{"logockid":"F8FBAD3C-02F2-440D-8BD2-75948F619E58","para1":"Mac Aid had been providing quality Mac support since April 2004.  Based in Melbourne, we primarily service clients in the Melbourne metro area, but do have clients as far afield as Queensland, Perth, Sydney and even South Africa.<br><br><br>With an average age closer to 40 than 20, our staff have life experience and business experience as well as technical skills.<br><br><br>Mac Aid comes onsite anywhere in the Melbourne metro area.  We also provide remote support, and increasingly we find that more and more can be achieved this way, leading to a faster, more convenient and lower cost resolution.","longitude":145.0088969,"subtitle":"","latitude":-37.8285691,"para2":"At Mac Aid we treat technology is a business tool.  We recognise that technology decisions should be driven by business needs, and so we start from that perspective.<br><br><br>We ask questions, listen, assess and then recommend solutions based on the client’s business needs and goals.  We aim to provide the best long term solution for the business, rather than focusing on technology for technology’s sake. It’s this holistic approach to IT that our customers really appreciate.","para3":"Mac Aid supports clients in a range of industries, from the traditional Mac stalwarts design & print, to construction, architecture, non profit and the arts.<br><br><br>Some examples are Australian Centre for Contemporary Arts (ACCA), World Education Program, BSGM, Angley & Arrowsmith and OBM advertising.<br><br><br>We provide and support solutions from a range of vendors, and so we recommend solutions that are in our client’s best interest.  Our clients often report that after using our services, their over-all support spend reduces over time whilst their problems reduce, and of this we are very proud.<br><br><br>Mac Aid is also an Apple Authorised Reseller.","id":5565614,"name":"Mac Aid Pty Ltd","joinyear":2011,"state":"VIC","title":"Director","solutions":"Deployment","services":"<li>Mac OS X Server Implementation<\/li><br><li>IT Strategy<\/li><br><li>Regular Maintenance<\/li><br><li>Backup implementation, monitoring & testing<\/li><br><li>CRM & Collaboration<\/li><br><li>Ad-hoc Support<\/li>","engagement":"Both","quote":"The service and advice we provide drives productivity for a business, and makes a real difference to their bottom line.","website":"http:\/\/www.macaid.com.au","person":"Jason Gibbs","city":"Burnley","email":"support@macaid.com.au"}