Company Profile

  • Company name:

    Northbrain

  • Company address:

    3280 Gorham Ave
    #201

    St. Louis Park
    MN, 55426

  • Headquarters:

    St. Louis Park, MN

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 107 reviews

Locations:

  • St. Louis Park

Expertise

Solutions

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.13
  • Apple Certified Support Professional 10.12
  • Apple Consultant Series
  • Apple Deployment and Management
  • CWNP Certified Wireless Technician
  • Mosyle Certified Administrator

Ratings & Reviews

Write a review

Displaying the most recent reviews for Northbrain

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Highly Recommended

08 Nov 2019

Written by

From

Minneapolis, MN

I have used North Brain quite a few times over the years. Always helpful, prompt, and reasonably priced. Highly recommended.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Kind and caring people

07 Nov 2019

Written by

From

Burnsville, MN,US

I had a lot of fear changing from a pc based company to a Mac based company but they took the fear right out. They helped me from purchase to implimenting the computers, wifi, firewall, etc... I no longer have fear. I'm so happy to have made the change. Great guys to work with :)

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The Best Apple Consultants

06 Nov 2019

Written by

From

St. Cloud, MN

I'd give them 10 stars if they were available. We outsourced our IT needs to Northbrain and they always deliver on time and on budget. They are very approachable and willing to answer our questions. We love working with Northbrain and highly recommend them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Medical

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Everything i need

20 Mar 2019

Written by

From

Mpls, mn

I’m not very savvy when it comes to computers, they help me with every gory detail, No matter how small. They work very fast and get my computer back to me before I miss it!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Another thorough job

26 Mar 2019

Written by

From

Minneapolis MN

I’ve been working with Bruce at NorthBrain for many years. He’s always gone the extra help to help. Always has the answers and gets the job done quickly. Highly recommend my go-to Apple experts.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I wish i had more problems, just so i could give them more business.

26 Mar 2019

Written by

From

Minneapolis

Like most people, i have a list of go-to guys and companies on whom i know i can rely for all the various needs that arise in our lives. For anything to do with a Mac, these guys are it! They’re confident, reasonable, quick and very very persistant with a challenge. Id recommend them to anyone.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Home User

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great IT Service

26 Apr 2019

Written by

From

Maple Grove

Northbrain supports our law firm and they provide exceptional service. Their staff is responsive, knowledgeable and flexible when we need it. I'd highly recommend them to any person or business needing IT support.

Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Legal

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Northbrain never laughs at me, they just fix my issues or operator errors

11 Jun 2019

Written by

From

Minnesota

Northbrain has been my goto Apple expert for several years- iPhone,iPads,MacPro and iMac. I have trusted them to give me the best advice about my Apple purchases. They have helped me with a variety of issues dealing with hardware and software, as well as upgrades and equipment improvement. Every emergency is met with an immediate response, and quick resolve. I gladly pay the reasonable fees for advice and technical know-how. And, ALWAYS with a smile and good humor. It seems like these guys are never phased. I can't imagine going anywhere else.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Point of Sale, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Happy customer for over 10 years

08 Apr 2019

Written by

From

Minneapolis

Northbrain has been our IT company for over 10 years and we have been extremely happy with their service, response time, knowledge, and support. They are always there when we need them and that is often.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Happy Return Client

01 Apr 2019

Written by

From

Saint Paul, Minnesota USA

Just finished another successful transfer from one computer to an upgrade with the help and advice of these excellent consultants. Always helpful and responsive - even to the dumbest questions possible. So glad to have them in our circle of support!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Home User

Industry:

Real Estate

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Best resource

23 Mar 2019

Written by

From

Minneapolis MN

We have used Northbrain for many years as our freelance CTO and troubleshooter. They are smart, resourceful, funny and reliable. Couldn't be a better partner for us.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great Customer Service and Expertise

13 Mar 2019

Written by

From

Minneapolis, MN

Always pleased with the services and customer care. Great communication and quick turnaround. A unique operation that is able to address a wide range of issues in a timely, user friendly manner. Not cheap by any means, but an excellent value. I fully trust Northbrain and have not been disappointed over a number of years.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Smart and good communicator

08 Mar 2019

Written by

From

Minneapolis MN

This is the first time I used Northbrain. The consultant was on time, smart, clear in his directions and easily fixed all of my Apple computer problems. He also helped me straighten out the errors and confusion from other "consultants". I highly recommend this group for Apple.

Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5

Excellent Concierge Style Apple Computer Services ! A+

07 Mar 2019

Written by

From

Edina, MN

Northbrain and specifically my consultant Mike Wood was amazing. I was having trouble with desk top speed and other various issues. Mike came in, took my computer and laptops, replaced it with a new faster memory and then cleaned up the "junk" and synced all my devices. Had it back the next day and it's been computer heaven ever since. So happy I didn't have to haul all my "stuff" into the mall. Service, Service, Service. A+

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Northbrain was outstanding

06 Mar 2019

Written by

From

Minneapolis, MN

Mike from Northbrain was outstanding in helping me to understand what I needed for my business set up, what inter changeable parts Went best with each other and finally setting everything up..He was very knowledgeable generous and kind with this time I highly recommend Northbrain!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Finance/Banking

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent Customer Service

11 Mar 2019

Written by

From

St Louis Park Mn.

