Company Profile

  • Company name:

    Mintz InfoTech, Inc

  • Company address:

    1228 Nakomis Dr NE
    #C

    Albuquerque
    NM, 87112

  • Headquarters:

    Albuquerque, NM

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 26 reviews

  • Company description:

    The only New Mexico Certified IT Consultant with: - Virtual Chief Information Officer to provide technology leadership for your organization - Virtual IT Department to provide the highest level of performance, stability, flexibility, and security for your IT infrastructure - 24/7/365 on-site and telephone support serviing all of New Mexico - Apple macOS ACSP and Server Certified - Apple, iOS, iOS Security, and Mobile Device Management Certified - CompTIA A+, Network+, Security+, and CASP Certified - Cisco CCNA Cyber Ops Certified - Windows Certified - Linux Expertise - BBB A+ Rating - Author of the best-selling Practical Paranoia Security Essentials book series: Android, Android, iOS, macOS, and Windows. - 100% satisfaction guarantee

Locations:

Expertise

Solutions

  • Mac
  • Networks

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.13
  • Apple Certified Support Professional 10.11
  • CWNP Certified Wireless Technician
  • Cisco Certified Network Associate Wireless
  • Cisco Cybersecurity Specialist
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+

Ratings & Reviews

Write a review

Displaying the most recent reviews for Mintz InfoTech, Inc

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Excellent Job

20 April 2018

Written by

From

Santa Fe, NM

Kyle fixed my problem swiftly and successfully. Like Marc, he is articulate, patient, and understanding. I can't imagine better service.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Ongoing IT support
Customer Size:

Home User

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Marc always provides excellent IT support!

29 September 2017

Written by

From

California, US

Marc Mintz is such extraordinary IT support that I continue to call on his expertise though I no longer live in New Mexico. He is my go-to guy for all IT questions! Not only is his knowledge vast and deep, he explains issues clearly to those of us who are not IT experts. I endorse him completely. There is none better!!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Point of Sale, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Does great work

08 September 2017

Written by

From

Albuquerque, NM

Mark is a professional. He is knowledgable and keeps ahead of the issues I face with my network and home business. He is an excellent resource in Albuquerque.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Information Technology

Work Performed:

Within the last 12 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

In my 10th yr relying on MintzIt MAC TECH services

06 April 2017

Written by

From

Albuquerque NM. US

MintzIt has helped me since 2007 when we purchased our first Mac for residential use. Since then he has fine-tuned my home network, insured the highest level of security on our home computers, and corrected disasters here and there. He is highly skilled, hires competent staff, usually responds to my emails within minutes, and has always provided remote or on-site services in an incredibly rapid response. The "elder" user finds he is willing to educate me as he fixes problems on the system, communicates effectively, doesn't make me feel stupid. I will continue to use the company's services as long as they are available in my area. With the company's ability to remotel-access, you can provide these great services anywhere.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fast response to a puzzling issue

23 July 2017

Written by

From

Santa Fe NM

Mintz InfoTech has been my computer support for as long as i have had an apple product. Their response is always immediate and comforting to one who makes no claim to understanding the latest in cybersecurity or technology. In the current situation, Marc discovered that i had unfriendly intruders in my system, eliminated them, upgraded security and installed updated programs. We discussed upgrading the hardware and he was quite helpful in that regard as well.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant was at our busines site and had the problem solved within 24 hours

16 March 2017

Written by

From

Albuquerque, New mexico

Out of the blue our MAC Mail started crashing, and the consultant fixed the problem with an hour along with giving us sound advice on our system security and network reliability. The consultant also gave us good advice on ways to update our hardware.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

long-time customer--responsive and effective

16 August 2016

Written by

From

Albuquerque, NM

intranet and internet failed suddenly. Marc was on site within 18 hours and fixed the problem.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Best day of our family's technological life when we found Mintz Info Tech!!!

