Company Profile

  • Company name:

    MacWorks, LLC

  • Company address:

    P.O. Box 8515
    New Haven
    CT, 06513

  • Headquarters:

    New Haven, CT

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 46 reviews

  • Company description:

    MacWorks provides Apple service and Apple technical support for CT businesses for over 25 years. We assist Apple and Macintosh clients in the greater Connecticut area who are looking for reliable and experienced technology professionals. Located in New Haven CT and servicing the greater Hartford, New Haven and Stamford, CT areas, MacWorks has over 25 years in Apple Mac consulting, training, service and support. Our team can assist clients in enterprise, mobile and home office environments including office networking infrastructure and wireless technology. Affordable on-demand pricing and managed service solutions makes MacWorks one of the most sought after I.T. companies in the CT and New England region. Affordable on-demand pricing and managed service solutions makes MacWorks one of the most sought after I.T. companies in the CT and New England region.

Locations:

  • New Haven

Expertise

Solutions

  • Mac
  • Mobility
  • Networks

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.12
  • Apple Certified Help Desk Specialist 10.4
  • Apple Certified Support Professional 10.10
  • Apple Certified Support Professional 10.11
  • Apple Certified Support Professional 10.5
  • Apple Certified Support Professional 10.8
  • Apple Certified Technical Coordinator 10.10
  • Apple Certified Technical Coordinator 10.7
  • Apple Certified Technical Coordinator 10.8
  • Apple Certified Technical Coordinator 10.9.
  • CWNP Certified Wireless Technician
  • iOS Deployment Workshop for iOS 9

Ratings & Reviews

Write a review

Displaying the most recent reviews for MacWorks, LLC

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Expert trouble-shooter, saved us money!

20 June 2018

Written by

From

New Haven, CT

Our 2013 Macbook Air suddenly shut down yesterday and would not restart. After spending several hours at the Apple Store waiting to consult a "Genius" at the Apple Store (where I was not allowed to observe their diagnostics), I was told that the logic board needed to be replaced and would cost $465 and take 5 business days to complete. We were concerned that some recent data that had not been backed up might be lost, and contacted MacWorks for help backing up that data. Jerry came to our house on short notice, and within minutes he was able to restart the computer by simply unplugging the battery! Moreover, since he was able to resolve the issue so quickly, he charged us less than half of his normal rate! I'm not a computer expert and often feel at the mercy of those who claim to be. Jerry was patient, thorough, and polite as he explained what he was doing. He also provided clear advice for how to protect our data in the future, and for whether and when to upgrade our Mac. From now on, we'll rely on Jerry and MacWorks for all our computer needs!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacWorks provides a top notch service to Apple products users.

29 April 2018

Written by

Jerry is always quick to respond, outstanding at problem solving, very knowledgeable,a pleasure to work with and highly professional. I would highly recommend MacWorks for both home computer users and businesses.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Point of Sale, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Today, Jerry @ MacWorks was my problem solver.

02 May 2017

Written by

From

Hartford, CT

My Comcast service was disrupted due to a power outage; when power was restored, the VPN Jerry setup for me wasn't working. The VPN had been working perfectly for over a year. Comcast tried a few things then said the problem was mine. So I contacted Jerry. Within minutes, he solved the problem.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, implemented a VPN, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Manufacturing

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Responsive; excellent knowledge and tenacity

07 August 2016

Written by

From

Connecticut

MacWorks, LLC answered my Saturday morning call and was able to fix my problem with the expertise found only in a Certified Apple Consultant! Additionally they helped me become more knowledgable on several other things that will help me work better with all my devices. It's nice to have a reliable consultant to call on for my business.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Professional and top notch

21 November 2015

Written by

From

Guilford, CT

Jerry responds within the hour and has a terrific professional manner. I always appreciate how he explains things so I can comprehend. He is quick and very knowledgeable and actually tries to keep his billing time to a minimum, he will even fix problems over the phone instead of charging for visits if he can.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Jerry is a technology wiz!

18 November 2015

Written by

From

Farmington CT

I've used Jerry on several occasions, to set up my home network, install apple TV, mount and install various bits of equipment, and most recently to install patch panels so that I now have cat5 ports (I think that's what they're called?) throughout my house. I have been consistently happy with Jerry's solid knowledge of Apple products and creative problem solving skills. Additionally, he is an efficient, thoughtful, and tidy worker, considerate of my family's tech needs and able to juggle household chaos (as well as children's nap schedules). I highly recommend Jerry to anyone looking for a knowledgable, friendly, savvy, creative person to help with their Apple technology needs. OH! And did I mention he saved my family money because he was able to eliminate one of our cable boxes.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Home User

Industry:

Work Performed:

Responsiveness
5
Value of Service
5
Expertise
5

Fantastic service and incredible knowledge!