I had been having issues with a computer that seemed like it was on the verge of death. It was getting slower and slower & a new iMac wasn't going to happen with my current budget. After explaining the issues to Mike he came up with a great solution and a very reasonable price to change out my internal hard drive to an SSD. I can't tell you how much of a game changer this was! Mike was able to take care of me from start to finish within a couple days! This was by far the best customer service experience I've had in a long time! I'm so thankful to have found out about Mike & Bruce @ Northbrain!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Done once, done right

08 Mar 2019

Written by

From

Minneapolis, US

Very thorough Flexible with scheduling Exceptional customer service

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Ongoing IT support
Customer Size:

Home User

Industry:

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I had a problem with my iMac. The consultant fixed it.

07 Mar 2019

Written by

From

Edina, Minnesota

Not only did the consultant quickly fix the problem with my iMac, he suggested some enhancements to the operation of the computer. The suggestions made sense and I am extremely pleased with the results. All of this was done in the least amount of time possible. He told me when the computer would be ready and that is exactly when it was ready. He also updated the status of the work on a regular basis. HIs pricing is fair. I would recommend this consultant to anyone. It is wonderful to have an effective consultant that I can turn to when there is a problem with my computer. He cares. HIs response time is superb and his expertise is excellent. And, he makes sure my computer is operating to its potential, which in turn makes my time on the computer less complicated. Thank you.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fast, smart, service-oriented

07 Mar 2019

Written by

From

Minneapolis, MN

I've been working with Northbrain for years. As a small business owner they play the role of Ginger's (at large) CTO. They are super responsive, fast, knowledgeable and extremely service-oriented. All in all they are a great support to us and a great value. Plus, their team is fun to work with!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great service

06 Mar 2019

Written by

From

Minnetonka, MN

I used North Brain to help select a new iMac that met my families needs. Additionally I needed to have data transferred from the old iMac. They also recommended and set up my new WiFi network to provide coverage throughout out my house. In both cases they were excellent. I am very satisfied with the service they provided and feel it was a good value. It certainly saved me a lot of time and likely heartache:-).

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Customer Size:

Home User

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I can always count on Bruce and Mike at Northbrain

06 Mar 2019

Written by

From

Minnesota

I've been having Northbrain help me with my Apple equipment for quit some time. I don't always have the funds to go out and buy new equipment so I've appreciated how they can not only fix the computer problem I'm having but they also give good advice. Often they find ways to update my equipment to the point that it works like new. All their work is done in a timely manner and for a reasonable price. Thank you Bruce and Mike.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5

Wonderful service

06 Mar 2019

Written by

From

Minneapolis

Northbrain has helped me with my Mac issues for years. My computer is my livelihood. Having a trusted Mac expert available is important. From basic upgrades and clean ups to full blown emergencies, I always receive the best advise and service.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Quick and thorough

16 Dec 2018

Written by

From

Minneapolis MN

Contacting Northbrain was the second time I have used Apple’s Consultants page to find service. Both times I was able to locate a talented consultant to solve my problem. Northbrain was quickly and professionally able to resolve a particularly troubling WiFi problem I was having with my home security system. Mike responded to my call quickly and we did a thorough troubleshoot by phone and he was to suggest a doable solution. He came out very promptly and the issue was resolved within an hour. I will definitely call Northbrain again for any of my Apple products service issues.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant was amazing!!

20 Nov 2018

Written by

From

Edina MN, US

My friend gave me Mike from Northbrain's number and he has been a game changer for me. I was having trouble with my iphone and mac/pc syncing. Mike was responsive, attentive and focused on solving my issues. He helped clean up a messy email problem. My iphone and home email were not syncing. He also made sure all my information was backed up to the cloud which it had not been. He was patient and never made me feel like I was asking dumb questions. After he left I realized I had a few more things I needed help with. He was able to help me over the phone from his office which was super convenient. He is now my go to IT guy. He was not only efficient in solving my computer issues but he is a genuinely nice guy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Super Responsive!

06 Nov 2018

Written by

From

Minneapolis, MN

Found Northbrain through a simple Google search ~ yes, it does work. Connected with Mike who was incredibly responsive, attentive and driven to solve my issue. He succeeded and then some. He helped me solve some glitchy Mac/PC issues with my Outlook, upgraded/doubled my hard drive space, and helped me change hosting platforms for a website I maintain. Simple stuff for Mike, but beyond my expertise or patience. Most importantly, we was NOT condescending about what I didn't know, and allowed me the space to ask the dumb questions so that I could actually learn. He is now my Go-TO IT department, and I have recommended him to many of my friends already. It's helps to have a computer "guy" and I'm thankful I finally found one. He's a true pro and incredibly pleasant to boot.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I would highly recommend Northbrain to solve your computer issues.

