Company Profile

  • Company name:

    MacMD Los Angeles

  • Company address:

    11693 San Vicente Blvd.
    #554

    Los Angeles
    CA, 90049

  • Headquarters:

    Los Angeles, CA

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 21 reviews

Locations:

  • Los Angeles

Expertise

Solutions

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.12
  • Apple Certified Support Professional 10.12
  • Apple Consultant Series
  • Apple Deployment and Management
  • Certified Meraki Network Operator
  • Jamf Product Professional

Ratings & Reviews

Write a review

Displaying the most recent reviews for MacMD Los Angeles

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Terrific help!

07 Mar 2018

Written by

From

Malibu, CA, USA

We'd saved up problems with our Mac setups until we were having real trouble getting things done. We reached for Dustin. He came out twice, fixed almost everything, stayed fast and surefooted throughout, and got tons done. With one more visit, we'll nail the rest. We'd like to adopt him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, General Office, Get Apple TV working with many media, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Dustin was so helpful

15 Dec 2016

Written by

From

LOS ANGELES

Dustin was so helpful and super responsive and helped me get my computer backed up and set up really fast . I have worked with many mac experts over the years and he was one of the best. Would absolutely use again and recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Extremely helpful

11 Apr 2016

Written by

From

Los Angeles

Dustin was a great help with upgrading my mac and merging iPhoto and Photos library. I highly recommend for all computer needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Dustin was a godsend!

18 Jun 2015

Written by

From

Livingston, NJ

I was in a pretty desperate situation in an unfamiliar town trying to extract information from my brother's devices while he lay in a coma. Dustin was SUPER compassionate and responsive. Going above and beyond doesn't really describe the level of service he was able to provide. He was super knowledgeable and was successful in helping me with what I needed. I am forever indebted to him and would recommend him without any reservations to anyone that is in need of technical services!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Look no further!!!

28 Apr 2015

Written by

From

Los Angeles

Dustin is simply amazing. He's fixed every Mac-related issue I've come to him with, quickly too! Most recently he removed adware from my Air, and in the past helped me with storage issues on my Pro. The list goes on- DUSTIN IS YOUR GUY, I PROMISE!!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, Database, Point of Sale
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Got Great Emergency Help for Our Business

11 Apr 2015

Written by

From

Brentwood, CA

We've got a remote office in Brentwood (main office is in Chicago). When one of our main iMacs went down, we needed help pretty quickly. Dustin came over the same day and resolved the issue. He took great care of us. We can't say enough good things about MacMD!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Integration with current IT, Ongoing IT support, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very very very impressive. Solved a problem that Apple could not do

05 Dec 2014

Written by

From

Wichita Kansas

Ok this guy is amazing. I have spend 4 hours this morning trying to connect my laptop remotely to control my desktop computer over the internet. My set up I was using failed after I upgraded hardware. I called apple and they could not help. I called Dustin and he showed me a little known trick in Apples own operating system that allowed me to do remote access. He is incredible. He is my goto guy for network problems forever!!! Ryan

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Within the last 30 days

Responsiveness
5
Value of Service
5
Expertise
5

This consultant did a great job!

22 Nov 2014

Written by

From

Los Angeles, CA

Dustin did a great job! I was looking for an bigger hard drive for my 2012 macbook air. He worked with me on ordering it, and replacing it. It took no time at all, he was a pleasure to work with! Highly recommend. He made the process so simple. He has followed up to ensure all was working as well. Thank you Dustin!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

He did a wonderful job

22 Oct 2014

Written by

From

Santa Monica

He was great!! Very helpful and patient and fixed all my problems and answered all my questions!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Build new application
Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Dustin is a lifesaver!

10 Jun 2014

Written by

From

Santa Monica, CA

My computer crashed on Friday and I lost all of my documents, photos and music. I panicked because I had not backed up my computer before. I went to the Apple Genius Bar and they found my hard drive but it wouldn't mount. They recommended I contact an Apple certified consultant for data recovery. I found Dustin on the list and emailed him when I got home from the Apple store Friday evening. He emailed me back immediately and asked me to call him to discuss my situation. We spoke and agreed I would drop of my laptop on Saturday morning on my way out of town. He worked on my laptop on Saturday and provided me with multiple updates. When I got back into town on Sunday evening, Dustin drove to my house and walked me through my hard drive and showed me where my files were saved. He answered all of my questions and said he would call to check on me in a week. I am so happy to have my files back and my computer up and running. I would definitely call Dustin for any computer issues in the future.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
data recovery
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Terrific

10 Mar 2014

Written by

From

Los Angeles, CA

Dustin Tiep is a really excellent consultant. He was able to provide value, knowledge, speed, and effectiveness to my technical issues and solved more problems than I knew I even had. He is courteous, fast, and extremely knowledgable and I would most certainly recommend him to anyone in need of an Apple expert.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Dustin is the best!