05 September 2015

Written by

From

Central CT

I have had the pleasure of utilizing the services of Jerry on several occassions in the past and again last week. As always, Jerry amazes me with his responsiveness, knowledge and professionalism. He always gives more than I expect, works quickly and efficiently and is a pleasure to know. I offer the highest recommendation!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Retail

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Quick response,solved problem without hesitation

07 March 2015

Written by

From

Chester Ct

This is the second time Jerry has helped with a problem I was having Both times his solution was right on the first time and very cost effective. He was courteous,articulate and maybe most important patient,I would recommend his services to anyone who has a problem with computers,internet etc.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Retail

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacWorks is the one choice for my Business

07 February 2015

Written by

From

Connecticut-Miami, US

I am a professional photographer for the last 23 years. My clients include the largest sports media company in the world, advertising agencies and global brands in the sports and entertainment industries. These clients demand my imagery for their companies be delivered in a very timely, accurate, and organized manner. I have put my trust in Jerry and MacWorks to implement this process for me. Twice in the past four years I have had issues with hardware and in both cases Jerry found a solution and saved my work and information. Jerry understands the "time demand" issues of my business and keeps my work flow running at the highest level. I am grateful that MacWorks allows me to focus on my craft and not stress on issues that are out of my expertise.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Awesome as always

31 January 2015

Written by

From

Simsbury, CT

Thanks so much for coming out yesterday. VNC is working great from my mobile devices from home, and I look forward to a smooth RingCentral implementation. I always enjoy your visits, the quality and thoroughness of your work and your professionalism. All of this gives me peace of mind and allows me to focus on my business. Keep up the great work. All the best, Matthew

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Retail

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The customer service and support I received from MacWorks was phenomenal!

08 December 2014

Written by

From

New Haven, Connecticut

This was my first experience with MacWorks but the customer service, professionalism and ability to quickly identify and resolve my problem has ensured it will not be my last. I find it rare when dealing with consultants that they take the issue as seriously as I do, and in this case I felt resolving my issue was as important to the staff at MacWorks as it was to me. I had no previous experience with MacWorks, but issue was handled very promptly. When I called and was immediately connected, and before even billing information was collected Jerry was helping me diagnose and troubleshoot the issue. I was very impressed by Jerry’s technical understanding and willingness to work to resolve the issue as quickly as possible. Knowing MacWorks is just a phone call way has alleviated a lot of the stress of supporting my aging Xserves.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Business: 500-999 employees

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Knowledgeable, professional, responsive

27 May 2014

Written by

From

Lyme, CT

Jerry has been a wonderful resource, ever since I converted my business to an Apple platform in 2011. He is knowledgeable, thorough, professional, responsive and a pleasure to work with. I would highly recommend him to anyone who needs IT expertise with Apple products.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very helpful and knowledgeable

22 May 2014

Written by

Jerry kindly walked through a troubleshooting session with me from his mobile phone between appointments, and did so pro-bono. There is thus no question as to whom I will go to for MAC help in the future!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

The best

19 May 2014

Written by

From

Coventry Ct

Jerry took time from another client to assist me in what was a problem that others tried to resolve and pointed me to a resolve short order. Thank You MacWorks

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Incredible consultant

26 September 2013

Written by

From

Madison, CT

Jerry has been an incredible resource for all of our computer needs. He's been a life saver through hard disk failures, connection issues and advice. He goes out of his way to make himself available and is extremely professional. If you own a Mac and need any help I would recommend giving MacWorks a call.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Jerry Zigmont has been a life saver!

25 September 2013

Written by

From

Madison, CT

Jerry Zigmont from MACWorks is a life saver! On numerous occasions I have been stifled by a computer issue and Jerry has responded immediately. His service, whether it be in person, or remotely, is always thorough and efficient. He is my computer problem solver and I recommend him highly! D. Hilmer

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Wonderful to work with!

