Company Profile

  • Company name:

    MacSavvy, Inc

  • Company address:

    2243 Flora Ave. (By Appt. Only)
    Fort Myers
    FL, 33907

  • Headquarters:

    Fort Myers, FL

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 173 reviews

Locations:

  • Fort Myers

Expertise

Solutions

  • Deployment and Mobile Device Management

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.12
  • Apple Certified Support Professional 10.12
  • Apple Consultant Series
  • Apple DepIoyment and Management
  • CWNP Certified Wireless Technician
  • Jamf Product Professional
  • iOS Deployment Essentials for iOS 11

Ratings & Reviews

Write a review

Displaying the most recent reviews for MacSavvy, Inc

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

I'm very pleased with MacSavy's repairs and suggestions.

09 Jan 2020

Written by

From

Fort Myers, FL

This consultant has solved a number of issues I've had with 21" MAC desktop. He is very responsive, and achieves the repairs quickly and correctly. While I hope to require his services less and less in the future, I will certainly do so as the need arrises.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Home User

Industry:

Government

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

WOW!!! Excellent help

04 Jan 2020

Written by

From

Fort Myers Beach FL, USA

Great communication throughout the quoting process, installation, iMac delivery to me, & everything works perfectly as well as very very fast computer speed. Thanks for a really great job. I"M VERY HAPPY Damon

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

External access to Network

20 Nov 2019

Written by

From

Naples, FL

I run a high tech architectural practice using the latest in CAD and BIM technology. Recently I installed a network server specifically to run my CAD/BIM software from outside the office. James was able in one visit to properly configure my network for this use, and did so with no interruption of service within the office. I placed a high degree of confidence in James, and he delivered! Thanks to MacSavvy for this computer expertise! Van

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, Industry Specific
Services performed:
Integration with current IT
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is excellent

28 Oct 2019

Written by

From

Punta Gorda FL

We have been using MacSavvy for 5 years. James is always quick to respond and willing to work around our schedule. He completes his diagnosis quickly and always has a successful solution to our computer needs. We highly recommend his services.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The Best of the best!

13 Oct 2019

Written by

From

Fort Myers, Florida

I think James Conway of MacSavvy is the best Apple consultant in southwest Florida. He had put a new hard drive in my 8 year old computer and it was better than when originally bought it! He just set up a new computer and was very careful so that it had our exact specifications. He restored my iphone when it was locked - he’s a life saver! Do not hesitate for one minute to hire James - he’s the best - smart and savvy. You will be happy and confident with all your Apple products!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James surpassed expectations.

03 Sep 2019

Written by

From

Naples,Fl

James easily diagnosed my MacBook pros failure to boot an battery problems that Apple had a recall on. The battery was replaced and a new SSD drive was installed. Because of other circumstances, I ended up buying a.new 2019 MacBook Pro as well for my photography business and James transferred all my files and was able to get my large format Canon printer to run flawlessly. I had been back and forth with Canon service for years with poor results. My printer now works as new! All of this for a reasonable price and a technician that listens, is efficient, and knows Macs and there components. Thanks James

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is direct, thorough and offers a GREAT value!

15 May 2019

Written by

From

Naples, FL

MacSavvy offers everything needed to ensure that your Apple devices are operating/communicating as intended and as needed. MacSavvy's quality and service provide us with sense of security and value with anything we request of MacSavvy. It is SOP for MacSavvy to be efficiently thorough in taking the correct steps and helping alleviate any issues from their inception--in which we find great value and we appreciate.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Home User

Industry:

Finance/Banking

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very capable!

05 May 2019

Written by

From

Fort Myers, FL

James did a great job of both replacing a battery and installing additional memory. He was very knowledgeable, responsive and fairly priced. The entire process of contacting him through completion was done in a week. I would definitely use him again if we needed assistance.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Among the very best in quality and service.

19 Apr 2019

Written by

From

Naples, Florida

James did a fantastic job on recalibrating my computer. He was responsive, knowledgeable, and efficient in providing service. I have no hesitation in recommending him. Henceforth he is my "go-to" person on all my computer needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

2nd excellent help session

09 Apr 2019

Written by

From

Bonita Springs

James is prompt, efficient, and extremely knowledgeable w/Apple devices and software. Has completely synched 2 new MACs with 2 iPhones and 2 iPads for wife and me. Cleaned up problems; set up 1-Password, added memory and generally improved my productivity a ton. Highly recommended.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades
Customer Size:

Business: 1-9 employees

Industry:

Retail

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5
Expertise
5 5

Wow! IMac like new!

16 Feb 2019

Written by

From

Ft Myers, FL

James did an excellent job of diagnosing the problem and solving it in very short order. I thought I was going to have to replace my 2011 iMac! It is just like new now! I highly recommend James Conway!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Ongoing IT support, Added memory, replaced the noisy fan, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Efficient, expert and timely service

10 Jan 2019

Written by

From

Bonita Springs, FL

An appointment was arranged within 48 hours of my original contact. All of our devices were updated and working nicely. When my wife had a small problem after the original visit our consultant returned to walk her through the problem the same day. We are extremely satisfied and would recommend him highly.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James Outperforms!

23 Dec 2018

Written by

From

Fort Myers, FL

“Every once in a while something doesn't go smoothly with my MacbookPro. Take it to James -Voila. And he seems to me to be under charging. Don't want to copy others comments but I have gone to geniuses for info I had lost and was told it was gone. Then James found it. He is my Genius. ”

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Professional, Proficient, and Personable

25 Nov 2018

Written by

From

Naples, FL

Reading other reviewers made my decision to call. James was most helpful even prior to our appointment. He offered to plan around his other business trips to avoid having to charge for travel time once he learned that I live quite a distance outside his normal area. When he arrived, he promptly went to work, resolving the issues that had plagued my computer: printing issues, the deadly beach ball, the aggravating Java Script pop-up, needed updates and overall slowness. I am thankful to have found his service.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

IOS deployment by MacSavvy was excellent

13 Dec 2018

Written by

From

Fort Myers

iOS deployment at its best. James at MacSavvy did an excellent job handling the IOS deployment for my Window Treatment company. He also deployed our Macs earlier this year as well. We needed to keep control of our IPads, iPhones and Macs since they are company owned. He took care of arranging our new purchases with the Apple Business Group and deployed them in an efficient way. He set up the needed account registrations with the different portals to deploy and manage the devices moving forward. It is easy now to add apps, email accounts or whatever is needed to all devices at one time. We also have good security and can trace or lockout a device if needed. He is now our Managed Services IT company. Thanks for all of the support and hard work. We look forward to a long relationship with MacSavvy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Retail

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James delivers prompt, dependable, and affordable service and advice

11 Dec 2018

Written by

From

Fort Myers, Florida

A trusted colleague recommended James' MacSavvy when I had a computer hardware problem. He quickly diagnosed, suggested a solution, and had me up and running with a minimum of cost and time. In addition he noticed several software and "operator error" problems and solve them at no additional cost. He is my "go-to" computer guy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Suggest Security upgrade, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Education

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

always able to help

06 Dec 2018

Written by

From

Fort Myers, Fl

James has been able to resolve every issue I have had. James is easy to work with.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy ROCKS

04 Dec 2018

Written by

From

Lee County, FL

I'm trying to remember exactly when I first started working with MacSavvy, but it was so long ago, I can't seem to pin-point it in my brain. They just always seem to be there - which is saying a bunch. In Lee County, Florida small businesses can come and go, but MacSavvy has been a fixture for many, many years. Why? Because they do what they say they are going to do, when they say they will do it, for what they estimated it would cost. I rely very heavily on MacSavvy for advice on when I should fix what I have or upgrade to new... They've never steered me wrong. I've recommended them dozens of times, and will continue to do so. Simply, MacSavvy Rocks - they always have and, I trust, always will.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fast Service

01 Dec 2018

Written by

From

Fort Myers, FL

I don't often need help with my Mac equipment but I know I can rely on James at MacSavvy. My hard drive was close to expiring recently and James set me up quickly with a new drive and transferred all my data. He's also great when I have occasional questions here and there. If he wasn't around I'm sure I'd be lost in digital space without dependable help!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Drive replacement
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Retail

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James was awesome!

