Company Profile

  • Company name:

    IvanExpert, Inc.

  • Company address:

    17 W 17th St, 7th Floor
    New York
    NY, 10011

  • Headquarters:

    New York, NY

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 106 reviews

Locations:

  • New York

Expertise

Solutions

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.12
  • Apple Certified Support Professional 10.11
  • CWNP Certified Wireless Technician

Ratings & Reviews

Write a review

Displaying the most recent reviews for IvanExpert, Inc.

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

This consultant has been our IT guru for our home and Apple ecosystem for several years

11 September 2019

Written by

From

NYC, USA

Ivan and his team are responsive, technically excellent and a delight to interact with. We have used them for several years and they continue to deliver a consistent and holistic service. We move home to Australia this year and due to our confidence in their competency, we will continue to use them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Apple Expert Help

13 September 2019

Written by

From

Westfield

Ivan has been excellent at solving all of my computer woes. He set me up on a MAC for the first time and ensures it's running smoothly.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan is fabulous!

23 January 2019

Written by

From

New York, US

After 6 visits to Apple and consulting with various "geniuses," I reluctantly sought outside consultation. Ivan's staff was warm and reassuring from the start, which was important since I am both very anxious and very ignorant (with respect to Macs). When Ivan arrived, he said that he'd tell me as much as I wanted about what he was doing, or as little. He rapidly understood that less was the way to go with me. He was able to identify and resolve the issue, which had to do with migrating data from one machine to another, in a way that no one else had thought to do. I could almost see the vibes between him and my computers as he worked the problem through. Impressive. And educational in that what he did explain to me was accessible and clarifying. He's also a very lovely person. I am very grateful and recommend him highly.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
migration from one Mac with issues to another
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent, knowledgable, professional and quick.

16 January 2019

Written by

From

New York City, USA

After a phone call to walk me through data migration from an old to a new iMac, Ivan came to my small home office for setup on my new computer. He is excellent, efficient, highly knowledgable, professional and quick. I had a few complications after he left which he quickly rectified on a phone-call. I was also able to learn from him because he explains things clearly and in an uncomplicated manner. After I had some problems in wiping clean my old hard drive for return of business lease, Ivan was able to walk me through a very techie set-up process on the phone quickly and perfectly. When I had some deadlines, he responded immediately. His office staff responds quickly and is very helpful. In contacting them it's good to both email and leave a phone message. I highly recommend IvanExpert and would definitely continue using them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant's consultant

05 December 2018

Written by

From

New York City

For many years I have been working happily with another highly regarded Mac consultant, but when I ran into a problem that he couldn't solve, he referred me to Ivan. Ivan came up with a tricky, innovative solution and has maintained the new system over a period of months.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Quicken 2007
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Efficient and truly an Expert. Go with Ivan!

22 October 2018

Written by

From

New York City

Ivan was a pleasure to work with. He worked on my small business home office to set up back up drives, cloud backups and reinstall my home wifi network to meet the specs that I had. He also connected an external storage drive to my AppleTV and network. He got everything on my list done and he also gave me some better solutions then I had in mind which I ended up going with as it made more sense. He's practical, efficient and really recommends to you what will serve you best which is one of the things I love about working with Ivan. He got the job done in the time he said he would. I also had another task which he had never done before but he researched it and was able to get it done as well. If you're looking for someone to help you with your Mac and IT needs just hire Ivan. Don't waste time thinking about it. I'm using his services again and I'll recommend him to anyone.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Apple TV
Services performed:
Installation/Set-up/Upgrades, BackUp Drives
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

IvanExpert Review

18 October 2018

Written by

From

New York

We retained Mr. Drucker to help us with systems, heavy use of Microsoft Word, and an extensive image file kept in iPhoto. We have an iMac desktop, and two laptops: a MacBook Air, and a MacBook Pro. Our list of needs included operating systems, storage, backup, speed/response, security & virus protection, Wi-Fi, and peripheral efficiency. Mr. Drucker came for three onsite visits plus several remote screen-sharing sessions. He was polite, professional, flexible, and patient with our idiosyncratic needs. We recommend him without hesitation as a highly-skilled and valuable resource for Mac-related technical support.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan Expert

15 October 2018

Written by

We have a notoriously tough crowd of people to please, all with different needs, and Ivan was universally loved by all. He was very professional, personal and helpful. We will definitely have him back.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Highly professional and very responsive

11 October 2018

Written by

From

New York, US

Ivan has solved issues with my in home computer network and has also worked with me using remote access to solve an issue at work. Highly professional, extremely knowledgable, methodical and calm. Completely trustworthy as I had to expose sensitive work data to resolve an issue. Also, very accommodating when having a computer emergency situation. Ivan will find the time to fit you in!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I could not have asked for better or more expert service than what Ivan provided.

07 October 2018

Written by

From

New York, NY

For decades I have relied on the IT Department and secretarial staff at my large firm to handle all my computer-related issues. I recently moved my practice and work environment to my apartment and felt lost and quite anxious. Ivan was a lifesaver. He set up my Mac and, in conjunction with my firm's IT and Administrative Departments, helped import documents, email folders and contacts from my firm's system that I would need. He loaded the software necessary to allow me to function, connected and synched my new all-in-one printer to my computer and cell phone to create very user-friendly interface, assisted in incorporating my new business email address into functions needed on a daily basis, helped with appropriate back-up protections, and generally made my home technology environment look and act quite similar to my previous environment so that I became comfortable in being on my own. In addition to in-person visits to accomplish these tasks, Ivan and his staff are extremely responsive to email inquiries about issues or problems that periodically arise, and all are extremely pleasant to deal with. I highly recommend Ivan for your Apple technology needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

An effective and low key consultation

20 May 2018

Written by

From

New York City NY USA

My consultation with Ivan could not have been better. I did not feel that I was entering the world of geek, but rather working with a pleasant, engaging professional who understood what I needed and how to best get me there. I had struggled for a long time with organizing some changes in my electronic life and landed on Ivan as the right consultant to get me where I needed to be and where I seemed unable to get on my own. There will be a second consultation in a few weeks after I buy a new laptop and want to organize that transition in the most efficient way and that allows me to work in two different locations seamlessly and with others I work with as well. Ivan and I chatted like old friends and discovered we were neighbors, I learned about Ivan's musical interests and when we left everything I wanted to accomplish that session was done.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Prompt, quick and efficient ... problems solved!