18 July 2013

Written by

From

Guilford, CT

Jerry has been to our home several times to fix and/or set-up our home network. He his prompt, courteous, dependable and effective. I highly recommend his expertise to anyone.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A Godsend - Highly recommend

12 July 2013

Written by

From

East Haddam, CT

I can not recommend MacWorks highly enough. We had a terrible situation in which all of our emails/contacts appeared gone from our computer system. We contacted online support for Outlook. We spent an hour and were devastated when told the data was missing -- 5000+ emails/contacts. Out of desperation we decided to see if it had to do with our Apple. We called MacWorks and were met with a high level of professionalism. They identified the problem and fixed it remotely for us. Furthermore, without our even asking, they suggested ways for us to better set-up our system so it would be more stable. We will definitely directly contact MacWorks next time for any computer-related issue.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacWorks is amazing!

25 April 2013

Written by

From

Madison, CT

I own the School of Rock in Madison, CT, and Jerry Zigmont, the owner of MacWorks, completely fixed my computer and network problems in a matter of minutes. He quickly evaluated my system, assessed and then rectified the problem I was having. He even stopped by unsolicited the next day to make sure everything was running as it should. Fantastic service and unquestionable expertise. I highly recommend MacWorks to any business.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is thorough and attentive!

18 June 2012

Written by

From

New Haven, CT

Jerry Zigmont did an excellent job servicing our computers. We are a small arts non-profit with a variety of Mac models and Jerry was able to solve a number of hardware issues, as well as provide advice on how to deal with some longer-term storage and data-organizing problems. He was kind, thorough, and paid great attention to detail. We would absolutely recommend him!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great Service

08 May 2012

Written by

From

New Haven, CT

We are a law firm located in New Haven and MacWorks assisted setting up our server with a VPN among other things. Everything has worked without an issue, and their responses are immediate when I email questions. Fantastic work all around.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Jerry is the best

12 April 2012

Written by

From

New Haven, CT

Jerry offers excellent expertise for all of our mac IT needs. His knowledge is top-notch and if there is something he isn't 100% positive, he is lightening fast to research and give us an answer. We highly recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

He is very professional and knows his feild

21 March 2012

Written by

From

New hartford ct

MacWorks has done an exceptional job of servicing your account over the past four years. They're very knowledgeable and they do what we need in a timely manner.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Consultant par excellence

15 March 2012

Written by

From

Connecticut

I literally couldn't run my business without Jerry. He's responsive, shows up on time, works quickly and always gets the job done. He's very sensitive to costs and helps to find the best value as well as the right solution. And most important of all, he can explain things in a way that makes sense to people like me who struggle with technological jargon.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Jerry Zigmont of MacWorks is an excellent technology educator and problem solver!

14 March 2012

Written by

From

Avon, CT

Jerry has been such a help to me. I am a freelance photographer and had good success with the Genius people at Apple, but with all of my images and backup issues, I hired him last year to come and get my new MacBook Pro up and running right from the start. He helped me choose a new backup system and gave me some insights into the organization of files. I've had a couple of issues that Jerry has been able to solve remotely. I can drink my coffee and watch Jerry work on my computer from his house! With my limited computer abilities, Jerry has never made me feel silly with my questions. He is polite and only moves on to the next issue when I feel comfortable with the information. Jerry's service while not inexpensive is an incredible value for the problem solving and education that he brings. I recommend Jerry's service wholeheartedly!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Has helped us grow intelligently

17 November 2011

Written by

From

South Glastonbury, CT

I began working with Jerry as I made the transition from being a PC-based photography studio to an Apple-based studio. Being a growing digital photography studio has it's challenges and Jerry has been right in stride with us along the way. He provides quick responses when we have technical issues. And, beyond helping us with our Apple computers - MacBook Pros, Server, iPhones and iPads.... Jerry has helped us make decisions about data storage solutions; email, calendar and contact synching, etc. He is a tremendous resource. In a nutshell, Jerry is really a part of our business. I can not say enough positive things about Jerry's expertise and care for his clients.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Always responsive and creative.

