Company Profile
Company name:
Gentle Computer Helpers
Company address:
139 Summit Ter
Bryn Mawr
Pennsylvania, 19010-1321Headquarters:
Bryn Mawr, Pennsylvania
Website:
https://www.gentlehelpers.comNumber of consultants:
1
-
Ratings & Reviews:
5.0 based on 38 reviews
Locations:
- Bryn Mawr
Expertise
Solutions
- Deployment and Mobile Device Management
Certifications
- Apple Certified Associate - Mac Integration Basics 10.13
- Apple Certified Support Professional 10.13
- Apple Consultant Series
- Apple Deployment Essentials
- CWNP Certified Wireless Technician
- Mosyle Certified Administrator
Ratings & Reviews
Displaying the most recent reviews for Gentle Computer Helpers
-
Overall rating
5.0 / 5 Responsiveness
5.0 / 5Value of service
5.0 / 5Expertise
5.0 / 5
Gentle Computer Helpers were very helpful in identifying a computer to purchase, in transferring data from the old computer, and in making the new computer functional
21 Jan 2021
Written by
Jill/Ardmore
From
Ardmore, PA
Gentle Computer Helpers is an apt name; the approach to solving multiple problems was patient, logical, and gentle. The work was performed via zoom. It would have been even more effective in person, but this was not possible because of the pandemic. The turnaround time for questions is good: 24 to 48 hours. When a roadblock was encountered, masterful workaround techniques were utilized to solve the problem.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Database, Point of SaleServices performed:
Training, Installation/Set-up/Upgrades, Purchase RecommendationsCustomer Size:
Home User
Industry:
Medical
Work Performed:
Within the last 3 months
Responsiveness
Value of Service
Expertise
I highly recommend Mike and Gentle Computer Helpers. You cannot go wrong!
20 Jul 2020
Written by
STB
From
Ardmore, PA
For those of us who are are computer illiterate (and even for those who are not), I highly recommend using Mike. Of course he is knowlegeable but what sets him apart is his gentle and respectful approach. He listens to your concerns, offers solutions and explains and offers guidance as he helps you. I worked with him remotely and everything worked seamlessly.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod TouchServices performed:
Installation/Set-up/Upgrades, Purchase RecommendationsCustomer Size:
Home User
Industry:
Other
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
Superlative Service, Expertise, Responsiveness and Trustworthiness
20 Jul 2020
Written by
GCHFan
From
Bryn Mawr, PA
Gentle Computer Helpers has been indispensable with my Apple technology questions and needs. The consultant has helped with purchase recommendations, installation and trouble-shooting. The consultant is readily accessible and responsive in a timely manner. The consultant's expertise is broad and deep. The consultant is totally trustworthy and reliable with a manner that is soothing and reassuring to this novice. I can't recommend Gentle Computer Helpers highly enough!
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod TouchServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Other
Work Performed:
Work is ongoing
Responsiveness
Value of Service
Expertise
This has been extremely helpful.
16 Mar 2020
Written by
Anna
From
Main Line of Philadelphia
Mike is caring and gentle as his name suggests, and has worked patiently to help this technophobe learn how to better manage systems that feel overwhelming. He is smart and knowledgeable, supportive and encouraging, as well as trustworthy. I am very pleased with his assistance and can easily recommend his services.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod TouchServices performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT supportCustomer Size:
Home User
Industry:
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
Tremendous resource
09 Jan 2020
Written by
Emergent Clinical
From
Collegeville, PA
Mike has been an invaluable resource to our team. He has helped us with setup and security of our Apple products over the past year and it has made our business more efficient with his help.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod TouchServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, TroubleshootingCustomer Size:
Business: 1-9 employees
Industry:
Other
Work Performed:
Work is ongoing
Responsiveness
Value of Service
Expertise
Mike is professional, personable, and does a great job.
16 Aug 2019
Written by
Jerry M.
