Company Profile

  • Company name:

    CincoTec

  • Company address:

    5554 South Peek Rd #26
    Katy
    Texas, 77450

  • Headquarters:

    Katy, Texas

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 34 reviews

Locations:

  • Katy

Expertise

Solutions

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.12
  • Apple Certified Support Professional 10.12
  • Apple Consultant Series
  • Apple Deployment and Management
  • CWNP Certified Wireless Technician
  • Jamf Product Professional

Ratings & Reviews

Write a review

Displaying the most recent reviews for CincoTec

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    4.5 5

My computer's new Best friend

17 Apr 2019

Written by

From

Houston

Stacy has been called the best by others. Is there a rating above that? Truly 5 stars out of 5 for promptness, efficiency and helpfulness. The new Mac is up and running beautifully thanks to him. If you or your Apple product need help you can take it to Cupertino OR call Stacy!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A Perfect Experience!

03 Aug 2019

Written by

From

HOUSTON

Stacy is a blessing! I have a 2009 Mac desktop, a 2013 laptop, and a 2016 small Mac laptop. I have been very concerned about losing the pictures, videos etc. on the older computers. Even though I have Macs, honestly I know very little. Stacy responded immediately to my request for help, confirmed our appointment the day before, arrived promptly, was extremely professional as well as friendly. Stacy is knowledgable, experienced, patient, helpful, and supportive. He solved all of my computer and iPhone issues, kindly and patiently teaching and explaining details to me the entire time. I am so grateful to have found him. I feel such peace knowing he has solved my issues and knowing that I have him to call on whenever I need help. After he left, I had a couple of questions. I texted him and he called me immediately and explained and answered my questions. I will continue to call on Stacy! I totally recommend him and give him the highest rating possible!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Awesome guy, professional, listens to your challenge and offers solution

16 May 2019

Written by

From

Houston, TX

Stacy is an amazing person. He rescued a 2009 MacBook Pro that we thought had died. We were about 6 updates behind and he brought it up to the highest level possible with our machine. We were just hoping he could get the data off the hard drive but he has it working better than ever. He took a 2012 MacBook Pro that was also 6 updates behind and leapfrogged it to the latest version available. It works as well as when it was new. He was very patient with us non-expert Apple people. We will definitely recommend him to other Apple users. We don't call Ghostbusters, we call Stacy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Stacy is a jewel!!

13 May 2019

Written by

From

Texas

I am a single 70-year-old woman and somebody had given me Stacy’s name a year ago. I had a problem with my laptop and he helped me fix it within 30 minutes. He was professional, knowledgeable, and nice. He is my “angel in my pocket”!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Expert in his field. Top notch service. Pleasant to work with. Ethical.

25 Apr 2019

Written by

From

Texas

Stacy provided us with outstanding service. He went above & beyond what he needed to do for us. Very professional & personable. Timely work. Easy to work with. Would highly recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very professional, knowledgeable & efficient

24 Apr 2019

Written by

From

Texaa

Stacy is absolutely wonderful!! Very helpful, quick to respond, & explains things very well to a non tech person. I highly recommend him!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

CincoTec is without a doubt, the best computer consultants I have ever used.

02 Mar 2019

Written by

From

Sugar Land, TX

Called CincoTec at the advice of the folks at the Apple Store and very impressed with their responsiveness, knowledge and services performed. I am not a strong Mac user but Stacy took the time to walk me through the data transfer, and show me how to perform all the functions I need to run my home based business. He is bright, personable and one of the nicest consultants I have ever used and I would highly recommend him for any technical work you need assistance with. His background and experience is impressive as are his interpersonal communication skills. Very efficient as well as reasonable in pricing. I cannot recommend this company enough. Whatever your issue, call CincoTec and you will not be disappointed.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Knows his stuff and explains in an easily understandable way

22 Feb 2019

Written by

From

Houston, TX

On time, listened to my concerns and efficiently met my needs. In a short while, Stacy had me organized and understanding how it works. He is a great resource to have available.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Home User

Industry:

