Company Profile

  • Company name:

    nDuo Ltd

  • Company address:

    320-324 City Road
    London
    EC1V 2NZ

  • Headquarters:

    London

  • Website:

  • Number of consultants:

    7

  • Ratings & Reviews:

    5.0 based on 21 reviews

  • Company description:

    We deliver tech support and IT solutions to London based Mac oriented businesses. We combine our passion for technology, knowledge, and great communication skills to provide personalised service. We see the system from the user perspective, and work our way back to technology to deliver the best possible experience. If you are a business Mac user looking to improve the performance of your office network, integrate the latest Cloud technologies with your team's workflow, we’re here to help you manage your IT needs.

Locations:

  • London

Expertise

Solutions

  • Deployment and Mobile Device Management

Certifications

  • Apple Certified Associate - Mac Integration Basics 10.12
  • Apple Certified Support Professional 10.12
  • Apple Certified Support Professional 10.13
  • Cisco Certified Network Associate
  • Cisco Meraki SMB Solutions
  • Jamf Certified Admin
  • Jamf Certified Associate
  • Jamf Certified Expert
  • Jamf Certified Tech
  • Jamf Product Professional

Ratings & Reviews

Write a review

Displaying the most recent reviews for nDuo Ltd

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    4.5 5
  • Expertise

    5.0 5

Highly recommended

19 December 2017

Written by

From

London

Diligent, courteous and expert - nDuo are everything an SME could want from an IT partner. We have worked with them for years and have recommended them to many other firms, who have always had the same high standard of service.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The best IT support I have had

18 September 2017

Written by

From

London, England

I have found these guys excellent. They have guided me through setting up the structure for a law firm, helped me evolve those processes and troubleshoot problems along the way. They are very responsive and very professional.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting, Build new application
Customer Size:

Business: 1-9 employees

Industry:

Legal

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Our best IT Support and representatives

13 September 2017

Written by

From

London, Shoreditch

nDuo is most helpful team and IT support we have ever had! We are already using their services for more than 3-4 years and cannot be happier. All of team are very attentive and find best solutions to our problems. As media production company, it is highly important to have the best softwares and hardwares in order to protect and back up our data! nDuo is always there for us, even when it comes to installations during weekend period.. Thank you nDuo for all the support and expertise on Mac supplies. RéanArtists

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great ongoing support that is scalable

15 August 2017

Written by

From

London, UK

NDuo have taken care of our IT needs for over 3 years now. They have helped us scale how we do things here and enabled us to take IT more seriously, taken support and upgrades off site / remote, streamlined mail servers, back-ups (local and cloud), smart phone mail integration, multiple calendar scenarios, physical repairs and upgrades to our machines, specialist printer (barcoding etc) integration... to name a few things. When moving our business from a 10 -15 person operation to a 20 person operation, there help has saved us a lot of time and taken away the stress of IT in general. Chris Carr MD. Canoe Inc Ltd. www.canoeinc.com

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 10-25 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Never less than excellent

14 August 2017

Written by

From

London

I have used Nduo for around 3 years, for all the IT support needs for both my property development company, The Aspley Group, and more recently my boutique fitness business, BLOK. They are always great - completely reliable, super helpful, extremely knowledgeable, and not least - always good value. I can't recommend them highly enough.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific, Database, Photo/Video, Point of Sale, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 26-499 employees

Industry:

Other

Work Performed:

Work is ongoing

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great Service

14 August 2017

Written by

From

London

We have used nDuo for the last 1-1.5 years to support our Mac computing needs. They have helped set up the server, email and backup systems. They worked on the migration over the weekend to limit down time in the office. Since then they have continued to support our IT needs and have been very responsive in solving problems. Fully recommend their services - the cost benefit has well worth it.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Within the last 12 months

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5

Excellent Service

04 May 2017

Written by

From

London EC1

Reliable, punctual, proficient and patient. A pleasure to work with.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Entertainment

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5

Over and above

22 April 2017

Written by

From

Chelsea, London

My brand new Mac 21.5 inch Mac suddenly kept on crashing. Michael examined it and used his formidable influence at Apple to get me at the front of the queue at the Mac Genius Bar in Westfield London. I was there for nearly four hours without achieving anything. It was now the Easter weekend but Michael doggedly insisted on trying to source and respond to the problem. By Easter Monday, he fixed it. His support could be described as over and above the call of duty but such a cliché doesn't fit. He was selfless, patient, good humoured, knowledgable and smart beyond words. He was the good friend you need when the situation demands. Brilliant.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, Industry Specific
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5
Expertise
5 5

Excellent job!