From
Wayne, PA
Mike Inskeep clean out the malware and blocked out most of those annoying ads that pop up. My 10 year old Mac runs faster and is much less frustrating to operate. I would recommend him to anyone looking to clean up their home computer.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Other
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
Five stars all around.
16 Aug 2019
Written by
StarvingArtist
This consultant is patient, reliable and available. He set up the replacement IMAC he found for me with security and privacy safeguards as well as a backup system. Additionally, he connected me with some much needed software. Cost conscious service and fair pricing are most important to me. I would recommend him for any and all Apple needs.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:
Home User
Industry:
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
Mike is better than the Apple consultants reached by phone.
16 Aug 2019
Written by
old marc
From
Philadelphia, PA
Mike solves most problems over the phone in a matter of minutes. In fact for small problems there is no charge. Obviously he has been doing this for many years and his clients benefit from his experience. When a new operating system comes out, he is right on top of it, ready with solutions to the new wrinkles. I have thanked my friend who recommended Mike many times.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
This consultant is extremely accessible. If he is busy, he makes a future appointment. He is a remarkably patient and knowledgeable aid in what is for me a stressful context. He is more than that. He is kind and a fine person.
26 Jul 2019
Written by
welcomeshelp19
From
Philadelphia, US
I have experienced this person as extremely fair in his availability both for short consultation and lengthier. He immediately sets a tone of reliable and patient assistance, both appropriately personal and professional. I have had a recent encounter with a loss of information that I thought would cause irreparable harm to my social contacts and life. He approached the problem with confident dedication and resolved the problem. It is hard for me to imagine coping with the difficulties of navigating this fundamental part of my life without having confidence in his expertise. I would recommend him to others unqualifably.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Work Performed:
Work is ongoing
Responsiveness
Value of Service
Expertise
Flawless and flexible consulting for 15 years
26 Jul 2019
Written by
Cantercap
We’ve been working with Mike for nearly 15 years and he has always been a pleasure to work with and solved all of our computer problems
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod TouchServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to AppleCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
Responsive, competent, patient and pleasant!
26 Jul 2019
Written by
Jerry McLaughlin
From
Limerick, PA
I find computers frustrating. Mike responded promptly to my calls for help - every time. Mike solved each of my problems over the phone quickly, easily and effectively. Mike plainly knows what he is doing. Computers can be complicated. It was a relief to be in hands of an expert who knew exactly what to do. Mike is also a great communicator. He explains things plainly and is very patient at every step along the way. Mike's attitude is first rate. He doesn't show off his vast knowledge and experience. He just helps get things done in a pleasant manner. I would not hesitate to recommend Mike to friends and family.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
Training, Integration with current IT, TroubleshootingCustomer Size:
Business: 1-9 employees
Industry:
Retail
Work Performed:
Within the last 3 months
Responsiveness
Value of Service
Expertise
Always does great job.
26 Jul 2019
Written by
Nana2016
From
Gladwyne, PA
Mike is a lifesaver, always comes as soon as possible, usually the same day, sometimes after hours and on the weekend, always does great job with all our devices with very clear instructions for the future.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Photo/Video, iPhone/iPad/iPod TouchServices performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, TroubleshootingCustomer Size:
Business: 1-9 employees
Industry:
Other
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
Excellent computer repair consultant!
26 Jul 2019
Written by
Esther
From
Philadelphia suburbs
Mike was very responsive to my inquiries and prior to coming to my home for service attempted to provide me with information to see if my issues could be resolved. When I required service he scheduled promptly. Mike was very willing to make his service call a learning experience to help me to prevent similar issues in the future and to create safety measures to prevent hacking. He resolved my problems and was able to restore my computer to run smoothly. He was on site for a long time due to many issues on my computer, phone, IPAD and WIFI connection. Overall, I was very pleased with his expertise, patience, and thoroughness. Mike is highly recommended for computer and device repair.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod TouchServices performed:
TroubleshootingCustomer Size:
Industry:
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
Very responsive and helpful
17 Jun 2019
Written by
jh84
From
Harleysville, PA
After days of frustration Mike kindly pointed me in the right direction to figuring out the problem. Would absolutely recommend his services to anyone.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networksServices performed:
TroubleshootingCustomer Size:
Business: 1-9 employees
Industry:
Other
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
This consultant was thorough and patient and extremely helpful.
