Company Profile

  • Company name:

    MacCare

  • Company address:

    659 Lincoln Way
    Suite 102

    Auburn
    CA, 95603

  • Headquarters:

    Auburn, CA

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 36 reviews

Locations:

  • Auburn

Expertise

Solutions

  • Mac

Certifications

  • Apple Certified Support Professional 10.12
  • Apple Certified Support Professional 10.5
  • Apple Certified Support Professional 10.7

Ratings & Reviews

Write a review

Displaying the most recent reviews for MacCare

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Professional, knowledgeable, courteous -- it doesn't get any better than Jay.

20 February 2016

Written by

From

Auburn, CA

Jay exceeded my expectations in every regard. He responded very quickly to my appeal for assistance, knowledgeably diagnosed my difficulty and comprehensively explained both my problem and the available solutions, including the advantages and disadvantages of each as well as the cost differences. He clearly and thoroughly answered all my questions and the direction he offered me guided me to the right solution to my problem. I enjoy working with Jay, will be doing so in the future and am already recommending him to my friends and acquaintances who need professional, knowledgeable and courteous assistance with any Apple challenge.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Clear, Comprehensive, Advice

25 March 2015

Written by

From

Meadow Vista, CA 95722

My 2007 iMac 24" had an irreparable HD, and I frantically called Jay for help. He picked up the phone on his way to an airport, but his concern was quickly evident, and he spent a substantial amount of time explaining my options. He taught me about disk management (leaving enough free space) and how to restore my system. It took a few days for me to backup all my documernts and relevant data using an external startup disk drive to copy necessary files off the HD, and I was able to reformat the disk and start anew! Jay was very generous with his time, extremely thorough in his explanations, and really easy to work with. I would highly recomment this excellent consultant.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5
Expertise
5

Expert Consultant

09 February 2015

Written by

From

Montara, CA. US

Jay has been solving our computer problems successfully for about eleven years. This last set of problems was extremely complex and complicated involving two computers and a DVR. We went around in circles for days before calling Jay. He solved all our problems with his kit full of tools. He was available by phone when we needed it, he came to the house and spent four hours sorting out the mess, and then was able to take over our computer from his house to finish the fine details after we reinstalled our whole hard drive with five years of photographs and data. We would have just gone out and bought new computers if it wasn't for his skill. He also helped my husband set up the sling on our DVR so that it works.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, DVR sling setup, laptop
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, computer support from his home, Multi-unit deployment, Troubleshooting, Sling setup on DVR
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Top notch

04 February 2015

Written by

From

auburn

We had various problems- with multiple Apple products- MacBook Pro, iPhone, and iPad and Jay worked his way through all of the issues. He is a very good diagnostician and teacher.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Amazingly smart tech

08 January 2015

Written by

From

San Bruno, Ca.

Jay was absolutely amazing. I kept getting a white screen on my macbook pro and I use this laptop for my business. This is a vital part of my life. Without hesitation, Jay talked me through it and found a large amount of adware that was possibly the culprit in all of this. We removed it and so far so good. Feels like my macbook is fixed. All of the windows that I used to see before, magically reappeared. Jay is very knowledgable, extremely tech savvy and absolutely worth it. I would recommend him to anybody.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

AWESOME WORK!

06 January 2015

Written by

From

Auburn, CA

Jay is very professional and really knows his stuff. I feel so fortunate to find him to work on my apple computer. His prices are more than fair and he goes above and beyond to make sure has solved your apple problems. He is a super nice guy also.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Jay is a wizard!