29 June 2016

Written by

From

Albuquerque, NM

My husband and I can not say enough great things about Mintz Info Tech. - and Mark. We are blown away not just by their expertise, but their customer service which goes above and beyond! For years we have been saying, "there must be some Apple/Mac expert in town who can come to your business or house, when you have a business need or last minute crisis?" YUP! And we found our guru. We first got in touch with Mark when my husband was getting ready for a two day power point presentation. My husband is a doctor, not a tech savvy computer guy. He'd done a great job over the last six month creating a great power point through Apple Keynote. But there were some last minute tweaks and finer points that needed real one on one tutoring. Mark somehow found a way to fit my husband into his busy schedule within a couple of days. Great. Except.... My husband's nightmare came true when two days before his presentation his computer kept acting like it was going to crash. My husband desperately called Mark, who despite it being after business hours and despite Mark being on a business trip, took all the time necessary on the phone with my husband to walk him through all the steps to ensure that his presentation in two days would go off without a hitch. We were finding it hard to believe that there really was a person and business like this that really existed. Mark was our knight in shining armor. Mark does not speak in the unknown language of computer talk- he gets it and is an awesome teacher and great at computer diagnostic when you have no clue what's going on with your computer. We are loyal and forever clients and now fans. You will not be disappointed!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Keeps my business running smoothly

05 November 2015

Written by

From

Albuquerque, NM

We have 2 medical locations with 6 iMacs at one and 7 iMacs at the other. Mintz InfoTech has been invaluable in keeping me up and running. With software glitches, updates, networking problems, etc... I need a partner who is reliable, prompt and a value to my business. Mintz InfoTech is all these things. Allows me to concentrate on my patients and what I do best - while they concentrate on what they do best.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Medical

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

AWESOME

15 March 2015

Written by

From

Santa Fe, NM

I've worked in Santa Fe for 15 years as a graphic designer. Have gone through what I thought was every technician in the area. Then an associate referred me to Mintz InfoTech. How could I have missed them? Easily the most responsive (picked up the phone on the second ring, consultant at my door in under 2 hours), professional (sent me a Glympse so I could watch as he drove to me, business attire, educated), articulate (explained my problem in a language I could easily understand), and skilled (got right to the problem with surgical precision, and then resolved a few issues that I didn't even know were brewing under the hood.) The best service I've received from any vendor. Can't thank you enough.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

My knight to the rescue!

08 December 2014

Written by

From

Albuquerque, NM, US

I'm new to Albuqueque, working without sleep to get our RFP in on time, and near 2am my system crashes and won't come up. Using my iPhone to search support, all I get is answering service after answering service. Didn't really expect to find 24/7/365 support in this city. Until I call Mintz Infotech. They actually picked up the phone. In under 45 minutes the tech was at my door. by 4am my computer is running again! Then he went deeper and found junk slowing me down. After trashing it, I'm running faster than ever. These guys won my vote for best of New Mexico.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Manufacturing

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent service and results!

03 June 2014

Written by

From

Albuquerque, NM

Marc took care of replacing my failing hard drive and did it in a most timely fashion! My computer is now up and running again. Over the years, Marc has proven to be knowledgeable and reliable. I'd most definitely recommend him for any service relating to Mac.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

They know their stuff!

30 May 2014

Written by

From

Albuquerque, NM

Marc and his team are very knowledgeable and helpful. They are very good at what they do.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Marc is extremely knowledgeable and professional.

31 August 2013

Written by

Marc is my "go-to" guy when I need advice or help with all things Apple. I highly recommend him for anyone who needs training or assistance with any of their technology, whether individual or business. His dedication to excellence and to his customers is inspiring.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant did a great job

31 May 2013

Written by

From

Albuquerque

couldn't ask for a better IT consultant knowledgeable, efficient, thorough, patient

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

He's seen it all

05 April 2013

Written by

Long before Apple was making iDevices, Marc was the man. Over the many years that I've turned to him for advice, he has always had solutions. One of the things I most appreciate is his actual consulting: he doesn't just fix problems, he helps steer my company in the right direction. You won't regret using Marc!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I call Marc 'Da Mac Guru'