08 May 2018

Written by

From

New York, NY

We are very happy that our various problems (network, TimeMachine, data recovery) were taken care of in a timely and efficient manner. Kudos!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan was most helpful and provided reassuring advice

30 April 2018

Written by

From

New York, NY

I needed to get all my Mac devices sorted out and backed up. Ivan set up a program for me which was most helpful. I plan to work with him more as i have additional questions. Thank you.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan did an excellent job setting up my new iMac and Airport/Time Capsule.

11 April 2018

Written by

From

New York, NY, USA

Ivan transferred all the information on my 2009 iMac to a new iMac. He set up a local WiFi network and backup schedules using a new Airport/TimeCapsule. He left me with very clear instructions on how to wipe my old computer before I donate it to a local school. Ivan was patient, listened to my concerns, and met all my requests. As he worked, he explained to me what he was doing in lay terms that were very educational. He answered all my questions. It is obvious Ivan's technical knowledge is high caliber. And his helpful personality and friendly yet professional demeanor helped make the entire process a pleasant experience. Ivan's office staff is also very helpful. I wouldn't hesitate to request his assistance again in the future.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan is the only consultant I'd trust with my computer.

15 March 2018

Written by

From

New York, NY

On a Saturday evening, I discovered that very important photos connected with my work had disappeared from my computer. In a panic, I called IvanExpert's emergency line and left a message. Ivan promptly returned my call that evening, calmed me down, and made an appointment to see me as soon as he could. Within 15 minutes of Ivan's arrival at my home, I knew that he would find and retrieve my photos, restore them to my computer, and then back them up to an external hard drive. He clearly explained the problem and his solution. He answered all my questions. He is extremely knowledgeable, competent, and patient. Ivan and his staff are the utmost professionals. I would not trust my computer with anyone else.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan Expert did a phenomenal job

26 February 2018

Written by

From

New York City

Serious computer problems do not happen often but when they do, extreme anxiety usually follows. That's when it's time to call Ivan Expert. Ivan and team are quick to respond, they genuinely listen to your problem and work diligently to get you back in business.I am forever amazed at the breath of Ivan's skills and know how. He thinks through the problem, and fully explains the solution. Along the way, he exercises great care to safeguard your data and is beyond patient. I have dealt with Ivan Expert on several occasions now, and have been extremely happy with the results each time. If you want a true expert, call Ivan Expert.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Manufacturing

Work Performed:

Within the last 30 days

Responsiveness
5
Value of Service
5 5
Expertise
5 5

Very skilled. Met all expectations

31 January 2018

Written by

From

New York

I am not very technical and needed a lot of help. Replaced operating system in my older MacBook Air. Set up new MacBook Air and Apple desktop. New printer, scanner, fax installed.Helped with switch from DSL to cable internet connection/provider.Made needed changes to two iPhones and an iPad. In my opinion Ivan can handle any problem.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5
Expertise
5 5

For the first time in months - I am actually - FINALLY ...RELAXED

13 November 2017

Written by

From

New York, NY, USA

It is certainly the case that before I met Ivan I was ready to commit myself to a lunatic asylum. Technology can be powerful...but it is often complex. Separate from that ...I was delighted to discover that Ivan's Consultancy has very reasonable rates. Ivan is INFINITELY knowledgeable, concerned, PATIENT, EXTREMELY PLEASANT .....and definitely one of the most EFFECTIVE problem-solvers that I have ever encountered. He is more than capable of moving at whatever speed the client prefers. I am EXTREMELY glad that I took the initiative to set up an appointment with him. Because for the first time in months - I am actually - FINALLY ...RELAXED.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Why can't I give six stars? Or even seven?

03 November 2017

Written by

From

New York City

Ivan is more than an expert - he's the computer gods' gift to the hopeless, the hapless, or even the reasonably competent. He and his team have been looking after my digital life for a decade now, and every problem I have ever had has been solved expeditiously and completely. As it happens, a strange thing has happened along the way: the more I use his services, the less I need them, as he's taught me so much I'm almost able to solve my problems without him. Or at least I think so, until the next snafu sends me rushing to the phone to get his help. As you can tell, I think he's pretty good.

Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, iPhone/iPad/iPod Touch
Services performed:
Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The Consultant's Consultant

28 September 2017

Written by

From

Downingtown, PA, USA

Over the past 10 years I have hired multiple computer consultants to try and solve my email problem on my Mac. I have worked with numerous Microsoft, Google, Apple, and independent IT professionals. Each one has solved part of the problem, but either could not solve the problem completely, or in some cases, even made the problem worse. No matter what I tried, I was not able to get the job done. When I spoke to Ivan, I was able to see that he clearly understood my problem. He told me about other clients of his that had similar problems, and then he described what his recommended course of action would be. He gave me three options to choose from, and I picked the one I felt worked best for me. That was four months ago; my computer has been working flawlessly since then. This has saved me countless hours of wasted time. Needless to say, I HIGHLY recommend Ivan. rweber

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, General Office
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Manufacturing

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Would highly recommend

13 September 2017

Written by

From

New York, US

I am unreservedly pleased with the technical support I've received from Ivan. He answers my questions quickly and knowledgeably and tailors his answers to my individual needs. In addition to answering my specific questions, when I've asked for general advice and suggestions he has always made valuable suggestions that I've been happy to implement. He is pleasant and easy to work with, always on time to appointments and very say to work with. I can not recommend Ivan highly enough.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5
Expertise
5 5

IVAN IS TRULY REMARKABLE

04 May 2017

Written by

From

NEW YORK, NY

I JUST HAD MY FIRST SESSION WITH IVAN AND HE WASN'T IN MY OFFICE FOR MORE THAN FIVE MINUTES WHEN I REALIZED HE WAS REMARKABLE. HE WAS IMMEDIATELY AT ONE WITH MY COMPUTER AS HE SET ABOUT RESOLVING EVERY ISSUE I HAD WITH MY MAC. YOU CAN'T GO WRONG WITH HIM!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Training, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Legal

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Exceptional service!