Finance/Banking

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Wonderful Service

10 Nov 2018

Written by

From

Houston, TX

I called CincoTek to come to my home to set up blue tooth among my devices and to help with other computer needs. I had a very quick response and was scheduled for that day. The owner, Stacy, arrived on time and was very efficient in solving my problems while he explained how he was doing it. I will definitely call CincoTek in the future for any computer difficulties I may have. I highly recommend this business!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

CincoTec Got the job done

03 May 2018

Written by

From

Houston, Texas

As a small business owner when IT issues pop up they can be crippling. We were having issues with company devices syncing. This issue was alarming because calendar scheduling, text communication and confidence with iCloud synchronization is critical to our day to day operations. Reached out to CincoTec and Stacy initially offered help over the phone and was onsite within an hour. Problem resolved within the hour. We will use CincoTec in the future for any IT issues and consulting when the time comes to acquire new hardware.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, iPhone/iPad/iPod Touch
Services performed:
Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Wonderful!

19 Apr 2017

Written by

From

Katy, TX

I called this business just about 30 minutes ago ( without paying close attention to what their actual services are,) to inquire about having my laptop looked at. I spilled water on it (I know, dumb and careless.) The gentleman I spoke with, Stacey, was truly a gentleman! He kindly explained the nature of his business and talked to me for about 10 - 15 minutes, giving me helpful information and tips and he did not make any snarky comments about how I shouldn't have liquid by my laptop etc (there are plenty of those online when you look for help!) If it is tech support you need this is the place to go! Many thanks Stacey! May your business continue to prosper!

Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The best

12 Aug 2017

Written by

From

Houston

Stacy has saved me more than once when my computer crashed. He has helped me remotely, by email, when in front of my computer. He help find the way for me to fix a temperamental OS. He is patient and a very appreciated source for me.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Difficult problem=solved

12 Aug 2017

Written by

From

Houston, Texas

He arrived at promised time and was very professional. I outlined the problems and he proceeded to solve them. I had malware and anti-viral programs blocking issues. After their removal, the computer functioned better. My wife and I were very pleased. I will recommend him to my friends.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

File recovery and set up on new hard drive

18 May 2017

Written by

From

Houston

Stacy was able to recover critical files from my iMac 2012 hard drive, when it crashed and could not be fixed using Disk Utility. he was able to still extract files from the hard drive, and once I had a new hard drive installed by the Apple Store, he was able to reinstall the new OS and load the old files and set up time machine for regular Backups. Stacy was also able to advise on other Internet and messaging Protection software for my children. Overall Stacy did an outstanding job, was very quick to come to the house and flexible on time. He provided great suggestions and advice with just the right level of details.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

FRUSTRATING OS UPGRADE SOLVED

31 Aug 2016

Written by

From

Cypress, TX

I own an older IMAC that had OS 7.6 loaded on its drive. It was time to upgrade to El Capitan because many sites that I use kept asking me to do this. I went to the App Store and tried to download the free copy. Error message after error message .... at least 20 tries without success. I called Apple Customer Service and received bad information and no help. I finally decided to find a local company to install the new OS. I found Stacy on line, called to set an appointment, left my Mac with him for several days. In addition to installing the new OS, he installed 8 Gig's more memory. Very satisfied!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

We feel liberated with our Apple products!

13 Aug 2016

Written by

From

Brenham, TX

Stacy was incredibly patient, knowledgeable and quick with making necessary recommendations, implementing, and training my husband and me on changes to our iPhones, iPad and MAC. We went through my 3 page typed list of questions and concerns and eliminated 4 years of frustrations in an afternoon. He is amazing!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent, prompt service

27 May 2016

Written by

From

Katy, TX

I've used Stacy twice for advice and troubleshooting on my home system. Both times he was professional, prompt and knowledgable.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Stacy was great

11 May 2016

Written by

From

Houston, Tx

Stacy did a great job recovering my data from a damaged hard drive. He explained all my options and was very upfront with the details. I talked to several different Apple support people and Stacy was they only one that knew what he was talking about. I would recommend him to anybody needing Apple support.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Manufacturing