31 March 2013

Written by

From

Honolulu, HI

Whenever I have any problems with Macs, the first place I would seek help is from Marc then from Apple especially if it's out of warranty. I have been using Apple products since the Mac II and SE and Marc has been helping me to resolve issues from then! That's why I call Marc 'The Mac Guru'.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

More Than a Consultant

10 March 2013

Written by

From

Albuquerque

Marc's services always go beyond that of the typical service calls I've experienced in the past. All details are always cover and thoroughly explained. His work and recommendations improve performance, security and reliability. And he's always very personable, friendly and a pleasure to work with. I would never hesitate to recommend Marc to anyone, personal or business. No task is too big or small.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

confidence-inspiring resource

03 March 2013

Written by

From

Albuquerque NM

i found marc after installing our xserve and discovering that apple's marketing department hadn't been entirely truthful about how easy it was to set up the server software. after a number of calls to tech support, i decided i needed some guidance and direction. marc promptly started my botched installation from scratch, made a number of recommendations on how best to handle our backups and has continued to provide monitoring and useful information on how best to keep our systems running smoothly and securely. i have recommended marc to my colleagues who have macs or mac shops and will continue to do so. marc is an important resource to the new mexico community of mac users.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The best in ABQ

12 February 2013

Written by

From

Albuquerque, NM

I have used Marc for several years for my business. He does what I ask him to do, can find the solution to my needs, and when it's an emergency - he takes the time to drop everything and fix it. He charges a premium and that saves me money. Getting rid of layers of worthless servers was one thing. It would have made Marc more money to work each month doing unnecessary work, but now I have a simple system. This also makes me happy. Also, I am a big fan on his monthly retainer program that forces me to keep my systems updated and avoids costly repairs before they happen.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, being awesome, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Perfect Mac Care

11 February 2013

Written by

Marc is extremely knowledgable, reliable and courteous. I can count on him to keep our computers protected and up to date. I receive and estimate before any repair or replacement. Thanks Marc

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Best insurance policy for our computers

28 January 2013

Written by

From

Albuquerque, NM

Marc Mintz knows Macs inside and out (literally), and has been our go-to guy for several years. Most recently (Jan 2013), he assisted us in a home/office transfer, that included making sure our system was set up properly, security safeguards are in place, updates to all programs performed, unnecessary stuff deleted, memory upgraded, etc. He gives us confidence that our system is operating a full capability and virtually invulnerable to power or security interruptions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

My Go-to Mac Guru

21 January 2013

Written by

From

San Jose, CA

Marc Mintz is fantastic! He was the only Mac Consultant I used when I lived in New Mexico. He saved my computers when they went astray, and probably more importantly, when I provoked them into going astray! He is extremely knowledgeable, responsive, educates you while he works, advises you how to best safeguard your computers, and is just fun to work with. Though I now live in Silicon Valley and Mac Mecca, Marc is STILL my go-to Mac Guru!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The best IT support EVER

21 January 2013

Written by

From

Santa Fe, NM

I can't recommend Marc highly enough. Marc is not only the most knowledgeable expert, he's also the consummate professional. Always on time, gets the job done, available for emergencies, and explains things so that the complex becomes accessible. If you are a power-user (like if you rely on your Mac to run your home-based business) there is simply no one better.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Marc is prompt to attend our call, very knowledgable and professional in his performance. .

20 January 2013

Written by

From

Albuquerque, NM

We highly appreciate Marc's expertise; he has been very helpful to our company.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, Database, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Write a review

Displaying the most recent reviews for Mintz InfoTech, Inc

  • Overall rating

    5.0 5
  • Responsiveness

    4.0 5
  • Value of service

    5.0 5
  • Expertise

    4.0 5

Excellent advice and high quality service.

08 May 2018

Written by

From

Santa Fe

Marc has helped us immensely with reorganizing our office network and smoothing out the wrinkles. His knowledge of Apple products and operating systems is unmatched. Mintz InfoTech is our IT Department, and they make my life easier.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Work is ongoing

Responsiveness
4 5
Value of Service
5 5
Expertise
4 5