Company Profile

  • Company name:

    MacRx of Texas LLC

  • Company address:

    3801 Ashford Dr
    Bedford
    TX, 76021

  • Headquarters:

    Bedford, TX

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 16 reviews

Locations:

  • Bedford

Expertise

Solutions

  • Mac
  • Networks

Certifications

  • Apple Certified Help Desk Specialist 10.4
  • Apple Certified Support Professional 10.10
  • Apple Certified Support Professional 10.11
  • Apple Certified Support Professional 10.12
  • Apple Certified Support Professional 10.13
  • Apple Certified Support Professional 10.5
  • Apple Certified Support Professional 10.6
  • Apple Certified Support Professional 10.8
  • Apple Certified Support Professional 10.9
  • Apple Certified Technical Coordinator 10.10
  • Apple Certified Technical Coordinator 10.8
  • Apple Certified Technical Coordinator 10.9.
  • CompTIA Network+
  • Mac Integration Basics 10.12

Ratings & Reviews

Write a review

Displaying the most recent reviews for MacRx of Texas LLC

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Great Mac expert diagnosis and repair resource

01 March 2017

Written by

From

Lantana, TX

Mark at MacRX of Texas was wonderful. Very responsive on inquiry, fast to take in my ailing iMac and fast a replacing a failing hard drive... not easy to do on iMacs due to the enclosure and seals involved. He went the extra mile to make sure everything was properly configured checking with me as needed. He fixed some configuration issues I'm still not sure how I managed to put in play. Outstanding results, good rates, very competent. I highly recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Mac repair, Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Information Technology

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The real deal technically and that's what we needed....

17 December 2014

Written by

From

Aubrey, Texas

For me, I was in a situation where my company needed to be modified for security measures and all of my desktop macs needed a streamlined system with our server. Mark came right in, took control and explained his plan after reviewing my network. He changed everything so that we could rest knowing our security measures were set in place for each desktop mac to include our laptop mac. We needed a guy that was fast and efficient. Mark is your guy. We will be establishing a relationship with him going forward and we are excited to bring him on as our exclusive Mac consultant. Lastly, a side note for the non-techie owners that know just enough to be dangerous...Mark's professionalism was outstanding and he was very patient with my not so techie questions. He took the time to explain his plan and we walked away extremely pleased and well informed. Thanks again Mark and we look forward to working with you again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, Database, Photo/Video, General Office
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application, File storage solution for Photography companies
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

High Speed/High Quality

10 June 2014

Written by

From

Denton County

MY MBP decided not to reboot after an upgrade install. Took it to the Apple store who couldn't get a response either. Genius at Apple suggested I take my machine to Mark to get the data off the hard drive before it got sent in for fixing. Took my computer and an external drive with low hopes of a good outcome. An hour or so after I dropped my stuff off I got an email from Mark stating he thought it would be a relatively easy fix of copying the data and that he would likely have it completed late in the day [same day]. Once he was finished copying the hard drive data over he tried rebooting the machine and VOILA! it was once again working properly! Mark provided fantastic communication via email keeping me informed of what he had done, what his next steps were and what I could expect. I HIGHLY RECOMMEND taking your problematic machine here!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant went above and beyond to help.

08 April 2014

Written by

From

Richardson, TX

I am so appreciative of Mark's time and knowledge. He listened and gave thoughtful (but not over my head) answers to my questions. Additionally, he called me back after our first consultation with some things he had thought about in the interim. I would highly recommend this consultant.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
General Office
Services performed:
Integration with current IT, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Upgrade to 1Tb drive for My MacBook Pro

23 December 2013

Written by

From

Dallas, Tx

I'm a bit late with this review, but I wanted to make sure I expressed my complete satisfaction with Mark Bolzan of MacRx. I have a MacBook Pro that I was in severe need of upgrading to a larger hard drive. I decided on a 1TB upgrade. I was concerned with how my data from the hold hard drive would be transferred over. I found Mark and relayed my concern. He explained to me the situation and even the possible risks, but was willing to perform the upgrade nonetheless. He did a stellar job with not only upgrading the hard drive, but with the transfer of all my data. It was as if nothing changed with my laptop interface other than the increase in hard drive capacity, which is exactly what I was looking for. Mark was concise, efficient and very knowledgeable. He was even able to explain a few Mac related subjects in simple enough terms that even a novice like me could understand. Thanks Mark!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Superb