10 August 2017

Written by

From

New York, US

Ivan is highly knowledgeable, admirably professional, and amazingly efficient. He saw me through the purchase of a new Mac by listening carefully to what I need for my profession and then set it up with clear instructions to ensure the most effective steps going forward. During our appointments, he worked systematically and yet remained genial throughout. I enthusiastically recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Resolve all your issues

19 July 2017

Written by

From

New York, US

Consultant addressed all my immediate issues in the time frame we had . It was prompt, efficient and inspired total confidence & trust. A follow up session already scheduled & maybe many more . I would highly recommend IvanExpert Inc for all your questions/issues related to Apple devices.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Clarified my issues, gave solutions and is a cool guy to boot. Highly recommended!

14 July 2017

Written by

From

Jamaica, NY

The consultant actually wanted TO HELP- a new experience for me. He inquired about my issues/difficulties, and continued to ask and to make sure that I understood and was comfortable as we progressed. I feel that I have found a resource person to whom I can return when necessary- a comforting thought for one not digitally inclined. I recommend this consultant wholeheartedly- he knows his stuff, and knows how to share it. The real deal.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Technical service for my internet

03 July 2017

Written by

From

New York, NY

I cannot explain how lucky I feel to have found Ivan expert service. Any problem that I have with my computer I know will be taken care of quickly and efficiently. My internet went out for a week and then i contacted Ivan and He got everything working perfectly in such a short time. If you need computer help I'm telling you call them they are the best! From now on I will have them come once a year even if I don't need them for computer check up- Thanks Ivan for your expertise! Sincerely,LP

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan did an excellent job

26 June 2017

Written by

From

New York, NY

Ivan has superior knowledge and skills. It is a pleasure to recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

We've already used Ivan a second time based on the first set of problems being solved.

10 May 2017

Written by

From

New York

Ivan very quickly understood the problems. He proposed the simplest solutions for the customer before moving to more complicated recommendations only if necessary.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Email problems

27 April 2017

Written by

From

New York, US

Our emails were disappearing from our inbox and no one could figure out the problem until Ivan. He quickly fixed all our devices for both my husband and myself. Wonderful service. We were thrilled.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan provided not only optimal technology services but also empathic personal support and insightful recommendations for future IT concerns.

25 March 2017

Written by

From

Gramercy, New York, US

I had attempted to change my Apple ID - several times - on 5 different Apple devices. When I greeted Ivan for his initial attempt at unbungling the mess I had made of my Apple devices, I cried, and Ivan handled my emotional outburst with thoughtfulness and compassion. Through a few sessions, Ivan remedied my seemingly unfixable computer mire. Ivan explained what I sought information on and he let me be blissfully ignorant about computer concerns when I preferred that lack of knowledge. And during the last session of my Apple conundrum, I could again use my iMac and Apple-compatible devices. I felt tremendous relief, and complete gratitude for Ivan's successful computer-related solution. Now I use my Apple devices, thanks to Ivan's return of them to functionality and connectivity, with great glee, some aplomb and pure enjoyment.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan did a wonderful job

21 March 2017

Written by

From

New York, NU USA

Ivan has consistently done great work for me. He explains the problems and options, helps me make the right choices, and then does a great job getting the work done quickly and efficiently. I can't recommend him highly enough.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Legal

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very astute and helpful

18 March 2017

Written by

In 10 minutes over the phone, Ivan was able to solve an iCloud/photo problem that 2 other Mac consultants couldn't figure out. In addition, he is kind and explains things in a very simple way. I strongly recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5

Ivan is a superb find

10 March 2017

Written by

My experience with Ivan has been great!!! He is efficient, knowledgeable, responsive and pleasant to work with. I recently purchased a new computer and needed help setting it up with a rather complex home configuration including an external monitor and multiple back up devices. I also needed help cleaning up unnecessary or duplicate files on my computer. Ivan helped me through the maze effortlessly. He was able to quickly get to a solution at each step and helped me to set up my configuration to best suit my workflow. I have worked with a number of computer consultants over the years and he is by far the best. He was also able to refer me to an expert in Lightroom which I needed to help me transition from Aperture. That referral turned out to be a great find as well.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan IS tuly an expert!

04 March 2017

Written by

From

New York, US

Ivan and Caroline have been in the business for years. The personal touch you receive when you take your questions to them is remarkable. I initially had a 3 hour session with Ivan and the time was well spent. You'll come away with your issues addressed and your mind expanded due to the learning. It was a pleasure working with them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Superb, Efficient, and Worth the Money

26 January 2017

Written by

From

Manhattan

Ivan is an excellent, informed, and responsive Computer Consultant. A pleasure to work with.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

he explained it and made it so much easier for me

18 January 2017

Written by

From

New York City

he is fixing my computer where so many things that I would get wrong are now in my computer and work for themselves. he has made me feel like I know what I am doing when it it his perfect setup of my machine he even helped me pick out a laptop Apple as I did not know which one to buy Now he will set up new machine and continue to teach me all the things to do to make me paperless

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Point of Sale, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant was efficient, knowledgeable, clear and pleasant to work with.