24 Oct 2018
Written by
mmmm48
From
Bryn Mawr, PA
I am delighted to have this consultant to call on. I have used him for several issues and he has helped me when no one else from my providers could solve the problems. He is very knowledgable and able to go deep to find the source of the difficulty. Then he makes the adjustment and all is well. He is also a pleasure to work with and easy to reach.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, email provider glitches, iPhone/iPad/iPod TouchServices performed:
Installation/Set-up/Upgrades, Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Other
Work Performed:
Within the last 6 months
Responsiveness
Value of Service
Expertise
great
24 Oct 2018
Written by
heather
He is true to name...gentle and patient! He is very knowledeable and able to navigate the complexities of computers well !
Technologies or solutions implemented:
Services performed:
Customer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
For support look NO further.
12 Jun 2018
Written by
Steve
From
Philadelphia, PA
This company has been an absolute life saver time and again. Fantastic “computer side” manor and incredibly knowledgeable. I would recommend these guys to anyone.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database, Photo/Video, Point of Sale, General Office, iPhone/iPad/iPod TouchServices performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new applicationCustomer Size:
Business: 1-9 employees
Industry:
Entertainment
Work Performed:
Work is ongoing
Responsiveness
Value of Service
Expertise
reliable help for years
12 Jun 2018
Written by
Claudia
From
Villanova PA
I have called on Michael occasionally for about 8 years and always found him to be knowledgeable, patient and generous. He has been able to figure out solutions many problems I have had digitizing home movies and making Films
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Photo/VideoServices performed:
Installation/Set-up/Upgrades, Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
Excellent Service
14 Dec 2017
Written by
Epi5555
From
Devon, PA
Mike tackled a terrible problem with Photos. Appears to be a bug in the program. He found a work-around that allows me to continue with my project until a better solution comes from Apple (still waiting!).
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
TroubleshootingCustomer Size:
Business: 1-9 employees
Industry:
Medical
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
A great teacher and knowledgeable professional
13 Sep 2017
Written by
JRoss
From
Providence, RI
Mike was patient, instructional, and provided the skills to allow me to feel confident with my iPhone. I highly recommend Mike and am grateful for his assistance and technical knowledge.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod TouchServices performed:
Training, TroubleshootingCustomer Size:
Business: 1-9 employees
Industry:
Other
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
It was a pleasure to work with Mike.
13 Sep 2017
Written by
TheresaM
From
King of Prussia, PA
In short order, Mike untangled a maze of inconsistent settings and got me on my way. He also had great suggestions to maintain electronic security.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod TouchServices performed:
Training, Ongoing IT support, TroubleshootingCustomer Size:
Business: 26-499 employees
Industry:
Legal
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
One of the two most knowledgeable Mac users I know.
22 Aug 2017
Written by
Mark@MUG
From
Media, PA
Mike has given several of the best presentations at MLMUG in recent years. Not only is he extremely knowledgeable, but his presentations are well organized , his style makes one pay close attention, AND he answers every question, even when not related to the subject of the presentation. In discussions with him, I am always amazed at his knowledge, even about items buried deep in the OS or app.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Photo/VideoServices performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Finance/Banking
Work Performed:
Within the last 6 months
Responsiveness
Value of Service
Expertise
Consultant was excellent. Did a great job for us.
22 Aug 2017
Written by
ScottS
From
Philadelphia
Mike delivered a very informative and interesting presentation on iphone security at a client appreciation event we held. The night went well and the feedback we received was all positive. Thank you!
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod TouchServices performed:
Customer Size:
Business: 10-25 employees
Industry:
Finance/Banking
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
Super Apple helper!
