Company Profile

  • Company name:

    Tomotechi

  • Company address:

    3740 Greenbriar Street, #541494
    Houston
    TX, 77098

  • Headquarters:

    Houston, TX

  • Website:

  • Number of consultants:

    4

  • Ratings & Reviews:

    5.0 based on 27 reviews

Locations:

  • Houston

Expertise

Solutions

  • Mac
  • Networks

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.13
  • Apple Certified Support Professional 10.13
  • CWNP Certified Wireless Technician

Ratings & Reviews

Write a review

Displaying the most recent reviews for Tomotechi

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Rene and Kenji were the best I could have imagined!

06 June 2018

Written by

From

Houston, Texas

Rene clearly understood our WIFI problems. Rene and Kenji provided excellent hardware solutions; their installation and related work efforts, were together, complete and successful for us to finally have dependable WIFI available property-wide. Of course, this opens more WIFI technology/products being available for us … Many Thanks!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
WIFI Local network on Property
Services performed:
Installation/Set-up/Upgrades, Multi-unit deployment, Build new application
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Doesn't get much easier than this

07 June 2016

Written by

From

Houston, TX

We don't have many issues in our small office, but when we do, I shoot off an email to support and get a response within minutes, and the problem is resolved within the hour. We're not very tech savvy people around here, and I'm sure our issues are probably small potatoes compared to most, but there is no doubt these guys can tackle anything (even my reluctance to remove my bootcamp partition). Keep up the good work!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Ongoing IT support
Customer Size:

Business: 10-25 employees

Industry:

Real Estate

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent service

22 January 2016

Written by

From

Houston, TX

Tomotechi came into our office and did a large data transfer and clean up of our technology closet. We were so pleased with both of the techs! They were very respectful of our work time, did the job quietly and quickly, and the communication between Tomotechi and our office was timely and thorough. We will definitely be using Tomotechi in the future and highly recommend their services!! Great work guys!!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Data transfer and storage set up
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Savvy, Quick, and Friendly.

08 July 2015

Written by

From

Pearland, TX

The entire team has been fantastic. They always have an answer and provide an efficient solution for filling in our IT needs. They do a great job in tending to your needs, anticipating issues, keeping in touch, and always maintaining a great attitude. They're a great team that fit in perfectly with our team.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Education

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I love Tomotechi!

14 April 2015

Written by

From

Houston, TX

I work from home and use a Mac and PC. Tomotechi's staff is always VERY responsive and acts as my in-house IT group. They will accommodate me if I have an urgent matter that needs to be resolved. Great communicators and give advice and instructions for any related issues I encounter in the future. They are very reliable and I highly recommend them for personal or professional assistance.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Serious photography hobbyist needed reliable backup solution

14 October 2014

Written by

From

Houston, TX

I am a serious photography hobbyist, and I have never felt that my backup setup was adequate. Diego from Tomotechi suggested several solutions, including an offsite backup using my home wireless service, which he determined was too slow! He left, I upgraded my wireless and he came back. He set up an Apple Time Machine for one local backup and Crashplan for the offsite backup. He also set up a Raid System (double backup) for my hours and hours of video. All of this was done very quickly and did not cost much for his time. I am SOOOO relieved!!! High recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Derek was extremely helpful and great to work with

22 September 2014

Written by

From

Houston, TX

Our church needed wifi network improvements, and it needed to work well with our existing Windows's equipment, plus integrate with new Apple equipment and new sound system equipment. Derek was so extremely helpful, working with the sound people and the cabling people, to make sure everything would work seamlessly. I highly recommend Derek and Tomotechi.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5

exceeded expectations

04 July 2014

Written by

From

Houston TX

�Diego was very competent, professional and willing to tackle all of our problems and resolve them, exceeding our expectations! �

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Highly professional and provided excellent work.

25 June 2014

Written by

From

Houston, TX

My home computer was slow and I had some other Apple related issues. I found Tomotechi using the Apple Consultants Network. I hired them based on the positive reviews and because they were so professional from the first contact. They also were able to schedule a tech to come within a few days. Great job!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent job!