23 April 2017

Written by

From

London

We tasked Nduo with our office emails migration to Microsoft 365 Outlook on our Mac Pros. From the brief to the implementation and completion, everything went very smoothly. Nduo set up the migration over the weekend, so no business's time was wasted. Michael's technical knowledge is second to none. But what i think set Nduo apart from the rest is the after care, with continuous and unprompted follow ups from Michael to check that everything was ok. Great job and would recommend to anybody!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Email migration Mac Pro
Services performed:
Installation/Set-up/Upgrades
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great Service

21 April 2017

Written by

From

London

I am a computer novice, with little patience to add. Davanne Oliver has been great, providing prompt and creative solutions to problems. Actually already recommended here m to friends, who were equally happy.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Build new application
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Very happy with the service

21 March 2016

Written by

From

Hackney Wick, London

We were having annoying compatibility problems with our calenders and emails - something which was especially irritating (and potentially commercially damaging) when it came to co-ordinating with our clients. nDuo came in and reviewed our setup after which they gave us a couple of options which would solve the problem. We chose the Microsoft route and arranged the installation. They were extremely patient with us and had the whole thing sorted in a couple of days. Since then, they're instantly available at the end of the phone to answer our queries. They're great, we'd recommend them without hesitation.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 3 months

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great guys to work with!

16 March 2016

Written by

From

London, UK

The team at NDuo are extremely well organised and fully capable of setting up and maintaining both Hardware and Software solutions. They have an excellent approach to support with the ability to view issues and resolve problems remotely. In addition to this they are are extremely nice guys to deal with. I strongly recommend them!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, VoIP advice and support, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fantastic Customer Service

27 August 2015

Written by

From

London UK

Last week I wanted to upgrade my laptop to a faster Hard Drive. I bought a Solid State Hard Drive. The problem I found after purchasing it was getting somebody to install it. I spoke to a couple of people who could do it but it was expensive to install. I then called Michael who said that I am a good customer, I pay NDuo regularly each month so “I will do it for you for nothing”. If that is not Customer Service, what is? I took my laptop to his office last week, left it with him for a few hours. I returned to collect it with the new Solid State Hard drive installed. He took time with me to test that it works ok. I would highly recommend Michael & his company NDuo for your I.T. cover. Thank you once again Michael for all your help, it was much appreciated.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Finance/Banking

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Parallels & windows install on Mac

17 December 2014

Written by

From

London, UK

I met Michael nDuo through my business networking group. Michael really explains things very clearly, what would be a good solution & what would not be a good solution with no hard sell & certainly not recommending products just to get a sale. Michael has been advising us on the best IT infrastructure for our business, while using Macs & Office 365 to deliver the most robust & efficient system. We are a growing business, so we know its good to get the IT right from the start & to make sure we plan ahead with Michael's advice to make sure our IT delivers & never lets us down. I would thoroughly recommend nDuo, they are nice to deal with, straight forward & fairly priced.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Finance/Banking

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A breath of fresh air in the arcane world of IT

27 October 2014

Written by

From

London

Disaster! Then relief: I can hear the galloping hooves of the US Cavalry coming to our rescue. nDuo are a breath of fresh air after the expensive and inadequate IT support we have experienced over the years; people who leave prematurely leaving us as perplexed as before. Michael seemed to have all the time in the world just for us. He did more than just solve the immediate problem, he pre-empted potential areas of trouble and fixed them too. Even when all was done and dusted, he rang back to check all was well. It should be standard procedure but, sadly, it is not. nDuo set the bar higher than anyone. Friendly, sympathetic and professional. Really good guys to have on your side. Priceless!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, email, iPhone/iPad/iPod Touch
Services performed:
Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Fantastic Company - Great to work with

08 January 2013

Written by

From

Mayfair, London, UK

We have used many IT companies in the past but nDuo are by far the best.\nGreat support, Remotely and one-to-ones!\nThey have helped us migrate from Outlook on to Google Chrome. 15-25 colleague in the company spilt between two countries. The communication has been great. They are always there if you have a task, problem or any questions!\nGreat Company, Great Staff, Lovely to work with!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Top Consultants and exceptional customer service!!

06 January 2013

Written by

From

London, UK

The only IT consultancy that we use, I would highly recommend to anyone. Friendly consultants, always available to help whether it remotely or in-house. Always providing up to date and practical solutions. A very honest and trustworthy company who are a pleasure to work with

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific, Server storage, Database, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Professional and a Pleasure to work with!

04 January 2013

Written by

From

London

Nduo have been perfect for our London based SME. Whether it's a short-term fix or long term support and solutions, we highly recommend Michael & Chris. Thoroughly knowledgeable, professional, affordable and friendly. Top marks.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, Database, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A very dedicated and professional service

12 January 2012

Written by

From

London UK

N Duo have been very quick to respond to all issues related to my Mac Air. They have managed to connect me flawlessly with my office and respond to any problems arising promptly. This is a very dedicated service provider and I recommend them highly to professionals on the move.\nM.M.E.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Server storage, networks, General Office
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Multi-unit deployment
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great response and easy approach to problems...makes it all look so easy

11 January 2012

Written by

From

London uk

Very impressed and removes the burden of worrying about the IT not working.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant did everything that was need to be done to update the IT systems

10 January 2012

Written by

From

Weybridge Surrey UK

Our systems were not running as fast as normal so I contact nDuo and the following day one of their Consultants arrived at our office to review the problems. After 4 hours we had a fully operational system up and running, our email system updated, our back up systems now adjusted to inlcude our server system and the Cloud.\nWe are really satisfied with their work and quick response time.\nIf you want a recommendation this is mine 5 Star.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5