Company Profile

  • Company name:

    Razz Professional Services

  • Company address:

    4921 Indian Wood Rd Unit 386
    Culver City
    CA, 90230

  • Headquarters:

    Culver City, CA

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 43 reviews

Locations:

  • Culver City

Expertise

Solutions

  • Mac
  • Mobility
  • Networks

Certifications

  • Apple Certified Support Professional 10.10
  • Apple Certified Support Professional 10.11
  • Apple Certified Support Professional 10.12
  • Apple Certified Support Professional 10.13
  • Apple Certified Support Professional 10.6
  • Apple Certified Support Professional 10.8
  • Apple Certified Support Professional 10.9
  • Apple Certified Technical Coordinator 10.10
  • Apple Certified Technical Coordinator 10.7
  • Apple Certified Technical Coordinator 10.8
  • Apple Certified Technical Coordinator 10.9
  • CWNP Certified Wireless Network Administrator
  • Mac Integration Basics 10.12
  • iOS Deployment Essentials for iOS 11

Ratings & Reviews

Write a review

Displaying the most recent reviews for Razz Professional Services

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Ty is a lifesaver!

09 December 2017

Written by

From

California

Ty walked into a mess of problems with two of us who understand very little about technology! We worked through them together and Ty was extremely patient and friendly and knowledgeable. When I didn't understand something, Ty explained it again to me with compassion and a sense of humor. We will have Ty return to help us streamline our Wifi connections and so much more; he is truly a lifesaver!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ty is knowledgable, professional, easy to work with, and very trustworthy.

24 April 2017

Written by

From

Los Angeles, US

We are a small firm and does not have an in-house IT. We've been working with Ty since 2014. Ty helped us with equipment/system upgrades, server/network/router and individual computer setups, backup system setup, e-mail migrations; general system maintenance and trouble shooting. Ty listens to our needs and recommends best options for us. Even though we are not always able to implement all the plans all at once (either due to financial, timing, or some specific software limitations); Ty will try his best to work with what we could do at that moment. Ty is also very responsive to emails/calls for emergency (as long as he's not at another appointment.)

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
4 5

I highly recommend Razz Professional Services

12 January 2017

Written by

From

California

I have worked with Ty at Razz Professional Services over the last year. He is very timely in calling me back when I leave messages. My technical knowledge related to computers is not strong and I have found Ty's ability to convey information in "layman's language" to be excellent. He also has a tremendous amount of patience when talking me through a fix on the phone or training me in something new. I have used Ty for both in-person and phone support and would highly recommend Razz Professional Services to others in need of technical support.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ty’s reliability, expertise, thoroughness and professionalism are exemplary, and we heartily recommend him without hesitation.

14 April 2017

Written by

From

Los Angeles

Ty’s expertise was invaluable to the comprehensive set-up of our IT system when it was first established. His help has since been invaluable in handling day-to-day issues, as well as in assisting us through the transition of staff and equipment changes. In addition, we have great peace of mind about the reliability and maintenance of our entire system through the specialized system-monitoring processes offered as part of his broad scope of services. Ty’s reliability, expertise, thoroughness and professionalism are exemplary, and we heartily recommend him without hesitation.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Continuing exemplary service and expertise

28 December 2016

Written by

From

Los Angeles, California

Ty Romstadt has become a friend in addition to being an IT teacher and problem solver. Available at almost any hour, often doing 'magical stuff' by remote connection. For a senior citizen, who has learned digital skills late in life, his approach has been welcoming and tutorial. I highly recommend him as a resource for a business of any size.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
4 5

Top Tier Consultant.

23 August 2014

Written by

From

Los Angeles, CA

This consultant is well versed in all things apple. He is honest, knowledgable, patient, prompt, reliable, and executes all actions with precision. Time is not wasted, yet, with whatever time it takes to complete a job, lesson or technical issue; I am never left with any unfinished "symphonies". This consultant is personable, accessible and responds to questions and queries in a timely manner. I would highly recommend this consultant to anyone who seeks first rate service. All, with a smile to boot!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ty does terrific work!

