Company Profile

  • Company name:

    Alectrona LLC

  • Company address:

    2776 S Arlington Mill Dr #175
    Arlington
    VA, 22206

  • Headquarters:

    Arlington, VA

  • Website:

  • Number of consultants:

    2

  • Ratings & Reviews:

    5.0 based on 5 reviews

  • Company description:

    Dedicated to making it easy for businesses to use technology to get stuff done, Alectrona has been kicking televisions and turning computers off and on since 2011. We support a wide variety of clients in a bunch of cool industries. And, we love partnering and collaborating to help businesses eliminate their IT concerns. We are experts at integrating and managing Apple devices in busy offices. We also love helping organizations succeed with best-in-class cloud solutions and providing easy to manage wireless networking that just works. We can help your organization get started with Jamf Pro and other best-in-class tools to streamline your management of Apple infrastructure. We build custom training and consulting engagements to fit your deployment needs. We’re happy to help you figure out everything from the right workflows for your process to the right training options for your team. We’re here to join your team to get big projects done faster. Our team also has developed a number of custom apps/automations for our customers, including end-user self service Mac migration, workflows to help provide a better user experience around software updates and application patching, and automated remediation of some of the most common IT problems on the Mac. Our team's industry accreditations & certifications: Jamf Certified Trainer, Jamf 200 & Jamf 300 Jamf Certified Integrator, macOS & iOS, remote & on-site integration Jamf Certified Tech, Admin, Expert, & Server Admin Certifications (200, 300, 350, 400) versions 8-10 Apple Certified Support Professional (multiple versions)

Locations:

  • Arlington

Expertise

Solutions

  • Deployment and Mobile Device Management
  • Mac
  • Networking and Security

Certifications

  • Apple Certified Deployment and Management
  • Apple Certified Support Professional 10.11
  • Apple Certified Support Professional 10.14
  • Apple Consultant Series
  • Certified Meraki Networking Associate
  • Jamf Certified Admin
  • Jamf Certified Expert
  • Jamf Certified Tech
  • Jamf Pro Consultant
  • Jamf Product Professional
  • iOS Deployment Essentials for iOS 11

Ratings & Reviews

Write a review

Displaying the most recent reviews for Alectrona LLC

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Alectrona is top notch!

17 Jun 2015

Written by

From

Cincinnati, Ohio

Chad, and the entire team at Alectrona, are top notch. They are technical experts who exhibit stellar customer service. Their communication skills are phenominal. The quickly identify their target audience and understand how to communicate clearly to both the technically proficient and those who are not. They are friendly, patient, and thorough. The team at Alectrona works until issues are resolved. They don't give up, show frustration, and they always have the client's best interests in mind. They understand our team, our values, and our brand, and know how to integrate into our process. They feel like an extension of our company. Our experience working with them on special projects, as well as an ongoing service agreement, is a perfect fit for our company. I highly recommend working with Alectrona!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

highly recommended

20 Feb 2014

Written by

From

potomac, md

I highly recommend Chad's services and advice. I have used Chad's services on several occasions: twice for onsite (at home) support and twice for online support.I am extremely satisfied/pleased with his service. Chad is punctual, reliable, extremely knowledgeable and pleasant to deal with. His service far exceeds anything you will receive from Apple Care. He is very knowledgeable in getting computers and peripheral devices working properly and optimally. Recently, I contacted Apple Care with a very slow responding iMac. Apple Care could not diagnose the problem: their recommendation was to visit the closest Genius Bar. Instead, I contacted Chad - he was able to diagnose immediately the problem. Chad restored my computer to optimal operating conditions and got me up-to-date on my back-up capabilities for my iMac. Furthermore, Chad optimized my wireless home network as well. Via online support, Chad was able to tweak my iMac and wireless network.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

ongoing great service

18 Jun 2013

Written by

From

philadelphia,pa

responsive continued service is given. a problem arises and it is fixed in a more than timely fashion.communication of when and scheduling is impressive in chad's servive.his business value and respect is perfection.great job.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, Photo/Video, Point of Sale, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very happy with his job fixing my Macbook

06 Jun 2013

Written by

From

Arlington, VA

I was very happy with Chad's responsiveness, efficiency and knowledge. He diagnosed the problems with my computer that the Apple 'genius' people could not or would not do and came up with solutions very quickly. I was in a great hurry to get the computer fixed and he came in late in the evening to ensure that it would be fixed when I needed it.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

great,efficent job and service

20 May 2013

Written by

From

philadelphia,pa

Excellent job ,service and effient.Changing over the office from PC to apple. After several quotes we choose Alectrona LLC.We are pleased with the continued service. Chad made sure our office works efficently as a result we find our workdays are more productive and able to grow our business. most important the follow up and continued service quick response is very important to our business.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, Photo/Video, Point of Sale, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5