Company Profile

  • Company name:

    Crisp Solutions, LLC

  • Company address:

    3123 Holcomb Avenue
    Des Moines
    Iowa, 50310

  • Headquarters:

    Des Moines, Iowa

  • Website:

  • Number of consultants:

    2

  • Ratings & Reviews:

    5.0 based on 37 reviews

  • Company description:

    Des Moines Premier Apple Consultancy; helping Small Business's that focus on Apple products be successful. Managed Services, Setup/Installation, Networking, Purchase/Procurement advice, Virtual CIO services, and much more!

Locations:

  • Des Moines

Expertise

Solutions

  • Deployment and Mobile Device Management
  • Mac
  • Networking and Security

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.11
  • Apple Certified Associate - Mac Integration Basics 10.12
  • Apple Certified Associate - Mac Integration Basics 10.13
  • Apple Certified Support Professional 10.11
  • Apple Certified Support Professional 10.12
  • Apple Certified Support Professional 10.13
  • Apple Certified Support Professional 10.14
  • Apple Consultant Series
  • Apple Deployment Essentials
  • Apple Deployment and Management
  • Apple Security
  • Cisco Meraki SMB Solutions
  • CompTIA Network+
  • Jamf Product Professional
  • Ubiquiti Enterprise Wireless Admin
  • iOS Deployment Essentials for iOS 11

Ratings & Reviews

Write a review

Displaying the most recent reviews for Crisp Solutions, LLC

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Great support

05 Feb 2019

Written by

From

Des Moines, IA

Crisp has helped us to really expand our technology with a 365 migration, routers, VPN and just about anything else a growing business needs. Would happily recommend Crisp and John specifically for anything you need to get your business moving better.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Outstanding Service

20 Feb 2019

Written by

From

Des Moines, IA

John’s willingness to work with us at our pace and our rhythm for our business is genuinely appreciated. He was able to design an engagement for our company that met our current requests while also anticipating our future needs as our firm continues to rapidly grow.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Crisp Solutions changed my life!

24 Jul 2019

Written by

From

VanMeter, IA

The team at Crisp Solutions assisted in helping me change from PC to Mac, setup my office network, printers, and changed the way I do business so I can focus on what matters to me! Not only does John and Team respond to my often ridiculous questions ultra fast, they always have direction focused on how to make me more efficient, and profitable. The systems and processes their ideas have helped put in place have saved me at least 2 employee's worth of labor. They are patient, don't overwhelm me with techy talk, but yet take the time to understand my business and make meaningful recommendations to let me work easier. Always looking into the future, and concerned about how best to spend limited money. I highly recommend Crisp Solutions for any Apple needs or business related IT Services.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Manufacturing

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent work from a fellow HAM Radio Operator!

03 Jul 2019

Written by

From

Eau Claire, WI

I am an old guy, and keeping up with technology is always a challenge. I use my computer to assist with my hobby, Amateur Radio. When I wanted to switch to Apple Products I was thrilled to find another HAM that is Also an Apple Consultant! John and Crisp Solutions helped me straighten out my home network, setup my new mac mini, and show me some really neat programs that work with my new Mac and integrate with my radio gear! The experience has given me new enthusiasm for my beloved hobby!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This Artist Loves Crisp Solutions!

05 Feb 2019

Written by

From

Des Moines, IA

Crisp has been our go-to Apple and IT support for 3 years now, and we could not be happier. John is always keeping us up on current trends and "best practice", keeping us safe, and keeping our computers running smoothly. The direction that Crisp Solutions gives us for best use of our limited IT dollars is absolutely priceless, and having a managed contract with them has paid dividends 10 times over.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The only answer for anything IT related!

14 Nov 2018

Written by

From

Des Moines, IA

Crisp Solutions manages the network at our office and is helping us get set up at our new (much larger!) location. They have safeguards in place to ensure that they are the FIRST to know if there is an issue with our network. Efficient, transparent, and knowledgable — I simply cannot recommend Crisp Solutions enough!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Retail

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Found my Pot of Gold!

01 Oct 2018

Written by

From

Des Moines, IA

I'm a simple guy, but quickly learned that I needed to embrace technology in my new Landscaping business. Crisp Solutions was able to help me do that. They showed me how simple apps and some mobile devices could reduce my dependance on labor, and make me and my team 1000% more efficient. The live and breath the Apple way, and it was almost like the Technology just got out of my way so I could just do what I love to do, make stuff grow! You won't be disappointed hiring Crisp, they are methodical, complete, and give you all the information you need to make a good decision. I couldn't wish for a better consultancy!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database, Point of Sale, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Continued Excellent Service!