25 January 2014

Written by

From

Culver City, CA

Ty Romstadt of Razz Professional Services is extremely knowledgeable, a good listener and responsive. He�s professional and dedicated as well as patient and efficient. He answers email questions promptly and shows up on time. I highly recommend him for all levels of expertise and problem solving.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fantastic

28 October 2013

Written by

From

West Los Angeles, CA

Couldn't ask for a better experience. They are patient, knowledgeable and nice to have around. I am not very computer savvy, but the folks at Razz Professional Services have been very great at communicating things to me in a way in which I can understand.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Training, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The best!

09 September 2013

Written by

From

Los Angeles, CA

Ty is friendly, kind, patient, and very professional. He explained everything as he worked on my computer, answered questions gladly, used time very efficiently, and was an absolute pleasure to work with. His approach to problem-solving was creative and nimble, drawing on stores of knowledge that were very impressive and got the job done.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Migrate from PC to Apple, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Highly recommend Ty!

20 July 2013

Written by

I highly recommend Ty Romstadt with Razz Professional Services. For years I was dreading converting my home PC computer to a MAC. Ty made the whole process easy and stress free. All my files, software programs and years of data are now available to me on my new i Mac! I know I can rely on him for any computer problems I might have, he is easy to reach, readily available, he really listens to my concerns asks helpful questions and is very knowledgeable all making him a great problem solver! It is very comforting to know that answers to my computer problems are just a call or email away!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great computer expertise and communication skills

17 July 2013

Written by

From

Los Angeles, CA

I highly recommend Ty Romstadt as an expert Apple computer consultant. He responded quickly to my request for help with my mail program and offered an in-home consultation for the next day. He�s extremely knowledgeable, a good listener and creative problem solver. He clearly explained what he had fixed and encouraged me to ask questions. He�s professional and dedicated. He�s also a great guy which wonderfully suits his business of helping individuals get the most from their computers.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Hire Ty for your Apple needs!

08 July 2013

Written by

From

century city

Ty has great expertise and is readily available for appointments, problems, issues, etc. He has been a great help to me in many computer aspects and applications. Because I am somewhat of a slow learner I find at times he goes a bit to fast for me but he always stops and goes over things I don't get on the first go round. He also has great patience. And answers email questions very promptly and always shows up on time. I would highly recommend him to anyone seeking advice and help with Apple products.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ty is very professional, knowledgable and efficient

04 July 2013

Written by

From

Pacific palisades, CA

He can troubleshoot anything, and uses his time very efficiently. He always has great recommendations and solutions. He is excellent with any kind of Mac or PC issue.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I have had many computer specialists work for me and Razz Consultants are the best I have ever had. Ty Romstadt is as bright, honest as anyone could

07 June 2013

Written by

From

Los Angeles, California

I can't say enough about Razz Consultants. The owner Ty is the BEST!!!! I had a difficult situation with my Apple computer and after 26 hours with apple consultants they finally told me they couldn't fix my issue. Razz consultants was referred to me by a business associate and in a short time they were able to diagnosis the problem and fax it. I highly recommend Razz Consultants for either an apple or PC. Besides being bright and experienced with all computer problems they are the nicest and calmest people I have met in that business. They assure you with their demeanor that everything will be right and it is.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Razz Professional Services

06 June 2013

Written by

From

Los Angeles

Ty Romstadt, is the most knowledgeable person I know when it comes to Mac operating systems. His consultation explaining how Apple systems can make a business work more efficiently has helped us tremendously. He always answers all questions we have and makes sure we understand how Macs work. I would highly recommend Ty Romstadt to any and all of my clients.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A wonderful Consultant!

30 May 2013

Written by

From

Brentwood, California

Razz Professional Services surpassed all my expectations, and my expectations were high. From the moment Ty sat down at my computer, I knew hiring Razz Professional Services was a great decision. His expertise in all areas - iPhones, iPads, iMacs, Macbook, all software and apps, his ability to problem solve (and I had many) and finally, his ability to clearly explain how things work is simply wonderful. I recommend Razz Professional Services with enthusiasm and without hesitation.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

they were honest trustworthy

30 May 2013

Written by

From

Los Angeles

Ty and his wife were very knowledgeable and helped resolve a huge problem i made on my new MacPro. I would use them for my business and refer to any friends who need an expert on Macs

