Company Profile

  • Company name:

    Michael Matthews

  • Company address:

    25506 Crestfield Circle
    Castro Valley
    CA, 94552-5500

  • Headquarters:

    Castro Valley, CA

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 6 reviews

  • Company description:

    We offer training and troubleshooting for virtually all of Apple's hardware, software, and services. We also handle hardware and software installations, perform network troubleshooting, and offer buying advice. We work with consumers and a selection of small businesses.

Locations:

  • Castro Valley

Expertise

Solutions

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.13
  • Apple Certified Support Professional 10.11
  • Apple Certified Support Professional 10.13
  • Apple Consultant Series
  • Apple Deployment and Management
  • CWNP Certified Wireless Technician
  • Jamf Product Professional

Ratings & Reviews

Write a review

Displaying the most recent reviews for Michael Matthews

  • Overall rating

    5.0 5

  • Responsiveness

    5.0 5

  • Value of service

    5.0 5

  • Expertise

    5.0 5

Mike is a great resource

24 Oct 2019

Written by

From

Castro Valley

Mike is knowledgeable and patient and has a great sense of humor which put my anxious nerves to rest. We will use him again and highly recommend him to others.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Prompt, courteous, thorough, patient

16 Oct 2019

Written by

From

Hayward

All positive adjectives for the service Mike provided. Absolutely recommended!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, multiple mail set-up
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Consultant very helpful and pleasant to work with

21 May 2019

Written by

From

Orinda Calif

I met Mike when he was teaching a class about the Apple iPad at the acalanes adult education center in Walnut Creek--I had a list of about 10 problems which were causing problems on my home computer and iPad- He solved them all and downloaded some special software - He easy to work with and comes up with "work-arounds" when needed --

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Home User

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5
Value of Service
5 5
Expertise
5 5

Thi consultant did a great job

01 Jul 2013

Written by

From

Castro Valley CA

Overnight, Michael upgraded my iMac to Snow Leopard (10.6.8) and returned it, spending time to show me the new features and to answer related questions as well as to make recommendations about future acquisition of Apple products. His fee was very reasonable.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant did a great job.

16 Feb 2013

Written by

From

Hayward, CA

Very patient, even when things went wrong. Was able to find solutions and continue with the project. Very helpful on the telephone--walked me through some confusing installations that were successful. Glad I called and got professional help.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Consultant is a pro, responds quickly, and follows up to make sure problem solved!

14 Feb 2013

Written by

From

Castro Valley, CA

It is so reassuring to know that this consultant is available to help solve any of my computer problems and in such an efficient and calming manner. This is not the first time I have used his services over the years and won't be the last. I would call on him anytime.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5