26 Sep 2018

Written by

I am very pleased with the outstanding customer service provided by Northbrain. The consultants are extremely knowledgeable and professional in solving issues on my Apple MacBook Air computer. They are quick to respond and it is a relief to have this service available.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Support for all things Apple

03 Feb 2018

Written by

From

Minneapolis, MN

I've worked with Northbrain now for many years and wanted to take a moment to provide a proper review of their services. My experience has been both for home and business. Assistance has included everything from network troubleshooting, diagnosing various Mac issues, saving failing hard drives, setting up and installing systems, upgrading systems and really all manner of Mac and iOS support. The Northbrain team has many years of experience and there's little they haven't seen or experienced and most importantly, they make house calls which means instead of trying to pickup a Mac desktop, screens and potentially accessories for a visit to the Genius Bar, you have experts that are completely focussed on all things Apple that can visit your home or business.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Information Technology

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Valuable partner

02 Feb 2018

Written by

From

Minneapolis, MN

We rely on Mike and Bruce to advise our non-profit on all matters regarding IT. Unlike other IT companies I've worked with, I know I can fully trust the advice I'm given and I know they consider our limited resources when they problem solve. Solutions or suggestions are explained in ways the non-IT person can understand. I appreciate and value our partnership.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
4 5
Value of Service
4 5
Expertise
5 5

Mike is A-M-A-Z-I-N-G!

02 Feb 2018

Written by

From

Minneapolis

I was referred to Northbrain by a friend of mine. Mike was very easy to talk to and understood my computer needs. He set me up and ensured everything was connected and working together, even our Apple TV! I highly recommend Northbrain to anyone and everyone!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Best customer service. Ever.

01 Feb 2018

Written by

From

Minneapolis, MN

We having been using Northbrain for over 15 years for asssitance with our Mac products . . . everything from purchasing and setting up new equipment, re-habbing old equipment, and retrieving data from damaged equipment. We have called in a panic on more than one occasion, and they have responded and assisted immediately. They are knowledgeable, confident in their abilities, reasonably priced, and nice:-). It’s great knowing that we have a Mac ‘go to’ whenever we have a need.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

lifesaver

01 Feb 2018

Written by

From

Minneapolis,MN

From hardware upgrade advice and purchasing to tech support Bruce has always exceeded my expectations. Timely responses when fires develop, quick and reliable solution.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Bruce always provides professional, courteous, and timely service.

01 Feb 2018

Written by

From

Mpls, MN

I have known Bruce as a classmate, teammate, and business professional. I prefer to do business with family owned local companies vs. big box companies whenever I can. Bruce and his company exemplify what I look for in personal and business relationship. He always acts with integrity and does the right things for the right reasons. Anytime I or an associate have a technology need Bruce is available at all hours to assist. His pricing is always fair and he stands behind his work 100%. I highly recommend Bruce and his company for your personal or business needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 500-999 employees

Industry:

Other

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A lifesaver!

31 Jan 2018

Written by

From

Orono, MN

Over the last 10 years, I have run into various issues ranging for annoying glitches to all out disasters with my computer. When I call into Northbrain, I know that there is help on the way either a quick remote session or a quick fix by bringing in the computer. Great service and a happy / relieved customer!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great for Small Companies!

31 Jan 2018

Written by

From

Minneapolis, MN USA

Bruce and his team at Northbrain have been working with out company for the past 15 years. I trust them with all of our Apple devices!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

We rely on Northbrain for all of our IT issues - big and small!

31 Jan 2018

Written by

From

Plymouth, MN

These guys are VERY knowledgeable, responsive, helpful, and a pleasure to work with. Whether it's something complex with our network, or a simple glitch on a computer - we have relied on Northbrain for three years - they never let us down!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Best Service Around

31 Jan 2018

Written by

From

Minneapolis, Minnesota

I love Northbrain. They’re knowledgeable, affordable, quick and honest! Im a college student that works full time and I’m not that tech savvy. I was always nervous about getting my MacBook fixed not only because I’m a poor college student but also because I wanted to find a company that wasn’t out to take advantage of my lack of knowledge. And I found that with Northbrain!!!!! They’ve saved my computer and my data after my dumb mistakes-they’re quick about it and they take the time to educate me which is so appreciated! They’ve even met me at my job to pick up my computer! They gave me cheaper options to extend the life of my computer when I thought about tossing it! AND there’s been times where they don’t charge me for services because they can see how stressed I am. I’m not even mad when I have issues with my laptop because I know I have trustworthy ppl to go to and I’m happy to give them the business. Don’t bother with taking your computer to the Apple store (they’re expensive) just go to Northbrain!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, MacBook
Services performed:
Training, Data recovery, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I felt they were on my team.

22 Nov 2017

Written by

From

Minneapolis, MN USA

I was in a panic. Their voicemail message included an emergency number. It was 20 minutes before the end of the business day. Before I knew it I was talking with them on my phone. Not just one, but two called me back within the hour. They gave me over-the-phone instructions and told me to call them back that night! I did what they said and it allowed me to sleep that night. It's nice when you have people you can count on. These guys are it. They're now in my speed-dial. Thanx Northbrain!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great job every time.

20 Nov 2017

Written by

From

Minneapolis

Mike or Bruce will always quickly respond to all my questions and their service is excellent. I appreciate their patience explaining problems and the solutions that they offer.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fantastic Service!

15 Nov 2017

Written by

From

Edina, MN

Love working w/Bruce. Extremely knowledgeable, great service & always goes the extra mile!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: >1,000 employees

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Northbrain has been solid...

