Company Profile

  • Company name:

    Mid-Atlantic Computer Solutions, LLC

  • Company address:

    2034 Eisenhower Ave
    Suite 101

    Alexandria
    VA, 22314

  • Headquarters:

    Alexandria, VA

  • Website:

  • Number of consultants:

    2

  • Ratings & Reviews:

    5.0 based on 20 reviews

Locations:

Expertise

Solutions

  • FileMaker
  • Mobility
  • Networks

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.13
  • Apple Certified Help Desk Specialist 10.4
  • Apple Certified Support Professional 10.10
  • Apple Certified Technical Coordinator 10.4
  • Certified Meraki Network Operator
  • Certified Meraki Networking Associate
  • FileMaker 12 Certified Developer
  • FileMaker 13 Certified Developer
  • FileMaker 14 Certified Developer
  • FileMaker 15 Certified Developer
  • FileMaker 16 Certified Developer
  • iOS Deployment Essentials for iOS 11
  • iOS Deployment Essentials for iOS 9

Ratings & Reviews

Write a review

Displaying the most recent reviews for Mid-Atlantic Computer Solutions, LLC

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    4.5 5
  • Expertise

    5.0 5

WONDERFULLY QUICK AT FIXING PROBLEMS...

10 July 2018

Written by

From

Alexandria, Virginia, USA.

I have used this company twice after having different problems with my iMac ... They are SO efficient, SO knowledgeable and SO obliging. You are what you do, not what you say you will do. This definitely applies to Mid-Atlantic Computer Solutions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent Company for Our Small Business IT Needs

21 June 2018

Written by

From

Georgetown, Washington, D.C., US

When my company recently launched our new business in Georgetown, we outsourced all of our IT needs - from choosing systems, to ordering and installing all the equipment, to setting up all our individual computer systems - to MACS. We're all Apple people, so having a company that understands Apple has been a must for us. They've been really great to work with, always available and willing to answer questions or troubleshoot any new IT issues that come up. No question has been too dumb to ask - and we've asked plenty! In addition to overseeing our office systems, they've also offered useful notices and updates for things that might affect our home computer systems, just as a courtesy. I highly recommend MACS and the MACS team.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Really understand the help you need

11 January 2018

Written by

From

Alexandria. Virginia

These folks are not only expert. They are dedicated to their customers. This is just a great business.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office
Services performed:
Training, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Suprised by excellent, prompt solution to a serious problem.

03 January 2018

Written by

From

Alexandria, Virginia

When my Imac broke down. I was bereft and expected to lose years of work and data. Mid-Atlantic came in and saved everything against long odds. Their pricing is also very honest and they tell you up front what to expect - and they deliver as promised.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Consistently great service for 15 years

28 September 2017

Written by

From

Washington, DC, USA

I bought my first Apple Computer in 1985, long before Will O’Neal started Mid-Atlantic Computer Solutions (MACS) in 2002, but I was his first, or among his first clients. He is truly a Mac guru and technical whiz. Now, I”m retired, so I have just a desk top iMac, (Will recommended the one for me to get two months ago,, as he has done three times before.) MACS in Alexandria, VA now enjoys big clients in industry and defense, and they work on high level security concerns and with large networks, but Will continues to serve my comparatively simple needs. Their response time is amazing, particularly given the hectic schedule he and his staff maintain. I recommend Will and his company enthusiastically and unreservedly.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Home User

Industry:

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5
Expertise
5 5

Putting customer's interest first

19 April 2016

Written by

From

Arlington VA

I'm truly impressed by the professionalism and integrity that the shop proprietor showed when speaking with me about my options. I planned to replace the non functioning hard drive on the late 2009 iMac with a new one, but I was advised against it by the proprietor. If I were to replace the hard drive, he could charge me $$$. Instead, he advised that I should buy a new iMac and sell my non working iMac in the eBay minus the broken drive. He may lose my business this time around, but he has earned my trust in the long run. I appreciate his honesty, integrity, and professionalism in rendering his advice. This is very rare! I will definitely come back to his shop for any Mac-related issues.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Service and expertise were excellent as always.

18 August 2014

Written by

From

Alexandria, VA

I have been a client for several years now and cannot say enough good about the quality of customer support. This is by far the best customer support I have ever received for any service or product. Very highly recommended!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Years of Excellent Service

07 August 2014

Written by

From

Washington, DC

For years I have used Mid-Atlantic Computer solutions for my hardware and software needs. I am a small business with best-in-class IT requirements. Mid-Atlantic always meets my needs to help my company run more efficiently and effectively.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Mid-Atlantic Computer Solutions is my go-to provider for IT support!

03 April 2014

Written by

From

Brandywine, Maryland

I was formerly with another company who employed Mid-Atlantic Computer Solutions as their IT vendor. I was so happy with their service, when I started my own company, I hired them a second time!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

As always, Mid Atlantic came through and in a timely manner.