30 Nov 2018

Written by

From

Fort Myers Fl.

I’m so happy I took my Mac book pro to James. It was running very slow and and doing stuff out of the ordinary. Now it runs just like a new one. I would recommend his service to everyone who has a Mac.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James is a remarkable combination of professional excellence and genuine caring.

29 Nov 2018

Written by

From

Florida, US

James was able to help us with every problem in our computer. We had multiple problems from a myriad of causes and he was able to solve each of them. He also went beyond our primary computer and helped us sync our multiple computers for contacts, photos, mail and more. He moves so quickly it was almost unbelievable. He accomplished far more in 90 minutes than several visits and numerous phone calls with Apple had been able to do previously. He is an excellent representative of the Apple Consultant Network. We recommend him with the highest status possible.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Integration with current IT, Ongoing IT support, Multi-unit deployment, Troubleshooting, removal duplicates, old programs, cleaned up conflicting preferences
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy is Excellent!

16 Oct 2018

Written by

From

Naples FL

James from MacSavvy came to our home twice and resolved and improved our network and updating all of our technology. We had 2 wireless networks and he replaced the router with an Apple Airport and a meshed network. Now we don't have to switch networks all the time. He did an excellent job and I would highly recommend him to anyone. He knows his stuff and is quite professional.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Wireless Network, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

great experience

20 Aug 2018

Written by

From

naples, fl

I had a misunderstanding about how to use iTunes. I hired another consultant and he spent four hours and accomplished nothing. James got me straightened out in 40 minutes, no fuss, no pain. Nice guy, fair price, terrific expertise.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training
Customer Size:

Home User

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very patient and friendly

16 Jun 2018

Written by

James really knows his stuff. Anytime I have a problem I call James. Whether it's an issue with the operating system or hardware, James knows his stuff. He's very responsive and comes up with a solution to any problem. I don't trust myself when it comes to this stuff so I'm glad to have James in my contacts.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Manufacturing

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant helped us temendously

29 May 2018

Written by

From

Estero, FL

My husband and I are not as "savvy" as James. This is such an understatement it makes me laugh out loud. We needed hie help to find our stuff from an old hard drive that the Apple store couldn't be bothered with. Thank you James

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent job!

08 May 2018

Written by

From

Fort Myers, FL

James was very helpful with fixing my laptop. He was very knowledgable and explained what was going on with it. I appreciate his service and I would highly recommend him!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fantasic work, extremely responsive to my requests and worked around my schedule

20 Feb 2018

Written by

From

Fort Myers FL

I'm a grad student at FGCU, my life revolves around my laptop working properly. Even though things hadnt crashed yet, James came in and increased the performance of my laptop 10 fold.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I have been very pleased with MacSavvy services both times I've used them. Always dependable, professional and helpful.

13 Feb 2018

Written by

From

Bonita Springs, Florida

Being a non-technie older person, I have been helped greatly by the services and tips offered me by MacSavvy. Things that the younger generations have been accustomed to in this age of technology are challenging to those of us who bloom later in life. So, as I venture daily into surfing space and face obstacles that impede my desire to advance, I know it's time to contact my favorite Mac consultant to deliver me from frustration. I'm a "fixer" by nature but I know when it's time for professional, prompt and pleasant intervention. Thank you, MacSavvy! I'm navigating again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

can't ask for more

11 Dec 2017

Written by

From

Naples, Fl.

this was my 2nd time to use his services. Analyzed my I mac and simplified work process. Very effective. Wil call on him again in the future.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
General Office
Services performed:
Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant did a great job.

08 Dec 2017

Written by

I talked with this consultant, James, with a problem that was very easy (for him) to rectify, so he offered his service over the phone with me and fixed the problem within minutes!!! He did this out of the goodness of his heart and didn't charge me for his time. Very kind person. I would highly recommend him! He has a customer forever with me.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

He knows his stuff

28 Nov 2017

Written by

From

Estero, FL

He did a great job diagnosing and fixing my Mac problems.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Home User

Industry:

Finance/Banking

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Skilled Professional

25 Nov 2017

Written by

From

Naples, FL

James was efficient and attentive to my MacAir & iphone issues. He not only corrected what I thought was wrong, but he diagnosed and corrected other operational problems. He explained as he wirked, which I appreciated. Great to work with; recommended highly!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, MacAir & Cloud, iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Highly recommended

22 Nov 2017

Written by

From

Cape Coral, Florida

Third time utilized and each time quickly solved problem and provided advise how to avoid in the future. Highly recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James did a fantastic job!

17 Jul 2017

Written by

From

Ft Myers, Florida

James is an excellent representative for Apple Mac. I highly recommend him. James got my apple mac running better than before. He took his time and explained everything that he was going to do. When completed James again took the time to explain and showed me what he had done. James is the best! I highly recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very knowledgable and responsive

01 Jul 2017

Written by

From

Naples Florida

James is an excellent provider and representative of Mac. Greatly recommend him. He was kind enough to come to my home when I need help.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Hospitality

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Accurate diagnosis and fast repair.

23 Jun 2017

Written by

From

Cape Coral, FL

For the past six years, I have used Apple products exclusively in the operation of my business...without any issues. Because I never had any issues, I had no contact information for an Apple repair technician. After my primary Mac developed an issue which stopped all productivity within my office, I located the contact information for MacSavvy on the internet. I called James on a Thursday. He immediately diagnosed the problem, ordered the necessary parts, made the necessary repairs, and my Mac was up and running faster and better than it ever had on the following Monday. I strongly recommend James at MacSavvy for any Apple product issues.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy Saved The Day!

20 Jun 2017

Written by

From

Fort Myers, FL

My family was having major problems with our iCloud accounts and syncing across 8 devices. It was a nightmare. MacSavvy got us sorted out and setup a family sharing plan. He took the time to explain how it works and how to manage it. He was able to sort out numerous issues with our email accounts as well. We appreciate the hard work and will use his services again I’m sure. I will totally recommend MacSavvy to my friends and family.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, Database, General Office
Services performed:
Training, Ongoing IT support
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Helpful and speedy service

11 Jun 2017

Written by

From

Ft. Myers, FL

After I left him a voicemail, James contacted me right away about the malware problem on my laptop. Instead of charging me for a visit, he helped me with a solution over the phone. The problem was resolved quickly. I would use him again, no question.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy more than solved my mac issues.

11 May 2017

Written by

From

Naples

I had many issues with my iCloud, syncing across my iPhone/iPad and slowdowns. Not only did he solve my iCloud and macOS problems he diagnosed my iMac and made it run faster than it ever did. Turns out that I had a corrupt hard drive and 1 bad memory chip. He added more memory and a solid state hard drive replacement. Now it runs 10 times faster than ever before. Its amazing. I'm so glad I found James. So worth the money and he really knows the Mac better than anyone I've ever known. I will refer him to all my friends.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, diagnosing hardware and repair, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James is extremely knowledgeable

20 Mar 2017

Written by

From

Bonita Springs, FL

James is an absolute joy to work with! He is very kind and personable and extremely patient. I ask a lot of questions and he will always try to explain something to me multiple ways so I understand before he leaves. James always responds to requests quickly and will even walk me through something over the phone if I need help before he can get to my house. I appreciate all the time he has given me over the years and am sure you will find him extremely knowledgeable and current in updates and new technology!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Consultant did a fabulous job

19 Jan 2016

Written by

From

Bonita Springs, Fl

I was very pleased and impressed with how James handled my computer, fixed what needed to be fixed and got me rolling once again. He was very professional, very efficient, and I would definitely use James again and would highly recommend him to others needing Apple help.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fantastic job

29 Feb 2016

Written by

From

North Fort Myers, FL

Did a fantastic job repairing and restoring my iMac. Went above and beyond in replacing a failed hard drive and recovering most of the data I needed. My iMac works better than ever!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I was very pleased with how this consultant helped me.