17 January 2017

Written by

From

New York, US

The consultant's fee was high for my budget. My to do items weren't too complicated for him but I was so relieved to check them off my nagging list. He worked quickly, keeping track of the time I requested, prioritized and advised about ways my devices could meet my overall needs as well as how other products might improve my system. It was a luxury and well worth the fee for the consultant to come to my home, and know my system in order to troubleshoot/install/educate in the future.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Everything talks to each other!

23 September 2016

Written by

From

New York, US

As a consultant who's used Macs for 11 years, my tech grew organically. After purchasing new equipment, I needed all my data moved, and to make sure my equipment (desktop, iPad Pro, iPhone) worked together. Based on the reviews from this site, I called Ivan -- and his knowledge and services have been invaluable. He recommended apps and sites, moved everything over, and even coordinated with my webmaster to make sure I have the email storage I need. I couldn't be happier!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

IvanExpert Extraordinary

11 August 2016

Written by

From

NY, NY

Needed to reconfigure and build a Mac environment for a doctor. We looked for a true Mac expert to migrate from a good environment that was serviceable, but over time was partially outdated and kludgy. IvanExpert came into the picture for Mac hardware, software and cloud consulting, migration and integration across Mac platforms, including desktops/laptops, tablets and phones. IvanExpert has a deep knowledge of current Apple legacy products and services which was essential to the environment upgrade. Also important was AppleExpert's respect for privacy that is required for working with patient information. We will continue to use IvanExpert to support and maintain the environment.

Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great Apple IT help

02 August 2016

Written by

From

New York, US

Thanks Ivan.... I highly recommend Ivan if you need any type of Apple/Mac support. For me, he quickly set me up with remote desktop access. He clearly knows his stuff! If i need any help in the future, I'll be calling IvanExpert. Thanks again!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, Remote Desktop Connection
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan is Amazing!

11 April 2016

Written by

From

New York, NY

Ivan Drucker is our go-to-guy for Mac support. He knows the hardware and software inside and out. He has a sense of urgency. He makes house calls. He doesn't take himself too seriously. He gets us and is pleasant to hang out with. And he prices himself fairly. Ivan has programmed several Macs for us, trouble-shooted a handful of problems and helped us with iPhones, Sonos and other tech gear. Here's a great example-- I downloaded a virus from the Internet and Ivan saved me remotely. At 8am on a Sunday morning while he was in a taxi in LA, he diagnosed the problem, took control of my Mac, did a complete and thorough purge of the bad stuff and returned my sanity. Nobody does it better. If you need Mac help Ivan should be a speed dial on your phone!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan To the Rescue!

29 March 2016

Written by

From

New York, NY

I had a confusing mess of external hard drives, tens of thousands of family photos scattered all over the place and a MacBook Pro that wasn't cooperating. Ivan stepped in and very quickly straightened everything out for me. He is extremely patient and answered everyone of my questions so I could understand everything as we went along and it literally felt like I had a super tech savvy brother who was stepping in to save the day. He has a great energy about him and his team is also very buttoned-up when it comes to scheduling, etc. I was a little nervous before I called him and didn't think my technology mess would get cleaned up, but Ivan did it with a smile - and in much less time than I thought it would take.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A great experience

08 March 2016

Written by

From

New York, NY

Ivan is a pleasure to deal with. He is responsive, prompt, efficient, and extremely knowledgeable about all things Apple and much else besides. He is refreshingly jargon-free and clear in his explanations so you don't feel like an idiot. He came to help me migrate to a new iMac, but while he was here also made some really useful suggestions about my network and software tools. He will be back to help me with those. He saved me a whole lot of time and technology angst and made sure the job was done right. It is very reassuring to have such a talented professional close by.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan was absolutely wonderful!

17 December 2015

Written by

From

NY NY

Ivan is prompt, personable, and is able to explain things to even the least tech savvy person......which is me. I would highly recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan can solve your computer problems!

27 January 2016

Written by

From

Brooklyn, NY

I feel very fortunate to have Ivan as a computer consultant. He immediately was able to assess our overall situation and what we needed, He is very nice, knowledgeable, respectful and responsible. He clearly has a lot of experience and feels confident in his recommendations. His overall concern is that your system works as well as it can for you. He makes excellent suggestions for improvement that you would likely never have thought of or known about. He is extremely thorough and will not leave a job half-done. I could not be more pleased with his service. Things are working great!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Cannot Find A Better IT Consultant

05 January 2016

Written by

From

NYC

Ivan Expert is the ideal team to solve any IT issues with non-daunting explanations. They use an efficient thoughtful approach to trouble shoot and solve all problems related to your computer issues. They went above and beyond to help me explore all of my options with separating home computer use with my business needs. I would not hesitate to refer them to my own clients and feel fortunate to have come across a team so genuine in their intentions and have access to such expertise.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent responsive efficient service

08 December 2015

Written by

From

New York, US

We needed Ivan to set up a Mac, trouble shoot another Mac and set up Dropbox Business. Everything was done maximizing the time he spent in the office while educating us in how to proceed after he left. He and his team were also accessible for quick questions after the installation. The responses were quick and informed with a willingness to stop by if we needed him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Ivan is just about the best consultant I can imagine.

07 December 2015

Written by

From

New York

IvanExpert performs the best service possible - which is to make my IT situation less "scary" and more relatable. Ivan is different from other IT professionals in that he has patience and respect for my tailored needs. He boils down even the most complex problem into clear language for tech novices. He takes you through the process in a way which makes it all feel better. He is an absolute pleasure to deal with and I can not recommend him highly enough.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

IvanExpert provides outstanding support for non-geeks.