07 Aug 2018

Written by

From

Des Moines, IA

I have been with Crisp Solutions now for over 2 years and I can't say enough good things about the services they provide. Always looking out for my best interests and how to make my operation more efficient. Has been one of the best investments I have ever made by switching to a managed care provider. The Service is top notch, it is rare that response time is more than 10 minutes, even for the smallest problems! Those little problems are almost non-exisist now, and we spend more time planning for the future and refining our processes that we do troubleshooting IT issues. I have used other guys in town, and no one compares.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database, Photo/Video, Point of Sale, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Retail

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent job

23 Jan 2018

Written by

From

Des Moines, Iowa, US

Excellent job by Consultant -- John from Crisp Solutions. Highly recommend him for projects big or small. Went out of his way to do the work swiftly, effectively. Explained steps he was taking. Solved the problems -- and made additional improvements as well. Offered good tips on how to best use the equipment. Gave good consultation on options for future IT installation. Answered my questions. Knows what he's doing. Always punctual, personable, professional.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Always great service

09 Jan 2018

Written by

From

Des Moines, IA

John did a great job understanding my goals and implementing a cost effective solution. Highly recommended!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The best service I ever could have asked for

02 Jan 2018

Written by

From

Des Moines, IA

Crisp Solutions went above and beyond to help our nonprofit with a difficult website/email transition. We were absolutely in the dark before Crisp helped us with our project, and in a very short timeframe managed to answer all our questions, solve our biggest problems, and teach a thing or two in the process. Responsive, reliable, professional, incredibly knowledgable, thorough, patient--the list of incredible qualities goes on and on. If you have any tech difficulties, I wouldn't recommend anyone but Crisp Solutions 100,000%.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, Database, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Absolute Savior!

13 Dec 2017

Written by

From

Des Moines, IA

Crisp Solutions has completely transformed the way I work, and has given me the freedom and flexibility to be creative while still staying safe and secure! I originally contracted with Crisp to solve a slow computer issue. That service call lead to revamping my entire network to make sure I have the best speeds, and safest possible environment. While it has been a process to get here, I love my new systems, and everything just works. When I do have an issue, which is rare, I never wait more than 10 Minutes for an email back from John, and he Always answers my call. Now I just let the magic happen, and not have to worry about the other stuff!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A great partner in our small business.

01 Dec 2017

Written by

From

Iowa

Crisp Solutions, LLC Is one of the best business moves we have made in our farm operation. We have been wanting to switch from a PC to a Mac for sometime. They helped us purchase and setup the system. They worked very well with our John Deere Tec service man in the process. They have a very good understanding of agriculture. They have supported us in this change and made our life with technology pleasant again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Always does a great job.

05 Nov 2017

Written by

From

illinois

Did a great job in updating computer and ipad.Always timely. Small company provides personalized help. Being able to consult from a local source always helps. Has been able to extend the life of my computer system. Would recommend Crisp Solutions to others.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Point of Sale
Services performed:
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 12 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Thanks for the help!

03 Nov 2017

Written by

From

Des Moines

Crisp has helped us multiple times with our personal computer needs as well as our business networking needs. We'll use them again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Crisp Solutions, LLC is beyond 5 Star

01 Nov 2017

Written by

From

Urbandale

Crisp Solutions goes above and beyond. Extremely Outstanding service!!!! I have never called or emailed and not had a response within 10 minutes, usually it is immediate. Fast, Friendly and Very Knowledgeable. Love Love Love

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Crisp is six stars out of five.

14 Aug 2017

Written by

From

Eau Claire, WI

I hired Crisp to install a state of the art Mac system late 2016. I discussed my needs and wants for the new system, having been familiar with an earlier system they installed years ago. Every point was discussed and the results went beyond what I had considered and had been concerned with. Since then the post sale and installation help has been excellent. NO unknowns here! Do not hesitate to contact this vendor!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, Point of Sale
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 12 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Crisp Solutions come highly recommended!

16 Aug 2017

Written by

From

Ankeny, Iowa

Crisp Solutions has been my IT/consulting company for some time now. I have found it's CEO John Moder to be very knowledgeable, professional and prompt. Whenever I have had issues with my business network, Crisp Solutions has been there to simply provide expert advise or fix my computer issues remotely. I would definitely recommend Crisp Solutions for your professional IT services.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Point of Sale, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very responsive and competent

29 Dec 2016

Written by

From

Des Moines, IA

This company does a great job responding to calls and emails as well as solving my issues promptly. Highly recommended.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Information Technology

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Outstanding customer service, professionalism and expertise!

29 Dec 2016

Written by

From

Des Moines IA

We use Crisp Solutions for setup and support of all Apple products that are used by our physicians. While we are mostly a Windows shop, we have several physicians and staff who are Apple devotees and Crisp has been able to set up their MacBooks to do everything in the MacOS that our Windows users can accomplish. The difference is that I hardly ever get any requests for support from my Mac users. Why is this? Because Crisp has the expertise to do the job right the first time! The customer service and responsiveness are also excellent. I have looked around and tried others, but Crisp Solutions is the only Apple consulting company in central Iowa that I use now.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Medical

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant did a wonderful job!