03 Mar 2016

Written by

From

Los Angeles, CA

James was very responsive, patient, and helpful. I couldn't have asked for a better consultant. He's so very knowledgeable about Apple products. He helped me sync my phone to my laptop and to my iPad. He also helped me run a backup. He is very kind and easy to talk to. Give him a raise! Haha thank you so much James! I will definitely recommend him to my friends and coworkers.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Home User

Industry:

Entertainment

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

All I Hoped For & Need

22 Oct 2016

Written by

From

Florida, US

We have been using James since we began purchasing Apple products 5 years ago -- we now have 4 devices, a mac, an apple tv, and something else. It is so much more convenient and satisfying to have a tech come to our home than for us to go to the Apple store 45 minutes away. But it's more than that -- James is always patient with us, has always been able to analyze & fix our problems, and we get some instruction on things we need to/want to do. I have a small business so it's important that I am always functional.. James is very responsive, comes when he says he will and stays as long as it takes to take care of us. I wish all of my contractors were this good!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I will call no one else for my business

05 May 2016

Written by

From

Fort Myers, FL

MacSavvy fixed my laptop very quickly. I have to stay up and running. I have a bed and breakfast business and must stay in contact my clients every day. I was right in the middle of negotiating an upcoming stay and my hard drive crashed. James was able to recover my data and get my programs re-installed. After he fixed my laptop, he resolved a networking issue with another computer and a printing problem as well. I like how James communicates. He is so professional and respectful. I have used other Macintosh certified professionals, but James is definitely the best.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Hospitality

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent and helpful

16 Aug 2016

Written by

From

Florida

I am so pleased with the results of how my computer performs. James was helpful and spent time with with me and supplying me with information on many things that I was not aware of. He is thoughtful and patient and just a great guy. I will refer my friends to him and I feel that I can return and he will be there to assist.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Transitioned from PC to Mac in Commercial Real Estate Office

27 Sep 2016

Written by

From

Bonita Springs, FL

Our office was converting to all Mac (we had been using VMWare Fusion to communicate between PC and new iMacs). He sat with our Admin Asst to make sure she was comfortable with the transition, going over all functions/apps patiently. He has been accessible via phone for any questions that have arisen since. We are very pleased with his knowledge and teaching style. Thanks James!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database
Services performed:
Migrate from PC to Apple
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

excellent service

28 Sep 2016

Written by

From

Naples, FL

James Conway knows what he is doing, comes when called and is a pleasure to work with! I recommend him without reservation to anyone needing help with a Mac.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Work completed was satisfactory .

28 Sep 2016

Written by

From

Fort Myers, Florida

The most important aspect for me was, having a certified Apple consultant work on my computer. This recommendation , was provided by the Apple store.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
4 5
Value of Service
4 5
Expertise
4 5

As good as they come...

04 May 2016

Written by

From

Ft Myers, Florida

James Conway with MacSavvy went above and beyond to ensure a pleasant and successful customer service experience for me. Earlier this year, I lost over 4,000 photos while attempting to free up memory on my iPhone. Included among the over 4K pictures were images of my late father and step-father, along with other priceless photographs commemorating special moments in time. I was sure they were gone forever. The moment I met James I was immediately at ease and knew I had come to the right guy. While he wasn't sure what it would take, he assured me that he do whatever it took to get these precious photographs back for me and my family. And MacSavvy delivered. In only a few short hours, every image was restored to my computer, and he educated me on how to avoid the same plight in the future. James is top-notch in his field, and a classy individual... a true gentleman. My family and I are forever grateful to both James and the folks at MacSavvy. They really are as good as they come.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Data Recovery
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Satisfactory experience

24 Apr 2016

Written by

From

Naples, Fl

I have a Mac Mini. 6 yrs. old. Way to slow and I was getting the color wheel all the time. Almost couldn't work with my computer. It is now much faster. I still get color wheel at times but I'm getting it much less it and now it is of short duration and I have no problem working with the computer.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5

Excellent Job

04 Mar 2016

Written by

From

Bonita Springs FL

Jim, Did a fabulous job on our computers, phones and I Pad. We originally just needed to get our printer to print wirelessly, but Jim was wonderful at getting everything else working as well as the printer. He will be the only one we will call if help is needed in the future. He really knows APPLE products inside and out! He was fast, reliable and most capable while multi tasking to resolve our issues. Jim is also very personable and courteous, very nice to be around .

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Always my first choice go to Mac guy

04 Mar 2016

Written by

From

Fort Myers, Florida

I'm a 30+ year Mac user and senior level creative at a 15 person shop. Others have tried but never have come close to McSavys ability to make our machines work most efficently. Not only does he make what we already have sing great harmonies, but his recommendations and implementation of new machines and network systems are always on target. Always prompt response, great communicator and instructor!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Full spectrum service

03 Mar 2016

Written by

From

California

James was really helpful when it came to my iTunes issues. I didn't know how to effectively import songs since I'm so used to Microsoft applications. He was also very patient and friendly, which was very refreshing. Also, when I performed a software upgrade that ultimately failed, he was able to guide me through the solutions. Everyone should go to him when they have problems!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Music
Services performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple, Troubleshooting
Customer Size:

Home User

Industry:

Medical

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy equals Business Savvy!

03 Mar 2016

Written by

From

Fort Myers, Florida

I have had the genuine pleasure of working with James since the inception of his firm, Macsavvy. The name is perfect. We are a 100% Mac based advertising, marketing, public relations and brand architecture firm with over 24 work stations, multiple iPads and iPhones. In addition, we have a Mac based server and remote employees. James has coordinated all of our software and hardware and keeps us running at peak performance. He has made himself available on weekends and in the evening. James is constantly recommending things to make our network faster, smoother and more secure all while ensuring that our offsite triple redundancy is always running. He's also a pretty funny guy! I would encourage anyone reading this, regardless of your needs to have MacSavvy on speed dial (I'm sure if you called James he could program some kind of a shortcut or download an APP or something for you to make this happen).

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

the consultant was very knowledgeable

03 Mar 2016

Written by

From

Bonita Springs, Florida

MacSavvy had multiple areas to work on ....he was able to upgrade operating systems, provide equipment for a more efficient operation in our home.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

The Consultant was very informative on apple producuts and provided great service!

03 Mar 2016

Written by

From

Fort Myers, FL

MacSavvy is just the best Apple Consultant in SW Florida

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Finance/Banking

Work Performed:

Within the last 30 days

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Outstanding, great job.

09 Nov 2015

Written by

From

St. James City, FL

James with MacSavvy did an OUTSTADING job. He worked on our Macs, iPads and iPhones. Plus he installed a new Apple router. All is good now. I would without hesitation recommend him to anyone. Great personality.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Level of Expertise

06 Oct 2015

Written by

From

Bonita Springs, FL

James Conway did an outstanding job on my desktop MAC. I am not sure that it is not better than the day I purchased it. His "turnaround" time was excellent. He made recommendations that I hadn't even thought of and he was most certainly reasonably priced. This desktop MAC was purchased well over 8 years ago and had been used and abused by my daughters, so now that I am an empty nester I decided to see what could be done with this before purchasing a new one. It is BETTER than new. James, thanks.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Wonderful!

29 Sep 2015

Written by

From

Fort Myers, FL

The Best ! James was knowledgeable and did much more that I asked. He not only got everything fixed, but found problems that I didn't know I had and fixed them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Above and beyond my expectations...

15 Sep 2015

Written by

From

Fort Myers, FL

My MacBook Air was fixed professionally and promptly. The advice the expert gave to me saved me $200. I believed I needed more memory, but after the computer was cleaned up and running properly, I was advised it was unnecessary. It was a rare experience because my ignorance could have easily been exploited. I will gladly recommend MacSavvy to my Apple-loving friends.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Exellent, professional service.

06 Aug 2015

Written by

From

Naples Florida

Very knowledgeable, excellent professional. Highly recommended.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I have been using James for 3-4 years and he has been EXCELLENT!

05 Aug 2015

Written by

From

Fort Myers, FL and Arnold, MD

I own a Mac Book Pro, running Parallels and Windows 8.1 (YUCK) but it is needed for my Internet Software Program I am selling. JAMES is the ONLY one with whom I trust to leave my computer overnight. Every problem I have encountered, and there have been many, James was able to resolve in a short amount of time at a reasonable cost. I live in Maryland with my primary residence in Florida. I call or email James from Maryland rather then trying to even trust the APPLE Genius'. They know LITTLE compared to James. He is always on time and ready to solve the issues I have with my computer, internet access or wireless system. I would recommend James to anyone owning a MAC, iPad or any other Apple device. He is very knowledgable in all areas. THANK YOU JAMES for all of your help over the years.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Point of Sale, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Education

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James did a fabulous job.

05 Mar 2015

Written by

From

Fort Myers, FL

Excellent, excellent, excellent. Not only did James show up on time, he resolved all of my immediate issues in a short space of time. He is extremely knowledgeable and professional. A gem in his field.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James was excellent, highly recommend.

04 Feb 2015

Written by

From

Naples, FL

James installed a new wireless network in our home, replacing a previous one that did not provide enough signal strength in certain locations. Words to describe my experience with James as an Apple Consultant: Knowledgeable, confident, great communicator, strong commitment to full problem resolution & customer satisfaction. A winning combination!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Integration with current IT
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

excellent service

08 Dec 2014

Written by

From

Naples, Fl.

friendly, knowledgeable service, solved my problems in a timely manner. I will recommend him to friends.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Solved our problems

03 Dec 2014

Written by

From

Fort Myers, FL

James was personable and knowledgeable, and efficienly untangled the mess we had made with our two iPhones, an iPad, a MacBook Air and 3 email addresses. Now our calendars are in sync, while other applications are not. We would definitely call him again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Integration with current IT, Multi-unit deployment
Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

True problem solver/Professional/Great Personality

04 Nov 2014

Written by

From

Estero,Florida

I had several issues. a Mac Laptop, needing a battery and old programs etc. I was given options (with explanations I could understand). I also had a IMac giving me fits That I use in my Art business. I was given simple explanations that required no service. I learned a great deal. His pricing was totally reasonable!! MacSavvy is exactly that! Very professional and has very fast turn around. He was done sooner than promised. Its obvious he loves what he does and excels at his profession. I have already referred him to others. Im quite sure with all the Apple equipment we own and will own.. we will see him again!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This guy is truly Mac-Savvy.

14 Oct 2014

Written by

From

Sanibel Island

James straightened out all of my Mac and network issues and made recommendations to offset these problems in the future. He helped me understand how the backups work… and how to manage them in the future. He is truly a qualified mac technician and super-nice fellow to work with. He words things in lamens terms for us that don't understand all that geek-talk. The only problem I had is that i was on west Sanibel Island and he was 1 hour late for our appt with no phone call. He should've left to come earlier because of island traffic. i would highly recommend this guy… just be patient on when he shows up.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
2 5
Value of Service
5 5
Expertise
5 5

Very Helpful

13 Sep 2014

Written by

From

Rochester, NY

James has assisted me for many years from set up to upgrades to training. Always knowledgeable and prompt in assisting with any issue I may have.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very knowledgeable and Effective

09 Sep 2014

Written by

From

Bonita Springs, FL

My MacBook Pro is several years old. It was getting very slow and I also needed to update software on the Virtual PC portion of my MacPro. James was great. He knows so much that he fixed the slowness (really fast now), several new software products installed and working, new very fast solid state hard drive, hour of tutoring on how to best use the computer to meet my needs. Learned a lot about the potential of the current OS software. I bought my first Mac in 1980 and hadn't really learned much about current operating systems. James really helped me "come of age." Highly recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Professional & Knowledgeable

21 Jul 2014

Written by

From

Ft. Myers, FL

My Mac had serious problems and James fixed everything quickly and completely. Excellent service; I definitely recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
replace harddrive, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James is knowledgeable with all things, "APPLE!"

14 Jul 2014

Written by

From

Fort Myers, FL

James is great to work with. He's very knowledgeable with all things Apple. I learn a great deal just watching him. He replaced my hard drive in an older MacBook Pro and it runs like a dream. James is so much better than the "Geniuses" at the Apple store. I will highly recommend James in the future to anyone with an "Apple" issue or question. Thanks James!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The most EXCELLENT repair person ever!!

12 Jul 2014

Written by

From

Fort Myers, FL

I was so fortunate to have found MacSavvy/James for my ailing computer. He was very polite, very fast and extremely fair on the entire job. I highly recommend him to anyone. Very trustworthy and fair. His business is extremely professional and prompt.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent service with high standards.

08 Jul 2014

Written by

From

Estero, FL

After using MacSavvy, my experience was nothing short of excellent. From setting my appointment personally with James himself, to consulting with him, and having all my problems solved, it has been nothing short of professional excellence.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent & efficient service

06 Jul 2014

Written by

From

Glendale, CA

James definitely provided me with worthwhile consulting and great repair work. He is friendly, personable and doesn't waste time. He got right to the point of the problem that my computer was having and fixed it quickly. If anyone needs help with their Mac products, I would recommend calling James.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Outstanding in quality, timely, and thorough.

11 Jun 2014

Written by

From

Estero Florida

Helped me out when I needed it the most. He left me with a computer "like New", operating as it did several years ago when I took it out of the box. It is very satisfying to know I have a means to correct future problems as they may arise.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great Service, Reliable, Knowledgable

09 Jun 2014

Written by

From

Cape Coral, FL

James has been prompt for each service call, knowledgable and available for any followup questions/help.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent service from a skilled and knowledgeable professional

28 May 2014

Written by

From

Bonita Springs, FL

I was most impressed by the courteous and professional service I received from James Conway of MacSavvy. He is clearly one of the very few individuals in Southwest Florida who has a complete mastery of Apple, Mac and I-devices and an extensive understanding of hardware, software and networks. He sorted out the problems I was having efficiently and completely. I can highly and unhesitatingly recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
4 5

Apple products and MacSavvy are a great match.

20 May 2014

Written by

From

Bonita Springs

Like an Apple product, the service you get from MacSavvy is super responsive, reliable, and extraordinary. I needed help on several occasions ranging from simple to more complicated requests. In all instances, he was able to respond very quickly and took care of every issue on each visit. I feel confident that every request he took care of was done right. Additionally, since I work from home, it�s important to me and my company that all of my technology is up and running -- MacSavvy gives me peace of mind in that regard.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

solid knowledge matched up with a user friendly attitude

19 Apr 2014

Written by

From

Bonita Springs FL

understood my issues quickly and not only fixed issues, but explained how so i could handle myself in the future. was able to communicate in a non techy way.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

You can't go wrong

18 Apr 2014

Written by

From

Cape Coral, FL

I had quite a list of issues when James arrived at my house. He quickly tackled all of my issues without any problems. Just awesome, thanks.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

He was very helpful and a value to me

05 Apr 2014

Written by

From

Fort Myers, Fl

I appreciated his knowledge and expertise. I needed upgrades and teaching for my Mac book pro and apple tv.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Solved our problems! Very responsive.

01 Apr 2014

Written by

From

Fort Myers FL

We lost our CD player so had James move us into this century with music. But during his visit, he made suggestions that have given us so much more enjoyment of our system with apple t-v. We needed a small follow-up visit. He responded promptly & again helped us work thru issues -- very patient & thoughtful!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, ipad apple tv
Services performed:
Training, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I don't think we have ever had as good a consultant as James was!