23 November 2015

Written by

From

New York, US

The people at IvanExpert are clearly experts, but they are considerate and gentle with Mac users like me who are not knowledgeable. They are very responsive and you can rely on their scheduling of work. On numerous occasions, they have helped me with a glitch by telling me how to fix it -- and not charged me anything. They are always helpful with recommendations or advice about new apps and software. I sleep better, knowing Ivan and his experts are available.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Purchase Recommendations, Migrate from PC to Apple, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent!

10 November 2015

Written by

From

New York City

In Manhattan one is normally wary of inviting strangers into one’s home or home office. I unfortunately lost the services of my previous Apple consultant/genius after he moved from free-lance to full-time employment. I picked Ivan at random from his online advertising with a great deal of trepidation to fix a complex networking problem. My fears were unfounded. Ivan fixed the system with grace and ease. He knew the answer to every question. He was also very personable, and later on helped another smaller problem via phone quickly and without charge. I can recommend Ivan unambiguously as sane, safe and saavy

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, General Office
Services performed:
Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

These consultants are brilliant!

10 November 2015

Written by

From

New Jersey, US

I would be lost without IvanExperts computer mavens. They have repeatedly saved me from computer consternation. As Cole Porter might have said, "They're the top!" In short, it's comforting to know I can call on their expertise, day or night.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
General Office
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Totally professional!

09 November 2015

Written by

From

New York, NY U.S.A.

The staff of Ivan Expert is reliable, honest and totally professional! I've finally found a group that does a wonderful job solving problems large and small! Thank you Ivan, Caroline, and all the Ivan Experts!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Troubleshooting, Build new application
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Cleaned up my digital life!

29 May 2015

Written by

From

New York

As a technophobe, I was completely overwhelemed when all my devices (Iphone, Ipad and Macbook) started giving me all sorts of alerts about "keychains" and "disk storage" and, in general, behaving very badly. Ivan Expert saved the day. They are extremely convenient, affordable and very very thorough. I now have my content backed up, storage space to get things done and a plan to make things work even better. I can't recommend this consultant enough.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

My Ivan Expert consultant rocked!

14 January 2015

Written by

From

New York

In two hours, my tech guru fixed everything and more on my computer! He helped me get all my old files on my new computer and also increased my operating storage, and even found files I had lost for years! I was thrilled with the service and my consultant's know how. It was a huge relief to work with them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Troubleshooting, Migration from old apple computer to new one
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

IvanExpert are the best consultants in New York

13 December 2014

Written by

From

New York, US

Have used IvanExperts three times now, find them responsive, easy to schedule and willing to return if there is a problem

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Home User

Industry:

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Great service.

07 December 2014

Written by

From

New York

I recently purchased the Iphone 6 after using a Blackberry for the last 10 years. Michael helped me updated my Mac and also transfer everything over to the new phone. He also established individual clouds for everyone in the family. He did all of this for us on a Saturday since my wife and I both work. Great service. Thank You.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Migrate from PC to Apple, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I can't imagine someone more helpful and enthusiastic about helping me!

22 September 2014

Written by

From

New York, NY

The consultant from IvanExpert did his homework on my home network, backup and storage, and entertainment issues and was in contact with me prior to his visit to make sure everything would be sufficiently and efficiently addressed. This was extremely helpful. The consultant worked around my schedule for his visit. This was extremely helpful and considerate. During the home visit, the consultant worked efficiently through my issues and set up and fixed everything perfectly. This was extremely helpful. He also brought up other issues that were pertinent to my network and systems, which were very informative and timely. I cannot think of a better consultant. Worth every penny!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, home entertainment/tivo, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Thanks goodness these folks exist!

13 September 2014

Written by

From

New York City

After wandering around in the dark -- through bricks-and-mortar stores, internet chatrooms, "Help" ideas and "Solutions" from the vast Apple public -- I luckily came across the people at Ivan Expert. This group actually knows what they are talking about -- and were courteous and friendly to a totally non-computer guy like me. The fixes they made to my new MacAir all worked beautifully, and it was a real pleasure to deal with them. Good people who care about their work and reputation. Understand that I am a writer, not a big corporation. So my budget is limited -- and I will tell you with no hesitation that they are expensive. But I have always believed that, as Aldous Huxley once said, "You pays your money, and you takes your choice." So I chose to pay my money, for the same reason that I want the best lawyer I can get when dealing with publishers. It's worth every penny to me. I just appreciate quality. And I got it from this company.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant helped us get our firm on track

12 September 2014

Written by

We were experiencing severe issues with our IMAP accounts and email server and IvanExpert guided us in seamlessly migrating our email to a new host.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
email
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Seamless Office Move

28 August 2014

Written by

From

New York, NY

We enlisted the help of Ivan Experts in backing up and transporting all of our server equipment to a new office space within a short 2-week timeframe. As a non-IT person in charge of a lot of equipment and figuring out new options for server backup for a growing company, I not only felt supported but empowered to make decisions about what was best for us. Every member of the Ivan Experts team I spoke to was helpful and patient in answering my plethora of questions � down to drawing me a picture of our server setup and how it works � and I never felt like I was being condescended to, or given only superficial information. Derek, the consultant they sent over, did an amazing job with our takedown and setup. He was friendly, knowledgeable, and did small things that just made the whole process smoother and more enjoyable � including implementing some changes (unasked) to make our lives easier moving forward. Everyone was amazed at how quickly we were back up and running on move-in day. In working with a few different team members at the same time, I did feel at times like I received some conflicting advice, but everything was resolved in the end and we are very happy with the final result. Highly recommended!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, vpn, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Premium wi-fi network installation

17 July 2014

Written by

From

Brooklyn, NY

My family has a duplex and getting strong wi-fi in all parts of our apartment was a challenge until IvanExpert sent a consultant to our home to solve the problem. He observed the issues, recommended hardware needed to fix it, went to BestBuy for us to buy the items, and then installed everything to get us up-and-running. IvanExpert was knowledgeable, willing to address all our computer issues, and were available on our schedule (our appt. was at 6p). No doubt it's a premium service, but we found it worth the cost for a truly first-class execution to get our home network zooming.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
wi-fi
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Logging into our server

09 July 2014

Written by

From

New York, NY

We called Ivan the expert with our problem this morning and Leslie put us in touch with Martin within the hour. Martin was able to show us how to access our server desktop and created a user login for us. Our problem was solved within five minutes.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Outstanding service.