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ty was an excellent consultant

28 May 2013

Written by

From

Los Angeles, California

It is with pleasure that I write to recommend Ty Romstadt as a consultant for computer services. I have known him for the past year and he has always been helpful with my computer problems. I have needed lots of guidance and Ty has been extremely patient and takes the times to explain so I can understand the process. I would certainly recommend him to my colleagues and friends.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Razz Professional Services is Excellent

29 May 2013

Written by

From

Pacific Palisades

Ty and the staff at Razz Pro was fantastic. They were responsive, knowledgable and most importantly not only did they fix our computer/network problems they had suggestions on how our home office set up could work even better. I would highly recommend Razz Pro for any of your Apple computer, network, ipad or AppleTV needs!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Migrate from PC to Apple, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Practical and reliable

28 May 2013

Written by

From

Los Angeles, CA

Ty is terrific. His response time is amazing. He provides practical and efficient solutions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant did a great job.

27 May 2013

Written by

From

beverly hills

RAZZ is competent, reliable and professional. I have no hesitation in recommending them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is reliable.

26 May 2013

Written by

From

West Los Angeles, CA

This consultant is competent to address your problems, prioritize them and even anticipate further concerns. He responds to emergencies promptly. He can often solve a problem or answer a question without an on site visit and has done so for me. His instruction has made my iMac. iPad and iPod more friendly to use.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ty is terrific. He resolves computer problems quickly and makes sure you understand the problem and how to correct it.

26 May 2013

Written by

From

Los Angeles

I think TY is one of the best in the business and highly recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Have been using this service for many years with great satisfaction.

26 May 2013

Written by

From

Los Angeles

This service has provided excellent and attentive help for a variety of problems in using and upgrading my computers. I highly recommend them for all levels of expertise and problem solving. As new aspects of computer usage and information technology burst forth, it is great to have access to those who can keep up with it and easily teach the facility with it.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ty (and his partner Joanna) have done an excellent job for us!

26 May 2013

Written by

From

Los Angeles, CA

Ty is well versed on a wide variety of hardware and software issues, and has fixed a myriad of problems for us, in a timely manner. He is also pleasant to work with and explains things clearly.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant was friendly, reasonable and did an amazing job!

26 May 2013

Written by

From

West Los Angeles,CA

Razz did an amazing job solving all of my computer issues. I got quick and understandable answers to all of my questions. The rates were completely reasonable, a great value.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Training, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I wish he could come once a week!

12 December 2011

Written by

From

West Hollywood

Ty was so helpful, and answered so many questions that were weighing me down. I highly recommend him to anyone who needs to tackle their computer issues.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Training, Installation/Set-up/Upgrades, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Responsive and efficient

01 November 2011

Written by

Ty was able to easily diagnose and resolve issues with slow internet connection and home network problems. I would use him again if needed.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Really saved the day!!

11 October 2011

Written by

From

Los Angeles, CA

Starting a new business and had been overwhelmed with all the system set ups, file sharing, servers, websites, emails, networking, VOIP...the list goes on and on...but we found Ty and he was able to navigate everything quickly and adeptly, and found a way to explain it all to us so that we could understand and even troubleshoot in the future....WOW!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Amazing!

03 September 2011

Written by

From

Los Angeles, CA

Ty went above and beyond to solve issues regarding my iMAC and Macbook Pro. Amazing!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Efficient consulting service enabling me to get a leg up on the competition

01 September 2011

Written by

From

Los Angeles

The service this consultant provided in helping me get my book marketed has been invaluable by creating and managing my website and helping me with details like setting up and managing marketing, coordinating a payment system and making it easy for a buyer to purchase. I could not have done this alone.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

TY did a fantastic job.

31 August 2011

Written by

From

Los Angeles

Ty is knowledgeable, responsive, and a great guy. He has been out twice and both visits his expertise solved our issues quickly and efficiently. We highly recommend Ty and would not hesitate to call him again for any other issues that might arise.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Migrate from PC to Apple, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

permission issues

10 August 2011

Written by

From

culver city california

ty was great. he responded quickly to an email help inquiry, arrived at appointed time, and quickly resolved major work stoppage permissions problems. he certainly lived up to the reviews. and i have passed his name on to friends.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fixed my problems and helped me understand the system

16 July 2011

Written by

From

Marina del Rey, CA

Ty was super professional and succinct. His service level is top notch and I would definitely hire him again. He understands not only hardware but software and went above and beyond with tying it all together for my home business.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ty did a great job.