19 Mar 2014

Written by

From

Ft. Myers, FL

James was very knowledgeable and he remedied several problems that we were having. He was efficient, but patient with us. We would have him back to help us again - or even just to give us some lessons.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

excellent

21 Feb 2014

Written by

From

Bonita beach FL

His response time was quick. The problem was solved to my satisfaction.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
completely overhauled my 5-7 year old macbook prog
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSaavy is a great resource.

18 Feb 2014

Written by

From

Cape Coral, FL

James is a great resource for anyone looking to get the most of their Apple Computer. He helped me upgrade a couple of laptops with memory and SSD drives. He found a bunch of issues that had been rolling over from my previous 5 laptops onto my latest one. I would highly recommend him to anyone looking to get all their Apple devices tuned to the highest performance.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Better Call james for Mac Relief!

10 Feb 2014

Written by

From

Cape Coral, FL

I just moved to the Ft. Myers area and was concerned about finding good Mac help like I had in my previous city. A Google search turned up MacSavvy and James and I'm so relieved! As a true professional, James came in and took charge of my Mac, iPad and iPhone. He checked out everything and helped me get my iCloud account straightened out. I told him about the computer crashing and luckily, it crashed right before his visit. He took out the additional memory that I had previously installed to see if that was the culprit. Now I'm waiting to see what happens, if anything. James was very knowledgeable, friendly and eager to help in any way he could. He was a joy to work with! If you need any help with your Mac, better call James! I'm glad I did!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This Consultant did a wonderful job.

31 Jan 2014

Written by

From

Naples, Florida

This cosultant was extremely knowledgeable and helpful. We will use him again for future work as needed.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy provides a great service

24 Jan 2014

Written by

From

Punta Gorda, FL

MacSavvy provides a great service for Mac users. I have called on this company's help 3 times over the past 2 years. They have been fast and efficient. As an added benefit, I always learn a few new tricks that I would never have discovered on my own. I am very happy with the service provided, and intend to use MacSavvy again in the future when the need arises.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Prompt Efficient Service

19 Jan 2014

Written by

From

Florida

In the world of Apple with its many great products, there comes a time to turn to an expert when something needs service or a tune-up to make it run at its best. Those of us in SW Florida are blessed to have a skilled technician right in Fort Myers who knows what it takes to keep the customer happy, the computer properly serviced and what is needed to have the customer say "I am glad I found this guy." I upgrade my IMac with a new SSD. It was done promptly and correctly at a fair price. I would recommend MacSavvy to anyone needing computer repairs, and I will certain turn to MacSavvy again if there is a need for other types of services. This consultant KNOWS MACS!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent

18 Jan 2014

Written by

From

Bonita Springs, FL

I had been having trouble with the wireless features due to some network issues after getting a new iMac and HP printer. Couldn't resolve them myself working through all the self-help stuff and consulting with my Apple store. Finally had a house call and within a few minutes he had worked through the problems. In addition, he just kind of ran through the rest of the computer and made a few adjustments in the way I had things set up. Also better integrated my iPhone and iPad with the iMac. Everything works so smooth now. Was a very easy person to work with. Good demeanor and good explanations.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

He answered my long list of questions!

14 Nov 2013

Written by

From

Ft. Myers, FL

I called James in a panic, I needed someone right away to come to my house and help me, he came the very next day and stayed until all my issues had been addressed. I very much appreciated his calm professional demeanor, he went beyond what I expected, and the fee was less than I anticipated. I won't hesitate to call him again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Industry Specific, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

He is extremely Knowleadgable in this field

29 Oct 2013

Written by

From

Fort Myers FL

He was reffered by the apple store. He came in and fixed problems we have had for a long time . Very Professional Very on hands to teach new applications I would definetly recommend him and have already

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James is very knowledgeable and reasonably priced.

13 Sep 2013

Written by

From

Punta Gorda, Florida

After moving to Southwest Florida I was concerned that I might not be able to replace my Apple tech specialist in Ohio to my level of previous satisfaction. WildFrog suggested MacSavvy and we have transitioned this process for my scaled-back business model very nicely. While I am still adjusting to the upgrades, I am most comfortable with the work that was done and the explanations given at the time of pickup. Thanks!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
4 5
Expertise
4 5

Lucky to have in our area:)

27 Aug 2013

Written by

From

Fort myers, fl

Really pleased with the services offered. A business card I will never lose!!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
repair, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I highly recommend James Conway for any service work; super smart, expert in hardware and software, and responsive.

23 Aug 2013

Written by

From

Fort Myers Fl

I highly recommend James Conway for any service work; super smart, expert in hardware and software, and responsive. On time delivery and good communications!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent

18 Aug 2013

Written by

James came to our rescue recovering information from our fried computer's hard drive after a lightning strike. Very responsive and professional.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Top of the heap!

12 Aug 2013

Written by

From

SW Florida

This man saved us a bundle, did things we didn't know were possible thus improving the performance of every computer, laptop, iPad, etc. in the house. He moves quickly, knows more than anyone else (and I'm a longtime Apple person, Protection Plans & all). I had him come to the home because he's Apple specifically trained even though everything in our house isn't Apple. I'd just spent hundreds of dollars allowing another "computer expert" waste time without good results and then I found there ARE Apple people who can help me. My protection plan ran out 30 days before the problem arose. We are a wireless household and the home is an odd "L" shape. This guy showed us how to have better WiFi with less equipment. I cannot say I've ever had such expertise and highly recommend you use him as well. Reasonably priced (which is also important). Honest. Consistent quality. High caliber. Enough said.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is very knowledgeable and did excellent work.

21 May 2013

Written by

From

Naples, FL

This consultant knows what he's doing and is very efficient. Not a lot of wasted time. He got right to the heart of my problems and solved them very quickly. When I had a followup issue, he made himself available on short notice to fix the problem. I am very happy with him and intend to use him again in the future when the need arises.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Lost my calendar events

20 May 2013

Written by

From

Fort Myers FL

Lost my events in my calendar. The Genius 's could not find them in my Time Capsule backup. Macsavvy said he could and he did. Wow! Another Happy Camper!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very polite & knowledgable!

15 Apr 2013

Written by

From

Florida

Your engineer was on time & called to let me know he was on his way. He was courteous and really knew his stuff ! He sorted out and diagnosed my iPad problem quickly. I would recommend him to anyone. I had great faith in him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Love him!

14 Apr 2013

Written by

From

Fort Myers, FL

James is my new best friend. He knows computers and he can fix 'em. He also knows how to communicate well and offer comfort during consultations. His prices are reasonable and he definitely went above and beyond the call of duty to fix my laptop and rescue my family photos. I highly recommend James. He's very user friendly. He's going to work on our home computer next.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

James to the RESCUE!!!

03 Apr 2013

Written by

From

Fort Myers

Hard drive crashing on my iMac. New drive installed and set up. Fast efficient service. Thanks

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant was excellent!!!!!!

01 Apr 2013

Written by

From

Punta Gorda, Fl.

James of MacSavvy, Inc. is knowledgeable, prompt and goes above and beyond what one would expect. I tried replacing my HD with an SSD and soon found out it was beyond my capabilities. He had done some work for me before and I knew he was the man to go to, to replace it and update my operating system. He get things done when he says they will be done and cleaned up my computer with outdated software and now it's running better than ever. If you live in southwest Fl. and need expertise in all things Mac, I would not hesitate to give MacSavvy a call!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Terrific

29 Mar 2013

Written by

James was wonderful on helping me with my issues with my computer & iPhone. He resolved it quickly and explained what had happened. He was VERY professional and I would recommend him to anyone. And it was very reasonable.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

GREAT ATTITUDE, EXCELLENT TECH SKILLS and RELIABLE GUY.

07 Mar 2013

Written by

From

Naples, FL

Always willing to assist in any and ever way! Got me through all of the aches and pains of switching from PC to Mac. I would highly recommend MacSavvy and James to anyone. Always a pleasure.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

very complete, did a wonderful job

05 Mar 2013

Written by

From

naples

knows how to fix problems I did not even have in mind when he came. thanks

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
router, Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This Consultant is solving my migration of data issues.

