Company Profile

  • Company name:

    Blue Line Technologies

  • Company address:

    8008 Corporate Center Drive
    Suite 402

    Charlotte
    NC, 28226

  • Headquarters:

    Charlotte, NC

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 19 reviews

  • Company description:

    In addition to our Charlotte office, we now offer Apple services out of our Hickory office, conveniently located near Lenoir-Rhyne's campus, downtown, and the business district. www.bluelti.com

Locations:

Expertise

Solutions

  • Mac
  • Networks

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.12
  • Apple Certified Help Desk Specialist 10.4
  • Apple Certified Support Professional 10.12
  • Apple Certified Support Professional 10.5
  • Apple Certified Technical Coordinator 10.7
  • CWNP Certified Wireless Technician

Ratings & Reviews

Write a review

Displaying the most recent reviews for Blue Line Technologies

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Michael was extraordinary.

06 November 2018

Written by

From

Charlotte, NC

I trust my computer with NO ONE, but he instilled confidence in me so that I trusted all he had to do. He went beyond the original problem to help me...very reassuring. The experience was extememly satisfiying....problem fixed. I have already recommended him to a friend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Awesome job. Back online.

03 May 2017

Written by

From

Charlotte, NC

Excellent service in a short period of time. True experts. Won't go any where else.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Over the top remote service too

29 May 2015

Written by

From

Charlotte, NC

Gill at Blue Line Technologies continues to be a life saver! I was not in our offices and unable to connect to our company's database and of course I was behind the 8 ball and desperately needed to get connected. Gill manages our entire company's IT needs and his intimate knowledge of our systems came to the rescue. He was able to connect remotely to both the company and my system and put in a workaround at the last minute so that I could work and meet my deadlines. Once the VPN connection was repaired I could connect as always. He told me that even the workaround was an SSL connection so there was never a security risk. I really did not care I was just happy to be back to work! Thank you, Gill!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

EXCELLENT!

13 March 2014

Written by

From

Charlotte, NC

Gill seriously makes my life so much easier! I never really know how to explain what's going on but he's able to decipher what I'm saying and fix the issue. He's always pleasant to work with. I highly recommend working with Gill with ANY technical issue!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A great job!

05 October 2013

Written by

From

Charlotte, NC

Gill was able to clear up my problems completely, and he made sure that I understood everything he was doing. I will definitely use Blue Line Technologies in the future, and I will ask for Gill.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

6 months trying to fix my xbox

20 August 2012

Written by

From

charlotte NC

i tried to fix my xbox 360 and than called gill and then he came to my house and fixed it right away. i definitely recommend him to help anyone.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
xbox 360, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Would recommend Gill to anyone

27 June 2012

Written by

From

Columbia, SC

When Gill and I first talked about my needs I was really impressed with how well he listened; that's a real key to success. He kept in touch throughout, and was a joy to work with. We'll be working with him more in the future, for sure.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Service excellent. Super-fast response time.

12 October 2011

Written by

From

Charlotte, NC

Thank you, Gill and Blueline for quickly and efficiently helping me with any and all things related to our vast collection of Apple products. You are our trusted source in the field.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent service - highly recommended!

12 September 2011

Written by

From

Charlotte, NC

I was lucky enough to meet one of Blueline's consultants (Gill K.) years ago when he worked at the Apple Store, and I took note then of his expertise and good communication skills. Great people are hard to find, so I remember them, when I find them! Years later, after our tech person moved away, I found Gill again at Blueline, and was once again very pleased by his intelligence, trouble-shooting skills, and responsiveness. I feel a sense of PEACE, knowing he is there to help. Highly recommended.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Gill does an excellent job and is always available on short notice.

06 September 2011

Written by

From

Charlotte, NC

Gill does a great job and explains things well. I love the fact that he can be here the same day or within a day's notice.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Finally!

02 September 2011

Written by

From

Charlotte NC

Yup I finally found a company smart enough to take care of ALL my computer needs in a friendly and personal way AND do it all in AMERICAN ENGLISH! When my computer goes down I am essentially out of business. Blueline has always responded immediately to get me back up and running. They come to ME!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Simply put, Gill is our 'Go to Guy' for all things Apple.

01 September 2011

Written by

From

Charlotte, NC

Gill's ability to work within the office dynamics (three distinct groups not always aligned on the same target) to provide technical resolution and comfort the unknowing. Thanks Gill!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

My go to consultant for all things Mac related

01 September 2011

Written by

From

Charlotte, NC

I highly recommend blueline computers. We have been very satisfied with the service and their level of expertise when it comes to macs. They know their stuff.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Consultant Server Support

30 August 2011

Written by

From

Mooresville, NC

In our business of manufacturing components throughout Asia for Aerospace customers any down time is a major business interruption. Simply Blueline provides three key things for us: 1. Quick assessment and diagnostics of the problem 2. Provide several viable solutions with cost and lead-time impacts 3. Recommendations for the best solution Then they execute flawlessly. Simple business strategy that works every time.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, Database, networks
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Excellent business application support

30 August 2011

Written by

From

Charlotte, NC

Our Blueline consultant has been instrumental to our efforts to integrate our Macs into both Windows and Citrix based environments. In addition to basic desktop support, our consultant provided the necessary expertise to set up and maintain our internal office network, including a VPN connection to remotely hosted applications. Blueline is truly a "full service" company.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Gill Kilcoyne is fantastic. He responds same day, always, and has reliably fixed our (many) problems. I highly recommend.

30 August 2011

Written by

From

Charlotte, NC

This is a review of Gill Kilcoyne of Blueline computer. He is the best we have encountered in Charlotte, when it comes to anything/everything Apple and Mac.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, Point of Sale, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent service and support.

30 August 2011

Written by

From

Charlotte, NC

Gill at Blueline Computer is extremely knowledgeable and super helpful for any MAC support we need. From specing hardware to setting up MAC pc's to basic end user support to highy skilled MAC or MAC server support Gill is top notch. I cannot say enough nice things about him, his knowledge and his overall all around personality. He accepts any challenge we give him and the results are always excellent service. It is a pleasure working with him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Super service and very knowledgable!!

19 August 2011

Written by

From

Charlotte, NC

i can't say enough good things about Gill at Blueline. I switched from PC to Mac for my business and Gill walked me through every step from choosing the right hardware to installing it, doing the data transfer, email set up, basically anything i've needed help with he has been there for me. He is very responsive and super nice and extremely knowledgable. We had received advice to hire a consultant that only does Mac and Gill is just that-a Mac expert. Hire him!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Photo Library Saved

10 August 2011

Written by

From

Charlotte, nc

Gill from Blueline Computer was able to save my iphoto library and the Apple Store was not. He also set me up with a backup system so that I would never be in this situation again. I stood to lose all of my sons photos since he was born 3 years ago. WHAT A LIFESAVER!! Thank you Gill!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, photo rescue, Photo/Video
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5