Company Profile

  • Company name:

    HCS Technology Group

  • Company address:

    4 Knollwood Place
    Joliet
    IL, 60433

  • Headquarters:

    Bohemia, NY

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 50 reviews

Locations:

Expertise

Solutions

  • Mac
  • Mobility
  • Training

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.12
  • Apple Certified Associate - Mac Integration Basics 10.13
  • Apple Certified Support Professional 10.10
  • Apple Certified Support Professional 10.11
  • Apple Certified Support Professional 10.12
  • Apple Certified Support Professional 10.13
  • Apple Certified Support Professional 10.14
  • Apple Certified Technical Coordinator 10.10
  • Apple Certified Technical Coordinator 10.7,
  • Apple Certified Technical Coordinator 10.8.
  • Apple Certified Technical Coordinator 10.9.
  • Apple Certified Trainer ACSP 10.12
  • Apple Certified Trainer ACSP 10.13
  • Apple Certified Trainer for IT,
  • JAMF Certified Casper Administrator
  • JAMF Certified Casper Technician
  • Jamf Certified Admin
  • Jamf Certified Tech
  • Mac Integration Basics 10.10
  • Mac Integration Basics 10.7,
  • Mac Integration Basics 10.8,
  • Mac Integration Basics 10.9
  • Mac Management Basics 10.10
  • Xsan 1.4 Administrator,
  • Xsan 2 Administrator,
  • Xsan Adminstrator,
  • iOS Deployment Essentials for iOS 10
  • iOS Security and Privacy Workshop

Ratings & Reviews

Write a review

Displaying the most recent reviews for HCS Technology Group

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Excellent Professional Onsite MAC Service

12 March 2016

Written by

From

Orland Park, IL

As a small home based professional photography business our computer needs are simple but very important. Contacted Adam about the issues that we had on our MACs. Adam trouble shot and offered suggestions via email after getting information about each machine. He had me order RAM so it was here when he arrived. All these pre visit questions and suggestions made the service go so much faster. Adam made the service call at 6:00PM on a Friday night which really was appreciated. Both he and I have very busy schedules and his flexibility is unique. Adam fixed some minor hardware issues, cleaned up our MACs, offered advice on future computer purchases. Being a photographer, our needs are a bit unique and Adam totally understood our needs. We highly recommend HCS and Adam Karneboge.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Photo/Video, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Professional and Knowledgeable

15 February 2016

Written by

From

Illinois

Adam was wonderful to work with. He came into our small law office and straightened out our ongoing computer issues. He advised us on which computers to replace and which to update. Additionally, he made us aware of a switch and server that were underpowered for our needs. He also "cleaned up" other issues that were causing our computers to run slowly. Adam arrived promptly and worked diligently. He made sure we were satisfied and everything was working properly before he left and even followed up the next morning to ensure that we were still satisfied.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Consultant is very knowledgeable and a good listener

15 February 2016

Written by

I found Adam to be willing to listen to my concerns and computer needs and very responsive in helping me attain my computer goals. I would highly recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Installation/Set-up/Upgrades, Troubleshooting
Customer Size:

Home User

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Huge Help

02 March 2015

Written by

From

Mokena IL

Being a small company we were reaching our self-learned IT limits. Adam came in and was able to sort out all amateur errors and get our network moving smoothly. We have a complex web of wireless systems and he was able to get it all figured in a couple days. He responds right away to calls/emails/texts and is quickly to the rescue. Great help!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Medical

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The best experience

14 February 2015

Written by

From

Chicago, IL

If you have apple devices and a business you'd be silly not to use this consultant. If you value integrity, professionalism, and expertise you will not be disappointed. He worked seamlessly to secure our network and optimize the performance of each unique apple device (iPhone, iPad, iMac, MacBook Pros) from different model years and now everything is up and running beautifully together. I didn't have a compatible cable, and no problem Adam just got out his tools and spliced a new one. In terms of tech you get a different answer every time you ask a different person the same question, but this consultant will give you the correct answer...because he wrote the book. To be fair, he was the assistant technical editor... which means he edited the book to make sure whoever wrote it didn't make a mistake. Yeah that's the person I want working on my computers. Worth every penny!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Government

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Adam is the best technology support person we have ever worked with.

09 January 2015

Written by

From

DeKalb, IL

For over 15 years Adam has provided quality technology support for our home office. He is highly skilled in technology and is a gifted teacher/trainer (strong communication ability and willingness to answer numerous questions). Adam responded to our special needs and customized and integrated a variety of technology systems. Recently he provided computer migration/integration, troubleshooting, and remote support services for numerous laptops, desktops, and printers, including a high-end Xerox. He also addressed our iPad and iPhone needs. Adam makes himself available when you need him and provides expert support. He has our highest possible recommendation.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Troubleshooting
Customer Size:

Home User

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant did an amazing job.

18 December 2014

Written by

From

Oklahoma

Adam did a fantastic job for us. He is very thorough and wants to make sure that he leaves nothing unattended. He cares about the people that he is helping, and it shows through his diligence of the love of his work. He is kind and is very knowledgable in all things Mac, but he can also help in Windows. I appreciate him and his enthusiasm for his job in helping others in keeping their services up and running smoothly. He is a great example of a true helpful, kind and intelligent consultant. I will have him back as much as possible to help us keep our equipment and services in complete order. Thank you Adam!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Business: 26-499 employees

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

iPad Deployment

10 December 2014

Written by

From

Griffith, Indiana

Adam from HCS worked with me from start to finish. My iPad deployment was not your typical school iPad deployment and although we did encounter some unexpected issues along the way, Adam was persistent and saw the project through. His communication throughout the process was excellent as was his dedication to completing it. He even offered some tips to improve some of the other Apple related services I have going. I would recommend him and will hire his services again myself.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Business: 26-499 employees

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Write a review

Displaying the most recent reviews for HCS Technology Group

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Reliable and Professional

15 August 2013

Written by

Sam Valencia has been my firm's IT consultant for over 10 years. He is not only a pleasure to work with but has brought added value to our firm with quick solutions and long term planning to increase our efficiency.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

There's no better consultant for business or personal tech help

07 August 2013

Written by

From

Norwalk, CT

Sam Valencia of HCS has been consulting for my small business for over 7 years. During that time, he has solved every tech issue imaginable for my partners and me. He is incredibly responsive, amazingly patient, and is willing to work remotely -- 24/7 -- to fix whatever is needed. Sam has also provided tech help and guidance for my family needs, and once again has never let us down. If Sam ever hangs up his shingle, I'm planning to dump my laptop, iPad, and iPhone in the Atlantic Ocean.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I highly recommend Sam at HCS for excellent and responsive IT consulting work.

07 August 2013

Written by

From

Westport, CT

HCS and specifically our main contact, Sam, is an excellent consultant. Whether the problem is large or small, he is ready, willing and able to help us - in person or remotely - and this is especially valuable when we have emergencies. He keeps us up and running as needed. We could not ask for anything better. Sam knows his IT stuff and knows how to find out if he needs addition information. We could not do our business with out his kind of IT help.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

The perfect consultant for ANYONE!

05 August 2013

Written by

From

Westport, CT

I am probably one of Sam Valencia�s �older� clients. I�m something of a technophobe who likes to do things the way I�ve �always� done them. Sam somehow manages to keep me up-to-date with operating systems and new technology, but always manages to make the new stuff he�s just installed look �the same way they used to,� so I don�t feel threatened. Sam also understands that I couldn�t care less how something works, or why something works � as long as it works. He never explains to me any more than I want to know in order for me to be able to function with the new services. In short, Sam is the perfect consultant for me. My guess is he�d be the perfect consultant for anyone.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

They are knowledgable, quick to respond, and can solve any problems.

30 July 2013

Written by

From

Jersey city, NJ

We've been using the services of HCS for many years, from advice on working a smart phone to setting up a remote computer to completely building our network and providing continuous support. They are a pleasure to work with.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Can't recommend this consultant highly enough!

29 July 2013

Written by

From

Norwalk CT

HCS Technology has consistently performed work of the highest calibre for all of our Mac consulting needs. Incredibly professional, responsive, and a service we have, and will always count on. We've tried others; HCS is the best!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

We rely on HCS to keep us up and running 24/7, they always deliver.

25 July 2013

Written by

From

Westport, CT

HCS has been our only source of IT planning, implementation and troubleshooting for a number of years and they have never fallen short at any level. Responsiveness to a wide range of challenges is excellent, complex problems are solved quickly and without fuss. The people are outstanding and remain professional and compassionate even under the pressure of our often crazy deadlines. We simply could not run our business in the changing technology climate without them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

First Class Service

19 November 2012

Written by

From

New York, NY

I would highly recommend HCS. I've now worked with them on 2 executive programs, over 8+ weeks, where we've used iPads and associated technology. Not only have they been able to provide the expertise that we needed, but were able to provide it in a clear and concise manner that made it easily accessible for our participants. Sam Valencia, who was our assigned consultant, is a consummate professional and was/is very responsive to our needs. From project planning to delivery to follow-up, HCS has far exceeded my expectations.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent!

13 November 2012

Written by

From

New York, NY

I would highly recommend HCS. My organization had the pleasure of working with them to roll out iPads in an executive training setting. Although we have some technical expertise in our organization, we needed real Apple specialists, and I could not be more thrilled with the service we got. They owned the project from start to finish and were incredibly responsive. We gave them a very short window and they came through when other organizations still hadn't submitted a proposal! After working with them on that one project, we signed an ongoing contract with them. Not only did they manage the configuration and deployment of the devices, the consultant we worked with came onsite to the training program, conducted a short training session for our participants (all global, senior level executives), and acted as our technical liaison with training venue to manage issues of wireless configuration, AppleTV, etc. Their technical expertise reflected well on us as an organization, and I cannot imagine undertaking this sort of project without them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Highly recommended.

12 November 2012

Written by

From

Norwalk, CT

I began working with Sam from HCS in the beginning of 2005 and am still working with him seven plus years later. We started at the beginning -- I was virtually computer illiterate and quite apprehensive about anything having to do with computers. Sam helped me set up my new iMac and start using it immediately. He is extremely knowledgeable and a wonderful teacher. He is patient and very good at explaining very technical concepts as well as ones that are less complex. If Sam doesn't know the answer to one of my questions, he will research the answer. Sam has taught me almost everything I know about my computer. He has also helped me with my iPhone and iPad. He has given me the confidence and knowledge to try to tackle the various computer challenges that frequently present themselves. As well as working with individuals like me, Sam and HCS also work with both small and large businesses in a variety of industries.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

HCS gives me peace of mind and exceptional service

17 August 2011

Written by

From

Stamford CT

I was thrilled when I contracted HCS. Smart, savvy, professional and reliable. No matter how small my problem or question is, they respond quickly. Their service is real value for my money. There isn�t a hardware or software purchase that I make unless I consult with HCS. With so many techies calling themselves computer consultants these days, trusting someone to tinker with my computers had been a frightening experience. I have had many bad experiences with computer consultants who claimed to know Macs, software, and networking, only to discover they had left me with greater problems. My deadline-oriented business heavily relies on my computer networking and software. Just an hour of downtime can have a tremendous negative impact on my income. Having HCS on my team gives me the peace of mind of knowing I will receive exceptional service and that all of my data is carefully monitored and backed up. I highly recommend them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Write a review

Displaying the most recent reviews for HCS Technology Group

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Trustworthy and Knowledgeable!

08 June 2011

Written by

From

New York, NY

I got thrown into a Mac Admin position when our Mac Admin quit. At the time I did have a solid hardware and software skills, a Senior Mac Technician was a better description of my skills, not a Sr Mac Engineer. HCS came to our company and not only helped us sort out our server issues. But left me with enough working knowledge to maintain everything setup. I can recommend with full confidence that they can help you support whatever you need.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

we are most pleased with HCS

31 May 2011

Written by

From

new york, ny

very happy with all aspects and the staffing assigned to our account

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Works very hard to find answers to tough questions.

26 May 2011

Written by

From

New York, NY

HCS has been great to us in finding answers to questions that seem to have no answer. In any environment you are bound to run into odd situations with such as having one corrupt mdns file that keeps management and imaging from going smoothly. These guys have been wonderful at helping not just in scenarios like that but also implementing the occasional windows or third party item into an all OS X network.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Integration with current IT, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

we love working with HCS

24 May 2011

Written by

From

New York City

we have a long relationship with HCS and thru the years that have provided great service. very knowledgeable and eager to help and support

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Industry Specific, Server storage, Database, networks
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
2 5
Value of Service
4 5
Expertise
5 5

HCS Technology is the most efficient and knowledgable.

24 May 2011

Written by

From

New York, NY

I have been working with HCS Technology for over the past 3 years and each time I work with them, they are always the most efficient, professional and knowledgable people to work with. HCS Technology is always first on my list of people to call when I am in need of any type of PC to Mac transition and deployment advice.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Consultant is responsive, provides efficient, timely solutions

24 May 2011

Written by

From

Stony Brook, New York

Excellent service has been provided on all calls at both the office and home. Occasions for training, though limited, have been specific and consistently custom tailored to the task at hand. Recommendations for equipment repair and replacement have always been reliable.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Vast knowledge, exceptional service!

23 May 2011

Written by

From

Farmingdale, New York

I have been working with HCS for over 10 years and have had superior service every time. They are professional and knowledgable, are able to handle my issues with speed and ease. They recommend what is the best practice for years to come, not just a fix for the time being. They have helped my department run more efficiently and securely. I would recommend them to everyone I know!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I have been working with this consultant for 18 years

23 May 2011

Written by

From

Glen Cove, NY

Over the years this consultant has helped me develop my own in house team and we now use them for higher level support needs, XServer deployments, planning OS upgrades and product recommendation.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

I highly recommend the team at HCS

23 May 2011

Written by

From

New York, NY

We are the executive office of a high profile person and have been working with HCS for more than five years after they came in to an emergency situation for us and fixed it quickly. They work very well in our hectic environment and have a good grasp of company reality and budget versus ideal and develop plans accordingly. I've worked with many of their techs and found them all to be knowledgeable, good with our staff, and very responsive, even if it means work at night or a taking a call and fixing something on the weekend. They are always up to date on the latest technology as well. I highly recommend HCS.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Knowledgeable and Professional

23 May 2011

Written by

From

New York, NY

HCS Technology Group are the consummate professionals in their field. I was very impressed with the knowledgeable staff and their ability to accommodate us with our very busy schedule. We will definitely use HCS Technology Group again!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Training, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

HCS got the job done quicker than expected!

23 May 2011

Written by

From

Long Island, NY

We hired HCS to design and implement an Apple Server-based solution - coupled with a higher capacity storage system and more secure network for our design studio. Our old server(s) setup was at max capacity and was no longer efficient for our needs. Consultants from HCS initially met with us, bringing their creative ideas and expertise before ultimately proposing a solution which would be more reliable and efficient for both the present, as well as meeting our needs for the future. The new hardware and software was spec'ed out and purchased. When the equipment arrived onsite, HCS brought in technicians to get everything installed and configured. It all came together so well, there were very few glitches along the way. The setup went very smoothly - they finished in less time than expected. For the few issues that did crop up, we've enjoyed quick response times from their experts - who either diagnose the situation remotely, or have come in onsite to assess the problems. They are both punctual and very diligent about documenting the work that is being performed (ie: serial numbers, log-ins, IP addresses, etc.) so that it can all be located and recalled in the future, quickly and easily - by any administrators in the company - whenever needed. When our building suffered a recent transformer failure, and subsequent power outage, HCS came in to check the integrity of our equipment and assess the situation. We did have an unusual hardware problem as a result of the failure, but we were able to get it resolved satisfactorily with their assistance. Our new, last of its kind, XServe with high-capacity RAID storage system is humming along and we are now able to handle even larger design projects than ever before. We look forward to continuing our relationship with HCS as our primary IT support consultants.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

HCS has always done a great job.