23 Feb 2013

Written by

From

Fort Myers, FL

this consultants is extremely knowledgable and has fun doing the job. It is ongoing right now to retrieve all of my files from my backup drive once my old Mac hardrive failed. I almost have all of them and he is helping to unlock the missing ones. Cannot sing praises enough.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is superior

23 Feb 2013

Written by

From

Ft Myers Florida

James was amazing. I have a vintage tiger, and he completely overhauled it. I had gone to the apple store, twice, and no one knew what to do as I had lost valuable files. They told me to pitch my computer, and get a new one, James, saved me, and the computer. He is very SAVVY! Enjoyed him immensely. I am impressed!! BTW my son in Calif. found James for me in SW Florida. Thanks Mac Savvy, and thank you James....

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Our Company would highly recommend James

08 Feb 2013

Written by

From

Fort Myers, FL

Our company contacted James for MAC support with our computers. Not only did he do a fantastic job, his recommendations on hardware has increased our productivity. He also recommended email changes that synced all our devices. He is a great asset for our business and we would highly recommend him to anyone!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant did a great job

05 Feb 2013

Written by

From

Fort Myers Florida

We needed to upgrade our entire system in our law office. This consultant did a great job in transferring our data to the new computers, and making sure that everything transferred smoothly. I would recommend him for Apple service in Lee County Florida.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, Point of Sale, networks
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very knowledgeable consultants

05 Feb 2013

Written by

From

Fort Myers, Florida

Very knowledgeable and professional consultants. We use MacSavvy for all of our computer needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James was responsive and knowledgeable. I highly recommend him

31 Jan 2013

Written by

From

Ft. Myers

James was responsive and knowledgeable. I highly recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Lucky in Fort Myers

31 Jan 2013

Written by

From

Fort Myers

It saddens me that every attempt I have made or every experience I have ever had with the Apple Store has been an overwhelming disappointment.. And yet, but the true bright spot, indeed, that greatest gift of all had been meeting and working with Mr. Conway at MacSavvy. His expertise and professionalism afforded me was a welcome respite from my previous Apple experience. He was more than willing to help me with a problem that Apple said they could not help me with. He took my 7 year old macnotebook and found the "hard to find" parts and it is running like a top!! I will use them for all my Apple and Mac needs! The price was well worth it and far cheaper than purchasing a new product. I am so greatful to have had one of the employees in my class so that I became aware of the great business of MacSavvy!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

One of the best around

20 Dec 2012

Written by

From

Fort Myers, fl

James did a marvelous job and was able to save several thousand pictures on the hard drive that were not backed up. He understood the importance of the photos and nvested considerable time and resources to salvage them. His work is outstanding and price is both fair and reasonable. Highly recommend

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
restore and replace
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Got an Apple? Put MacSavvy in your "contacts" now!

20 Dec 2012

Written by

From

Fort Myers, FL

MacSavvy is my first call for anything relating to my current or future Mac products. Got an Apple? Put MacSavvy in your "contacts " now! They saved my day.. and my business reputation. I work in marketing/advertising and I had a very tight deadline / immensely inconvenient computer glitch. Acknowledging my panic, the Apple store suggested MacSavvy through the Consultants webpage. James came to my office, identified and fixed the problem and got me up and running again... even faster than before. Since that first super-save, MacSavvy helped me upgrade my computers at the home and office. They provided hardware upgrades and recommended software solutions to make things better. MacSavvy rocks!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very helpful and informative.

09 Dec 2012

Written by

From

naples, florida

Jim did a great job of setting up my wireless printer and showing me how to use it. He also arranged some of my favorites to a more compact area. Very nice and will have him again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
printer
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Trust no one else but MacSavvy.

19 Nov 2012

Written by

From

Cape Coral, FL

I've been in the Marketing/Advertising industry for over 22 years, and although Apple products are excellent, I do run into some kinks sometimes and the only person I trust to touch my mac is James with MacSavvy. His knowledge of all things Apple related is astounding. He's quick and efficient. Doesn't like wasting time and is honest with his opinions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy is just the best Apple Consultant

05 Nov 2012

Written by

From

Naples, FL

James is the best consultant in the south east US. He helped with iPhone, ipad and computer sync up. Made sure all our computers and iOS devices were up to date and working properly. Made recommendations for our backups, etc. Plus he showed us tips n tricks and basics for our iOS devices. Thanks so much for your assistance. I will definitely recommend MacSavvy to others here in my community.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Multi-unit deployment
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is wonderful!!

01 Nov 2012

Written by

From

Boca Grande, Florida

Very helpful and took the time to make sure everything was working correctly. We are a small school and located quite a distance from MacSavy office. Very willing to travel. Can not say enough good things about MacSacy. I've learned quite a bit about apple from them. I tell everyone how great they are!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant was very knowledgable and worked efficiently and fast.

26 Oct 2012

Written by

From

Bonita Springs, FL

I was impressed with how quickly the consultant was able to accomplish the upgrade to OS X Mountain Lion, and how readily he was able to solve problems which had been plaguing me. For instance, iCal had been hanging up, and I was unable to close it without shutting down the iMac. The consultant un-installed software which I had unwittingly downloaded, and he installed the latest version of Adobe Flash Player after assuring me that problems associate with the software have been resolved. I am not the most computer-literate user, but it was easy for me to recognize an expert in the field.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Outstanding person to work with.

25 Oct 2012

Written by

From

Bonita Springs, FL

I found MacSavvy via a poster board outside of the Apple store in Estero FL...sad part was the Genius Bar people didn't bother to recommend him but rather told me to send my computer to some company in CA...MacSavvy did everything and more that any CA company could have done trying to restore my hard drive. And helped me get back in service as best as possible and even better that before. Your staff in the Apple store should be more aware of the talent to help people right in their own backyard...shame on you Genius Bar in the store...Thanks MacSavvy I will recommend you to everyone. JBonney

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Personable, accommodating, forthcoming with suggestions and not at all judgemental

10 Oct 2012

Written by

From

SW FL

James did an amazing job in recovering lost data and improving my MacBook to a satisfactory and much improved level. His willingness to explain in layman's terms made the whole experience worth every penny spent. I will be returning to him shortly with my other MacBook for similar services and have already recommended him to friends.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
data recovery, Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy, Inc solved all my Mac computer problems in an expert manner.

03 Oct 2012

Written by

From

Bonita Springs, FL

I have been a customer of MacSavvy, Inc since 2009. During this period the service I received was highly satisfactory and timely. In addition to solving my computer problems, MacSavvy, Inc. helped me to better understand the operation of my MAC so I could use it more effectively. I am very impressed with the skill and knowledge of their technicians. I have recommended MacSavvy, Inc. to several friends and associates who were highly satisfied.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, repaired time capsule
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, explained time capsule, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

GREAT JOB on updating two computers...they work like new now!!

27 Sep 2012

Written by

From

Estero, FL

I was very pleased with the service from James. He was very knowledgeable and helpful in updating my computers. They were running slow and had lots of issues and when I got them back (along with the updates) they were running like new computers....I'm thrilled!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Wonderful Consultant!

18 Sep 2012

Written by

From

Fort Myers, FL

James Conway was an excellent consultant. He fixed my older macbook for a very reasonable price and taught me a great deal about my computer. He was patient and did a great job fixing my macbook. I would definitely use his services again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Delivered outstanding service at very short notice

15 Sep 2012

Written by

From

Fort Myers, FL

When an aging router suddenly died I lost my home wireless network and Internet at a time when I urgently needed both. A voice mail call to MacSavvy was answered within the hour and, at extremely short notice, a tech arrived at my doorstep and fixed the entire problem within minutes. He also helped resolve some file sharing issues that I'd been having. A great job by an incredibly personable and knowledgable professional!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Tim Wells did a wonderful job!!

15 Sep 2012

Written by

Tim Wells is a very professional young man!! He is well informed, patient and courteous. He never rushed through his presentation and dutifully answered our questions even though, as neophytes, we asked many things over and over. It would be our pleasure to recommend this delightful young man to our friends!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great Service!!!!! Fast, Affordable, and High Quality!

