Company Profile

  • Company name:

    PEBMAC

  • Company address:

    1453 South Root Lane
    Fayetteville
    AR, 72701

  • Headquarters:

    Fayetteville, AR

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 7 reviews

  • Company description:

    PEBMAC offers troubleshooting, training, and support for everything Apple, including Macs, iPhones, and iPads. We also support home and small business networks, and are wifi certified.

Locations:

  • Fayetteville

Expertise

Solutions

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.13
  • Apple Certified Support Professional 10.13
  • CWNP Certified Wireless Technology Specialist

Ratings & Reviews

Displaying the most recent reviews for PEBMAC

  • Overall rating

    5.0 5
  • Responsiveness

    4.5 5
  • Value of service

    4.5 5
  • Expertise

    4.5 5

Worked Miracles on our old (2008) MacBook Pro

26 Mar 2017

Written by

From

Lafayette, CO

We mostly use our work laptops at home, but needed to get our old (2008) home MacBook Pro running quickly and smoothly, an old operating system photo conversion issue resolved, our iPhones to sync with our personal MacBook / cloud, and our Time Machine to back everything up. In other words, our home computing / technology was very disorganized. We had been putting off calling anyone because we felt like it was going to be a huge hassle for us to explain the issues and actually have someone be able to work through it. We were wrong! I called Charles on a Monday and he met with me on Wednesday. We had to wait a few days to receive some hardware, but he had everything installed and running smoothly about a week later. We are so happy and love having our home system set up and working as it should. Charles is extremely knowledgable and quick, and could not be any nicer to work with. He also helped me get set up with a password keeper setup and provided trouble-shooting in other helpful areas.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

PEBMAC is my IT soul-mate

12 Mar 2013

Written by

From

Boulder County

I am self employed and work from home. Both my household and my business run on my multiple apple devices. As a family of 4 we have 8 apple devices in our household, and it's quite a lot to manage. Since all of my work is done via remote, having reliable IT support is mission critical. PEBMAC is like having my own personal IT department that is on-hand when I need them. That makes running my one woman business so much easier because I don't have to worry about any tech issues, PEBMAC takes care of all that for me. I feel like I've found my IT soul-mate. They are reliable, knowledgeable, anticipatory of my needs, and on- hand quickly via remote or in person. I love PEBMAC!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Helpful, Hardworking and Knowledge Experts

30 May 2012

Written by

From

Boulder County

Melissa and Charles offer the most seamless support possible. They come as a pair so you really get 2 for 1 when you use them. They are so committed to customer service, and their knowledge of all things Mac is extraordinary. They know how to speak in plain English, and get the job done in the most efficient way possible. It was a delight working with them, and I would recommend them to anyone who wants helpful, hardworking and knowledge experts to take care of their mac needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Just what I needed.

09 Feb 2012

Written by

From

Boulder,CO

Melissa and Charles met with me, and asked me what I needed. Kind coaching, was my answer, as I am tech-phobic. They took a hold of a few specifics and solved these issues immediately. Charles downloaded and installed a product to help security on my budget. When I asked how other people remember passwords, if we are supposed to vary them, they told me about a program and set up a free trial. Melissa asked me what else could she be showing me while he worked. And so it went. For me, just having their non-judgmental patience, even for that one appointment, relaxed my own approach to tackling the learning curve. I have been looking in the community (senior center, libraries,Apple Stores) for help with basic computer skills but because its Apple, and I have not just bought a new product, Pebmac is the first solution I have found. Mostly, it is their gentle, eager-to help mentality that I needed, and their quick problem solving skills was an unexpected bonus. I feel much more hopeful now about staying "relevant" in this world of fast-changing technology.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, password storage, security for public wireless
Services performed:
Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
1 5
Value of Service
1 5
Expertise
1 5

PEBMAC is the best ever

26 Jul 2011

Written by

From

Boulder, CO

We wanted to give feedback on the two wonderful Mac techs and their business, PEBMAC, available in our area. These Apple approved consultants set up a new Mac Pro, Time Capsule, and networked our 5 laptops (3 of which are Apples), iPad, iPhones, printer and Apple TVs. We chose to contact PEBMAC from the list and we were so pleased with Charles and Melissa. They were prompt, extremely efficient, knowledgeable, so considerate and patient, and most importantly, set up our system to work flawlessly! They exchanged emails with us prior to our appointment, as one of our most critical needs was to make sure our dual 30" monitors would work with the new system. We very much appreciated their level of organization and pre-appointment assessment of our needs. They were able to recommend what modem to purchase and which Apple cables to buy prior to their appointment so that everything was here when they arrived. As we were relatively new to Apple computers, Charles and Melissa also showed us lots of Mac tips and tricks, assessing our level of knowledge immediately. They both could not have been more understanding, teaching us some basic shortcuts. While installing the systems, they asked pertinent questions about our usage, concerns and needs. They managed to tailor their tips to both of our needs, all the while setting up the system. We are so happy to have both of them so close by and they are clearly the best techs we have ever worked with.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent, prompt service and incredible knowledge - couldn't ask for more!!

25 Jul 2011

Written by

From

Boulder, CO

I honestly cannot say enough good things about the service and expertise of Melissa and Charles of PebMac. They are an amazing duo who are consistently prompt to respond to our requests, extremely knowledgeable about the current products as well as those on the horizon, and a pure pleasure to be around. Our business has been using PebMac for nearly a year now and we are consistently referring them to our friends and colleagues because of their "can do" response and follow through.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Able to help with MAc's, MacPro's, mini's, ipads nad iphones

25 Jul 2011

Written by

From

Denver Colorado

I recently used PEBMAC at my house to help me get seven different apple devices back working up to speed as if they were brand new. Wheter it was software updates, fixing corruptions on softeware downloads, getting all the machines to work together, sharing my music, or getting all the devices backed up to my time capsule with ability to share files, these guys did it all. It was the best two hours I spent with a home consultant. Saved me from having to buy a couple of new devices, although looking forward to loading Lion. I hghly reccomend them, It is like having the Genius Bar come to your home.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5