07 Aug 2017
Written by
MJCKS43
From
Media, PA
I am very lucky to have found Mike. We’ve had about ½ dozen meetings so far and he has helped me immeasurably. All of my Apple products are finally talking to each other (Mac desktop, ipad, ipad mini, and iphone), I am no longer being billed for data overages I didn't understand, he’s fixed problems with my spreadsheet program, updated my Apple ID & password (not easy when you’ve elected 2-step security, which is strongly advised, but again …. not easy), and answered many questions too numerous to list here. Next I'll be learning how to use a password manager. He arrives on time, his fee is fair, he goes at a pace that doesn’t overwhelm, & he's very knowledgeable. Thank you, Mike!
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, external hard drive, iPhone/iPad/iPod TouchServices performed:
Training, Installation/Set-up/Upgrades, TroubleshootingCustomer Size:
Industry:
Work Performed:
Within the last 3 months
Responsiveness
Value of Service
Expertise
Great job! Problems solved quickly and helpfully.
18 Jul 2017
Written by
Richard Parker
From
Main Line PA
I have used Mike three times for network, computer, and printer problems. He is responsive, prompt, and he quickly solved all of my issues at a very reasonable price. I will continue to use him and can recommend him without reservation!!!
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod TouchServices performed:
Customer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
Mike has done an outstanding job EVERY TIME
14 Jun 2017
Written by
tontoR
From
Devon PA
Could not be more satisfied. He has been an immeasurable help over the years. Very knowledgable, very patient, very professional
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Education
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
This Consultant did an outstanding job.
18 May 2017
Written by
MLMUG
From
West Chester, PA
I've heard this consultant give outstanding presentations in the past and it's why I keep inviting him again and again. His presentations have the correct tone, scope, and quality.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
securing the MacServices performed:
Customer Size:
Business: 26-499 employees
Industry:
Education
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
During a senior citizens' meeting, Mike expertly and quickly helped me identify and solve my iPad problem.
09 Feb 2017
Written by
Gail
From
West Chester, PA
I recently joined the MLMUG and my decision was largely based on the help I received from Mike. He was so personable, encouraging and generous with his expertise. On two occasions, in a matter of minutes he not only solved my problems but did so in a basic instructive manner that will enable me to work out issues like these myself in the future.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod TouchServices performed:
Integration with current IT, TroubleshootingCustomer Size:
Home User
Industry:
Other
Work Performed:
Within the last 3 months
Responsiveness
Value of Service
Expertise
Helped a Commercial Photographer With Mission Critical Migration
25 Jan 2017
Written by
geebee2000
From
Havertown, PA
I have consulted with Gentle Computer Helpers a few times. I am a commercial photographer with a network of 5 Macs. My business relies on my computers to run well. I am a power user and knowledgeable in troubleshooting Macs. Recently, I had to migrate from an older Mac to a newer one. Mike helped me figure out options for a newer machine. He also helped me by explaining good ways to move existing data into a clean install on a new machine, especially archived email. His advice is knowledgeable and helpful. One general piece of advice that he has given me was, never use a sledge hammer, if a tack hammer will do the job.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, TroubleshootingCustomer Size:
Business: 1-9 employees
Industry:
Other
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
Very compatent, patient and helpful. Good value
25 Jan 2017
Written by
Dick R.
From
Newtown Square, PA
Mike always solves the problem. He is very patient in helping us (2 0ctogenerians) and is an excellent instructor.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
Customer Size:
Home User
Industry:
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
I trust Mike at Gentle Computer Helpers
10 Jan 2017
Written by
GVTS
From
Malvern, PA
I have a computer service business. When it comes to Apple products, I refer customers to Mike at Gentle Computer Helpers. I put my trust in him. Mike provides top-notch service.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod TouchServices performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, TroubleshootingCustomer Size:
Business: 1-9 employees
Industry:
Information Technology
Work Performed:
Work is ongoing
Responsiveness
Value of Service
Expertise
Extremely knowledgeable about hardware, software, and security and has excellent teaching skills.