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

CincoTec provides excellent service

20 Jan 2016

Written by

From

Katy, Texas

CincoTec arrived very punctually and went right to work and used the scheduled time very efficiently. The consultant was knowledgeable and very friendly. When we encountered unanticipated problems with our Macs, CincoTec provided an affordable, effective and responsive local resource to solve the issues. The consultant followed up the next day to make sure everything had been resolved to our satisfaction.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Integration with current IT, Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Outstanding Service, Knowledge and Value

13 Jan 2016

Written by

From

Katy, Texas

Stacy from CincoTec came to my place of business to address Apple/Mac issues - both personal and business issues. I was apprehensive about making the appointment, I have had people claim to know Apple only to disappoint. There was no disappointment this time. Stacy was professional, very knowledgeable and solution driven. I found him to be a great listener, identifying my needs before proceeding. I found him to be of great character and just a delight to have in my office. I highly recommend his company and services. A great experience!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Stacy's company Cincotec, is our favorite 'first responder'

10 Nov 2015

Written by

From

Richmond Texas

We open our school early and it's about 6:30 in the morning when we discover any IT problems. Stacy answers the phone when we need him and can resolve most issues remotely. He's also available for 'house calls', but with his help in simplifying our system, we don't need these house calls as often as we did a year ago. We appreciate his expertise and availability.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Education

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5

Quick and Fantastic Service

11 May 2015

Written by

From

Houston, Texas

Stacy was quick to respond to our issues that we were having with our Mac's and our business system. He is always professional and very upfront on anything he is working on. He was very thorough and careful to handle our dinosaur server with PC integration. I cannot say enough about Stacy and his greatness and confidence that he brings. He has taken away all the negativity about IT issues for us and we will always use him for anything we need big or small. His willingness to work around our schedule is amazing as well as always willing to take a phone call about something that seems like a crisis to us. He brings a calm to situations which is wonderful for our piece of mind.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Point of Sale, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Retail

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Awesome job and quick turn-around

22 Apr 2015

Written by

From

Katy, TX

Stacy is a knowledgeable, friendly consultant and he did a great job fixing the issues with my computer. The hard drive was in bad shape and running very slowly. He was able to retrieve my data and performed the installation/set-up/upgrades necessary to provide me with a better working, faster computer than before. Excellent service! Thank you, Stacy!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent!

09 Apr 2015

Written by

From

Katy, Texas.

I'm very pleased regarding my experience with this consultant. He is responsive, knowledgeable, and an absolute pleasure to work with. He went above and beyond to ensure my needs were taken care of and provided me with friendly ongoing support. I highly recommend Stacy Conaway!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Stacy is very knowledgeable on all Mac products & a pleasure to work with.

13 Mar 2015

Written by

From

katy, tx

This is the second time I have called on Stacy for my Mac issues including a iPhone & iPad issue. He solved my problems is a very timely manner. He is a pleasure to work with & he always makes me feel I can always call him for any questions. He knows exactly what he is doing without hesitation and is able to solve any Mac problems, & I had quite quite a few. Stacy is now my "go to" person for Mac issues. I would highly recommend Stacy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Outstanding Service & Expertise

11 Mar 2015

Written by

From

Katy, TX

Stacy Conaway is one of the fastest and most reliable Mac Tech I've ever worked with. My mac was slow and problematic. In just a few hours (YES, same day service!), he was able to fix my issues, solve my spinning beach ball syndrome, and amazingly improve my computer. My old machine is now a Ferrari able to open the whole Adobe Suite in less than 2 seconds. Thank you Stacy, you rock!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

He has been the best

10 Mar 2015

Written by

From

Richmond Tx

He responded immediately to my email and was at my home to work on my imac within 3 hours. After being there for 10 min he said it was beyond his repair techniques and didn't charge me for his time. Since then he has communicated via text in helping me with my new system and I would highly recommend using him....

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
4 5
Expertise
5

This consultant saved our business!