23 Aug 2012

Written by

HIGHLY RECOMMEND JAMES !! HE IS A TRUE EXPERT! My computer crashed and I lost all my pictures and data from my recent vacation and apple told me I would have to erase everything unless I saw an apple consultant. I went and saw James and he was very informative and helpful. He was able to retrieve all of my data, and it was done so professionally, quickly, and not to mention it was very inexpensive!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
macbook pro
Services performed:
data recovery
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant performed the service required and provided a clear explanation of the situation.

20 Aug 2012

Written by

From

Fort Myers, FL

This consultant not only answered my questions about my MacBook Air problem, but he offered additional information that helped my understanding of how to prevent future issues. He installed a new hard drive in a timely manner and provided an external hard drive to back up my laptop. I highly recommend his services.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Great Support And Saved Us Money!

06 Aug 2012

Written by

From

Fort Myers, FL

MacSavvy did an excellent job setting up our server and fixing email issues. Also on a call with our phone provider they realized we were being billed for something for over a year that we did not have and they were able to credit back the account!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Integration with current IT
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is superb at what he does!

06 Aug 2012

Written by

From

Ellison bay WI. Sanibel FL.Richmond VA Chicago

I have been able to expand my computer skills demonstrably with James' assistance. We produced a DVD for my son's wedding which far exceeded my expectations/selecting and enhancing photos/ adding and editing music / produced at a level that allowed me to gift the guests a copy of the DVD at the event. I have worked from homes in numerous geographic locations. James is able to interpret my needs at each residence. Internet connections/speed vary greatly with locations. I would be lost without his consistent support. Worth every penny spent and looking forward to continued work with James!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant was top notch!

31 Jul 2012

Written by

From

Cape Coral, Fl

The consultant was professional, knowledgeable and had my iPad running at peak performance. I am very pleased with this service and would recommend their services to everyone. Thank you MacSavvy, Inc!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fantastic in all ways

31 Jul 2012

Written by

From

Bonita Springs, FL

I can count on MacSavvy every single time I need help. They arrive on time and fix my problem in a small amount of time. Hard to fine service like that in this era

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The technician was very good and solved my problem.

30 Jul 2012

Written by

From

Fort Myers, Florida

Tech arrived on time and went right to work. He inquired as to my problem and resolved it. He tested everything he adjusted and showed me some advantages of Mac which I was not aware of. Very nice job.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, cloud issues, iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
4 5
Expertise
5 5

Consultant "continues" to provide solutions to my issues........

27 Jul 2012

Written by

From

Fort Myers, Florida

Listening, communications, and technical skills are the strengths that James provides.......he not only provides a solution to the problem, he helps to strengthen the users skills.......

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Tim Wells

26 Jul 2012

Written by

Tim Wells was an excellent technician. I thoroughly enjoyed the prompt service.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Provides expert service and consultation.

21 Jul 2012

Written by

From

Fort Myers, FL

James provides expert service and consultation, and always goes beyond expectations when repairing my Mac. I rely on MacSavvy for all things Mac.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Mac Savvy is 5 Star All The Way Around

11 Jul 2012

Written by

From

Fort Myers, FL

I have used James, Mac Savvy, for a number of years. James took care of my agencies computers and servers while training staff members with various levels of computer ability. James fully integrated my home computers, Iphones and Ipads as well. James is highly skilled at the services he provides. Don�t expect a geek to show up at the door, no geek speak is needed to explain a problem or understand the solution. And my teenagers think James is the coolest guy ever. He is informative, patient and can provide a vision for future needs both professionally and personal. I have recommended him numerous times and each time the results have been just as positive.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Multi-unit deployment
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very good assistance

09 Jul 2012

Written by

From

Bonita Springs, Florida

The consultant was extremely helpful, patient and knowledgeable. I only wish I could afford a lot more help!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Training, technical assistance
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy crossed all the T's and dotted all the I's

21 Jun 2012

Written by

From

BONITA Springs Fl.

Everything was done according to my expectations. It is great to know I have a Mac expert at my fingertips.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5
Value of Service
5
Expertise
5

Timely, caring, responsive and professional

19 Jun 2012

Written by

From

Bonita Springs, FL

We were anxious about switching from a PC to a MAC. James reviewed our specifications with us and made helpful suggestions. His associate, Tim, arrived on the assigned day and set everything up, including many items that would have eluded us. We were up and running seamlessly. We could not be more pleased. I highly recommend MacSavvy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Always very satisfied. Excellent competence and nice to work with.

13 Jun 2012

Written by

From

Naples

Experience has been over several years. My go-to source for solutions. Always delivers and is positive and a pleasure to work with. Highly recommended.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Superior service at a fair price.

13 Jun 2012

Written by

From

Fort Myers FL

I have on multiple occasions used MacSavvy to repair or upgrade my Mac computers as well as my grandchildren's Mac computers. I've never been disappoint with my MacSavvy results. Owner, James Conway, is truly a Mac Guru, equally knowledgable of older Macs platforms and operating systems as well as latest Mac computers and devices and software iterations. I would recommend MacSavvy to anyone seeking a solution for any Mac problem from a professional service at a fair price.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, laptops
Services performed:
repairs, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Most knowledgeable MAC consultant I have encountered

11 Jun 2012

Written by

From

Maryland

TOP NOTCH support and knowledge shown by MacSavvy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James was able to get my Mac working in my home

08 Jun 2012

Written by

From

Naples Florida

James met all expectations,delivered on his promise to have my Mac & Ipad working

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5

the consultant did a wonderful job.

19 Apr 2012

Written by

From

Florida

He was very knowledgable and helpful with all of our apple products. He helped us tremendously! I would definitely recommend them!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

fast,knowledgabe,efficient

22 Mar 2012

Written by

From

naples fl

Highley recommend them They were prompt and a good value.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy exceed expectations every time.

13 Feb 2012

Written by

From

Fort Myers

When dealing with MacSavvy it is apparent that they know the difference between an outstanding customer service and a so-so customer service . MacSavvy�s outstanding customer service is defined by their ability with to meet our Company�s as well as my own needs as a home user of Mac by adding their own personal touches to the services they provide such as, quick response time, treating people the way they would want to want to be treated and then surprising them by going one step further. They exceed expectations every time.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

this guy is GREAT!

04 Feb 2012

Written by

From

Bonita Springs

We bought a Mac Book Pro and needed to preserve our own original e-mail address, the store suggested using James to set-up. He came to the house, spent a ton of extra time(which he didn't charge us for), making sure our WiFi was working properly, making sure we were happy with the set-up etc etc. He is really customer-focussed with lots of patience. We'd REALLY recommend James.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Truly outstanding tech support

01 Feb 2012

Written by

From

Captiva FL

James of MacSavvy did a terrific job of solving my issues for me. After some frustrating trips to the Genius Bar I decided to find an Apple consultant who would take the time to LISTEN and EXPLAIN and fully resolve my problem. Well worth the cost!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very knowledgable and helpful

24 Jan 2012

Written by

From

Fort Myers, FL

Tim was great. He was hands on and covered all my questions. I have scheduled a followup with him is 10 days.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

James was great!

10 Jan 2012

Written by

From

Ft. Myers, Fl

James solved a problem on my MAC that had been lingering that others couldn't solve! He was very patient with my level of computer expertise and tutored me in Mac shortcuts!! HIGHLY RECOMMEND!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very knowledgable and responsive

31 Dec 2011

Written by

From

Bonita Springs, FL

I have used James Conway for a variety of out of warranty repairs as well as upgrades to computers. I first learned about James from the Genius Bar at the Apple store. I have always found him to be very knowledgable and also very responsive when I needed help. James also was a lifesaver when he recovered family photos and videos from a crashed external hard drive. I would highly recommend James Conway for any Apple problem you need help with!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant was extraordinary!