17 Dec 2013

Written by

From

Northridge,CA

I depend on Dustin to help me with all of my Apple products. He is extremely knowledgeable and is able to solve any difficulty I am having with any of my technical problems. When teaching me how to do something new, he explains very clearly and encourages me to perform all the actions myself while he guides me. This is the best way to learn. I highly recommend Dustin for any job you may have concerning your apple products.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Smart, Nice & Accommodating

31 Jul 2013

Written by

Great experience. Accessed my system remotely. Set up port forwarding for me on my time capsule router - something I'd been trying to figure out for a week. Will definitely use again.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant did an awesome job!

22 Jul 2013

Written by

From

Los Angeles, CA

Dustin was super helpful and awesome. I gave him the task of finding years worth of "lost" photos from my old mac after the hard drive had crashed. He kept trying and trying until he found them. It wasn't an easy task. He even started to recreate my iphoto library!!! It took several months for this process, but we had agreed that there was no rush and he could take his time. It actually worked to both of our advantages, because the longer he had my lap top, the more time he had to look for just the right utility program to do what I was asking of him. When we did meet and he showed me what he had done and explained to me how he did it. I was so excited!!! He has agreed to meet with me again and help me weed out the duplicates and the thumb print photos as well as organize the photos by date. I would definitely recommend Dustin to anyone that has computer problems or wants tutoring. He is professional and very patient! I look forward to working with him again. Thank you Dustin!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Couldn't have asked for a better consultant

13 Jun 2013

Written by

From

Los Angeles, CA

Dustin was excellent. He clearly knew what he was doing and made everything very clear to me. He was concise and had a very friendly and helpful demeanor. When I asked him to explain things to me multiple times, he did it happily, until I completely understood what I wanted to know. I would highly recommend Dustin as a consultant. I don't think you will find anyone with more knowledge about all that Apple products have to offer.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The help I needed most

27 Mar 2013

Written by

From

Los Angeles

Dustin did more than fix the problem, he was able to help me understand what was happening. One more thing, he helped with complicated issues and I was able to track with him because of how clearly and patiently he communicates. That meant a lot to me. It's why I will go back to this company.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent Service!

18 Mar 2013

Written by

From

Los Angeles, CA

Dustin at Mac MD was so incredibly generous with his time. He was able to diagnose my laptop's problem immediately, and went out of his way to offer expert advice and clear, multiple options on how to proceed. He loves what he does, has a genuine desire to help, and provides immediate, courteous, affordable service. I was worried my 2006 Macbook was finally kaput and I'd have to shell out a lot of money for a new machine. But now it's like brand new and I can't thank him enough!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Don't think twice. Just call him!!

16 Feb 2013

Written by

From

Boston, MA

Dustin from Mac MD is extremely knowledgeable and professional. I wouldn't rely on anyone else for my tech needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, Photo/Video, Point of Sale, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Dustin is the consultant you're looking for...

14 Feb 2013

Written by

From

Overland Park, KS

I was having problems with my MacBookPro while I was in Los Angeles visiting family. I was referred to Dustin by a friend, so I contacted him and set up an appointment. Dustin was prompt, professional and extremely knowledgeable about all things Apple. He even gave me some ideas of hardware and software purchases that would help my business and prevent the problems I was having. His non-pretentious demeanor and sense of humor really put me at ease, and his expertise was worth way more than I was charged. When I was back home in Kansas City, he helped me remotely fix some lingering issues that stumped even the Apple geniuses. There are a ton of Apple consultants in LA, but after finding Dustin, I'm done looking. I highly recommend him for any Macintosh or iOS support needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great Consultant

09 Feb 2013

Written by

From

Los Angeles

This Mac consultant is one of the best young minds in the Mac World today. He really asks you the questions and tailors to all of your needs. He is punctual (God knows its a hard thing to do in LA) and never missed an appointment. If there is any one single consultant that I had to choose from, this would be the guy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Extended the life of my Mac! I love you!

07 Feb 2013

Written by

From

Los Angeles, CA

Hi All: My MacBook Pro was recently having serious issues and I was anticipating a major purchase in my immediate future. Fortunately for me, I was introduced to Dustin at Mac MD via a friend. I should note that I'm pretty knowledgable with computers but this was definitely above my pay grade. Dustin not only responded immediately, but he went way above and beyond to diagnose and solve the problem. I'm now confident that he's helped me extend my Mac's life for another two years! I don't normally write reviews but thank you Dustin! You're a life saver and your service was well worth the investment! And, I appreciate all of the tips.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5