16 June 2014

Written by

From

Oakland, CA

I can't praise Jay enough. He solves what are my insurmountable computer problems with ease. He is patient, thorough, and frighteningly good at what he does. Thank goodness I have Jay.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Consultant is my amazing go to person for everything Apple or Mac

13 May 2014

Written by

From

Silicon Valley

MacCare has provided me with necessary solutions for my unique computer concerns. Consultant is patient, an excellent instructor and responds quickly when I contact him. I use MacCare as my go to person when there is a need outside his expertise and have used his referrals. I am extremely pleased with the services of MacCare and have and will continue to use his services and refer MacCare to friends and family. The Consultant is time conscious and takes care of business while passing on important instruction and information regarding my computer needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Jay restored my icalendars

12 May 2014

Written by

From

El Granada, CA

Out of the blue, my icals disappeared. MacCare responded promptly and restore my calendars. He was even willing to work on a weekend night to give me some piece of mind! Jay is my go-to guy for all Mac related issues.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

He is great.

10 May 2014

Written by

From

Bay area CA

I have worked with Jay for over two years. Very interactive in the appointment to find out exactly the issue. He really explains things very well. He originally moved me from a PC to an IMac files and all. Went totally smoothly. He provided me with consultation before I made the purchase and I did what he said. Now we have a Mac book Air, 2 iPhones, 2 iPads and the IMac. We are connected to WiFi with a WiFi router and WiFi capable printer. Love it. After he has assisted with a few issues. One was done remotely when my WiFi printer disconnected, turns out it had the wrong IP address and Jay explained it and we went through steps to correct it. He is really personable and always goes the extra mile. I recommend him to anyone/everyone

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The best.

10 May 2014

Written by

From

HIllsborough CA

I am not computer savvy but have to use some sophisticated systems for my work, so there has been much for me to learn, much to install, and often much to repair. Jay is exactly the person I need, and I have worked with him now for over a decade. All problems were quickly solved, and I learned a good deal from him in the process. Jay is always available for troubleshooting, including urgently, and can fit his schedule into mine, so remote or personal appointments are always convenient. He also regularly makes suggestions about new things to try, new programs, and new equipment and has guided me in all of my purchases. He is assiduous about saving me money by helping me find software and equipment at the best prices. Finally, he is a nice guy, always in a good mood, patient with my utter lack of computer skills, and just fun to work with. All pluses, no minuses.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is wonderful.

10 May 2014

Written by

From

Corvallis, OR

This consultant tactfully and patiently puts up with my ignorance, and walks me through what I need to know at my pace. It is greatly appreciated.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Thrilled to have Jay available at MacCare for computer issues

06 May 2014

Written by

From

Bay Area California

Jay at MacCare has provided 4 tech sessions on my Mac. This has been done remotely and worked beautifully. He does not just repair your current problems. He helped me set up a large external iPhoto library, fine tune my backup system and several other crucial tasks.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fabulous

06 May 2014

Written by

From

Half Moon Bay, CA

Jay is what I would call pure customer service....he is genuinely focused on making sure whatever it is need be done, gets done....always goes the extra mile...I had a problem with remote connection to my office PC. It was over a weekend and I had to talk to the office IT folks when I got in on Monday. Before Monday even rolled around, Jay, on his own, did some research, called me back and had the solution.... And this is just one example of his approach when working with me...too bad, there isn't a six star rating or he'd get it from me...

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

HIGHLY RECOMMENDED!

06 May 2014

Written by

From

Redwood City, CA

I found Jay on the Mac Care site. Called him to schedule an appointment. Right from the start Jay was professional and efficient. He asked me for a list of the problems we were having, he wanted to make sure he was as prepared as possible. He clearly communicated his fee's ahead of time so that there were no surprises. He was a little more expensive then I was expecting BUT in the end he was well worth it. Jay was very patient, I am not familiar with the apple mini mac computers, my cloud, key chain, server. He spent about 8 hours teaching me how it all works. He was super patient the entire time, and really tried to help me develop a long term plan for my server and how I can best use it for my business. I've had him back several times. He is trust worthy and I couldn't be happier with his help. He is our "go to guy now" for all our server, mac, networking needs. I highly recommend Jay!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, General Office
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I have used the services and expertise of MacCare for several years. Through buying new computers, ordering new equipment, it has been excellent!l

06 May 2014

Written by

From

California

I have used the services of MacCare for many years. As a relative neophyte when it comes to computers, I have found this company to be a reliable and excellent resource for all things digital. New equipment purchases, prompt and thorough attention to detail, and finding the best deals are all part of the service you receive at MacCare. Through emergencies large and small, MacCare has been super!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Point of Sale, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Responsive and Diligent

06 May 2014

Written by

From

San Mateo, CA

Jay has the technical knowledge, but what differentiates him is his commitment. Jay is extremely responsive and willing to research issues when he doesn't know the answer. He takes complete ownership for solving challenges, and works tirelessly to get an adequate resolution.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Integration with current IT, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

MacCare is Great!!