14 Nov 2017

Written by

From

Minneapolis, MN

Northbrain has been our IT consultants for years and has been very solid for us over the years. When we call they respond in a timely fashion. Would recommend to anyone with a Mac.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Entertainment

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Have been with Northbrain and Bruce since the begininng

14 Nov 2017

Written by

From

Minneapolis, MN

When we started our business with three people the first person I called was Bruce from Northbrain to help us with equipment purchases, email setup, network setup in our new office among many other things. Since then Northbrain has been our IT support and we are now 50 people in our business with Northbrain supporting us all the way through. Recommend highly!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5
Expertise
5 5

This consultant is knowledgable, reliable, patient & thorough.

14 Nov 2017

Written by

From

Minneapolis, MN

Over the past 6+ years, Bruce has helped both my employer and myself in multiple areas - from the basic laptop "check-up" to transitioning to new equipment. He has assisted both with our small business issues as well as personal. He recently rescued my 86-year-old mother when her laptop was compromised by the "nice young man who called to talk about computer problems". I would highly recommend Bruce to both friends & colleagues.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Have been using Northbrain for over 20 years

14 Nov 2017

Written by

From

Minneapolis, MN

Northbrain has been our IT for over 20 years and we have been very pleased with their service, response, and expertise. They literally take care of all of our IT needs. I would recommend them to anyone in need of Mac support and consulting. Bruce and Mike are the best!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Quick response to request for help; very competent

21 Oct 2017

Written by

From

Minneapolis

Mike is a good communicator to someone like me with little technical interest or experience.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent Problem Solving

03 Nov 2017

Written by

From

Minneapolis, MN

Northbrain consultants have helped me with Apple IT and general office systems, including helping me to purchase and set up my business laptop and back-up system as well as assessing/trouble-shooting my home computer and systems. They are responsive, thorough and effective. Pricing is fair. I recommend Northbrain with enthusiasm and no reservations. They are terrific.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fantastic Service

25 Aug 2017

Written by

From

Minneapolis, MN

Amazing service, Mike is great! Pleasure to work with

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Amazing Service!

25 Aug 2017

Written by

From

Wayzata, MN

I highly recommend Northbrain, their services and knowledge are superior quality. The response time whenever we have a question is the best!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Hospitality

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Northbrain does great work!

25 Aug 2017

Written by

From

minneap

Mike is a clear, efficient, timely communicator who does great work! 10/10 would recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Knowledgeable, fast service

05 Jun 2017

Written by

From

Minneapolis, MN

Northbrain helped me find a new computer and got me up and running within two days!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This is an amazing service!

23 May 2017

Written by

From

Minneapolis MN

I needed lots of help that Apple did not provide directly and Mike at NorthBrain was the answer. Easy to schedule, on time to my house, used language I understood and did more than I asked. Needed to go from pop to imap to sync all devices, needed to check for viruses, needed backup installed -- all done quickly and without downtime on my computer! Easily recommend again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

We're lucky to have Northbrain as our full-IT service. They're responsive, competent, and have fast turn around. Always on top of any issues that pop-up.

22 May 2017

Written by

From

Minneapolis, MN

I've actually known Northbrain through two different employers. It's been a pleasure working with them and relying on them for advice on product purchases, server issues, quick computer set-up, troubleshooting, etc. They've been a great support and we are very happy with their service. They also have a great sense of humor!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Expert knowledge + economical price = Great value!

22 May 2017

Written by

From

Minnetonka, MN

Our rep at Northbrain, Bruce, is very friendly and easy to work with. Northbrain is responsive and very reasonably priced. They know Apple products and software so very well that we have full confidence in their ability to solve our occasional computer "issues" that pop up from time-to-time.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Bruce has been my consultant for years and always does a great job.

20 May 2017

Written by

From

Plymouth, MN

I have utilized the services of Northbrain for many years. Bruce is always prompt and able to solve my computer problems quickly. Bruce has worked on a variety of issues for me including setting up new systems, updating systems and resolving system problems. Bruce has worked on desktops, laptops and iPhones for me. Bruce is friendly, trustworthy and knowledgeable. I highly recommend Bruce and Northbrain.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The Guys at Northbrain are the BEST!!!

19 May 2017

Written by

From

Mpls, MN

I have used Northbrain services many times over the past 2 years and have been very impressed with their knowledge, expertise and dedication to solving your particular problem! Both with with informed professionalism and with a dash of FUN! Northbrain Apple techs really know their stuff and can direct me to all the correct technology to meet my goals for my Design Studio. From executing installs and upgrades, troubleshooting, as well as and pre-flight the system. House calls--no worries! Get this, they have actually come to pick my computer up from my stalled out car whilst en route to their studio!!! I trust Northbrain completely with my Mac studio needs and IT questions.

Technologies or solutions implemented:
Design/ Marketing
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting, In-house studio visit to install new computer, preflight
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I would highly recommend this consultant!

28 Apr 2017

Written by

From

Minneapolis, US

Mike did a great job setting up my computer and printer for my business needs. He was prompt, friendly and very competent. He also explained things in non-technical, easily understandable language. Will definitely use again and highly recommend to others!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Legal

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Best. Help. Ever.

