Company Profile

  • Company name:

    Wondermint

  • Company address:

    1815 61st St
    Des Moines
    Iowa, 50322

  • Headquarters:

    Des Moines, Iowa

  • Website:

  • Number of consultants:

    2

  • Ratings & Reviews:

    5.0 based on 19 reviews

Locations:

  • Des Moines

Expertise

Solutions

  • Mobility
  • Networks

Certifications

  • Apple Certified Macintosh Technician
  • Apple Certified Technical Coordinator 10.9.
  • CWNP Certified Wireless Technician
  • Mac Integration Basics 10.8,
  • iOS Deployment Essentials for iOS 11
  • iOS Deployment Essentials for iOS 9

Ratings & Reviews

Write a review

Displaying the most recent reviews for Wondermint

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    4.5 5

Our go-to computer tech support.

12 November 2018

Written by

From

Urbandale, IA

Andrew, Hamlin, and Jodi provide top-notch service every time we call or email them. They are professional and always knowledgeable. We are so thankful to be able to call on them for support. I recommend them without hesitation to anyone needing support for personal and for business.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5

Andrew is invaluable

14 September 2016

Written by

From

Bend, Oregon

I've worked with Andrew for over two years now and he is the most helpful and responsive IT person I know. He has simple, efficient solutions and is always willing to go above and beyond to implement them. He's also very flexible which is huge for me since a lot of my clients can be demanding. Andrew is great and I would recommend him to anyone!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Small business owner's back-room computer support!

02 June 2016

Written by

From

Iowa, US

As a new business owner I value the support that I get from Wondermint tremendously. I rely entirely on Apple products and applications, and this consultant has helped me be more proficient in how to use them. He also helped me with advice on which products to purchase to maximize my investment dollars. I feel secure knowing that if I have a system problem a Wondermint consultant will be there to help me quickly.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 12 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Andrew is wonderful!

27 May 2016

Written by

From

Maxwell, IA

Andrew first came out to help us out with a presentation that we were on a time line for and helped get it done. Since then Andrew has helped our company switch to all apple products. He is very good at what he does and he will not leave you hanging if you don't understand. He is very good at following up with his customers. He truly puts his customers first! Very happy with the service we have had with Andrew from the start!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Valuable "team" member who goes above & beyond!

26 May 2016

Written by

From

Des Moines, IA

We have been working with Andrew and Wondermint for almost 3 years and I am so thankful to have this resource. Andrew is always available and if he's not... He follows up quickly. His communication and follow-up, along with his excellent customer service is outstanding. Our company is focused on providing excellent service and it is so refreshing to be on the receiving end! We appreciate his expertise... He makes our office run smoothly, along with several out-of-state contractors. You won't regret working with Andrew, we don't know what we would do without him!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, Industry Specific, Photo/Video, Point of Sale, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Andrew does a great job!

25 May 2016

Written by

From

Des Moines, US

Several years ago, I retired and wanted to become an Apple user. Andrew introduced me to Apple products and trained me to become proficient in using them. His patience, excellent communication skills, and personal attention made learning a joy. Apple is lucky to have him on their team!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, Point of Sale, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5

Responsive & Thorough

25 May 2016

Written by

From

Des Moines

Andrew has always been incredibly helpful solving my issues, as well as helping me to understand what he is doing to troubleshoot an issue & why. As a home consumer who is just trying to understand my technology better, Andrew has been a wonderful resource. I have & will continue to recommend him to friends & family.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Training, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fantastic

24 May 2016

Written by

From

St Louis

Andrew's work is first rate. He is communicative, professional, knowledgable, and thorough. Love Wondermint.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Customer Size:

Home User

Industry:

Education

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Life Saver

23 May 2016

Written by

From

Waukee, Iowa

Andrew is truly a life saver. He has made my workflow so much easier. From rescuing a crashed hard drive, to upgrading my laptop, to helping me with the purchase of a new desktop, Andrew is knowledgeable, understands what you need based on your input and gets you the right product within your budget. I wouldn't trust any one else.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
4 5

An excellent resource and business partner!

24 April 2016

Written by

From

Des Moines, Iowa

I've been working with Wondermint for well over a year now. I now consider them a part of my company's team. Whenever we have technology needs, they're always able to help us. Whether it's a set-up of a new computer for a new employee, or trouble-shooting a computer that won't work properly, they've always been there to help. Strangely, the biggest benefits of our relationship with Wondermint has been some of the "life-hack" suggestions that have been made. It's not an exaggeration that some of the recommendations Andrew has made in our business literally saved us a few hours a week, every week. This improvement in use of time alone is reason to have them on your team!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Finance/Banking

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Andrew is prompt, honest and does an awesome job!

