Gentle Computer Helpers is an apt name; the approach to solving multiple problems was patient, logical, and gentle. The work was performed via zoom. It would have been even more effective in person, but this was not possible because of the pandemic. The turnaround time for questions is good: 24 to 48 hours. When a roadblock was encountered, masterful workaround techniques were utilized to solve the problem.

I would recommend this consultant to a friend or colleague!

For those of us who are are computer illiterate (and even for those who are not), I highly recommend using Mike. Of course he is knowlegeable but what sets him apart is his gentle and respectful approach. He listens to your concerns, offers solutions and explains and offers guidance as he helps you. I worked with him remotely and everything worked seamlessly.

I would recommend this consultant to a friend or colleague!

Gentle Computer Helpers has been indispensable with my Apple technology questions and needs. The consultant has helped with purchase recommendations, installation and trouble-shooting. The consultant is readily accessible and responsive in a timely manner. The consultant's expertise is broad and deep. The consultant is totally trustworthy and reliable with a manner that is soothing and reassuring to this novice. I can't recommend Gentle Computer Helpers highly enough!

I would recommend this consultant to a friend or colleague!

Mike is caring and gentle as his name suggests, and has worked patiently to help this technophobe learn how to better manage systems that feel overwhelming. He is smart and knowledgeable, supportive and encouraging, as well as trustworthy. I am very pleased with his assistance and can easily recommend his services.

I would recommend this consultant to a friend or colleague!

Mike has been an invaluable resource to our team. He has helped us with setup and security of our Apple products over the past year and it has made our business more efficient with his help.

I would recommend this consultant to a friend or colleague!

Mike Inskeep clean out the malware and blocked out most of those annoying ads that pop up. My 10 year old Mac runs faster and is much less frustrating to operate. I would recommend him to anyone looking to clean up their home computer.

I would recommend this consultant to a friend or colleague!

This consultant is patient, reliable and available. He set up the replacement IMAC he found for me with security and privacy safeguards as well as a backup system. Additionally, he connected me with some much needed software. Cost conscious service and fair pricing are most important to me. I would recommend him for any and all Apple needs.

I would recommend this consultant to a friend or colleague!

Mike solves most problems over the phone in a matter of minutes. In fact for small problems there is no charge. Obviously he has been doing this for many years and his clients benefit from his experience. When a new operating system comes out, he is right on top of it, ready with solutions to the new wrinkles. I have thanked my friend who recommended Mike many times.

I would recommend this consultant to a friend or colleague!

I have experienced this person as extremely fair in his availability both for short consultation and lengthier. He immediately sets a tone of reliable and patient assistance, both appropriately personal and professional. I have had a recent encounter with a loss of information that I thought would cause irreparable harm to my social contacts and life. He approached the problem with confident dedication and resolved the problem. It is hard for me to imagine coping with the difficulties of navigating this fundamental part of my life without having confidence in his expertise. I would recommend him to others unqualifably.

I would recommend this consultant to a friend or colleague!

We’ve been working with Mike for nearly 15 years and he has always been a pleasure to work with and solved all of our computer problems

I would recommend this consultant to a friend or colleague!

I find computers frustrating. Mike responded promptly to my calls for help - every time. Mike solved each of my problems over the phone quickly, easily and effectively. Mike plainly knows what he is doing. Computers can be complicated. It was a relief to be in hands of an expert who knew exactly what to do. Mike is also a great communicator. He explains things plainly and is very patient at every step along the way. Mike's attitude is first rate. He doesn't show off his vast knowledge and experience. He just helps get things done in a pleasant manner. I would not hesitate to recommend Mike to friends and family.

I would recommend this consultant to a friend or colleague!

Mike is a lifesaver, always comes as soon as possible, usually the same day, sometimes after hours and on the weekend, always does great job with all our devices with very clear instructions for the future.

I would recommend this consultant to a friend or colleague!

Mike was very responsive to my inquiries and prior to coming to my home for service attempted to provide me with information to see if my issues could be resolved. When I required service he scheduled promptly. Mike was very willing to make his service call a learning experience to help me to prevent similar issues in the future and to create safety measures to prevent hacking. He resolved my problems and was able to restore my computer to run smoothly. He was on site for a long time due to many issues on my computer, phone, IPAD and WIFI connection. Overall, I was very pleased with his expertise, patience, and thoroughness. Mike is highly recommended for computer and device repair.

I would recommend this consultant to a friend or colleague!

After days of frustration Mike kindly pointed me in the right direction to figuring out the problem. Would absolutely recommend his services to anyone.

I would recommend this consultant to a friend or colleague!

I am delighted to have this consultant to call on. I have used him for several issues and he has helped me when no one else from my providers could solve the problems. He is very knowledgable and able to go deep to find the source of the difficulty. Then he makes the adjustment and all is well. He is also a pleasure to work with and easy to reach.

I would recommend this consultant to a friend or colleague!

He is true to name...gentle and patient! He is very knowledeable and able to navigate the complexities of computers well !

This company has been an absolute life saver time and again. Fantastic “computer side” manor and incredibly knowledgeable. I would recommend these guys to anyone.

I would recommend this consultant to a friend or colleague!

I have called on Michael occasionally for about 8 years and always found him to be knowledgeable, patient and generous. He has been able to figure out solutions many problems I have had digitizing home movies and making Films

I would recommend this consultant to a friend or colleague!

Mike tackled a terrible problem with Photos. Appears to be a bug in the program. He found a work-around that allows me to continue with my project until a better solution comes from Apple (still waiting!).

I would recommend this consultant to a friend or colleague!

Mike was patient, instructional, and provided the skills to allow me to feel confident with my iPhone. I highly recommend Mike and am grateful for his assistance and technical knowledge.

I would recommend this consultant to a friend or colleague!