29 June 2013

Written by

From

Fort Worth Texas

Mr. Bolzan did an excellent job optimizing my home's wireless internet. He greatly simplified my network while creating a system wherein everyone in the house has fast and secure internet access. Everything about this man is first rate and he even came over on a Saturday! Most highly recommended.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent, prompt service

30 May 2013

Written by

From

Fort Worth, TX

I needed to have my data retrieved from a failing hard disk. This was done within 48 hours at a reasonable cost. Consultant was very cordial, helpful, and responsive. He knew what needed to be done and how to do it. I highly recommend his services to anyone needing help with a Mac.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
data retrieval
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Wonderful service done remotely

07 May 2013

Written by

From

Texas

This is my second time using Mark to help me with my MacBook. The initial time, he setup my Parallels as I needed MS apps for my courses. I later had trouble saving a very large Excel file, and Mark was able to remotely help me out by using the "Mac HelpMate". In about 20 minutes time, I was able to gain a plethora of information that I could not find on the internet. The remote help enabled me to understand exactly the steps to take as I could see where he clicked. Service from my own desk... Highly recommended!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, parallels
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

highly recommend

07 May 2013

Written by

From

Fort Worth, TX

I called and Mark got me in right away. He was very professional and helpful with his recommendations. I had my computer delivered to me in less than 24 hours- working better than ever. Very pleased with this company and will definitely continue to use them- should I need it :)

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very Satisfied

25 April 2012

Written by

From

Argyle

Professional and friendly. Glad to have someone we can trust. Have already recommended him to others.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Highly Recommended!!! A++++

08 July 2011

Written by

From

Euless, TX

When I first contacted him, he was very responsive and told he could start to work on my Mac Powerbook right away. It was apparent even over the telephone that he was extremely knowledgeable. Service was fast and his charges for parts and service were very reasonable. I am pleased to have someone that I can trust and rely on who is honest, fair and very skilled in the diagnosis and repair of Mac and Apple products. In fact I referred a family member to Mark a week later and he told them that their repair should be covered by a defective product recall bulletin through the Apple Store. That tip saved a lot of $$$$ and was warranted at no charge.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Expert service and knowledge

17 May 2011

Written by

From

Double Oak TX

I couldn't be happier with the service I received from MacRx. They upgraded my operating system two levels and fixed some other quarks on my iMac that I couldn't repair myself. My computer is like a new machine.....much faster. I would have no reluctance in recommending to anyone and plan to continue to use him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is excellent.

12 May 2011

Written by

From

Dallas, TX

Over the past several years, I have called Mark Bolzan whenever I needed any Mac services, from configuring new computers (he has done this twice) to troubleshooting specific problems, including home network configurations that include PCs. He is professional, knowledgeable and fair, and I have recommended him without qualification to friends looking for help of any kind with their Macs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Used this consultant several times and very happy with his work.

09 May 2011

Written by

From

Dallas, TX

The consultant has set up a operation involving multi computers, iPads, and media centers with great success. He has restored operations from an apparent hacker attack. He works carefully and keeps records of his work. He is dependable; we will use him again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Consultant help was great

09 May 2011

Written by

From

Hurst, Texas

The consultant that came to my home and helped me with my problems did a wonderful job. I would recommend their services to anyone. Their prices are reasonable and well worth it. A very satisfied customer

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great job!

09 May 2011

Written by

From

Dallas/Ft Worth area

If you're in the DFW area and in need of good technical help, you'll want to call Mark Bolzan! I found myself with a new iMac and no real personal experience on how to get it up and running. My transition from PC to iMac wouldnt have been nearly as easy if I had to do it without Mark's expertise. I heartily recommend MacRx of Texas LLC for all your Apple needs!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5