15 June 2011

Written by

From

Bridgeport, CT

MacWorks has been a very important part of our peace of mind when it comes to our computer system. In the past we worked with another firm that was less than comfortable to call on when things hit the fan. To date MacWorks has been there when we need them and we look forward to working with them and do not hesitate to call with any questions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Point of Sale, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant did a great job

12 June 2011

Written by

From

Branford, CT

I've had cause to work with Jerry at MacWorks on a couple of occasions and both have been very satisfying. Jerry went out of his way to ensure that my issues/problems were addressed/solved in a timely fashion. He was a pleasure to work with and was incredibly knowledgable about the apple product. I've not hesitated to recommend him to others

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Top Notch

10 June 2011

Written by

From

Simsbury, CT

Jerry is a great guy who really cares about his clients. Helped with our first server install. We have already recommended him to our colleagues.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Invaluable Resource

06 June 2011

Written by

From

Essex, CT

This consultant is the best resource for tech support our business has found in years. Always responds to requests by email or phone within the hour and is onsite ASAP. Makes repairs remotely if at all possible, and/or walks us through repairs over the phone. Has saved us countless dollars over the past year and a half since he was recommended by our local Apple Store.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, Database, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I can't imagine what I'd do without Jerry Zigmont of Macworks

04 June 2011

Written by

From

Connecticut

I have an online business so my computer rules my life. If ANYTHING goes wrong, I'm out of business until it's fixed. Lucky for me, I found Jerry when I launched my company, and he's been with me ever since. He's available, dependable, super smart and has guided me through all manner of computer pitfalls, from hardware to software to security to purchases, and always provides a bunch of great techy tips. I'm not exaggerating when I say I couldn't do it without him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacWorks is trustworthy.

03 June 2011

Written by

From

West Hartford, CT

Jerry from MacWorks set up the whole Mac based network at my restaurant putting Point of Sale in sync with the server in office and much more. It feels very securing to know that if anything goes wrong, or I'm considering a purchase or some change in the system, he's got my back. A call, an email, and he'll make the time for you. I recently had security camera system installed by a surveillance company and they wouldn't have been able to do the job without Jerry's help. Jerry's just very knowledgeable and responsive. He's also honest about his opinion, even if he disagrees with you, but once you make a decision, he'll provide support the best he can. Very trustworthy. I hope to work with MacWorks for a long time to come.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Point of Sale, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Wonderful! Always quick to respond no job too small or large! A wonderful assest to our company

03 June 2011

Written by

From

Kesnington, CT

Jerry Zigmont Is the best Apple consultant I have ever worked with. His response time is invaluable to me and my company. He was able to convert my entire office to a MAC based system and creating a custom system for my staff and me. It was a seemless transition from PC to MAC and we couldn't have done it without Jerry. He is not only excellent at what he does - he is a joy to work with. Very refreshing - we look forward to seeing Jerry everytime he comes. I would highly reccomend Jerry and MacWorks, LLC!!!!!!!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacWorks = Stellar Service

27 May 2011

Written by

From

Madison, CT

I run my own small business and missed having an IT department at the ready--until I found MacWorks. Jerry is knowledgable, patient, and quick to respond; he's been able to solve every problem, often without even an office visit. Top notch and fun, to boot.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Responsive, knowledgeable, professional, dependable and affordable.. it doesn't get any better

25 May 2011

Written by

From

Tariffville, CT

Working with Jerry Zigmont and MacWorks has been an absolute pleasure. His knowledge and professionalism are unsurpassed and his responsiveness is fantastic. He set-up our entire business in short hours and has been readily available for any questions and support. We highly recommend Jerry!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Highly Recommend

24 May 2011

Written by

From

Farmington, CT

From the start of our initial meeting with Jerry, we knew he was a match to help our company implement a network in our new office. He is knowledgeable in both Mac and Windows and explained everything to us thoroughly, at our level, without making us feel inferior. He helped us design and set-up a network, including a server and 10 clients, transitioning us from a Windows environment to Mac environment, using Windows in parallel. This also included some basic training for our employees. He executed our transition nearly flawlessly 2 years ago, and has been a great support and resource to our company and employees since.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Unsurpassed knowledge, patience & professionalism! Our go-to IT guy!

20 May 2011

Written by

From

Guilford, CT

We were thrilled to find MacWorks for both our business and personal computers. We own a business in which we currently run both macs and PCs. It tends to complicate matters and can be quite perplexing to your typical IT support. Quite often we'll find that a support firm will specialize in one area or another. This is not the case with Jerry. His knowledge has been unmatched by other consultants we've used in the past. MacWorks has always made us feel like a priority no matter how big or small the issue. Whether we were integrating systems, setting up hardware or trying to retrieve lost data, Jerry has been nothing short of patient, kind, and professional. He has always made himself available and is well aware of the necessity to have everything up and running in order for our business to thrive. His services have been invaluable to us. Not only has MacWorks solved many systems issues that have arisen, he's been able to streamline and simplify many of our processes along the way. He's ultimately saved our company time and money. We could not be more pleased with our go-to IT consultant!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Point of Sale, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is both professional and personable. Very easy to work with.