In short order, Mike untangled a maze of inconsistent settings and got me on my way. He also had great suggestions to maintain electronic security.

I would recommend this consultant to a friend or colleague!

Mike has given several of the best presentations at MLMUG in recent years. Not only is he extremely knowledgeable, but his presentations are well organized , his style makes one pay close attention, AND he answers every question, even when not related to the subject of the presentation. In discussions with him, I am always amazed at his knowledge, even about items buried deep in the OS or app.

I would recommend this consultant to a friend or colleague!

Mike delivered a very informative and interesting presentation on iphone security at a client appreciation event we held. The night went well and the feedback we received was all positive. Thank you!

I would recommend this consultant to a friend or colleague!

I am very lucky to have found Mike. We’ve had about ½ dozen meetings so far and he has helped me immeasurably. All of my Apple products are finally talking to each other (Mac desktop, ipad, ipad mini, and iphone), I am no longer being billed for data overages I didn't understand, he’s fixed problems with my spreadsheet program, updated my Apple ID & password (not easy when you’ve elected 2-step security, which is strongly advised, but again …. not easy), and answered many questions too numerous to list here. Next I'll be learning how to use a password manager. He arrives on time, his fee is fair, he goes at a pace that doesn’t overwhelm, & he's very knowledgeable. Thank you, Mike!

I would recommend this consultant to a friend or colleague!

I have used Mike three times for network, computer, and printer problems. He is responsive, prompt, and he quickly solved all of my issues at a very reasonable price. I will continue to use him and can recommend him without reservation!!!

I would recommend this consultant to a friend or colleague!

Could not be more satisfied. He has been an immeasurable help over the years. Very knowledgable, very patient, very professional

I would recommend this consultant to a friend or colleague!

I've heard this consultant give outstanding presentations in the past and it's why I keep inviting him again and again. His presentations have the correct tone, scope, and quality.

I would recommend this consultant to a friend or colleague!

I recently joined the MLMUG and my decision was largely based on the help I received from Mike. He was so personable, encouraging and generous with his expertise. On two occasions, in a matter of minutes he not only solved my problems but did so in a basic instructive manner that will enable me to work out issues like these myself in the future.

I would recommend this consultant to a friend or colleague!

I have consulted with Gentle Computer Helpers a few times. I am a commercial photographer with a network of 5 Macs. My business relies on my computers to run well. I am a power user and knowledgeable in troubleshooting Macs. Recently, I had to migrate from an older Mac to a newer one. Mike helped me figure out options for a newer machine. He also helped me by explaining good ways to move existing data into a clean install on a new machine, especially archived email. His advice is knowledgeable and helpful. One general piece of advice that he has given me was, never use a sledge hammer, if a tack hammer will do the job.

I would recommend this consultant to a friend or colleague!

Mike always solves the problem. He is very patient in helping us (2 0ctogenerians) and is an excellent instructor.

I would recommend this consultant to a friend or colleague!

I have a computer service business. When it comes to Apple products, I refer customers to Mike at Gentle Computer Helpers. I put my trust in him. Mike provides top-notch service.

I would recommend this consultant to a friend or colleague!

My wife and I have used the services of Gentle Computer Helpers for sixteen years over several generations of hardware/software. This consultant has excellent knowledge of hardware/software and security and he is a superb teacher. He is patient and gentle and is able to reduce complex material to easily understood logical steps. I have recommended him to ten or fifteen friends over the years, most of whom have used his services. I have received very favorable feedback and appreciation from them. I do not hesitate to give Gentle Computer Helpers the highest ratings.

I would recommend this consultant to a friend or colleague!

What would we have done without Michael? He has taught us so much on so many subjects. Patience, understanding..... a wide knowledge of all aspects of Apple products. I would never buy anything new without first asking Michael's advice. And, most of all, he is a pleasure to work with and not at all intimidating. A session with Michael is fun!

I would recommend this consultant to a friend or colleague!

Consultant is particularly patient with clients who are not always "computer knowledgeable. He takes the time to explain issues/problems carefully, citing appropriate examples that are helpful to the final solution of the issue. Consultant arrives promptly at the designated time. He is a very pleasant individual and relates well to me, making certain I have a full grasp of the information i need to proceed. I highly recommend this consultant.

I would recommend this consultant to a friend or colleague!

This consultant has been helping me with a variety of problems and projects for the past 10 years. I have found his help invaluable. The fact that he makes house calls is very important to me. Without him I would not have been able to give PowerPoint presentations, obtain visas, and above all fix problems with several Apple products--lap top, iPad and iPhone. I recommended him to friends who are equally satisfied with his expertise, availability and friendliness.

I would recommend this consultant to a friend or colleague!

Mike is a GEM of a person! A real quality Guy! He brings that quality with him in his interactions. I have been using him as my all purpose go to MAC guy for a number of years. I cannot think of any situation he was not able to advise me on or do the actual repair. Mike also picks up the telephone. A rarity for service calls nowadays. If he cannot be available in that moment he will let you know and then get back to you ASAP. When I purchased my Imac, Mike went with me to the store to make sure I got the product that met my needs.

I would recommend this consultant to a friend or colleague!

A couple of friends recommended this consultant several years ago and he has brought my husband and me up to speed with the current technology that best suits our needs. Particularly helpful are his ability to tailor his instruction to different personality styles as well as his patience and thoroughness.

I would recommend this consultant to a friend or colleague!

Very patient, extremely knowledgable, Helped me to solve some very large problems that I would never have been able to solve on my own. I am completing a complicated project with Final cut Pro, transferring large and small video tapes into the computer external HD. It has involved using other devices I knew nothing about. I would never have been able to figure out how to do that with out Mike's help and guidance

I would recommend this consultant to a friend or colleague!