Company Profile
Company name:
MacLab, Inc.
Company address:
6930 Carroll Ave., Suite 501
Takoma Park
MD, 20912Headquarters:
Takoma Park, MD
Website:
http://www.maclaboratory.comNumber of consultants:
3
-
Ratings & Reviews:
5.0 based on 16 reviews
Locations:
- Takoma Park
Expertise
Solutions
- Deployment and Mobile Device Management
- Mac
- Networking and Security
Certifications
- Addigy Certified Expert
- Apple Certified Associate - Mac Integration Basics 10.13
- Apple Certified Support Professional 10.12
- Apple Certified Support Professional 10.14
- Apple Certified Support Professional 10.15
- Apple Consultant Series
- Apple Deployment and Management
- Jamf Product Professional
- Ubiquiti Enterprise Wireless Admin
- iOS Deployment Essentials for iOS 11
Ratings & Reviews
Displaying the most recent reviews for MacLab, Inc.
-
Overall rating
5.0 / 5 Responsiveness
5.0 / 5Value of service
4.5 / 5Expertise
4.5 / 5
Huge help in the nick of time....
24 Oct 2018
Written by
DR
From
Silver Spring, MD
McLab Inc. came to the rescue when my MacBook Pro stopped. They helped me save my old Mac and its contents with fast, reliable service. I'm grateful. Highly recommended.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
Installation/Set-up/Upgrades, TroubleshootingCustomer Size:
Business: 1-9 employees
Industry:
Other
Work Performed:
Within the last 30 days
Responsiveness
Value of Service
Expertise
all good with maclab. great company!
26 Jan 2014
Written by
jonesy
From
Washington, DC
Great techs, solid customer service. Definitely recommend.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General OfficeServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
Excellent
26 Jan 2014
Written by
Happiness
From
Washington, DC
Would highly recommend them. Was my first foray into the Mac world, and they held my hand each step of the way. Absolutely professional, kind, knowledgable, and reasonable. Good value, too.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple, TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
This consultant is superior
26 Jan 2014
Written by
JCP1
From
Washington, DC and Silver Spring, Md
MacLab has been my/our go to IT Consultant for 15+ years. Their expertise in all things Apple is unrivaled, in my opinion.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, networksServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
If you want it done right, on time and on budget... call MacLab.
26 Jan 2014
Written by
Maclab
From
Silver Spring, MD
I've used MacLab for a variety of personal Mac needs and have always found them to be responsive, accurate with their work and price competitive. I work for an ISP and Maclab consults with several of our clients. For over a dozen years, these clients have reported very positive feedback about Maclab. We know the customers LAN is setup right if Maclab is their consultant. Highly recommend.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General OfficeServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new applicationCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
Excellent
26 Jan 2014
Written by
JamesB
From
Laurel, Md.
Work done both there and in my home has been the best. They know VM Ware.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
General Office, iPhone/iPad/iPod TouchServices performed:
Installation/Set-up/Upgrades, TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
Consistent, reliable, knowledgeable
26 Jan 2014
Written by
Bluedesignfish
From
Gaithersburg, MD
Consistent, reliable, knowledgeable, reasonable and a pleasure to work with. I can't think of a single positive attribute that is lacking. We're a small design firm and we've been using Glenn and his team for many, many years. No one has come close to their level of service and responsiveness. We feel very lucky we found them.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod TouchServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
Glenn has saved my bacon more than once...
25 Jan 2014
Written by
KathyK
From
Silver Spring, MD
As a solo designer without an IT department for backup, I need a place like MacLab to dig me out of trouble occasionally and they have always done so promptly. They offer practical solutions--and have curtailed my knee-jerk response to trash something that they can get working again.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, off site backupServices performed:
Installation/Set-up/Upgrades, Ongoing IT support, TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
PC to MAC conversion went smoothly
16 Oct 2012
Written by
rzrbubbie
From
Washington DC
MacLab was very easy to coordinate with so I had minimal down time converting from PC to Mac. Nothing was lost and all my PC only programs worked smoothly on Fusion. I am not a person with knowledge of computers beyond that of an average user but we communicated easily and I ended up with a functional system that suits me.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Migrate from PC to AppleCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
Over 18 years of top quality service!
18 Sep 2012
Written by
VAdesignhouse
From
Falls Church, VA
It was over 18 years ago that we switched to Glenn Kowalski and Studio 405 (now MacLab) from another area IT company, and have never regretted that decision! While the on-site technicians have changed many times over that period, three things have remained constant: 1) a thorough understanding of all things Mac; 2) how they apply to a design business, and 3) very rapid, dependable crisis management. MacLab has been extremely responsive to even our most convoluted requirements and superb at solving the unexpected issues that always pop up in the course of contemporary graphic arts work. Glenn and the entire MacLab crew carry our highest recommendation and respect. We depend on them and they have not disappointed!
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Photo/Video, General OfficeServices performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
My go-to source for all things Mac.
14 Sep 2012
Written by
VADesigner
From
Falls Church, VA
MacLab has been my source for IT support at work for 10 years. Since my office is 96% PC, we really don't have in-house expertise, and it is very reassuring to have MacLab's input when I am in doubt. I also take my personal Mac to them because it's absolutely worth it to have both systems running in parallel. They are always responsive, and in the rare instance where they didn't immediately have an answer, they did the research to be sure they were providing the best guidance. I will always work with them!
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networksServices performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
These guys know their stuff
14 Sep 2012
Written by
MacLabFan
From
Fulton, MD
I've know Glenn and MacLab for over 11 years. They do great work and can handle any Mac or iOS related issue you can dream up. Their email hosting is top notch and are always there when we've needed them.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Point of Sale, networks, General Office, iPhone/iPad/iPod TouchServices performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
Invaluable to our business
12 May 2011
Written by
Bluedesignfish
From
Gaithersburg, MD
As a small graphic design business we are dependent on our computer systems. Not only do they need to run smoothly and efficiently but we need to be wise in how we spend our budget for upgrades, etc. MacLab has been our consultants for many years and their expertise has been invaluable to our business. Not only do they respond promptly to problems but they are there to advise us on upgrades and new approaches to organize our systems. They understand and respect that we are a small business with financial restraints and have been very helpful in making recommendations, etc. And they are terrific people to work with. I'd highly recommend their services.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
Fantastic, caring service--with a laugh or two thrown in
12 May 2011
Written by
K2creative
From
Silver Spring, MD
My laptop was fried last summer and Glenn took great care of me. Instead of selling me on tons of bells and whistles I didn't need, he very professionally reminded me that my AppleCare was still valid and sent me on my way with a loaner laptop (at a great, compassionate deal) til mine could be fixed. We had a good chuckle over my hapless situation and I really appreciated his attention to detail because it saved me a LOT of money in a down economy as a solo designer. I now rely on his newsletter for updates and info for upcoming specials, etc. Glenn is my go-to Mac guy.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
I have worked with MacLab for 15 years
12 May 2011
Written by
JCP1
From
Washington, DC and Silver Spring, Md
They are by far the most professional and knowledgeable in the area. I was responsible for overseeing the contract at my place of employment, and I also use them for my home system.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/NotebookServices performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, TroubleshootingCustomer Size:
Industry:
Work Performed:
Responsiveness
Value of Service
Expertise
Small firm, big service.
12 May 2011
Written by
happy
From
Washington, DC
MacLab is a great company. We receive personal attention, proactive service and rapid response on the rare occasion that something goes wrong.
I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod TouchServices performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, TroubleshootingCustomer Size:
Industry:
Work Performed: