Company Profile

  • Company name:

    MFC-US, LLC

  • Company address:

    31 Major Tallmadge Lane
    Pound Ridge
    NY, 10576

  • Headquarters:

    Brooklyn, NY

  • Website:

  • Number of consultants:

    2

  • Ratings & Reviews:

    5.0 based on 20 reviews

Locations:

  • Pound Ridge

Expertise

Solutions

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.12
  • Apple Certified Support Professional 10.12
  • Apple Consultant Series
  • Apple Deployment and Management
  • CWNP Certified Wireless Technician
  • Mosyle Certified Administrator

Ratings & Reviews

Write a review

Displaying the most recent reviews for MFC-US, LLC

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Awesome people to work with!! So easy and quick.

26 Nov 2019

Written by

From

Stamford, CT

I am not very computer savvy and was worried about transferring all my data from my old desk top to my new one. Mark and Julie made the process so easy. They asked all the right questions to get my computer set up in a way that was easy for ME to work (no conforming to stuff that made no sense to me). They made sure everything was properly backing up and dealt with my crazy big photo library. They were able to come to my home/office at a very convenient time for me, and then worked remotely after. They were super available to answer questions after and made me feel really comfortable. I never felt silly asking anything which was really great for me. I whole heartedly recommend them for any computer needs.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

awesome knowledge/pleasant to work with

10 May 2019

Written by

From

Mount Kisco, New York

The consultant knew his business and made it look easy. Very patient; took time to explain things.Got it all right the first time. I could not ask for or expect a better experience. HIGHEST RECOMMENDATION

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations
Customer Size:

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

We can sum up our experience in one word, exceptional!

04 Apr 2019

Written by

From

MA

After purchasing our Mac, we required technical support. A friend mentioned MFC and Mark Ford. During the entire process whenever we had questions, he patiently walked us through everything step making us feel at ease and confident we were educated in using the equipment. Truly, he made it user friendly! Beyond his technical expertise highly developed professionalism, he is friendly, calming and engaging exuding confidence. It was obvious he has a love for what he does. Upon leaving, he emphasized that we could call or email him any time with a question. We could see this as a big advantage for those who are a bit tech-challenged in need of questions after the fact. Such concerned service is a rarity today. We can sum up our experience in one word, exceptional!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Photo/Video, General Office
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Outstanding Knowledge And Expertise

30 Jul 2018

Written by

From

Pound Ridge, NY

I cannot say enough about MFC and the fantastic work that they do! Mark Ford can fix anything! Not only does he have extensive knowledge about Apple products, how they work, and how best to integrate and maximize their usage for my business, but he can see the bigger picture of what my business needs now as well as what I will need in the future. He is a wizard! He took the time to listen to what my problems were and to find the solutions quickly. He is reasonably priced too! He isn't a clockwatcher and I got far more than what I paid for. Look no further for all of your techical help. MFC is the best!!!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database, Photo/Video, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Mark Ford in one word: AWESOME.

31 Jul 2018

Written by

From

Brooklyn, NY

Mark Ford and his team are consummate pros, and they know Apple hardware, software, and applications inside out. Whenever I have an issue large or small, Mark and his team are uber responsive. It's almost as if I get a potential resolution to my problem before even clicking send on the email. I appreciate how friendly, smart, and helpful he and his whole team are, in terms of service, scheduling, and follow-up. I have used their services for over 2 years now, and I simply can't imagine what I did before they came into the picture, or what I'd do if they weren't there for the times of technical need to come. They are a rare find in a jungle of service providers, so I'd offer them my highest and most sincere recommendation!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Photo/Video, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Flawless Transition

28 Jul 2017

Written by

From

New York, US

After an exhaustive search-and-selection process for a new IT consultant, we chose MFC and have never looked back. MFC carried out an audit of our systems and network, presenting us with a very thorough assessment for the transition from our previous vendor. Though it presented several challenges, the transition was handled very smoothly. Mark almost made it look too easy! Since then, MFC has successfully implemented several system improvement projects and carried out much needed maintenance. Our infrastructure is now much more stable, organized, and faster! We are extremely impressed with the high level professionalism, proactivity, and overall practical approach to managing IT.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Life changing!

14 Jul 2017

Written by

From

Brooklyn, NY

Our first session with Mark was literally life changing. Scheduling with him was easy and he was prompt and professional from the start. He listened to our needs and clearly understood them. And he executed exactly what we needed including rebuilding an iMac that is now the fastest machine in our household full of devices. His knowledge is unmatched and his proficiency and speed are impressive. We are now streamlined, organized and overall happier in our Mac-life. We've had him back to help with other things and have reached out to him in between; when we do he is responsive, thorough, and incredibly helpful. We will use him again and again and have referred him to several friends already

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Home User

Industry:

Work Performed:

Within the last 6 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

On the Mark

13 Jul 2017

Written by

From

Red Hook, Brooklyn, NY 11231

I first contacted Mark when I had the need to migrate from Apple's MAIL app to Outlook (sorry Apple) not to mention the entire suite of apps that come with an Office 365 subscription. Of course there were issues; migration of email accounts, setting everything up on the non-intuitive MS servers and communication between the MS apps and some selected iOs apps. I would say that Mark was quite thorough, making sausage without the need to share the recipe. For this long-time MAC user, I am not geared for the configuring and technical workings —oh right, I did manage to live through the dark OS8 days of conflicting extensions— I just want things to work. Aside from Mark getting the email set up, he was quite helpful in integrating a cohesive wireless network that consisted of three wireless routers that weren't necessarily in sync with each other. Mark made sure my computers (laptops and desktops) were optimized, simply because they needed to be. There was —and on occasion still is— the need for some tweaking or fixing, issues not related to Mark's initial work but he manages to attend to us with a degree of immediacy. Bottom line, I wouldn't think of using anyone else at this point, Mark knows our set-up, our machines and our needs. MFC-US, LLC, On the Mark!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Manufacturing

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

No visible wires, internet and Sonos system throughout, new Roku system

23 Jun 2017

Written by

From

Brooklyn

We are very pleased with Mark's & Julie's service. Julie handles the back end of the business, and is immediately responsive to questions. Mark recommended and set up our Sonos system throughout our apt., moved our networking equipment to a closet "OUT OF SIGHT" for the first time ever, set up our flat screen and cable, set up a Roku system and a universal remote, and made us wireless for the first time. He was very responsive to our needs, a brilliant problem solver, and a listener. We will continue to use him for our communication needs in the future. Mark works quickly and efficiently. And most of all, he is a warm, caring, easy to work with professional.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Home User

Industry:

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent Service and Expertise

21 Jun 2017

Written by

From

New York

Mark did a great job reinvigorating my iMac. He replaced the video card, boosted the memory and installed a new fusion drive. My machine is humming. The service was exceptional. Any questions or concerns that I had Mark was there with the reassuring answer. I couldn't be happier with the experience and I would highly recommend Mark and his exemplary expertise.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A Tech Guru Without Equal!

21 Jun 2017

Written by

From

Brooklyn, NY

Mark is the essence of professionalism and expertise. He knows his stuff and can solve problems that may take others longer (and me forever) in virtually no time at all, which ultimately saves you headaches and money. He is supremely responsive, and is driven to get to the bottom of an issue no matter how complex. He responds to emails at all hours, and is very generous with his time (read: not a clock watcher). I've used Mark for MacBook setup, resolving issues with iTunes and iPhoto, advising on laptop purchases, and setting up Sonos home theater systems. He excels at it all!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Wonderful

26 Nov 2014

Written by

From

New York, NY

Mark did an amazing job with our small network. He was flexible and quick, with helpful explanations and summaries along the way. I would not hesitate to recommend him to anyone looking for network help. GREAT JOB and went above and beyond.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5

Fantastic Service And Expertise!

22 Oct 2014

Written by

From

New York, US

I called MFC after a massive problem with my email server. I reached out to Microsoft first for help and support with my issue and they were almost impossible to deal with. After about an hour spent in utter frustration, I called MFC and Mark Ford helped me immediately. He instantly explained and walked me through all of my issues. He was patient and extremely knowledgeable with my ignorance regarding the matter. He not only fixed the problem but explained to me how I could troubleshoot and fix such issues in the future. I highly recommend MFC and Mark Ford for all of your technical needs. A+ Thank you MFC!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Smart, Efficient, Fast, Helpful

18 Oct 2014

Written by

From

Brooklyn New York

Mark Ford took my five-year-old computer, which was running snail-like, with essential but outdated programs, and created an up-to-date, fast, efficient beast. He accomplished this with speed and charm. I would truly recommend his services to anyone struggling with an Apple that you love, though it moves like a sloth and works on programs that haven't been updated in a decade. Mark cared that everything synced efficiently, and that my computer was better - and my life was easier - when the project was complete. In short, he exceeded my expectations and I highly recommend him.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Home User

Industry:

Medical

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Mark was very helpful and reliable

13 Sep 2014

Written by

From

New York, NY

Mark was happy to help me and answer to my questions on time. He did an excellent job on upgrading my hard drive.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Recommendation of Mark Ford:

13 May 2014

Written by

From

Brooklyn, NY

I have been very grateful for Mark Ford's help on several occasions, over the past 8 months. I had files needing transferring from an old IMAC to a new one, problems using current versions of IPHOTO, Mail, etc. and other issues - and Mark's expertise and patience have been a blessing through all of this. Even if you, like me, have had little early background experience with computers, Mark can help you become more become more proficient - and I would highly recommend him!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The best Mac consultant there is.

06 May 2014

Written by

From

New York, NY

I run a film production company and over several years Mark has been the best Mac consultant for the office. He has set up very sophisticated FTP client based servers, upgraded high-end Mac Pro�s and iMacs, set up an incredible shared printer service, and improved the speed and efficiency of the entire office network. I also consult with him on our business websites. Amazing all-round Mac consultant.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent solutions to mystifying problems

12 Feb 2014

Written by

From

Brooklyn

I have a fairly sophisticated in-house network that I also use for business, and I use a MacMini server as the core of my desktop computer. It is also the home of our in-house Sonos/iTunes network. Mark dropped by and in an hour cleaned up problems I'd been working on for days, as well as a connection problem a guest was having with her law school. All without a moment of hesitation. Mark speaks Mac, servers, networks, (fixed a printer too), and Sonos. He is a terrific guy, and I recommend him highly.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Two Words.....Life Saver!!

08 Oct 2013

Written by

From

New York, NY

Mark was incredible. I called him on monday afternoon and Tuesday morning he was here working to resolve my networking issues and setting up my server. I have worked with other companies before and no one has ever worked that fast at an hourly rate. He answered every question I had and after only a couple hours the nightmare was over he fixed everything.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent expertise and service

01 Sep 2013

Written by

From

new york, new york

Mark has done some incredible troubleshooting and restoration of my laptops and computers for several years. Upgraded laptops, software and email issues, given longer life to older equipment as well as configured new computers so that they exceed their value and function. Even iphone fixes! Highly highly recommend his services, his professionalism, and knowledge. Wouldn't go elsewhere.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5