09 Apr 2017

Written by

From

Minneapolis, MN, US

Big box retailer said they could upgrade my (Mac) computer, no problem. 5 days & the WORST CUSTOMER EXPERIENCE known to man later, they NOW told me my computer specs did NOT allow any memory upgrade & that I'd just have to buy another computer (at their store, no less!). Desperate times & nowhere to turn...yet there are TOO MANY places to turn...but who can you trust with the precious hardware that holds your life in its' files??? Arrrrrrggggghhhhhh!!! Thankfully the heavens parted & I was referred to Northbrain by a friend of a friend [insert sigh of relief here]. I worked specifically with Mike, and was immediately impressed with his professionalism & overall knowledge in this computer "field." Within 10 minutes I trusted his diagnosis, recommended plan of action, AND up-front pricing - completely. I really appreciated that he let ME select the components that worked best with MY price point, usage, and desire to extend the life of my computer as long as possible. Most importantly, he didn't make me feel like an idiot for not knowing the programs, lingo, and all the other stuff that makes a computer run!!!!!! THERE'S MORE!!!! My computer was worked on THAT SAME DAY. Yes, people. ONE DAY. Unbelievable! I was expecting at least a week. It took ONE DAY. Did I tell you that it took only ONE DAY to fix my computer?? Mike was in constant communication the entire time, confirming my final decision and purchasing the appropriate parts. I would recommend Mike and his company to anyone with computer issues or needs.. Heck, within 2 weeks I had already referred two people to him (Northbrain). This is an ethical, trustworthy, hard working company that deserves your business!!!! N

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Life savers!

28 Mar 2017

Written by

From

Plymouth, MN

I am not computer savvy. I like when things work the way they're supposed to. But I also understand that every computer will get bogged down after a time with all the upgrades and downloads. After three years, my iMac was starting to act up. It would slow down, freeze on occasion, and I was having trouble finding all my family photos that we saved to a storage device. Mike at Northbrain was great at listening to my problems, and identifying an incompatibility that was causing the issues. He then repaired it, cleaned up the backlog of updates, and the storage device, and even helped me upgrade my pictures to the "cloud." I always wanted to be on the cloud and now I am! Thanks again, Mike, for giving me my computer back. It's been over a month and it runs like it's brand new!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Finance/Banking

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great service

10 Mar 2017

Written by

They are very pleasant to work with. Service was efficient and quick. They were very accommodating to my schedule

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Northbrain is Terrific!

21 Mar 2017

Written by

From

Minneapolis, MN

I highly recommend Northbrain. Mike is extremely responsive and always goes above and beyond what is expected. He answers texts quickly and will come to your house and will also help remotely. When I have asked for help with a certain task, he will teach me/show me how to do it and then ask me to do it so he is certain I have understood how to do it. This helps me to be more self sufficient. Mike is thoughtful and smart and very accessible.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Northbrain is the only firm that I would trust with servicing my computers

22 Mar 2017

Written by

From

Minneapolis, MN

Professsional, Responsive. Efficient. Reasonably priced. Smart. Funny. All in one place. Doesn't get better than NorthBrain.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Northbrain Rocks

22 Mar 2017

Written by

From

Minneapolis, MN

I've been using Northbrain for 5 years and have not been disappointed a single time. I wouldn't dream of ever using another resource for all my IT needs. Cannot recommend them enough! Scott

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database, Photo/Video, Point of Sale, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Prompt, reliable expertise

22 Mar 2017

Written by

From

Minneapolis, MN

The guys at Northbrain were pro-active from the moment I dropped them an email about migrating data from my ancient MacPro tower to my new iMac. They immediately called me to set up an appointment. From there they made solid recommendations for working storage and back up for my photo business data. They have checked back weekly to make sure everything is running properly, and have even configured some of my applications via remote connection. They have made my job much easier and enabled me to wear one fewer hats in my small business. Would recommend to anyone!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Always excellent and swift

17 Mar 2017

Written by

From

Minneapolis, MN US

I have used the skilled services of Northbrain on numerous occasions and have always found them prompt, excellently completing the required task, fairly and affordably priced. Very nice people. I appreciate knowing them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Perfect Service Provider

04 Mar 2017

Written by

From

Edina, Minnesota

Northbrain is the most professional and responsive Apple consultant that I have ever found. They solve all issues in the least amount of time and at competitive pricing. I would recommend them to anyone.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent, friendly, quick service!

23 Feb 2017

Written by

From

Hopkins, MN

We have used Northbrain several times in the past and again most recently this past month. We continue to be extremely pleased with their excellent prompt service. We would highly recommend them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Northbrain has provided me the best Apple support I've ever had!

23 Feb 2017

Written by

From

Kansas City metro

Northbrain has provided me the best Apple support I've ever had! They are extremely efficient. They are very timely. Northbrain is extremely knowledgeable and they don't waste time. I would absolutely recommend Northbrain to a friend or colleague. They are a pleasure to deal with! The next time I need any assistance, Northbrain is the only call I need to make!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, Photo/Video, General Office
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I highly recommend Northbrain!

27 Feb 2017

Written by

From

Minneapolis, US

When I was starting a new business, I asked the consultants at Northbrain to help me with all of the software and IT associated with the start-up. They were tremendously helpful and our system works great! Plus, they were conscious of staying on budget. If I have any IT issues, I call Northbrain and they respond right away. I highly recommend them for personal and business IT needs!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Dependable, competent, responsive.