06 February 2014

Written by

From

Arlington, VA

We're been working with Will and the gang for more than 10 years, and they have always come through, be it the crisis of a server down, or the foolishness of a silly question. Punctual, professional, and knowledgable. Good job, guys.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Technical Expertise and Great Service

28 April 2013

Written by

From

Alexandria, VA

MACS is the only IT service we have found that provides true Apple expertise, responsiveness, and thoroughness. Mr. O'Neal and his professionals are true experts not simply generalists. We had them set up and maintain a small business office and routinely consult them for all our IT needs. They are on time, prepared, and professional. Couldn't ask for more. We are very happy with their services.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Home Netowrk/Computer Issues

28 February 2013

Written by

From

Alexandria, VA

Highly recommend Will O'Neal of Mid-Atlantic Computer Solutions. He fixed my issues readily and advised me on ow to avoid future problems. Will was able to provide both "IT" support and higher level guidance. Very pleased with the service, Will's demeanor, and his ability answer any and all questions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
4 5

Excellent job.

29 August 2012

Written by

After contacting numerous entities to assist us with a file conversion problem we were lucky enough to hear about Will - he understand our predicament immediately and fixed the problem. He was very courteous and patient. I would recommend him without reservation. TKCG Alexandria, Va.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

5 Years of Great Service

22 June 2012

Written by

From

McLean Virginia

Our 9.5-year-old architecture firm depends upon good IT support to keep our office running and CAD systems in production. We cycled through several IT consultants in the first few years until being referred to Mid-Atlantic Computer Solutions by our departing consultant who was moving to Europe. MAC Solutions has been providing terrific IT service, advice, purchase recommendations, and more for 5 years now, and all of this with outstanding responsiveness. When the hard drive of my can't-live-without MacBook Pro died one Saturday, the Owner came to my office on Sunday afternoon to replace it! We couldn't be more pleased with our Mid-Atlantic Computer Solutions experience, and recommend them highly.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

IMac issue

28 February 2012

Written by

From

Gricignano di Aversa, Italy

Recently my iMac had a loss of power and Mid-Atlantic Computer Solutions helped me diagnose the issue even thought I was not in their office. They made a sound recommendation that will solve the problem.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

So lucky to have found MACS!!!

14 February 2012

Written by

From

Arlington, VA

Will and his team of MACgicians S-A-V-E-D me! I've always been a PC user and recently decided to join this century and purchased a MacBook Air. I had it just about three weeks before it had a major accident...a rendered unusable sort of accident. After calling several other companies, I called Mid-Atlantic Computer Solutions and spoke to Will (the owner). I told him about the fate that had befallen my beloved computer and his response was, "no problem, bring it in." His explanation of how to retrieve the data instantly put me at ease. He was able to salvage everything: years and years worth of files, some new software I had purchased and coincidentally lost the disks for, all my emails, bookmarks and photos! On top of all that, he was able to then file it all away properly on my new computer. There were no "clean rooms" and there weren't any sort of mysterious processes like another vendor had descried. And their prices are so, SO reasonable. I would have paid 3x that to get all this information back! Later that day I had logged in to my new computer and remembered a question I had meant to ask him about something else unrelated. I called to ask, and he offered to fix it for me by logging into my computer remotely using TeamViewer (my old company used to use that software so I was comfortable with this--I know how it works). Talk about customer service! It wasn't even related to the original problem, it was just a question about a functionality on my computer that I didn't know how to change. He just whizzed right around on it and fixed it with no effort. He also pointed out a great mac tutorial site to me so I could learn how to use my computer more effectively. I will not hesitate to use Mid Atlantic Computer Solutions again in the future. They are GREAT!!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
data recovery, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Just what I needed....

13 February 2012

Written by

From

Alexandria, VA

Will was responsive, skilled, friendly, and fair, and I walked away happy with a fully functioning Macbook Pro. I'd called after getting an unacceptable response from the "national" competition, and I'll him call again whenever I have a problem with any of out Macs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Outstanding Work!

10 February 2012

Written by

From

Arlington, VA

I have been working with Will and Dan for several years and highly recommend them for your Mac computing needs. Their attention to detail either in person or over the phone is very much appreciated. As a small business owner, they understand the need for quick solutions and have always been there when needed.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

You can not go wrong with this consultant

06 February 2012

Written by

From

Alexandria VA

I hired Will to help me with my transition from a dying home PC to my new iMac. I know enough to be dangerous and get myself into trouble. I was in the middle of the transition when I just got stuck and frustrated and had enough of the change. Will talked with me on the phone and learned all about my frustration and where I was in the process. He provided free advice and told me what I could do easily on my own. I still hired him as I was ready to be done with the change and just needed some help. Will was prompt and timely. While at my house, he understood my cost threshold and worked efficiently to get the most done within the time that we had. I would highly recommend his company. After he left, I had a few more steps to do, but I was up and running my new iMac with all my files and programs transferred over and in their proper place. I was provided sound advice regarding pc applications I had to keep and run on my iMac and given advice and tricks for working on my iMac. I will definitely go back if I need any more help. I highly recommend Will and his company. You will not be disappointed.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Best service

21 June 2011

Written by

From

Orlando, FL

I've been working with MACS since 2005 at which time Will rescued my powerbook; it was a critical situation and not only was the computer fixed, but all my data was saved. He and his team have always been responsive and available, even on a weekends if need be. They are very knowledgeable professionals and I highly recommend them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5