28 May 2014

Written by

From

Houston, TX

The Tomotechi employees are professional, skilled and courteous. We are a new business and wanted to ensure our Macs were set up correctly and that we were using our iPhones and Macs in the most productive and effective manner. We met with two Tomotechi reps, both were clear in their communication and ever so patient with our dearth of technology knowledge. They knew what questions to ask to discern our needs and worked quickly and efficiently to resolve each problem. We will definitely call them again should the need arise. We are all in agreement here - we highly recommend Tomotechi!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Tomotechi is great!!!

20 August 2013

Written by

From

Houston/Washington DC

Tomotechi is very knowledgeable, responsive, makes things easy and solves problems quickly!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

We have been very pleased with Tomotechi...they get the job done!

20 August 2013

Written by

From

Houston, TX.

After switching over to Apple computers...we bounced around from consultant to consultant until we found Tomotechi. They came in and evaluated our systems...made some adjustments and we have been trouble free for months. At first I was concerned that their pricing might be a little high but because they actually know what they are doing we have actually spent less money on service. I have found them to be very accessible when calling their offices and punctual for service calls. I would definitely recommend them to anyone that is need of a solid IT consulting firm.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, quickbooks, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The people at Tomotechi were friendly and prompt. They resolved my home network problem professionally.

12 August 2013

Written by

From

Houston, Texas

I called with a home network problem. The Tomotechi people were prompt and courteous, scheduling a technican within a day or two. The tech was very professional and nice. He fixed my problem and stayed to insure that it was working properly. I highly recommend them for apple computer solutions.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent job, prompt attention

30 May 2013

Written by

From

Houston, TX

I had a problem with my home network where the Time Capsule and Airport Express were not talking to each other. I called and had someone come to my home next day and fix it very quickly and efficiently. Then followed up to make sure all was working well. Very professional.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very professional and knowledgeable

08 April 2013

Written by

From

Houston, TX

After upgrading our Mac network to Mountain Lion, our entire network stopped functioning properly. I spoke to Tomotechi and from the conversation I knew these guys were very knowledgeable and capable of fixing our issues. In a matter of hours our Mac server had been reconfigured and everything was working even better than before. Not only did they do the work, but explained every step they were doing and tutored me on managing the server.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

design

19 March 2013

Written by

From

houston, texas

the team at Tomotechi is great to work with, a fresh change from the normal world of web and digital. they are knowledgeable, easy to communicate with and understand design and the processes involved. they did a great job setting up our systems here in the office, coordinating our various hardware, and advising us on systems and growth. They are excellent at interpreting the design vision(s) we establish for numerous clients. we have used them on several occasions, with several clients, and they have excelled every time. Again, a fresh departure from the industry standard we had become accustomed to receiving. The are able to understand the issues, work with a team to develop solutions, and implement them in simple and non obtrusive ways. great group!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fantastic web design process!

12 January 2013

Written by

From

Austin, TX

I needed a website for my architecture office. I knew how I wanted it to feel and some basic branding that I wanted to show, but had no idea how to proceed. With nothing more than a napkin sketch and an idea, I called Tomotechi and hoped for the best - I was not disappointed! Samantha (at Tomotechi) worked hard to understand the vision. She found precedents, wrote custom code, and even patiently listened to me ramble on the phone when I wanted something to change. I always felt like my project was their only focus (even though they are busy with several others). After the site was complete, I was even issued custom screen print, step-by-step instructions for how to use and maintain the beautiful new site, email, etc. I am happy to recommend Tomotechi and will continue to use them as my office grows.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, iPhone/iPad/iPod Touch
Services performed:
Training, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

They are always on time accurate with their work and obliging

03 December 2012

Written by

From

Houston

I would highly recommend, they are the best in every way.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application, house call
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great team over @ Tomo.

30 November 2012

Written by

Always responsive and capable. They don't bill excessive hours either. I've used them for both my companies.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant did an amazing job!

08 November 2012

Written by

From

Houston, TX

David was extremely knowledgable, professional and fast!! We have been very pleased with his work. And would recommend Tomotechi to anyone!! Thanks Again Tomotechi!!!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Migrate from PC to Apple
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Found tomotechi from their reviews online - wow!