30 Aug 2016

Written by

From

Ankeny, Iowa, US

Great, timely service. Helped me get our iPad up and running and restored in a very short amount of time. I would gladly use this consultant again!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Crisp Solutions Provided Expertise We Needed

06 Aug 2016

Written by

From

Des Moines, IA, US

I've worked with Crisp Solutions on several issues we've run into, including seeking advice on how to fine tune a Mac OS X Server installation, how to integrate MacBooks into an Active Directory environment, and just having someone to bounce some ideas off of on how to solve a live video streaming problem we were experiencing. Crisp Solutions has been able to provide assistance in all cases and help steer us towards solutions, and truly a valuable partner when it comes to integrating Apple products into our environment.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Information Technology

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Crisp Solutions provides outstanding Mac support.

02 Jun 2016

Written by

From

Des Moines, IA

We have been Crisp Solutions customers for several years, and the level of service we receive from Crisp Solutions is nothing short of outstanding. His knowledge of the issues that can affect the performance of our computing environment is always spot-on, and his ability to diagnose and fix these issues quickly has saved us countless hours of research, trial-and-error, and frustration. Pleased with the service we get from Crisp Solutions.Crisp Solutions should be your Mac guy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

More than 12 months ago

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Highly informative and knowledgeable.

02 Jun 2016

Written by

From

Northwales, PA

Crisp Solutions was clear, concise and supportive.His input and feedback saved me from countless problems.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

More than 12 months ago

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

It doesn't get any better than crisp solution.

01 Jun 2016

Written by

From

Des Moines, IA

Exceeded my expectations in every regard.Responded very quickly to my appeal for assistance. It was a great experience.Thanks Crisp Solution.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

More than 12 months ago

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A true wizard!

01 Jun 2016

Written by

From

Des Moines, IA

I reached out to John at Crisp Solutions because I was having issues with my iPad staying connected to my home internet. This happened in two locations, my winter home in Florida, and my main residence in Iowa. I went to the Apple store for assistance, and they said there was nothing wrong with the iPad, and it connected fine to their WiFi. They suggested I look on the consultants network for someone to come to my home to diagnose. John was here for only a short time, explained in much detail, and plain language what the problem was and how to likely correct it when I get to Florida. He followed up a week later to make sure it was all still working! Apple should be proud to have such patient and knowledgeable consultants working for them! I was hesitant to hire a consultant because of the cost and my lack of understanding of the process but it was truly a great experience, and will definitely use John in the future!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Exceptional service

14 May 2016

Written by

From

Urbandale, IA

The guy we work with at Crisp Solution is exceptional. His responsiveness has been great and his knowledge is out of this world! It is not just the fact that Crisp can solve all our technical issues; they are personable and fun.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Customer Size:

Business: 10-25 employees

Industry:

Real Estate

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Consultant was very responsive to our needs.

14 May 2016

Written by

From

Travel throughout North America; no physical "home base."

The consultant took the time to actually "listen" to our concerns, and utilized their expertise to assist us in resolving multiple issues that we were encountering. The help was not only efficient, but extremely courteous as well. We would use their services again and highly recommend them to others!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Purchase Recommendations, Migrate from PC to Apple, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

My computer works like new again!

13 May 2016

Written by

From

Iowa, US

I'm the C.E.O. of a small karaoke/dj business where I rely on computers to control the digital functions of my shows. As of late, I've noticed the computer I use bogging down and running at a speed less than desirable. As a small business, I do not employ an IT company but found it necessary to locate someone to go through my 5 year old computer to see if anything could be done to salvage it and bring the speed back to that when originally purchased. In my opinion, the best advertisement is that by word of mouth. In speaking with several individuals I was given my consultant's name who I contacted for service. Sitting down with the consultant, I explained the issues I was having. He then went to work and after a short period of time was done. While chatting with the consultant, he gave me advised and recommendations as to what I could do in the future to assist in keeping my computer in good working order. Later, while working with the computer, I was amazed at its functionality. It was as if I just took it out of the box! All the issues I was experiencing were gone and the speed was fantastic. I'm extremely satisfied with the service I received from this company. The knowledge, skills and integrity of the consultant was above reproach. I also feel this company was very reasonably priced for the tasks performed. I will definitely call upon this company for service again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

An invaluable asset to our company!

