Company Profile

  • Company name:

    iSAAC Support

  • Company address:

    The Old Garage, Stoner Hill, Steep
    Petersfield, Hampshire
    GU32 1AG

  • Headquarters:

    Petersfield, Hampshire

  • Website:

  • Number of consultants:

    1

  • Ratings & Reviews:

    5.0 based on 11 reviews

  • Company description:

    Specialising in services for Apple users including Creatives, Designers and Artworkers. 20 years experience supporting Mac hardware/software and integrating Mac systems into mixed Windows environments for business and home. No geek speak, just straight forward advice and excellent customer service.

Locations:

  • Petersfield, Hampshire

Expertise

Solutions

  • Deployment and Mobile Device Management

Certifications

  • Apple Certified Support Professional 10.12
  • Apple Deployment Essentials

Ratings & Reviews

Write a review

Displaying the most recent reviews for iSAAC Support

  • Overall rating

    5.0 5
  • Responsiveness

    5.0 5
  • Value of service

    5.0 5
  • Expertise

    5.0 5

Gene is Brilliant

14 April 2016

Written by

From

Petersfield Hants UK

Gene arrives, all the time.... on time. He is very pleasant & easy to work with. Doesn't speak Geek Gobbledegook. And generally BRILLIANT AT HIS JOB. I couldn't recommend him more!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great upgrade and service

23 October 2015

Written by

From

Petersfield, Hampshire

iSAAC have upgraded my 4 year old iMac with a new SSD internal drive. The performance is excellent it seems like a new iMac! Great support from start to finish. Very professional.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Industry Specific
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Ongoing IT support, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Friendly, accessible and always ready to support

29 May 2015

Written by

From

Petersfield, UK

My experience working with the iSAAC support team has always been fantastic. Their response time is super speedy; the support is accessible, practical and evolving (as in, I learn as we go along) and the team always add value beyond that which is asked of them.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Home User

Industry:

Education

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Isaac did a great job.

11 February 2015

Written by

From

Buriton, Petersfield, Hampshire

When my email stopped working, Isaac methodically worked out what the problem was, in a short space of time and got me back up and running my business. The service was exceptional: professional, friendly. I would highly recommend.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, General Office, iPhone/iPad/iPod Touch
Services performed:
Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Other

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

The consultant was brilliant.

02 October 2014

Written by

From

Warsash Hampshire

I'm grateful to iSAAC for being so brilliant. He came quickly and salt with my many problems efficiently. Great value because my new laptop and i~Mac would have been useless without such capable help. VERY grateful.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Database, Photo/Video
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Multi-unit deployment, Troubleshooting
Customer Size:

Business: 1-9 employees

Industry:

Real Estate

Work Performed:

Within the last 30 days

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Excellent. New life to old laptop

03 February 2014

Written by

Have an older laptop that died but taking it to iSAAC was quickly diagnosed and treatment recommended. Feels like a new machine, at a fifth of the cost. Thank you!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook
Services performed:
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Great, speedy service and value for money

04 January 2013

Written by

From

East Meon, UK

When my laptop was on the verge of meltdown iSAAC were on the case immediately, fitting me in at short notice and fixing it quickly. Their service is always exceptional: expert, friendly and excellent value for money, too. Gene is a total Mac pro.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
macbook laptop
Services performed:
Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

A great service

02 January 2013

Written by

From

Petersfield, UK

We run a small company near Petersfield and have worked with Gene at iSAAC from the outset. He has supported us through all the IT challenges we have faced and has made the learning process a joy rather than a chore.\nGene is an expert in his field and has added value in terms of showing us how to simplify the way we do things.\nWe have recommended iSAAC to others and will continue to do so.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Invaluable

02 January 2013

Written by

From

Petersfield, Hampshire, UK

iSAAC is absolutely invaluable to our small business - Toy Safety Experts as we need to be on line and connected at all times.\niSAAC has provided us with a full service which has included advice on computer and equipment needs to full installation and ongoing support. iSSAC is always ready and able to help with any computer issues that we have and all issues are resolved in double quick time.\nIn addition to all of the above the service is always supplied with a friendly and can do attitude.\nI would recommend iSAAC to anyone without hesitation.

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, General Office, iPhone/iPad/iPod Touch
Services performed:
Training, Installation/Set-up/Upgrades, Integration with current IT, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Multi-unit deployment, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Faultless Service!

02 January 2013

Written by

From

South Harting

iSAAC support set up all our Macs within our office installing all necessary software and provided appropriate solutions for all our needs. From being a complete beginner to Macs Gene showed me the ropes and we are now solely using apple products within our business.\nFrom setting up our iPhones, Macs, MacBook’s and iPad’s Gene has solved it all and we have been guided through from start to finish and always with a smile.\nGene is professional, reliable and approachable when it comes to any problem and always provides great advice. He is our first stop for all our Apple needs and we would not hesitate to recommend him!

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, Photo/Video, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
5 5
Expertise
5 5

Supremely attentive

02 January 2013

Written by

From

Hampshire

Gene is always on time, and has always managed to get to the bottom of any Apple query we've had or enhancement we have asked him to make.\nHe does it with a smile, and seems to relish a challenge.\nWholeheartedly recommend him

I would recommend this consultant to a friend or colleague!
Technologies or solutions implemented:
Desktop/Notebook, Server storage, networks, iPhone/iPad/iPod Touch
Services performed:
Installation/Set-up/Upgrades, Purchase Recommendations, Migrate from PC to Apple, Ongoing IT support, Troubleshooting
Customer Size:

Industry:

Work Performed:

Responsiveness
5 5
Value of Service
4 5
Expertise
5 5