Company Profile

  • Company name:

    MacLab, Inc.

  • Company address:

    6930 Carroll Ave., Suite 501
    Takoma Park
    MD, 20912

  • Headquarters:

    Takoma Park, MD

  • Website:

  • Number of consultants:

    4

  • Ratings & Reviews:

    5.0 based on 16 reviews

Locations:

  • Takoma Park

Expertise

Solutions

  • Mac
  • Mobility
  • Networks

Certifications

  • ACSP 10.6
  • Apple Certified Associate - Mac Integration Basics 10.13
  • Apple Certified Support Professional 10.10
  • Apple Certified Support Professional 10.11
  • Apple Certified Support Professional 10.12
  • Ubiquiti Enterprise Wireless Admin
  • iOS Deployment Essentials for iOS 11

Ratings & Reviews

Write a review

Displaying the most recent reviews for MacLab, Inc.

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    4.5 5
  • Expertise

    4.5 5

Huge help in the nick of time....

20 October 2018

Written by

From

Silver Spring, MD

McLab Inc. came to the rescue when my MacBook Pro stopped. They helped me save my old Mac and its contents with fast, reliable service. I'm grateful. Highly recommended.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

all good with maclab. great company!

25 January 2014

Written by

From

Washington, DC

Great techs, solid customer service. Definitely recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5
Value of Service
5
Expertise
5

Excellent

24 January 2014

Written by

From

Washington, DC

Would highly recommend them. Was my first foray into the Mac world, and they held my hand each step of the way. Absolutely professional, kind, knowledgable, and reasonable. Good value, too.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is superior

24 January 2014

Written by

From

Washington, DC and Silver Spring, Md

MacLab has been my/our go to IT Consultant for 15+ years. Their expertise in all things Apple is unrivaled, in my opinion.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

If you want it done right, on time and on budget... call MacLab.

24 January 2014

Written by

From

Silver Spring, MD

I've used MacLab for a variety of personal Mac needs and have always found them to be responsive, accurate with their work and price competitive. I work for an ISP and Maclab consults with several of our clients. For over a dozen years, these clients have reported very positive feedback about Maclab. We know the customers LAN is setup right if Maclab is their consultant. Highly recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent

24 January 2014

Written by

From

Laurel, Md.

Work done both there and in my home has been the best. They know VM Ware.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Consistent, reliable, knowledgeable

24 January 2014

Written by

From

Gaithersburg, MD

Consistent, reliable, knowledgeable, reasonable and a pleasure to work with. I can't think of a single positive attribute that is lacking. We're a small design firm and we've been using Glenn and his team for many, many years. No one has come close to their level of service and responsiveness. We feel very lucky we found them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Glenn has saved my bacon more than once...

24 January 2014

Written by

From

Silver Spring, MD

As a solo designer without an IT department for backup, I need a place like MacLab to dig me out of trouble occasionally and they have always done so promptly. They offer practical solutions--and have curtailed my knee-jerk response to trash something that they can get working again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, off site backup
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

PC to MAC conversion went smoothly

15 October 2012

Written by

From

Washington DC

MacLab was very easy to coordinate with so I had minimal down time converting from PC to Mac. Nothing was lost and all my PC only programs worked smoothly on Fusion. I am not a person with knowledge of computers beyond that of an average user but we communicated easily and I ended up with a functional system that suits me.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Migrate from PC to Apple
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Over 18 years of top quality service!

17 September 2012

Written by

From

Falls Church, VA

It was over 18 years ago that we switched to Glenn Kowalski and Studio 405 (now MacLab) from another area IT company, and have never regretted that decision! While the on-site technicians have changed many times over that period, three things have remained constant: 1) a thorough understanding of all things Mac; 2) how they apply to a design business, and 3) very rapid, dependable crisis management. MacLab has been extremely responsive to even our most convoluted requirements and superb at solving the unexpected issues that always pop up in the course of contemporary graphic arts work. Glenn and the entire MacLab crew carry our highest recommendation and respect. We depend on them and they have not disappointed!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Photo/Video, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

My go-to source for all things Mac.

13 September 2012

Written by

From

Falls Church, VA

MacLab has been my source for IT support at work for 10 years. Since my office is 96% PC, we really don't have in-house expertise, and it is very reassuring to have MacLab's input when I am in doubt. I also take my personal Mac to them because it's absolutely worth it to have both systems running in parallel. They are always responsive, and in the rare instance where they didn't immediately have an answer, they did the research to be sure they were providing the best guidance. I will always work with them!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

These guys know their stuff

13 September 2012

Written by

From

Fulton, MD

I've know Glenn and MacLab for over 11 years. They do great work and can handle any Mac or iOS related issue you can dream up. Their email hosting is top notch and are always there when we've needed them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Point of Sale, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Invaluable to our business

11 May 2011

Written by

From

Gaithersburg, MD

As a small graphic design business we are dependent on our computer systems. Not only do they need to run smoothly and efficiently but we need to be wise in how we spend our budget for upgrades, etc. MacLab has been our consultants for many years and their expertise has been invaluable to our business. Not only do they respond promptly to problems but they are there to advise us on upgrades and new approaches to organize our systems. They understand and respect that we are a small business with financial restraints and have been very helpful in making recommendations, etc. And they are terrific people to work with. I'd highly recommend their services.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fantastic, caring service--with a laugh or two thrown in

11 May 2011

Written by

From

Silver Spring, MD

My laptop was fried last summer and Glenn took great care of me. Instead of selling me on tons of bells and whistles I didn't need, he very professionally reminded me that my AppleCare was still valid and sent me on my way with a loaner laptop (at a great, compassionate deal) til mine could be fixed. We had a good chuckle over my hapless situation and I really appreciated his attention to detail because it saved me a LOT of money in a down economy as a solo designer. I now rely on his newsletter for updates and info for upcoming specials, etc. Glenn is my go-to Mac guy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I have worked with MacLab for 15 years

11 May 2011

Written by

From

Washington, DC and Silver Spring, Md

They are by far the most professional and knowledgeable in the area. I was responsible for overseeing the contract at my place of employment, and I also use them for my home system.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Small firm, big service.

11 May 2011

Written by

From

Washington, DC

MacLab is a great company. We receive personal attention, proactive service and rapid response on the rare occasion that something goes wrong.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5