23 May 2011

Written by

From

St James, NY

I have used HCS Technology Group for over 10 years and have never been disappointed with their service, they are quick to respond to my needs and always very helpful. I will and have recommended them to several of my clients.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

HCS does a masterful job

23 May 2011

Written by

From

Hauppauge NY

HCS takes the time to carefully analyze the criteria needed to grow your business. Whether it be a major overhaul of your IT systems or a medium size upgrade. They have expertise , great customer service skills, attention to detail and demonstrate superb follow up to meet your IT needs. I highly recommend HCS. They were able to help my company with critical server upgrades and training without 1 hitch.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

HCS is outstanding.

23 May 2011

Written by

From

NY. NY

I have been working with HCS since 1997, and they always provide excellent service. I highly recommend them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent Service, knowledgeable techs

23 May 2011

Written by

From

Mineola, NY

I've worked with HCS for about 10 years. They have always been extremely efficient and knowledgeable. I would highly recommend them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

They are a very meticulous and well organized company

23 May 2011

Written by

From

NY, NY

HCS is a reliable and expert Apple Consultant resource. I don't know of anyone who could possess more expertise in the integration of Macs in a Windows environment.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

HCS has been a valuable partner for 15 years.

23 May 2011

Written by

From

Holbrook, NY

From a single unit to an enterprise level rollout HCS is the go-to consultant for a successful implementation.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Write a review

Displaying the most recent reviews for HCS Technology Group

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Excellent service and tremendous knowledge of our system.

11 February 2013

Written by

From

Norwalk, CT

We have used this consultant for more than 10 years. In that time, he has kept our company current as the technology has changed. In addition, he continues to make recommendations to improve our system. Invaluable partner!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Years of Exceptional Service

14 November 2012

Written by

From

Norwalk, CT

My publishing company has used HCS Technology for close to 15 years. HCS has always gone above and beyond the call of duty, each and every time we need them. From working with us to get us through five moves/expansions to getting offsite network locations up and running to making budget-friendly recommendations, HCS has become a valued resource for us. I am constantly contacted by other IT consultants who ask to meet with me to review our current setup. I politely tell them "no thank you" as I have complete trust and confidence in our current consultant. And, if I even mention to these other companies that we are all Macintosh-based, they almost always say they can't help us anyway! That is another plus for HCS-they know Macs inside and out and don't just say they know how to service them...they really do know!! I would highly recommend HCS to anyone who is looking for reliable, honest, knowledgeable (and fun) consultants for any Mac product.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

a qualified, competent tech company who will help you or your business.

27 October 2012

Written by

From

Greenwich, Ct

This company is wonderful. With qualified and competent consultants who help any business of person implement any software. and advise on the purchase of any hardware. They are competent, efficient and cost effective in their dealings.... Work is perfomed ina timely manner and they are a pleasure to deal with. They are a five star company.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is an invaluable resource to our growth plan

25 October 2012

Written by

From

Norwalk, CT

Jay has become part of our team. He has a way about him - he identifies our problem, enumerates the component pieces of it, proposes solutions and makes them happen. He genuinely cares about the success of our company and sees how his expertise contributes to that success. Our IT infrastructure has improved by leaps and bounds since we began working with Jay.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, Point of Sale, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant has done a wonderful job for us over the years.

25 October 2012

Written by

From

Greenwich

Always responsive when help is needed. If not able to come by in person has always walked us through steps to get us up and running. Have been very pleased with service.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, Database, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Made my life easier

25 October 2012

Written by

From

Norwalk, CT

This crew came in with confidence that they could handle our job. It seemed difficult and impossible from my end. They did an outstanding job and taught us so much information that made our lives so much easier. PS. me and the P.C. We are Never Ever Getting Back Together! Thanks Jay and Sam. Sheila

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, networks
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Highly recommend!