13 May 2016

Written by

From

West Des Moines, IA

Crisp has been maintaining our machines for some time now, and has provided services over and above what we expected. Incredibly responsive and proactive about items that we were previously unaware of, and encouraging us to adopt better practices and mindsets. I wish I would have started working with Crisp sooner!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

a Lifesaver after a nasty PC infection

10 May 2016

Written by

From

Des Moines, IA

I contacted Crisp Solutions from the consultants network. My business was infected with a nasty virus, that spread to all of my PC's. I have been considering a switch to Apple products for a while, and this was a prime motivator. I already had the hardware purchased but had no clue as to where to start. I have 3 employees, and not enough time to get our daily work done. John came in, pulled data off all our PC's, scanned it all, made sure it was "clean" and then setup a file share, setup each of our workstations, and gave us options for improving our workflow and processes. He gave us ideas on Apps to try, and ways to streamline our business to give us some more time back! The guy knows his stuff, and truly helped us out of a bad situation. Best of all he isn't your typical "IT guy" he communicates well, and steps back to see the whole picture, not just the immediate problem. Well worth the fee's, and will likely be contracting with him for regular support and management.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Retail

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Crisp does a great job!

02 May 2016

Written by

From

Des Moines, IA

I hired Crisp Solutions to help me with several items, and was very impressed with his knowledge and comprehensive solutions. Not only did he talk to me like I was a human, and not a computer (a rare find when looking for an IT guy), he looked at my situation wholistically, and gave me options based on what works for my entire workflow. I am a photographer, a solo shop, but do a lot of big files, and edit RAW photos. I needed storage advice, as well as a back-up scheme to protect me incase of any sort of disaster. Crisp hooked me up with awesome fast storage, and a plan to keep my data safe. We also discussed regular maintenance, and setup of my first employees new workstation. John is definitely on my 1st to call list, as he is the best IT person I have ever worked with in Des Moines!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Network and WiFi, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Retail

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A Network Genius!

26 Apr 2016

Written by

From

Des Moines, IA

I called John at Crisp to help with some network issues we were having. We had high speed internet (100meg) but still couldn't seem to get our files uploaded. John came on-site, looked through our wiring from where it came in the building to where each computer was connected. He checked out our poor preforming WiFi, and then we had a discussion on options to make it better. He gave me "lower cost" options, and "Prepare for future" options, and then got to work. I couldn't be happier, in less than 2 weeks he completely re-wired my office, installed a new firewall, new switch, connected all 12 of my computers, Apple TV, NAS, added real access points, and explained how it all worked, and gave me the option of managing it myself, or contracting with him for on-going management. Truly one of the easiest and best IT Contractor experiences I have had in my 13 years in business. I love his philosophy of keeping things simple, but having the infrastructure to do what you need to do. I was set at ease, and this project has taken our little company to new heights in productivity. Thank you again!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office
Services performed:
Training, Networking, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

ROCKSTAR!

08 Apr 2016

Written by

From

Des Moines, IA

I hired a consultant to help me with a few things with my environment, and all I can say is Crisp Solutions is AWESOME. Contacted me right away, we worked through my list, and John helped us make decisions regarding our processes, as well as additional hardware we would need to do what we want. We also discussed expanding our network, and adding Wifi and better security. The experience was well worth the fee, and we are looking at an on-going managed service arrangement. I would highly recommend this consultant!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

ROCKSTAR!

31 Mar 2016

Written by

From

Des Moines, IA

I contacted John at Crisp Solutions to assist with some file sharing issues we were having in our office. After having been through several others, it was a great relief to find someone who understood Mac file sharing, as well as connecting my office computers to a local NAS. John listened to my concerns patiently, and actually heard the business needs (Trust me a rarity for a lot of IT guys!), came up with a solid solution that was at a price point I could deal with. After it was implemented, John took the time to walk me and other employees through any training we needed, with very detailed explanations that we all could understand. After he was done John also pointed out some other improvements we could make in our local network to make things flow better, and he gave me options for ongoing support and managed care. We are discussing options for that now! A True full service IT guy, and someone you want on your team!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Photo/Video
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Crisp Solutions gets it.

30 Mar 2016

Written by

From

Des Moines, Iowa

Crisp solutions is one of the good guys. When contacting them I know they will follow through and provide a solid solution. They take the time to explain what they did and give recommendations for improvement. Like how their emphasis is on supporting Apple products for small to medium sized businesses.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Multi-unit deployment
Customer Size:

Business: 1-9 employees

Industry:

Finance/Banking

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great Service and Knowledge!

30 Mar 2016

Written by

From

Des Moines, IA

I contacted Crisp Solutions because I had a virus affecting my Mac. They were very helpful and knowledgeable. They deleted, then reinstalled my software and organized my desktop so that it was easier for me to use. I was so pleased with their service I had them install a new router too. They are professional, courteous and very knowledgeable. I have referred them already to friends of mine and will definitely continue to refer Crisp Solutions to anyone looking for help with their Mac products.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5