19 April 2016

Written by

From

West Des Moines, Iowa

We are a 100% Apple using company and needed a backup solution. Wondermint hooked us up with everything we needed and gave us options for the future as well. Andrew went above and beyond to make sure everything works properly and answered all of our questions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Switch to Mac

11 February 2016

Written by

From

West Des Moines

Our non-profit recently made the office-wide switch from PCs to Mac. Navigating this potentially scary transition, was made fairly easy, seamless, and almost pleasant due to the help and expertise of Andrew. His attentiveness, excellent communication style and willingness to research and help us solve unchartered waters really impressed us. We're thrilled with how we're currently operating and couldn't have done it without Andrews help.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

We are so grateful!

28 October 2015

Written by

From

Des Moines, IA

Andrew has a unique combination of skills. It is noteworthy to find a talented IT professional with such outstanding customer service, follow through and communication skills. Our small business had been struggling with the limitations of our industry specific software. We reached out to Andrew to resolve this problem. In our first consultation Andrew not only offered multiple solutions to this issue, but took a broad look at our front of the house operations and presented several ideas for improvements. We have been so pleased with the results.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Hospitality

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Empowering!

01 October 2015

Written by

From

West Des Moines, Iowa

Upon reorganizing my law firm, I chose Apple products to "power" our workspaces. This decision was not without some significant trepidation as I am certainly no a tech genius. After consultation with Apple consultants (and they were great), it was suggested that I contact Andrew at Wonderment to assist in system set-up and assimilation. Best decision I've made since inception of the firm in its initial form. Andrew is responsive, efficient, knowledgeable and affable. The latter term not generally associated with "tech types" I've dealt with previously. Above all, Andrew believes in providing a tech education. And he does so without making you also feel that you're out on a tech island. In other words, Andrew strives to empower his clients. And in spite of their deficiencies, he succeeds (well, in this case at least). I'm ecstatic about our system, and truly feel that I know more now than when we began, and that has not always been the case. No shrouds of mystery here. Well done, Andrew and Wondermint!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Database, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Kicking a** and taking names., Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Continues to impress

17 December 2014

Written by

From

Des Moines, IA

Andrew of Wondermint has been helping my business succeed from day one. He was able to set up our business's servers, iPads and MacBooks within a matter of a few hours. Over the past two years, he has continued to respond quickly and thoughtfully to our questions and troubleshooting issues. Thanks again Andrew!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Andrew goes above and beyond.

02 December 2014

Written by

From

Des Moines, IA

Responsive, professional, friendly and a lifesaver! Andrew with Wondermint saved the day for me. He showed up at my office at 8:30 at night--a cold winter night, I should add--and calmly and cheerfully solved my immediate problem. And he called back to suggest a couple of apps that he thought I might be able to use in my business. The true service-mentality professional. I will be calling him again, and definitely referring others to Wondermint.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
General Office
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Andrew is AWESOME!!!

19 November 2014

Written by

From

Des Moines, Iowa

I have worked with Andrew with Wondermint for over a year. He set up my entire new business from my Mac, IPad, iPhone, printer, video cameras to Filemaker. I could not be happier with the service he has given me. He is so smart, responsive, patient and the best trouble shooter I have ever met. That's important to me as I am not computer savvy AT ALL. I feel lucky to have met him by chance, while I was at the Apple Store. He will forever be my "go to guy" for all my Apple needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database, Photo/Video, Point of Sale, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 12 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great work

19 November 2014

Written by

From

Des Moines, IA

Our company has had the privilege of working with Andrew and Wondermint since our inception. We were lucky to find Andrew and his services. Without the assistance, we would likely have thrown away $$$$.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Thank God I don't have to go to the mall!

22 October 2014

Written by

From

Des Moines, IA

I'm sure everyone has had that experience where you spend 45 minutes waiting to be helped at the Apple Store. The experience can be overwhelming. I was so lucky to get the Wondermint referral. Andrew is prompt, flexible and well worth the fee. To not have to bring in my own equipment to the mall and stand there waiting was worth every penny. I can't say enough about the experience of having one on one instruction with an expert, free of interruptions, at your own home. I'll never go back to the mall except to buy new equipment.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Medical

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5