24 Nov 2011

Written by

From

Ft. Myers, FL

The service was outstanding. The consultant even called me late on a Saturday when I was having problems. I've already recommended MacSavvy to several of my friends who have Apple products.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Our Mac Guru -

22 Nov 2011

Written by

Have office with 2 Imacs, 2 Macbooks, Time Capsule, 2 Iphones, with Windows Virtual Machines via Parallel and VM Fusion on two stations. Assisted with set up configuration, software installs, all settings and synced, HD upgrade on Macbook. Good troubleshooter and consultant advising of options, benefits, and consequences. Professional. As with many good service providers, MacSavvy can get busy, so plan ahead, if possible.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
3 5
Value of Service
4 5
Expertise
5 5

Simple to complex, James gets it done.

17 Nov 2011

Written by

From

Naples

We have used James at MacSavvy for three years and gotten to know him and his capabilities quite well. He is personally easy to work with and has been 100% competent resolving issues beyond the scope of the usual Apple resources. His charges are very reasonable and he finds ways to solve smaller problems via ichat without making and having to charge for an on-site visit. Great asset to the Apple system.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

My 2006 IMac had a bad hard drive and power supply. Jim found the problems and updated my machine when other so-called "repair" services could not.

17 Nov 2011

Written by

From

Ft. Myers, FL

Jim at MacSavvy, is very proficient and knowledgeable. He fixed and updated my 2006 21" IMac when other repair services could not, and had recommended simply scraping my computer. Jim replaced the power supply and hard drive, and upgraded the computer. I can also still run apple and windows programs. I still have a long life in my upgraded computer for a very reasonable price. Thanks Jim, regards, Gary S

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Smart, personable, and enthusiastic about Apple products and capabilities.

17 Nov 2011

Written by

From

Bokeelia, FL

Tim Wells of MacSaavy does a terrific job. His attention to detail and his willingness to explain technical things in layman's terms is exceptional. He knows his stuff and is a real Apple aficionado. He took the time to demo things for me and show me capabilities that I did not even know existed. This service thru MacSaavy is value added in a big way. Smart, courteous technical help from somebody who has social skills and is patient with us Luddites. Two thumbs up in a very big way.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

prompt/quick/ efficient. And does great work

16 Nov 2011

Written by

From

estero fl.

have had the opportunity to deal with this computer service person for three years when we return to Florida for the winter month. He is good at his work and has a great attitude. Would recommend !!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Integration with current IT, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

He solved every issue I was facing

05 Nov 2011

Written by

From

Bonita Springs, FL

Before he arrived, I had created a list of issues I wished to deal with. We worked through them methodically, and he solved them all. He also gave me several tips which will make it easier or more fun for me to use my Mac, iPhone and iPad. He moved slowly enough that I was able to make notes for future reference. Time and money very well spent!! And I'll be working with him again as new challenges arise.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy, what a find.

30 Sep 2011

Written by

From

Fort Myers, Florida

I have owned Mac computers for over 10 years. James took to time to listen to the problems that I was experiencing and finally resolve them where others could not. The service was fast, professional and especially convenient to the Fort Myers area. James, where have you been all my life?

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great Service, Great Experience

17 Aug 2011

Written by

From

Naples, FL

He did a fabulous job finding a problem with my iMac that no one else could find. He also cleaned up my wife's five year old MacBook Pro and added additional memory to make it more responsive to the more memory hungry apps that exist today. We have used MacSavvy for several issues and will continue to call on him in the future. I guess you can't get any better than having customers so satisfied that they continue to come back when the inevitable hardware or software problem arises. And to top it off, he is just a very nice guy who can explain complex technical issues in the language that the rest of us non-techies can understand. I highly recommend MacSavvy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy helped make my Mac so much better!

15 Aug 2011

Written by

From

Fort Myers, FL

MacSavvy upgraded my MacBook Pro's hard drive. It was there for less than 24 hours, and came back good as new. It was as if it never left me, (except now I have a bigger hard drive!) I didn't have to reinstall ANYTHING and all of my information was there. He did it all. Not only did MacSavvy fix my issue, they provided me with tips to keep my Mac up to speed. I would definitely encourage others to get there Mac upgraded with MacSavvy!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Recovery of ALL data from my mac G5 - Life Saved!

14 Aug 2011

Written by

From

Tampa, FL

My mac G5 hard drive died. All start-up would produce was flashing question mark. I had a local "mac expert" take it for a couple of days and he returned it and stated that it was dead and not recoverable (without the use of extreme measures at great expense). A friend referred me to James. He stepped me through removing the hard drive over the phone, and I over-nighted it to him. He telephoned me the next afternoon and stated that he would almost certainly be able to recover my data. The day after that he over-nighted me back a portable hard drive with every bit of information that had been on my hard drive before it drew it's last breath. The bill was for just a few hours of time and the cost of my new portable drive. I am forever in his debt. James directed me to utilize the "Time machine" function on my new mac so I shouldn't have a repeat.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
data recovery
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

You Can't Improve Perfect!

06 Aug 2011

Written by

From

Fort Myers, Florida

I have called on MacSavvy Consultants for years to assist me with all my technical dilemmas. James has the technical knowledge and communication skills to simplify the issues, and always answers my questions even if they seem redundant. He's extremely patient, reliable, knowledgeable, and a true professional...

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Provided a solution to my issue in a timely, understandable manner

04 Aug 2011

Written by

From

Fort Myers, Florida

James understood my issue by asking pertinent questions......provided me with alternatives....explaining the pro's and cons of each option...BUT ultimately allowed me to choose the option I felt most comfortable executing...... Great communication skills, and technical knowledge demonstrated. A Apple Professional !..... Thank you....Loretta

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Migrate from PC to Apple, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

MacSavvy, Inc. combines knowledge with patience providing great sercvice.

03 Aug 2011

Written by

From

Morristown, New Jersey & Bonita Springs, Fla.

I am a first time Apple Computer user and far from a technical person, so the professionals at MacSavvy Inc. had a real challenge on their hands. I found them to be professional and or so very patient as I asked the same questions over and over again. I would recommend the company and will again call upon their expertise.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant addressed all our questions with professionalism and courtesy.

02 Aug 2011

Written by

From

Fort Myers, FL

I have nothing but a great review. We were extremely pleased with the demeanor and knowledge of the consultant.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Personable, Professional Service at very reasonable rates.

18 Jun 2011

Written by

From

Toronto, ON Canada

As a small business owner with a narrow bottom line I was debating whether to invest in a new laptop, or upgrade my old one: MacSavvy made that decision easy. They recommended solutions that put my very tired MacBook back on track in an extremely cost-effective manner. They made a number of hard drive upgrades, software updates and optimized my system, so that it is now running like new � no small feat! They also corrected a problem on my external drive, which allowed for the recovery of 25GB of files I thought were lost and, most importantly, now allows me to backup my entire system properly for the first time. Their re-setting of some of my system settings so that they work more efficiently was a small detail that is greatly appreciated, as it is just one more thing that allows me to better manage my time and, therefore, my financial bottom line. It was, however, not simply their technical expertise that impressed me, but also their going above and beyond in their service. They knew I needed the work done quickly and exceeded my timeline expectations, they made specific recommendations for additional devices that would be beneficial to my technical needs and provided links to help me source them, and they cleaned my computer inside and out as an added bonus! MacSavvy provided personable, professional service at a very reasonable price; I would definitely recommend them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Skilled, professional and reliable. Highly recommend.

31 May 2011

Written by

From

Florida

We operate a national consulting practice from a home office. MacSavvy setup a small network based on a Mac server and Mac and PC desktop clients. They designed redundant back up systems and provide ongoing support. Pleased with their ability to understand our needs and bring enterprise level security to a home business network.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I could not have asked for a better consultant!

28 May 2011

Written by

From

Bonita Springs, Florida

James replaced the hard drive on my three year old Macbook Pro with a new 500gb 7200rpm drive and ran several diagnostic optimization programs for me. He was fast, reasonably priced and I would not hesitate to us his services again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5