16 December 2011

Written by

From

Redding, CT

Excellent service, responsive personal attention, very easy to work with, sense of humor, trustworthy. All the things you need in a computer consultant especially for small business run out of a home.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
4 5

The only computer consultants I trust

16 August 2011

Written by

From

Stamford CT

In the 29 years I�ve been in business, I�ve hired many computer consultants, but once I worked with HCS they became my sole resource for networking and troubleshooting all my computer needs. I find them to be honest, reliable, and on top of the latest developments in technology. They have helped us thru the growing pains of integrating old software and computers and transitioning to latest versions. When we have an emergency, I know I can rely on HCS to respond quickly and expertly. They are always able to explain the technology in layman�s terms so we can make educated decisions that meet our business goals and budget. I�ve confidently recommended them to many friends and companies.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Industry Specific, Server storage, Database, networks
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

This consultant is indispensable.

12 August 2011

Written by

From

Old Greenwich, CT

I actually never enjoyed using a computer - and I now love my mac, before I was lucky enough to be introduced by a client to this consultant more than 12 years ago. If I have an issue and send an email, I get a response virtually immediately. He is good natured and incredibly helpful - ALL my questions get answered - no problem is too complicated to solve and no issue too small to address. This consultant has become a person I value enormously. I am relatively adept at CADD but could not survive happily without this consultant.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Database, Photo/Video, networks, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Easy to work with and willing to teach.

12 July 2011

Written by

From

Norwalk, CT

HCS has always been willing to teach me how to troubleshoot problems so that we can fix small problems on our own. Their knowledge base on both software and hardware has been a huge asset to us. They work within our budget and understand our financial restrictions. HCS is always willing to walk me through a computer issue over the phone if we need urgent assistance or will quickly find a time to come to the office. If there is a service or software that they are not well versed in, they have a pool of equally great resources that they can refer. They have given us more than ten years of great service.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, Database, networks
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
4 5
Value of Service
5 5
Expertise
5 5

Write a review

Displaying the most recent reviews for HCS Technology Group

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

They are excellent words cannot express

02 February 2012

Written by

From

Florida

Big consultant was excellent highly recommend him to anyone. They were very honest straightforward and hard-working Their hard-working attitude was only second hand to their honesty and intelligence. I have found them to be fully knowledgeable in all Apple products all Apple software and the ability to enhance my business . Words cannot express the full depth of their knowledge and work ethic holy truly meeting these people can you understand

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch, healthcare
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

HCS is always there for me!!

17 January 2012

Written by

From

Oviedo

Being a recent convert to Mac from the PC world I needed to know I had the support to make such a change as painless and smooth as possible. I am a hairstylist and salon owner which is far from the techy world! I not only changed my business software but everything else from PC to MAC at the same time. HCS worked with my PC techs and IT company to get the necessary information to make the transition as seamless as possible. A little more than a year has past and they are still there for me. John (my consultant) did a great job of converting information for my children's air books they got for Christmas so when they opened their present they were ready to go! I truly don't know what I would have done without them!! HCS proves that once you go MAC you won't go back!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, Photo/Video, Point of Sale, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Write a review

Displaying the most recent reviews for HCS Technology Group

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

HCS is superlative in the Apple training world!

14 November 2017

Written by

From

Lafayette, LA

Christopher Holmes without a doubt knows the macOS and iOS world inside and out! If you are looking to gain knowledge in the Apple world, look nowhere other than to HCS. They are they best of the best and I am sure that is why Apple themselves use them. Thanks for all the help Christopher! I am looking forward to my next training class with you already.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, iPhone/iPad/iPod Touch
Services performed:
Training
Customer Size:

Business: 1-9 employees

Industry:

Information Technology

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great company, great peopel

17 March 2015

Written by

From

Lafayette, LA

This company has done a great job supporting our school. They are highly knowledgeable, extremely professional, and provide a level of service we have not found in any other company. I would highly recommend them to any school or business in need of apple support.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Photo/Video, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting, Build new application
Customer Size:

Business: 500-999 employees

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5