28 Feb 2017

Written by

From

Chanhassen, MN

I recently started using North Brain and have been extremely pleased. Not only are they competent but they very responsive, friendly and service oriented. They followed up with me and genuinely cared that my issue had been resolved. It's nice to know I can depend on them and use them as my "go-to" anytime computer-related issues arise.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Printer, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant continues to provide great service for my small business.

22 Feb 2017

Written by

From

Minneapolis, MN US

Northbrain Consultants are simply the best. I have been a client for more than 3 years and have received outstanding service. They are responsive and provide excellent customer service. Northbrain's pricing is extremely competitive. I would highly recommend them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

My call for help... always gets heard

22 Feb 2017

Written by

From

Minneapolis, MN, US

Northbrain has been my favorite go-to Apple service provider for more than 10 years. They know more than anyone I know about Apple products. I am supremely confident in their abilities, knowledge base and dedication - and when I call them for help, they get the job done in short order. I have recommended them to dozens of my business acquaintances and friends, and will continue to do so.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Trusted - Reliable - Competent - Friendly

22 Feb 2017

Written by

From

Minneapolis, MN

We are a 10-person Mac office and switched to Northbrain this last year. We have been very happy with the response time, personal attention, knowledgeable tech, reasonable rates and super-friendly service from Mike and Bruce at Northbrain.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Education

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great computer help. Great people.

22 Feb 2017

Written by

From

Minneapolis, MN

I was struggling for quite some time with computer issues that I not only didn't know how to solve, but wasn't even sure who to talk to about them. Mike from Northbrain was reccomended by a friend. He was timely, knowledgeable and very easy to work with. He came up with several ideas of which one became our solution. I'm glad I met Mike and grateful for his help. I have no hesitation in using Northbrain again, or in recommending them. First rate.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Easy to work with. Highly recommended.

22 Feb 2017

Written by

From

Minneapolis, MN

I have worked with Northbrain on 4 Macs over the years. They are efficient and very easy to work with. They improved my computers performance, helped with problems and made suggestions that were very helpful. Highly recommended.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant (Bruce) exceeds my expectations!!

22 Feb 2017

Written by

From

Bloomington, MN

As a small business owner I recently switched over to Mac. Bruce was completely involved in setting up my hardware and getting me up and running. There was a problem with my old MacBook and he repaired it in very short order. I could not have had a smoother transition and could not have expected better response to all my questions and needs. I very highly recommend Bruce and Northbrain.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Outstanding Consultant Service

10 Jan 2017

Written by

From

Minneapolis, MN

We had consultant Mike Woods help us first troubleshoot the issues with an ailing computer to realize we needed a new one. He was most helpful in getting us hooked up, all of our information transitioned over, and synced all of our devices. We really appreciate his knowledge and his thoroughness. He explained things in ways that was easily understood and responded to our many questions in a welcoming way (with a helpful attitude of - "there ais no such thing as a stupid question!"). We also appreciate the ease in which we can access help online and over the phone allowing remote access. We have used their services a number of times and view them as an important partner going forward. Mike is a real pro and a warm conversationalist as well!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Nicest, most knowledgeable and normal guys in IT!

10 Jan 2017

Written by

From

Minneapolis, MN

We can't say enough about North Brain! They make it so easy to work with them are incredibly accommodating and flexible. They bring great solutions and over all just make your life easier!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Customer Size:

Business: 10-25 employees

Industry:

Manufacturing

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great consultant to work with

22 Feb 2017

Written by

From

Minneapolis, MN

Great consultancy! Many options and solutions offered to fix problems. Once agreed on how to proceede, then quick and competently completed solution.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Timely and expert service

22 Feb 2017

Written by

From

Minneapolis, MN

I have used Northbrain on a number of occasions. They recovered my hard drive on my iMac when I thought it was a lost cause. Two days before my son's wedding, they quickly got some DVDs burned that I had tried to create. They are masters at troubleshooting problems I have had with my MacBook Pro. My daughter uses Northbrain too. Mike and Bruce can turn something around quickly if you need it. They perform at a high level in my book.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Education

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

These Guys ROCK!!

17 Jun 2016

Written by

From

Chanhassen, MN

BY FAR the best company that I have worked with. They totally understand when I say I am technically challenged and walk me through any issues that come up., They have gone above and beyond to help keep us running. I would recommend them to anyone and everyone.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

NorthBrain Delivers!

28 Apr 2016

Written by

From

MPLS, MN

I am delighted to write this review. I had a migration challenge that I was convinced couldn't be done...yet hoped someone could help. NorthBrain was outstanding on multiple levels...great response time, great listeners and a great outcome. As part of my implementation there were a significant number of efficiency opportunities in my system layout and IT behaviors...NorthBrain was able to recommend several upgrades and options that were completely in line and in support of my originally stated goals. I've come away from this initial engagement with the migration challenge solved and a with a a set of bonus solutions that have greatly simplified other challenges. Highly Highly recommend their team!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I have worked with North Brain for several years have always been impressed with their technical skills and their responsiveness to my problems. I have recommended them to other MAC users.