10 Jan 2017
Written by
An Appreciative Client
From
Gladwyne, PA
My wife and I have used the services of Gentle Computer Helpers for sixteen years over several generations of hardware/software. This consultant has excellent knowledge of hardware/software and security and he is a superb teacher. He is patient and gentle and is able to reduce complex material to easily understood logical steps. I have recommended him to ten or fifteen friends over the years, most of whom have used his services. I have received very favorable feedback and appreciation from them. I do not hesitate to give Gentle Computer Helpers the highest ratings.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod TouchServices performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Work Performed:
Work is ongoing
Responsiveness
Value of Service
Expertise
absolutely excellent in all respects
10 Jan 2017
Written by
grateful longtime client
From
Wynnewood PA
What would we have done without Michael? He has taught us so much on so many subjects. Patience, understanding..... a wide knowledge of all aspects of Apple products. I would never buy anything new without first asking Michael's advice. And, most of all, he is a pleasure to work with and not at all intimidating. A session with Michael is fun!
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Photo/Video, Point of Sale, iPhone/iPad/iPod TouchServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, TroubleshootingCustomer Size:
Home User
Industry:
Education
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
Company name and consultant are most compatible / an apt description
09 Jan 2017
Written by
Apple enthusiast
From
Havertown, Pennsylvania
Consultant is particularly patient with clients who are not always "computer knowledgeable. He takes the time to explain issues/problems carefully, citing appropriate examples that are helpful to the final solution of the issue. Consultant arrives promptly at the designated time. He is a very pleasant individual and relates well to me, making certain I have a full grasp of the information i need to proceed. I highly recommend this consultant.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod TouchServices performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, TroubleshootingCustomer Size:
Home User
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
This consultant consistently did a great job.
09 Jan 2017
Written by
AppleFan1935
From
PA, US
This consultant has been helping me with a variety of problems and projects for the past 10 years. I have found his help invaluable. The fact that he makes house calls is very important to me. Without him I would not have been able to give PowerPoint presentations, obtain visas, and above all fix problems with several Apple products--lap top, iPad and iPhone. I recommended him to friends who are equally satisfied with his expertise, availability and friendliness.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod TouchServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Other
Work Performed:
Work is ongoing
Responsiveness
Value of Service
Expertise
If you need a MAC advisor, I cannot think of anyone I would recommend more highly!
09 Jan 2017
Written by
Ron
From
Pennsylvania, US
Mike is a GEM of a person! A real quality Guy! He brings that quality with him in his interactions. I have been using him as my all purpose go to MAC guy for a number of years. I cannot think of any situation he was not able to advise me on or do the actual repair. Mike also picks up the telephone. A rarity for service calls nowadays. If he cannot be available in that moment he will let you know and then get back to you ASAP. When I purchased my Imac, Mike went with me to the store to make sure I got the product that met my needs.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, General OfficeServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Other
Work Performed:
Work is ongoing
Responsiveness
Value of Service
Expertise
this consultant is priceless for helping older academics, new to IT
15 Dec 2016
Written by
slow-learning techie
From
Philadelphia suburbs
A couple of friends recommended this consultant several years ago and he has brought my husband and me up to speed with the current technology that best suits our needs. Particularly helpful are his ability to tailor his instruction to different personality styles as well as his patience and thoroughness.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod TouchServices performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, TroubleshootingCustomer Size:
Home User
Industry:
Education
Work Performed:
Work is ongoing
Responsiveness
Value of Service
Expertise
Extremely helpful. I could not have done what I have with out his help
15 Dec 2016
Written by
Claudia
From
Villanova PA. 10985
Very patient, extremely knowledgable, Helped me to solve some very large problems that I would never have been able to solve on my own. I am completing a complicated project with Final cut Pro, transferring large and small video tapes into the computer external HD. It has involved using other devices I knew nothing about. I would never have been able to figure out how to do that with out Mike's help and guidance
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/VideoServices performed:
Training, Purchase Recommendations, Multi-unit deployment, TroubleshootingCustomer Size:
Home User
Industry:
Work Performed:
Within the last 3 months