09 June 2011

Written by

From

los Angeles, ca

Personable and knowledgeable, Ty was able to help me with a kind of out-of-the-box PowerPoint presentation. Well done.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
3 5
Expertise
5 5

Complex web of issues untangled

07 June 2011

Written by

From

Los Angeles

Ty was recommended by the Genius's at my local Apple Store. I had a complex of issues stemming from our family's use of Apple products since the 1980 and years of accreted systems, files, software and devices currently in use including a G4, powerbook, iMac, iPad and iPhones. Issues included weird phenomena at all levels beyond description. Ty arrived on time with his "black bag", listened carefully, heard my priorities, made some suggestions to re-prioritize based on his plan of action to which I agreed and then went about fixing stuff. At the end of two hours, our agreed upon time frame for this first appointment, he'd solved all the critical functional issues that were in my way as well as advised me on things I could do for myself such as improving my password saving process. There were a number of issues that I was then able take on as my homework and I am looking forward to having him back to clean up the remaining issues. He was easy to get along with, respectful and clearly had a masterful knowledge of things Apple.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Purchase Recommendations, Migrate from PC to Apple, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

A Superior Experience in every way

01 June 2011

Written by

From

Los Angeles, CA

Dear Friends: Ty Romstadt of Razz Professional Services has been a rare gift to our household. After years of working on PCs (and not doing that too well), Ty came to our home to set up our new Apple system and trained our family members on the basics (and not so basics) of our new machine. We trusted Ty to advise us on needed equipment (to bolster our wi-fi signal and to back up files etc) and then we were off and running. Ty installed the equipment, copied our old computer files, scrubbed our old machines (so that we could pass them on) etc.Then, our instruction sessions began. With Ty's patient help we learned how to use our new computer in familiar and new ways. Ty is very logical and extremely patient and when he left after each instructional session, each of us felt we understood and had mastered what was necessary to enjoy the full range of opportunities our new Apple provided--from document creation, to photography storage and use, to music, to retail. Ty brought us into a new era of computing. Ty is a special individual. He is trustworthy, conscientious, and great fun to work with. We think of him as an extension of our household--our special computer guru!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent

21 May 2011

Written by

From

Brentwood

razz is one of the best finds on my list. Doesn't get any better than this. Professional, expert, and trustworthy. All the components you want and need when your apple is in distress. If there is an alternative or less expensive 'fix', he'll tell you. Has been a life saver for myself and clients for the past several years. No more hair pulling stressing when something goes haywire, just a contact to razz, and no worries.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant did a great job

17 May 2011

Written by

From

Los Angeles

Ty is extremely knowledgeable about the Apple products and was able to set up our systems quickly and exactly as we needed them. He has been great at fielding all of our questions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Trustworthy, dependable, and provided outstanding value for the tech services.

15 May 2011

Written by

From

Beverly Hills, CA

Ty provided the highest quality of work because he did not have to return to fix the work he had done.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ty did a wonderful job

12 May 2011

Written by

From

Beverly Hills

Ty did an excellent job. He was courteous, arrived on time, reviewed the list of things that I needed to have done and did not waste any time in getting the entire list finished in much less time than I expected. I would absolutely hire him again and have already recommended him to several people.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

TY IS THE BEST!

11 May 2011

Written by

From

Los Angeles, CA

Ty is as knowledgeable as he is professional....and he is VERY PROFESSIONAL. He arrives in a timely fashion and has what it takes to get the job done quickly. He has excellent problem solving skills and has provided answers to all of our questions and concerns, as well as offering options to make things easier. He is, without fail, the best with whom I've had the privilege of working. He's our 'go to' and I would recommend him without hesitation!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Ty Romstadt is awsome!

11 May 2011

Written by

From

Los Angeles

...whenever we need technical assistance on our computers...Ty is always there to help solve our problems quickly and efficiently. We are sooo appreciative of his great service!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5