06 Mar 2015

Written by

From

Katy, Texas

We bought a company that was all Apple, which I had almost no experience with. The night before the first payroll, the server crashed!!! I called the help line and as luck would have it, we got this particular consultant! We have grown to depend on this consultants expertise. He has helped us redesign and streamline and has been invaluable. He has been available whenever we have needed him. He has gone above and beyond on research. He has helped us make important hardware decisions. He has worked directly with multiple employees. He is always knowledgable, cheerful, positive and fits in well in our business environment. Trustworthy!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Database, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Business: 26-499 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

great job!

17 Dec 2014

Written by

From

Fulshear, TX

My computer crashed and CincoTec worked hard and fast to rescue important information off of my computer so that I could meet immediate work deadlines. Then not only fixed but improved my computer. Great knowledge! Great service! Recommend!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5
Value of Service
5
Expertise
5

Very reliable and Knowledgeable.

16 Dec 2014

Written by

From

Katy, Texas

We have had Cincotec out to help us with a variety of problems and have always had great service. Cincotec is very reliable and knowledgeable. All issues that we have called for help have been resolved in a timely manner. As well he is very flexible and will do his best to get to your problem as soon as possible. I would highly recommend Cincotec for any problems that you need resolved.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Outstanding technical expertise, outstanding service, and outstanding response.

22 Sep 2014

Written by

From

Round Top, TX

Stacy is a extremely talented Mac expert. He was very responsive to my needs and provided prompt service. Great value to any business. Especially, to a small business owner, he will guided you, counsel you and provide you with the options to resolve any and all issues with your Mac. We value his expertise and service as a extended member of our business.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fast, efficient, quality service!

17 Sep 2014

Written by

From

Fulshear, TX

We received same day service and were up and running again in under two hours. CincoTec was fast, efficient and very knowledgable. I would highly recommend them to anyone in need of computer repair or troubleshooting. Great customer service!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

My In House IT Department - But BETTER

20 Aug 2014

Written by

From

Houston, Texas

I run an internet-based legal services company with staff in various locations across the country. Our computers, phones, iPads, database, etc. are critical to our business. We also work on extremely short deadlines and turn around times. Just one day, or even half a day, offline would kill our business. At the end of 2013, we were having problems with our server. The problem was slowing us down and putting a stranglehold on our work flow. I found CincoTec and Stacy came and fixed the problem in hours. Since then, Stacy has found us a new email service provider and migrated our email accounts. He's found us new computer equipment, set it up in the appropriate firm environment, shipped it to our users, and remotely set up their work stations. He's fixed our equipment, interfaced with our vendors, and interfaced with potential service vendors. He's basically our in house IT Department. Apart from the fact that Stacy is extremely competent, he's got this admirable characteristic that many people don't have - if he doesn't know the answer, he doesn't pretend to know the answer. Instead, he'll go and do the research and get back with you. It's fantastic. Stacy doesn't try to make what he does more complicated. He does what every great practitioner in any field does - he explains things in layman's terms, so you can actually understand it. He doesn't dumb it down or communicate in a condescending manner. He just simply explains. And he's patient. I trust Stacy not only with my business, but with my personal issues as well. He recently set up a phone and iPad for my young nephew, taking care to make sure that the devices would be age appropriate. I highly recommend CincoTec.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Your own IT support taken to other level, It is Great!

04 Aug 2014

Written by

From

Katy, Texas

I have a Mac computer that was having problems and although I tried to solved the issue at the Apple store and technical support by phone the issues continued, I was stuck! I searched �Apple technical support in Katy�, and the searching Gods, connected me with Stacy Conaway with CINCOTEC. Told him about my problems (Friday afternoon) and asked him that my problem needed to be resolved by Monday morning due to a deadline. �No problem� a few hours later gave me a written quote, agreed in the price (He quoted me for labor, parts, and the best part of all, On-Site Service, and was right on target) Sunday, yes he solved my problems on Sunday afternoon, arrived on time, did his magic, and although he spent much more time than expected, he just charged me what we agreed initially, what a Deal. He was more in tune in solving the problem than draining my wallet, what a professional, very difficult to find a man of his word these days. Do not hesitate to call him if you have a problem with your Mac, he will solved it in a very professional, efficient and accurate way.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5