03 May 2012

Written by

From

Humble, Texas

I've almost finished dropping a bundle with this company -- when I could have saved a fortune. I contacted them to come "sort out" my recently-added iMac office, for clean performance and upgrades. AND I wanted them to install a backup system that would never fail (except for atomic war). THEN the sky fell. A couple of days before they were to begin their work, one of my MacMini's crashed -- then the other (long story as to why, and as to why the backup systems were corrupted). So the FIRST investment with them was to recover data ... which they did exceptionally well! Since then, they've worked efficiently and cost-effectively to accomplish all the goals I've had. If you run an office and DON'T use the systems they recommend -- to a "T" -- then you're doing yourself a grave disservice and exposing yourself to major added expense such as what I encountered. Gosh, I wish I'd found them years ago! Their reviews are spectacular because their performance, response, and enthusiasm are spectacular. You will be thrilled to hire them. I've been recommending them and thought that I'd better write a review, since that's how I found them. Incidentally, they don't even know this is getting posted. I'll wait to see how long it takes before they realize it! Just GO FOR IT -- call them right now and get started YESTERDAY! I'd have saved a bunch in data recovery (which did save my bacon!).

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
data recovery, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Consultant did a great job and returns weekly to train us.

09 November 2011

Written by

From

Houston

Consultant introduced us to soft ware to help us with accounting and mailing lists. This has streamed lined our business and increased sales.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Database, Photo/Video, art gallery solutions, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Precise, Professional, Cost Effective-Everything you want in a Vendor

20 July 2011

Written by

From

Houston, TX

We contacted an outside consulting firm to implement an entire new data infrastructure in 2010. We decided, due to un-cooperation to contract another firm. We contracted Tomotechi to install five (5) Mac and Window�s servers, migrate data from an older server and configure all our workstations. Tomotechi completed our project ahead of schedule, completed all phases of the project with excellent precision and completed tasks that were not in the original project scope without a hitch. Tomotechi has proven themselves as a five star professional IT consultancy and we currently utilize their services as our outsourced IT department.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Top-tier Macintosh technology service provider

05 July 2011

Written by

From

Houston, Texas

We have worked with several vendors in the Houston market, and have firmly settled on Tomotechi as our outsourced IT partner. Tomotechi consultants have proven themselves to be friendly, prompt, and highly adept at resolving and preventing issues with our Macintosh servers and workstations, printers, Kerio email server and website. It is my pleasure to highly recommend Tomotechi as a top-tier Macintosh technology service provider.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, crashplan, Server storage, Database, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch, keiro, parallels
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Best Apple Consultant anywhere! Outstanding expertise & customer service!

28 June 2011

Written by

From

Houston, Texas

I have a small law firm that uses all Macs. We have Mac Minis, Macbooks, and Macbook Pros, and iPhones. We also use a Mac Mini/Snowleopard server. Everything we use is networked using an Airport Extreme- VOIP Phones, internet, printers, etc. To top it all off, we use wireless internet rather than traditional cable. I also use a VPN network to log into my server remotely. And of course, everything is backed up several ways. Tomotechi handled setting up all of this. Not only was this set up done expertly and flawlessly, it was done quickly. I have been using Tomotechi regularly for all of my technology needs and IT work for about 9 months and will continue to use them. Tomotechi is probably the most responsive business of any type that I have had the pleasure of working with. Whether day, night, weekend or holiday, Tomotechi has always been immediately available for my every question or need. I cannot say enough wonderful things about Tomotechi or recommend them highly enough.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Apple's Best Consultant!

20 June 2011

Written by

From

Houston (Bellaire), TX

Tomotechi's knowledge and experience working with Mac systems became apparent during our first discussion. They worked very efficiently to configure our network, printers, computers, etc...and have continued to be very responsive as questions have arisen following the initial installation. We will continue to use their services.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

My experience with Tomotechi far exceeds excellent.

18 May 2011

Written by

From

Houston, Texas

Tomotechi has proven to be an honest and highly reliable vendor for both our Macintosh technology and web development needs. Tomotechi has created an incredibly easy to use CMS system for our websites, manages our Mac servers and workstations, protects our company data via online backup, and also hosts our Kerio email. David's team is always available and ready to help! Without hesitation, I would highly recommend Tomotechi for technology services.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, Point of Sale, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5