11 Jan 2017

Written by

From

Minnesota

Knowledgable , responsive helpful and friendly all describe North Brains service

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

WONDERFUL!

10 Jan 2017

Written by

From

Minneapolis, MN

I would recommend Northbrain for all your computer needs. They have been so helpful with our business needs as a start up. They are incredibly patient and willing to take the time to not only answer all your questions but also format something that is best for your personal business needs. Thank you for all you do guys!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Retail

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The two hours that Mike spent working on my Mac was fabulous!

10 Jan 2017

Written by

From

Minneapolis, MN

Mike was great! He was able to come to the house, solved my issues, gave me good pointers for going forward, offered excellent solutions. Hiring him for 2 hours saved me days of headaches! Well worth it!!! I highly recommend them!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The REAL Apple Geniuses

19 Dec 2016

Written by

From

Minneapolis, MN

I've been taking my various macs to these guys for at least 10 years. They come to my rescue EVERY time. Excellent service and even better advise.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

These are my go-to guys!

03 Dec 2016

Written by

From

Minneapolis

These guys are great! Always friendly, attentive and prompt, with the expertise to handle whatever computer issues I bring them! I couldn't get by without them!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Same Day (Great) Service

17 Nov 2016

Written by

In one business day, NorthBrain had me up and running again with a new display/monitor for my 2010 MacBook Pro. Amazing service at a reasonable price. Definitely recommend!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This is without a doubt above and beyond the best service I have experienced in all the years I have had my mac.

16 Sep 2016

Written by

From

Minneapolis MN

I have used the service of Northbrain for 20 years, from the days of the old Mac Classic until today. They are prompt, understanding, are able to talk to people in a language non-techies can understand. Their work is thorough and they are willing to follow through, with answers to any questions you might have. Their fees are very reasonable and in fact, they usually do not even charge for brief consultations. I have used their services for both my business and my personal use. I highly recommend Northbrain.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Always great service!

11 Aug 2016

Written by

From

Minneapolis, MN

Northbrain has been providing outstanding Apple support to our law firm for over three years. They are able to assist with all aspects of Apple products and software, including email, purchasing new hardware, and networking issues. They are also very skilled at interfacing with non-Apple products and services, such as Comcast, Xerox, and court e-filing systems. Whenever we have an issue, Northbrain always finds a way to resolve it quickly and efficiently.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

First class, top notch work

23 Jun 2016

Written by

From

St. Paul, MN

I worked with Northbrain for both my mac issues which they cleaned up easily and cheaply and my website. My computer runs much better and my programs are free of the glitches I was experiencing. Also, Northbrain designed and developed my website and I am extremely happy. The site is exactly the feel what I wanted to portray for my books, it is organized and easy to navigate. The compliments I've received on the site have been stellar! I highly recommend them!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Website management
Services performed:
Installation/Set-up/Upgrades, Troubleshooting, Build new application
Customer Size:

Home User

Industry:

Entertainment

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Awesome Support!

21 Jun 2016

Written by

From

Minneapolis, US

Northbrain is the best. They are knowledgeable, responsive, and I couldn't live without them. They have provide great service for our Mac users and I wouldn't know what to do without them. Double thumbs up!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, Point of Sale, Network connection
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: >1,000 employees

Industry:

Manufacturing

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

They are always there to bail us out!

21 Jun 2016

Written by

From

Mpls., MN

Whether over the phone, coming here to the office, or taking our equipment to them, NorthBrain always finds a way to straighten us out and keep us computing. The way they quickly respond, they make it seem like we are their only customer.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The go-to Mac experts for creatives in Mpls.

21 Jun 2016

Written by

From

Hopkins, MN

I learned years ago every town has one Mac expert all the creatives whose work you respect depend on to keep them up and running. When I moved here eight years ago, I called on a handful of friends here to find out who that person was-and they all pointed me to Bruce and his team at Northbrain. Having someone you can trust to get the most important part of your business back up and running when something goes south is worth its weight in gold. I wouldn't trust my Mac with anyone else.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent service and knowledge!

20 Jun 2016

Written by

From

St. Louis Park

My experience with North Brain has always been excellent! They continually exceed my expectations with service, professionalism and knowledge! Over the years I have needed service to our computers, from upgrading the system for better performance, to emergency issues with a failing hard drive. They were able to successfully recover all the files, install the new hard drive and rebuild my system. North Brain always deliver within or under their proposed estimate. I will continue to go to them for all my computer needs,

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant did a great job!

19 Jun 2016

Written by

From

Minneapolis, US

I decided to call Northbrain after reading the other reviews and I'm glad I did. Mike recovered all my documents/pictures on my "crashed" iBook and put them on a thumb drive for future retrieval/use. He also set me up with a wi-fi printer, patiently answered all my questions regarding computer technology and showed me how to navigate various apps. Mike's service was prompt and extremely helpful to me. I will definitely call Northbrain again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Always helpful and responsive.

19 Jun 2016

Written by

From

Minneapolis, MN

We've used Bruce from Northbrain on several occasions. He has always been responsive and takes care of the problem.He has been willing to go the extra mile. Can recommend without hesitation.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Entertainment

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Knowledgeable, fast and convenient service.

