Company Profile

  • Company name:

    Out of the Box IT

  • Company address:

    3303 N. Studebaker Rd.
    Long Beach
    CA, 90808

  • Headquarters:

    Long Beach, CA

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 13 reviews

Locations:

  • Long Beach

Expertise

Solutions

  • Mac
  • Mobility
  • Networks

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.12
  • Apple Certified Support Professional 10.10
  • Apple Certified Support Professional 10.12
  • Apple Certified Support Professional 10.5
  • Apple Certified Support Professional 10.6
  • Apple Certified Support Professional 10.8
  • Apple Certified System Administrator 10.5
  • Apple Certified Technical Coordinator 10.10
  • Apple Certified Technical Coordinator 10.5
  • Apple Certified Technical Coordinator 10.7
  • Apple Certified Technical Coordinator 10.8
  • Apple Certified Technical Coordinator 10.9.
  • CWNP Certified Wireless Technician
  • CompTIA Network+
  • iOS Deployment Essentials for iOS 11

Ratings & Reviews

Write a review

Displaying the most recent reviews for Out of the Box IT

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Goes the Extra Mile

15 January 2015

Written by

From

Seal Beach, CA

Tom has been consulting on various issues for a couple of years now, including network issues, software and hardware upgrades, etc. He is willing to do advance research to solve difficult problems, and makes himself available to deal with emergencies when they arise. Knowledgable and professional.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Five Star

28 April 2014

Written by

From

Huntington Beach, CA

I called to have my VPN set up for an office in Southern California. I was only available late in the evening and Tom was extremely accommodating to my schedule. He was out the next day and had everything set up within an hour. I will totally be using his services again in the near future. Thanks again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
server
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A Very Decent Guy

19 February 2014

Written by

From

Los Alamitos, CA

I needed help with an issue (hard drive mechanical failure) that was a bit more complex than that could be handled, but he's a real "stand up" guy. He didn't even charge me for looking into the issue which is a rarity. I was also provided with some good references as to who could take apart my HDD in a clean room. I would definitely recommend to anyone who needs help with minor - major issues with apple related products, etc.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant had the experience to solve multiple issues.

02 January 2013

Written by

From

Long beach

Tom provided much needed experience to correct and solve several issues. His response by email and phone calls was appreciated and even simply common courtesies like that allow proceeding, instead of wondering when we can get the work done.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
4 5

Helped on Windows Domain Issues

25 April 2012

Written by

From

Commerce, Ca

I had several issues with MACs connecting to my Windows domain and connecting to windows shares. The services were great, knowledge was excellent, and problem was solved. Recommend for small/medium size businesses.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Integration with current IT, Multi-unit deployment
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Out of the Box IT

18 January 2012

Written by

From

Los Angeles County

Out of the Box IT (Tom Puls) provides outstanding support for our Apple products. Regardless of the size of project, including quick tips via email, he is always very responsive, east-to-understand solutions and recommend alternative solutions. At the same time very polite and friendly in a fast-paced world. In many cases, he can provide a virtual service to minimize business interruption. It is truly refreshing to have this type of service and support. He makes it easy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

As a new client of Tom he took care of me and my needs as if I were his best, longest standing client. He is super responsive and he is my go-to Appl

16 May 2011

Written by

From

Long Beach, CA

As a new client of Tom he took care of me and my needs as if I were his best, longest standing client. He is super responsive and he is my go-to Apple IT source. No question or task is too small or too big and he has even gone out of his way to help me with a project. I feel like I can pick up the phone and ask him any question at any time.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Worlds Above The Rest!

14 May 2011

Written by

From

Santa Monica, CA

With 30+ years as an IT consultant and an adjunct professor of computer education, I can unequivocally say that "Out of the Box IT" is one of the most service-oriented, client-centered businesses I have ever had the pleasure to experience. Tom Puls, its Founder, is one of few highly respected and certified experts in his field. His technical knowledge and skills for diagnosing, solving and following up issues is extraordinary and unmatched in a discipline where there are myriad organizations that provide similar services. In a highly competitive market, Out of the Box IT is what many technical support agencies should aspire to. It is forthright in its service; maintaining a level of technical purity with the customer that doesn't detract from or confuse the issues being resolved. It's straightforward and uncomplicated approach to resolution and customer focus is its mantra. Out of the Box IT is simply the quintessential model of service, honesty and integrity. What a refreshing concept in a market that so desperately hungers for world-class service!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Tom Puls is throughly knowledgeable and completely reliable

14 May 2011

Written by

From

Los Angeles

I've worked with Tom for years. He continues to keep our systems running smoothly, anticipate problems, and keep up to date on technological developments and training necessary to do his job well. On a personal basis, Tom is responsive and professional. Having Tom on our team allows me to have confidence that our IT needs are going to be taken care of well.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Quick to reply, quick to fix.

12 May 2011

Written by

From

Newport Beach, CA

It is a rare day when Tom does not respond to your email within 10 minutes. He is fantastic about responding to your requests for help with informative and practical solutions. I have recommended Tom to my biggest client because I trust him and the work he does.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, Point of Sale, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
4 5

Thanks Tom

03 May 2011

Written by

From

Fullerton, CA

Tom -- is very efficient, quick and knows how to make our APPLE server work beautifully. He is always quick to respond to problems and understands our requests even when we don't. I highly recommend Tom and Out of the Box IT.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Highest Recommendation

03 May 2011

Written by

From

Los Angeles, CA

Tom is patient and helpful. He's well-grounded in knowledge of the technology and stays current in hardware and software issues, which allows him to deal with current issues and make smart recommendations for future changes and upgrades. He takes into account the needs and limitations of individuals and small businesses and leverages the technology for large impact. Basically, he's essential to the success of our business that depends on technology.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, Photo/Video, Point of Sale, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Extremely knowledeable and Well Articulate Consultant!

02 May 2011

Written by

From

Long Beach, CA

As a person who is constantly on the computer updating websites and working on media projects, I cannot afford to go even a short amount of time without the use of my mac. Thankfully, I am a customer of Out of the Box IT. I am able to get a rapid response when I have a dilemma, I always receive great customer service, and can count on hands-on assistance with my computer problems. Out of the Box IT is always up to date with the latest technological advancements and can relay information in a way that is understandable. I can say with confidence that I do not stress over any computer problem I may encounter because I have a wonderful support team with Out of the Box IT. Even if you are not in the area, Out of the Box IT can assist you incredibly. I highly recommend Out of the Box IT if you are serious about your mac and getting the best care for it and your computer endeavors.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
email assistance, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5