16 April 2014

Written by

From

New York, NY

Ivan and his team are true professionals. They were prompt (arrived at my office within 2 hours), courteous, and highly knowledgable. I would highly recommend them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

They live up to their name

05 March 2014

Written by

From

New York, NY

When my beloved iMac began to fail in a major way I called Ivan Expert and they immediately sent over one of their experts. Well the expert they sent over was just that�setting me up and bringing me into the 21st Century all while putting me at ease. If your computer begins to act a little funny, I highly recommend calling these guys right away!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan Expert Rocked my upgrade

05 February 2014

Written by

From

Dumbo, Brooklyn

My small business desperately needed an upgrade, so when our new machines arrived, naked and new, needing to be quickly filled with our important files and new software installations, IvanExpert was there...and fast! Within just a few hours, each of my employees was set up with their own personal machines, their files and preferences in tact and all backups set up. They problem solved my pesky printer network issues AND, as the owner of the company, my own machine's files were rescued from impending doom. I'm a tech savvy gal, but trust me, when you want to spend your time doing YOUR job, let IvanExpert do theirs!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant did an outstanding job!

15 January 2014

Written by

From

NY, NY

An expert was sent right away to assist me with multiple problems. He came very well prepared and had already researched every issue I had described. Not only was he able to solve everything, he suggested several upgrades and products that made total sense for my program and usage. He was on time and used every minute of our consulting time efficiently. Five gold stars for every aspect of service that they provided me!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Best. Support. Ever

20 December 2013

Written by

From

New York, NY

I have used many companies over the years to handle my personal and business IT needs, however IvanExpert is THE best by a long shot. Finally, peace of mind. Great customer service, crazy talented team and prompt on site and telephone support. Highly recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Purchase Recommendations, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Attentive and knowledgeable

18 December 2013

Written by

From

New York, NY

We are a small arts/production company in Manhattan. Several months ago, IvanExperts helped us migrate to Google Apps. The migration went smoothly, and they have since helped us with other IT needs. Very responsive, over all great to work with.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
migration to google apps
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Great Job Setting Up VPN and Offsite Backup

16 August 2013

Written by

From

Brooklyn, NY

We are a Manhattan based photography company and recently opened a second office in Brooklyn. We needed a secure way to access our photo database from both locations as well as setup a secure offsite backup of our files. Ivan was incredibly knowledgeable and really explained our options in an easy to understand way that allowed me to make the best decision for our growing company. I will definitely work with them again in the future.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
4 5

Excellent IT Option for Small Business

13 August 2013

Written by

From

New York, NY

I have worked with IvanExpert in my capacity as Office Manager at a small public relations firm since my hiring 2.5 years ago. During that time, IvanExpert has executed numerous projects for us, both big and small. IvanExpert implemented our migration over to an Exchange server for our email system and most recently did an overhaul and update of our server and database software. This is, of course, in addition to ongoing IT support for miscellaneous problems that may crop up with internet connectivity, recovering lost data, email sync issues, etc. (to which they are very quick to response and resolve). Throughout my working relationship with them, IvanExpert has been extremely professional and knowledgable. They not only understand IT but also understand how to breakdown and explain a project to make it digestible and also manage expectations. They are also forward-thinking in recommending improvements to our systems that will stave off future issues. Moreover, what makes IvanExpert exceptional is that everyone on staff is not only capable but also kind, patient and understanding. As a result, through my relationship with them, my own knowledge of IT matters has grown and they have given me the tools to help troubleshoot and solve IT problems in the office. In a small-office setting, without the benefit of an in-house IT department, IT problems can be perpetually frustrating. Having IvanExpert in my corner gives me such a sense of relief; I know I'm in good hands and I trust in their ability to see us through any issues.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Email was hacked

10 June 2013

Written by

I contacted IvanExpert after my email had been hacked. After speaking with them I was confident that I had done everything to protect my computer, email etc. In addition, they gave me advice on how to protect my accounts and information in the future.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very reliable service!

22 May 2013

Written by

IvanExpert is always our go to for all IT needs. They respond immediately to all emails and provide same day service always.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
4 5
Expertise
4 5

Good Service - BUT WATCH YOUR BILLING!

21 March 2013

Written by

From

New York, NY

I had a small job to set up a network and few macs. IvanExpert was responsive, helpful and knowledgeable. But, I was very surprised when they sent over two technicians for my job. It clearly only needed one. In any case, the contract specifically says that they charge by the hour and not by the hour for EACH technician. So, I went along with it. (IvanExperts should update their contract.) The sad thing is that the second technician really did nothing but hung around as the first technician did all the work. Both I am sure are very capable. The one that did all of the work, by the way, did a great job. But, the most disappointing thing was that I was charged an hourly rate for each technician and I later found out that the second technician was there only to oversee the first technician because he was new and my job was his first. Additionally, they charged me for some simple email questions that were answered. I disputed the charges and after a few WEEKS of going back and forth they finally acknowledged that it was a mistake to charge me for both technicians. I am glad they acknowledged the mistake but it was truly BAD FORM in terms of not reviewing the bill before sending it out. Clearing up the billing was a waste of time and a headache. In short, knowledgeable, helpful and quick service, but WATCH YOUR BILLING!