18 Jun 2016

Written by

From

Eden Prairie Mn

I could not be more pleased with the service that I have received. Will work with the again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple, Ongoing IT support
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
4 5

Satisfied customer for many years

18 Jun 2016

Written by

The guys at Northbrain are my trusted technology partners. They can fix anything, and give excellent advice on hardware and software. They are fast, experienced and really care about solving my issues. I recommend them very, very highly.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant consistently performs at the highest possible level! He knows his stuff and gets the job done in the most professional manner!

18 Jun 2016

Written by

From

Mpls MN

Bruce Greenberg is an extraordinary professional. He consistently takes care of my business technology problems in an efficient and timely manner. I totally trust him to get the job done and to be fairly priced. I know that I can rely him to find great solutions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Multi-unit deployment, Troubleshooting
Customer Size:

Home User

Industry:

Medical

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Nine years of great service!

17 Jun 2016

Written by

From

Minneapolis, MN

Too bad the ratings only go up to 5 stars. Northbrain under promises and over delivers on every level every time I use them for anything related to my company's tech needs. Their expertise extends well beyond solving hardware and software related issues.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database, Photo/Video, Point of Sale, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent and fast service

17 Jun 2016

Written by

From

Excelsior, MN

Bruce has been taking care of our computer needs by advising us on the most appropriate choices of hardware and software for our business needs. In the occasion where we have had a problem or a concern we received fast and efficient support to get us over our problem and back to business as usual. Recently they helped us with the purchase of several new IPads and got every one synched, uploaded the apps we are using to collect data and optimized them for our field work. We were very pleased with the guidance and support.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Da bomb

17 Jun 2016

Written by

From

Minneapolis

I can handle some things on my Mac. But network issues drive me insane. As technology progresses and I can't keep up with the infrastructure fast enough, we have issues from time to time. Northbrain has always been there for us and continue to do so. From the mundane (oh, I forgot about that setting) to the emergency (Back up? What happened to my back up!?!?!). Whether in person, swinging past their office or online, they figure it out and get it done so we work seamlessly and more efficiently (Yes, your calendars now work across all devices), Northbrain are our go to guys. We love you, man.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Thanks to Northbrain

17 Jun 2016

Written by

From

Minneapolis

Northbrain offered expertise to add Mac machines into my Windows environment, along with software installation. They were a huge help making this happen on short notice. I would recommend to anyone needing Mac assistance. They got all my computers communicating and were able to do it quickly and efficiently and at a fair price! Thanks

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Integration with current IT
Customer Size:

Home User

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Have used these guys for years

17 Jun 2016

Written by

From

Plymouth, MN

Whenever I need help with my mac/internet/iphone I call Northbrain. They are very responsive and are very helpful. They also are easy to deal with. They have been very fair over the years and I can count on them to help me out. If you are looking for someone to trust with your computer needs theses guys are it.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fast response and thorough service

10 Feb 2016

Written by

From

Minneapolis, MN

I was very impressed with the fast, personable response to my request for help with malware issues on my Mac. Mike zipped over and fixed the issues to include making some updates to my other devices so I could get back to work and keep my clients' deadlines. I also appreciated the clear explanations and patience with my questions. Class act.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Eradicating Malware, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

All is right in my computer world!

01 Dec 2015

Written by

Huge appreciation for Mike at North Brain for saving my MacBook Pro and all the files inside it! Mike was able to recover everything, download the latest update and clean up my Mac. Thankfully, and most importantly for me, all my photos and videos were saved and now rest easy on an external hard drive. North Brain was so helpful and made the process so easy for me. Highly recommend!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Manufacturing

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Always the best from Northbrain

22 Oct 2015

Written by

From

Excelsior, Mn

Once again I was saved by the guys at Northbrain. My older model macbook bit the dust suddenly. Bruce recommended a good model for replacement which was economical and just what I needed. I had not backed up my machine in a while and was afraid I would loose everything from my old machine. Mike was able to salvage everything and put it on my new computer. Everything in my world was put back together! In addition to all of this, I had plugged my phone into my new computer to install an update. Everything locked up on me in iTunes and I thought I may have to restore my iPhone. I really don't have time for this nonsense! Mike set that right for me as well. These guys really know what they're doing...my husband and I both rely very heavily on Northbrain!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Technical competence and consistently outstanding customer service

14 Oct 2015

Written by

From

Minneapolis

I've used Northbrain several times, but my latest experience is a good example. I had downloaded El Capitan and my machine was sluggish and clearly sick. I learned from Bruce Greenberg, the owner, and Mike Wood, who spent a lot of time on my computer, that each operating system upgrade in effect rests on top of the prior one such that there is a bunch of software taking up space/memory but not doing anything. Mike got rid of all that stuff and reinstalled El Capitan, speeding up my machine considerably. In checking some photographs, we found that they were corrupted, much to my dismay. It seems that Apple not only dropped Aperture, but El Capitan doesn't recognize it. So, Mike kept the computer and rebuilt the iPhoto file from an Aperture library I had on an external disk drive. I couldn't have done this. Moreover, Mike worked with me until I had updated all the folders which had been inaccurately reproduced by El Capitan. Great job!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5