Company Profile

  • Company name:

    Brightstone

  • Company address:

    3439 NE Sandy Blvd., #3830
    Portland
    OR, 97232-1959

  • Headquarters:

    Portland, OR

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 18 reviews

Locations:

  • Portland

Expertise

Solutions

  • Mac
  • Networks

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.13
  • Apple Certified Support Professional 10.11
  • Apple Certified Support Professional 10.5
  • Apple Certified Support Professional 10.8
  • Apple Certified Technical Coordinator 10.8
  • CWNP Certified Wireless Technician

Ratings & Reviews

Write a review

Displaying the most recent reviews for Brightstone

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

A big help!

18 March 2014

Written by

From

Portland, OR

I have worked with Rick since the fall of 2009. He got me started and has kept me going for the last 5 years. I have had a few "emergencies" and Rick has always responded in a timely manner. I have a small healthcare-related business with 5 iMacs, a mini, a MacBook, and a server. I love using the Macs and I really appreciate Rick and all the work he has done for us.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Rick is very knowledgeable and solution driven

06 June 2013

Written by

From

Portland, OR

I supervised a small staff of graphic designers for the Advertising Department while at Johnstone Supply, Inc., a nationwide distributor of HVACR supplies and parts. Our department was a Mac environment where we produced all advertising and promotional collateral on a daily basis so computer downtime was not an option. At the beginning, Rick completed a full analysis of our systems, offered solutions to maximize our computer functions, and supplied monthly support. As a result of his services, our department ran smoothly and rarely did we experience any computer problems. However, if we did, he address our problems usually the same day or by remote. I would recommend Rick of Brightstone without hesitation.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
computer graphics, Industry Specific, General Office
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Always a pleasure to work with

24 May 2013

Written by

From

Portland, OR

Brightstone has been very knowledgeable and flexible in providing service to our company. I appreciate the knowledge, value and proactive nature of their services.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I highly recommend this consultant.

09 May 2013

Written by

From

Portland, Oregon

Rick at Brightstone has taken care of my Apple computers for more than a dozen years. I can always depend on him to solve problems and keep me current. It's comforting to know that he's there when I need him, willing, knowledgeable, and most capable to do what it takes, no matter the challenge.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is professional and knowledgable.

08 May 2013

Written by

From

Portland, Oregon Palm Desert, CA

Our firm has used this consultants services for many years. Rick is timely, knowledgable, and competitive with pricing. We highly recommend him for any size job. CEO INGB, LLC

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, Photo/Video, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

We would keep him on staff if we could afford it

01 May 2013

Written by

From

Portland, OR

Rick is always a phone call or text away. He has solved my problems by logging in remotely or just telling me what to do over the phone from time to time. For more complex missions, he is always prompt, pleasant, and very well-informed about the latest news from Apple, the latest things to be aware of, and generally how to keep everything running well. He does more than we ask of him, offers good suggestions, and doesn't get in the way when we ignore them. He has redirected me in the middle of my starting to do things in exactly the wrong way, and always explains perfectly what is needed. We couldn't be happier with his service or expertise.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I depend on Rick!

30 April 2013

Written by

From

Portland, OR

I have worked with Rick for several years now personally and with my business. He is always available for my questions and prompt in finding answers on those things he doesn't know immediately. I am not highly computer literate and Rick has made suggestions for things that make my "computer experience" even easier and stress free. For this, I am very grateful. Rick works with single individuals and large companies with the same expertise and care for everyone. I highly recommend him to anyone that is looking for a knowledgeable and compassionate Mac consultant.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Brightstone is definitely "user-friendly"!

29 April 2013

Written by

From

Portland, Oregon

My wife and I have used Brightstone's services for 14+ years and have always been very satisfied with their service. Each of us have always had one personal computer each, plus a variety of iPods, iPads, etc. We have always consulted with Brightstone before purchasing new equipment. My major focus is on storing & using a large library of music. My wife concentrates on her photo library. In both cases Brightstone has kept each of us equipped with the latest & greatest Apple products. We have always been very satisfied with quick, professional service from Brightstone.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, Point of Sale, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant rates A+, in my opinion.

27 April 2013

Written by

From

Portland, Oregon

I am a professional mediator and arbitrator. This consultant enabled me to set up the IT part of my practice. He has made sure my IT needs are always met, on time and on budget. I recommend him without reservation to any professional.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very prompt and reliable

26 April 2013

Written by

From

Portland, OR

I have worked with Rick for 8+ years and he has always been reliable and easy to work with. He is able to communicate well and explain what the problem is and the best way to fix it. He makes owning a business much less of a headache. Thumbs Up!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Rick is reliable,trustworthy, thorough, friendly and competent.

26 April 2013

Written by

From

Eugene, OR.

Rick keeps files and information confidential for clients. He excels at any task clients ask him to perform. I have purchased numbers computer systems from Rick over the years and he has given great tech support.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great service!

26 April 2013

Written by

From

Lake Oswego, OR

Brightstone is who I lean on for any issues! They are quick to respond, honest and thorough.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Does a great job!!

26 April 2013

Written by

From

Lake Oswego, OR

Rick is my "go to guy". He has helped me and other members of our family with our Mac on several different occasions. Sometimes it is even over the phone.... he always helps me out of a jam. Very dependable and reliable.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very Knowledgable in the Industry

26 April 2013

Written by

From

Tualatin, Oregon

Professional, Quick Response, Over the phone and office visit troubleshooting, knows the most up to date information on software and compatibility, willing to help your company stream line by recommending tools, and software that can be used. Very pleasant to work with. Follows up to make sure that you are satisfied. I would recommend Brightstone to anyone who owns "Apple".

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Rick is wonderful!

25 April 2013

Written by

From

Tualatin, OR

I've worked with Rick for over 10 years, and he rebuilt my Mac a few times. He's also sold me 2 new Macs. Every time I had a problem or needed support, he's been very accessible. He's excellent at what he does, and very friendly to work with. I highly recommend his services.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Recommend Highly

25 April 2013

Written by

From

Portland Oregon

Rick keeps our systems humming. If there is a hiccup, he responds fast. Great problem solver and willing to suggest innovative solutions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Professional, knowledgeable, and likable!

25 April 2013

Written by

From

Beaverton, OR

I've been working with Rick of Brightstone for several years. I first made contact with his company because of his website--which is clear, friendly, and made it simple for me to get in touch. Rick has been wonderful to work with. He's always on time to my home office when we have a scheduled maintenance appointment; he teaches me something new every time we have a meeting; he solves any problem I have quickly and efficiently. No drama. No waiting. It's simply done and done right. I struggled with other small business tech support people before meeting Rick and now I can't remember a time when we didn't have an office that hums along smoothly. If you are looking for Mac support--computer, iPad, iPhone, or related electronics...call Brightstone. You'll be pleased with the result.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Essential to my business

15 February 2013

Written by

From

Portland Oregon

As a graphic designer and creative professional I couldn't work without Apple technology. I wouldn't know where to begin if I didn't know Brightstone. I always contact Rick for advice on what would work best for my needs, and how to marry it with the rest of my office. For almost 15 years I have relied upon his expertise. He's fast and knowledgeable about much more than just Apple stuff, but the best part, I have to say, is his sense of humor. Technology can be frustrating. Attitude is everything!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5