No, I would not recommend this consultant to a friend or colleague.
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
3 5
Expertise
4 5

Helpful, kind, honest, great customer service

15 February 2013

Written by

From

NYC

I emailed Ivan with a question about my old MacBook. As I am cash-strapped artist at the moment, I explained to him that I needed to keep my trusted OLD MacBook going for at least another year and asked his advice on how to do so, given its limited memory and power. Rather than scoffing at a customer with low funds, which is what many of the Mac consultants have done, he emailed me an honest, detailed outline of solutions and resources practical to my current situation. HE IS THE REAL DEAL, and I get the sense that he doesn't only care about computers, HE ALSO CARES ABOUT PEOPLE, which is a valuable combination! I am so glad he helped me and also full of gratitude for his insight and guidance. A great service and honest person!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Resolved many issues for us

23 January 2013

Written by

From

New York, NY

We had a lot of open issues plus new problems that needed solving. The IvanExpert team took excellent care of us and continued to check in regularly to make sure everything was still working well. We are very glad to have them as partners in running our office.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
email solutions, Server storage, networks, General Office
Services performed:
Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant did a fabulous job

24 July 2012

Written by

From

Brooklyn, NY

The consultant was prompt, polite and knowledgeable. He was able to answer all my questions and solve all problems. In addition it was a pleasure to work with him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Stay on time and on budget

15 May 2012

Written by

From

New York, NY

Very knowledgeable staff. Solved problem on the first visit.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

good job

14 May 2012

Written by

From

New York, NY

Came when promised and fully set up our wireless network and peripheral devices.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, dsl wireless network
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Focused, fair, friendly

14 May 2012

Written by

From

New York City

After describing our needs, they gave an estimate that they stuck to, and delivered a solution and services that have worked flawlessly since implemented. Friendly people who were available by phone to talk me through my mistakes. Never made me feel like an idiot, and helped me implement more secure remote access practices. A good experience all around.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, remote access set-up
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
4 5

This consultant is a true expert

16 April 2012

Written by

From

New York, NY

My experiences with IvanExpert have been terrific; they are responsive, truly accommodating, and very knowledgeable. I will not hesitate to work with them again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Professional and Got the job done.

12 April 2012

Written by

From

New York NY

IvanExpert were efficient and thorough, they did not muck around and got the job done.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Deserves 10 Stars

10 March 2012

Written by

From

New York, NY

I had a problem installing wireless printer/scanner drivers and contacted Ivan Consultants. They matched my schedule and sent someone over, David, and in the process of addressing my primary problem he also adjusted a few other things and gave me tips and answered all of my questions generously and graciously as I picked his brain. I got much, much more than my money's worth, and Ivan even accommodated me when something wasn't fixable because the printer company had not yet released their drives. The entire experience was exceptional and professional.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

IvanExpert are truly experts!

08 March 2012

Written by

From

Long Island City, NY

Running a small business, I have only needed tech support for our PC, never for our 4-5 Macs. However, when I needed to install a 3 computer network for Quickbooks for Mac, I hired IvanExpert. They were more expensive than I was expecting but you know the saying, "you get what you pay for". They got the job done perfectly in their "minimum" service time block, and I could not be happier with their work and their customer service. I would call them in a nanosecond for any future Mac tech work.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Highly recommend

06 March 2012

Written by

From

NYC

I had a number of frustrating MAC related problems (synching, Sonos installation etc) that i had tried to fix by myself. Glad i made the call - all the issues were solved quickly and professionally.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan is a genius!

10 February 2012

Written by

From

New York, NY

Ivan ands his team of experts have made the process of becoming pseudo-tech friendly a total joy. Ivan himself is brilliant, focused, and incredibly knowledgeable. He literally makes me feel at ease, and for this luddite, that is a BIG deal. I cannot recommend Ivan or any of Ivan's experts enough. Anyone, Mac pro or novice, would be lucky to have them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Better than any IT department

01 February 2012

Written by

From

New York, NY

For the past three years, IvanExpert has been my go-to for computer problems of any kind. My current job doesn't have an IT department so I've relied on these good folks to straighten out all of my messes and they've yet to let me down. They're efficient, friendly, affordable and, most importantly, don't make you feel like a technological idiot :)

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

IvanExpert is a fabulous go to resource

01 February 2012

Written by

From

New York, NY

A good consultant is hard to find so I am so pleased to have IvanExpert as my go to resource for all my technology needs. I have relied on them for the past several years and have always found them to be responsive, solve my issues quickly and a pleasure to work with. I would highly recommend IvanExpert.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

IvanExpert is the best Mac consultant in NYC

01 February 2012

Written by

From

New York, NY

I have tried several different Mac consultants, and the folks at IvanExpert (Ivan and Dan) are far and away the most responsive and technically competent I have ever used. They were particularly good at helping me set up my calendar and contacts on an Exchange server, and saved me when I had an Outlook crash that resulted in a total loss of my calendar as well as several months of email (which fortunately was backed up). Overall, I think they are great, and recommend them highly.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Outstanding service, knowledgable and courteous techs

31 January 2012

Written by

Have had the pleasure to with with Ivan Expert and his team for years. Always professional, on time, and they know their stuff. Absolutely no reason to look elsewhere.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

immediate response and they don't make you feel like an idiot

03 November 2011

Written by

From

nyc

Helped me identify my computing needs, buy a new computer and router, and set up my new machine. Also transferred old data, synced my other devices and taught me how to navigate them. My tech is on time, personable and knows his stuff. I would definitely recommend this firm!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is aptly named

19 October 2011

Written by

From

New York, NY

Having come from a history of working in large companies with in-house I.T. and now in a small business, I had to find a new resource for my technology solutions. I have to say these guys are by far the most knowledgable and solution-oriented I have ever worked with. I bring them unusual problems, and rather than saying, "that can't be done", they figure out new ways to make it happen. They have the experience to look at a problem from every angle and understand and advise where issues could come up and how to solve around them. Additionally, the customer service is excellent, always responsive, and everyone on the team is friendly while being focused on the job. I highly recommend them for any technology needs from phones (including "other" smartphones) to data sync to computer set up to help with programs and pretty much anything. They are indeed Expert.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Right on solution with rapid response. Very responsive and well versed.

15 September 2011

Written by

From

NYC

Very knowledgable and open with solutions. I operate a small business with networked machines and highly recommend IvanExpert.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Invaluable!

19 June 2011

Written by

From

New York City

The folks at IvanExpert speak plain English that I can understand. They are resourceful and relentless about solving my problems. On several occasions I feel they went way above and beyond in order to assure my satisfaction.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Consistently good

17 June 2011

Written by

From

NYC

We have known, worked with, and relied on IvanExpert for more than a dozen years. We are always grateful for his help, whether it is in Filemaker support, Apple product support, setting up complicated networks, recommending purchases and services. They are careful and supportive and very very smart.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

IvanExpert is THE Mac repair/replace/renew resource in the metro NYC area.

15 June 2011

Written by

From

Manhattan, NY

The team at IvanExpert is without peer. Ivan, Caroline and the gang will answer ALL your questions, offer up multiple solutions and do the job in a timely and uber professional manner. I have used them multiple times and EVERY time got great great results(ie, on time, on budget). If you own a Mac or are thinking about owning a Mac (or any Mac related "stuff") call IvanExpert immediately for a stress free, hassle free consultation. Don't wait, call now.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

just a wonderful service and consultant

08 June 2011

Written by

From

New York, NY and central NJ

IvanExpert has done everything from choosing the right mac, to setting it up with installation of the required programs I needed, to configuring the computer, to remotely taking it over to problem solve, etc. They have been supremely supportive of my gaffs and errors and helped me out of innumerable troubles. Helped with new camera set up to iphoto; organizing photos, transfers to flash drives. Also found "lost" data on older computers; made the transition from PC's; password protection; set up both Time Machine and Crash Plan for back up; made suggestions for me to learn how to use the programs I needed more effectively. But you get it. They can do it all, and with great skill, warmth and concern. Really wonderful. Wish I could find other consultants in other areas as professional, talented, and as delightful to work with.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is professional, responsible and extremely knowledgeable--he gets the job done!

01 June 2011

Written by

From

New York, NY

Ivan Expert, Inc. is a first rate, professional consulting operation. Ivan is extremely knowledgeable about all Mac issues. He thinks outside of the box to solve problems. He is personable and interacts well with clients.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

the best Mac support ever

27 May 2011

Written by

From

New York, NY

My Mac still wasn't acting quite right after after a hard drive failure, despite being declared healthy by a different technician. After describing the problem to Ivan, he suspected that diagnostic tests weren't telling the whole story--and, sure enough, it crashed again. Ivan told me exactly how to get it up and running, all this without even seeing it, and his creative solution and prompt, comprehensive follow-up and support were perfect. IvanExpert clearly has knowledge and experience far beyond the usual. IvanExpert has my highest recommendation for all users, business and personal.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great all around

23 May 2011

Written by

From

Brooklyn NY

I hired IvanExpert to do some networking solutions and tweak my backup systems. I had great service all-around from everyone that works at this company. The technician came to my office and sent a few hours reconfiguring my machines so everything worked smoothly. Highly recommend these professionals!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Point of Sale, networks, General Office
Services performed:
Integration with current IT, Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ivan Experts Are The Best!

15 May 2011

Written by

From

New York, NY

The team at Ivan Experts are true IT pros. As someone who is a veteran in his own industry, but new to being a small-business owner, it was critical to find a shop that could provide turn-key tech support and was consistently reliable through any possible technology issue that a young business is apt to face. They have come through time and again, and always with a friendly attitude.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, General Office
Services performed:
Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

We love IvanExpert!

11 May 2011

Written by

From

new york, ny

IvanExpert has been our Mac consultant for over 5 years and has been great. As a small business without an IT department, they have been responsive and creative in solving all of our tech issues and have grown with us over the years.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

These folks answer usually answer emails within minutes and either help right away, or set up an appointment to do so as quickly as possible.

10 May 2011

Written by

From

New York, NY

Ivan and his team are one of the most responsive I've ever worked with. They can usually help over the phone, but if not, they set up an appointment to come out within a few days. If the matter is pressing, they react accordingly. If they don't know the answer (and a couple of times, they haven't) they research and find it. Great team.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
4 5

Experienced, friendly consultants who are responsive to all tech concerns

09 May 2011

Written by

From

New York, NY

I have spent extensive time with IvanExperts on a number of issues from straight tutoring for the Mac to complicated installations for specific software programs and in all caes they have been easy to work with and patient with the tasks set before them. I would not hesitate to refer this team to anyone who owns a Mac.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Industry Specific, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Responsive, knowledgeable and prompt!

10 May 2011

Written by

From

New York, NY

Easy to make appointments, helpful and good at meeting my needs, they took the time to find out what I wanted and made my Mac work for me! These experts work with you and are excellent on follow up!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Thorough explanation, no condescension

04 May 2011

Written by

From

Brooklyn, NY

I have used Ivan for years and not only has he kept all my tech up and running, but when repairs are needed he always makes me feel in the loop and never talks down to me, even though I have NO technological know-how.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant always does an excellent job

04 May 2011

Written by

From

New York, NY

Whether he needs to install software, make my printer wireless, fix a bug, or do something more complicated, the job always gets done in a timely manner. He is an Apple miracle worker.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5