22 May 2011

Written by

From

Farmington, Ct

Jerry Zigmont is a find. He is extremely professional, courteous, and personable individual. He took on many tasks including upgrades to our server, backup system, work stations, training of employees. He is a person who goes the extra mile and is terrific to work with. He will make your business life easier. I definitely recommend Jerry.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

They don't come any better

17 May 2011

Written by

From

Mystic, CT

I want to thank MacWorks for their professionalism in customer service and follow up. In this day and age of discount providers, customers like myself who understand the VALUE of SERVICE find experiences with Jerry (MacWorks) quite refreshing. It's a pleasure dealing with him and I am very pleased with all of the service and advice I have received. After calling on several of the �Bubba�s Discount IT� companies out there, I can tell you that there are lower prices available, however, the responsiveness, attention to detail, and customer service fell way short of what MacWorks offers. If I was looking for the �best price� I might have prolonged my agony in dealing with the Bubbas, however, I never got a �warm and fuzzy� from any of these so called competitors. If it took half a day to get someone to call me back as a prospective new client; what kind of service could I expect after they bagged me as a customer? I want top service at a fair price, and that is what I feel I receive from MacWorks. I own my own company, which is a boat dealership, and I provide a service to the general public as well. I tell people that I am not out to be the cheapest boat dealer; I am out to be the best, so I appreciate the value of good service. Whenever I encounter a problem with my network or need to make changes, Jerry is there for me. I am extremely picky and can drive service providers crazy sometimes, but with MackWorks, my issues are always resolved quickly and at no time do I get the feeling I am �a pain in rear�. I can recommend Jerry and MacWorks with the highest regard and confidence to anyone I know or meet. I look forward to doing more business with him and MacWorks in the near future.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fast, smart & affordable

17 May 2011

Written by

From

Orange, CT

The day I found Jerry was the luckiest day of my business life. He's always available ... any time, day, night or weekends, to deal with whatever issues come up. He's patient, polite, smart and affordable. Like the Mac itself, he's very intuitive of my needs, thinking ahead and simply doing what has to be done to keep me operating efficiently. I'd be in a lot of trouble without him. If your Mac, like mine, is the lifeblood of your business, do yourself a big favor: call Jerry!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Extremely responsive. Very knowledgeable.

17 May 2011

Written by

From

Madison CT

MacWorks is excellent. I've found Jerry to be extremely responsive; he understands how important my system is to my business. His expertise in DayLite, and the various syncing and connectivity aspects (and issues) surrounding DayLite has helped me improve my business, respond to clients faster, and do so with less stress. Above all, I trust Jerry with keeping my Macs running, protecting my business from computer disasters, and keeping me updated with apps that truly add value.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, daylite, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent!

16 May 2011

Written by

From

Fairfield, CA

Jerry is very knowledgeable & quick to respond. He works fast and efficiently and knows a lot more than the Apple "Geniuses" at the store! Our company will continue to use MacWorks for all our Mac issues.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great advice, very helpful, highly recommend.

15 May 2011

Written by

From

Bloomfield CT

Jerry is always willing to answer questions and help when needed. We have had him consult on several projects and never been disappointed with the work or advice. I would recommend MacWorks to anyone.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, wiki server
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The best out there

15 May 2011

Written by

From

Branford, CT

I'm a professional photographer (17 years in business on a mac) and have tried many (bad) tech services over the years. Since discovering MacWorks, all my mac, networking, upgrades and backup systems have been taken care of quickly, professionally and expertly. They are true professional who can handle ANYTHING. Their response time can not be matched!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Mac People, Look no Further!

15 May 2011

Written by

From

South Norwalk, CT

We've used various mac techs over the course of our agency's 12 years, and were never fully satisfied, until we found MacWorks. They're reliable, professional, and proactive. We trust them with our business, literally. Would recommend you do the same :)

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

He knew his stuff

13 May 2011

Written by

From

Waterbury,CT

I have a medical practice that is largely PC based and I have a MAC. Jerry knows both sides very well and was able to blend my needs as a MAC user into the PC office. He is very professional and works well with other consultants that I have without stepping on toes. Without hesitation I can recommend him for personal or business needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5