25 June 2013

Written by

From

SF Peninsula

I have been working with MacCare for well over a year. Jay is very knowledgable, easy to work with, responsive, reasonably priced. Will either come to your place or, he prefers, work remotely. He has bailed me out of several thorny problems. He was a great assist in selecting a new desktop and then transferring everything over. I strongly recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Has fixed EVERY situation that developed!

10 April 2013

Written by

From

Mountain View CA

Dogged in pursuit of a "cure". It WILL get fixed. Answers the phone!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, patience!, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Years of outstanding service

03 April 2013

Written by

From

Burlingame, CA

Jay has been working on our desktops, laptops and network for over 8 years. Jay studiously approaches issues with success in mind and keeps a keen eye on potential problems. Our network has never been more solid and our in-house and remote users always feel he is available to help. We operate a world-wide business and need to have 24/7 reliability - Jay helps make sure that happens.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I cannot imagine a better consultant.

02 April 2013

Written by

From

HIllsborough CA

I've worked with Jay for over ten years. At the start I was completely ignorant about computers, and having Jay to set me up and instruct me on their use was essential. Over the years he has installed new systems and devices, advised me on their use, and solved numerous bugs. He is an excellent teacher. He works in a cost effective manner and his advice on purchases has saved me considerable money. He responds rapidly when I contact him, often solves the problems remotely via the computer, and easily adapts to my schedule, sometimes coming on weekends. Overall, I'd say I lucked out in being referred to him and cannot imagine a better guy to work with me on these matters.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

My go to guy when things get tough!

01 April 2013

Written by

From

Half Moon Bay, CA

Whether I've done something untold or the system is doing strange things, he's the standard of help for me. He doesn't even have to come to fix many of my 'problems! I have never presented a challenge to him that was new. . . all old stuff to him . . . my emergencies are quickly and accurately fixed with advise about how to avoid the same thing in the future. Ad to that, he's a really nice guy who has an interest in his community and you have a real win win situation.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Solid

01 April 2013

Written by

From

San Mateo, CA

Jay is very knowledgeable, which enables him to address issues quickly/efficiently. Jay makes himself available whenever I need his assistance, and his ability to fix nearly any issue remotely is a huge convenience.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Top of the Line Mac Expert

23 October 2012

Written by

From

El Granada, CA

Jay is my go-to guy whenever I have any computer trouble. I've used Jay's services over the last 8 years and he never fails to resolve my Mac issues. Jay always responds to my inquiries immediately and works both remotely and in person to fix my tech problems efficiently and professionally. I highly recommend Jay without any reservations!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent service and advice

17 October 2012

Written by

From

Belmont, California

I have worked with Jay for the last 15 years. He has always responded quickly to my e-mail or telephone requests for service. He makes the directions and information easy to follow--especially for a non techie like me. Most recently Jay upgraded my Mac to MacOSX Snow Leopard ad added more memory--and helped me get my printer to work again. I must say he is very patient. It really is a pleasure to work with Jay--he is on time and pleasant to work. Also, he has always given me good recommendations when I want to buy a new computer. He also helped me with my new iPad. I would definitely recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Jay was very fast and helpful. Had me up and running very quickly

03 October 2012

Written by

From

Santa Cruz, Ca

I have worked with Jay for over 10 years. He has always been there for me when I needed him. He usually took care of me immediately but never more than a few hours. Always polite and patient. With my think skull he made things clear and made sure I understood what happened and how to avoid those errors in the future. Jay helped with upgrading my system with all my devices to new operating systems more that once and always gave instructions of short cuts and special features to get work done faster. The most beautiful part is that I never had to wait for him or travel. He did it all remotely. Doing it remotely let me see on my own computer how things were done. He would have me perform some tasks if he thought I wasn't clear yet. Great service and great tools to get the most out of my time. Couldn't ask for better service.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, Database, Photo/Video, networks, General Office, storage and networking devices, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, sovled problems with icloud, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Prompt and accurate service.

23 September 2012

Written by

From

Atherton, CA

I recently switched from PC to Mac computing and MacCare made it easy. From appointment, to install, to follow up, I received prompt, accurate and friendly service. Thank you MacCare!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Training, Installation/Set-up/Upgrades, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Buying a New MacBook

10 September 2012

Written by

From

Redwood City, CA

I bought a new MacBook. My old one had died peacefully with the keyboard going out slowly. I thought I would just load up my new one myself as I had worked with and on Macs for many years. So I got started but had some doubts and luckily better sense got the best of me and I called Jay. I was so glad I did call Jay. It all went so smoothly and I feel much more confident with the results. It�s been several days and there have been no hiccups. I am very pleased.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very knowledgeable

13 June 2012

Written by

From

San Carlos, CA

We finally decide to leave our PCs and get all new Apples. Jay made the transition very smooth. He held our hands through the adjustment period to make sure we were running without any issues. We would recommend him for anyone making the leap from PCs to Apples. It is a pleasure to work with him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Migrate from PC to Apple, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Jay is the best - great guy - great value - great service

05 April 2012

Written by

From

Redwood City, CA

I love macintosh computers. I have 12 in my office and Jay keeps things humming along. When he fixes a problem, he FIXES the problem and it stays fixed. The only thing I need him for these days is when I get a new computer and he upgrades everything for me. Having been in business for over 20 years, I have had my share of "consultants" and he is the best I have found.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

depend on Jay for my Apple computer needs, since 2006

26 March 2012

Written by

From

San mateo, CA

Very responsive & helpful. Will continue to use & recommend Macare.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, Database, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Vast Knowledge

18 February 2012

Written by

From

Aptos, CA

I've had Mr. Abrams "Mac Care", come to my office remotely and in person. His vast knowledge became apparent with his ability quickly address any of my problems. His solutions proved to be profitable for my business and personal computing experience.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, Photo/Video, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Finally found a GREAT Apple Consultant

10 February 2012

Written by

From

Half Moon Bay, CA

For the last four years, I have been looking for an Apple consultant who is willing to do home visits. It was just amazing to work with someone who was actually sitting at my keyboard, and who quickly grasped my issues and addressed them in timely and cost efficient manner. In addition, he has the ability to follow up with remote access and is a great teacher - quickly made movies from my desk top so I would not forget his instructions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Jay's the best!

10 February 2012

Written by

From

San Carlos, CA

I have worked with Jay for the past three years and he has been extremely helpful. He originally helped me when my iMac crashed and I thought I had lost everything. He got my information back and set me on the road to making sure it wouldn't happen again. He has helped me with my iMac and with using Windows on a mac. All I have to do is call or email him and I hear back right away with information and/or a time that we can get together. I don't hesitate to call him and enjoy working with him. He was recommended by a mutual friend and I wouldn't hesitate to recommend him to anyone else, as I often do. Jay is a great consultant and a nice person to work with.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Exceptional service each and every time!

15 October 2011

Written by

From

Foster City, CA

There are not enough accolades to give my consultant. We've worked together for more than five years, and I couldn't be happier. He's very knowledgeable, fast, thorough, cost-conscious, prompt, and pleasant. His suggestions for hardware and software have always worked out very well. All in all, he's amazing!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

highly recommended

13 June 2011

Written by

From

San mateo, CA

Jay has helped me out since 2006. Highly recommend him; thorough, knowledgable, instructive.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5